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Unable to Access Liferay Due to Missing Theme(s)
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
What is the significance of "Reset preview and thumbnail file for Documents and Media" option?
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This article is designed to show how to regenerate image and document previews in case they are corrupted or missing. Resolution To regenerate the previews: Navigate to Control Panel → Configuration → Server...
Lucene Indexing Errors
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: If organizations are missing in the control panel and are accompanied by Lucene indexing errors they can be the result of not having the proper settings. Resolution In...
License fails to deploy due to permissioning
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: One error that can occur in deploying licenses doesn't have anything to do with the app server but rather arises due to the permission settings on the operating system. Some symptoms...
Installing the New Version of Renamed Marketplace and Enterprise Search Applications in DXP
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authorEmailAddress: tibor.lipusz@liferay.com, authorName: Tibor Lipusz, content: Introduction This article documents how to install the new version of a renamed Marketplace application in Liferay DXP. The names of some Liferay Marketplace applications have been changed in order to distinguish...
Unable to upload documents to Document Library from remote machine through web service larger than 3MB
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authorEmailAddress: christopher.lui@liferay.com, authorName: Christopher Lui, content: Information about products not created by Liferay is provided for informational purposes only and does not constitute Liferay Support recommendation nor endorsement. Liferay also does not assume any...
FAQ for LDAP on Liferay DXP
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This document has been updated and ported to Liferay Learn and is no longer maintained here. This article documents some of the most frequently asked questions regarding the use of Lightweight Directory Access Protocol...
Installing Liferay Sync
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authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content:   This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable.  This article houses documentation...
Liferay Activation Key Deployment Instructions (Table of Contents)
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article outlines the straightforward steps that are required to deploy your activation key for the Liferay Portal. Note that the instructions will vary depending on which version...
Managing Organization Request Notifications
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authorEmailAddress: justin.bowman@liferay.com, authorName: Justin Bowman, content: As a Help Center user, you can be a member of one or many different organizations. If you're a member of a shared organization, you can see tickets for all members of that organization. You can also receive...
Sorting Structures by Name
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authorEmailAddress: mariano.alvaro@liferay.com, authorName: Mariano Alvaro, content: This article outlines how to display created web content structures alphabetically. Resolution Steps Open the portal-ext.properties file. Set journal.browse.by.structures.sorted.by.name to true Go to Site...
Possible LDAP NullPointerExceptions
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
Grey screen when accessing document in Liferay Sync
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: If you are having issues viewing file content within the iOS application, it could simply be an authentication issue. One specific possibility is that Basic Auth is not enabled....
Can not Edit Calendar Event When User Language and Portal Language Differ
legacy
authorEmailAddress: brian.suh@liferay.com, authorName: Brian Suh, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Resolution Description 1. Set the Portal...
Configuring reCAPTCHA v2 in Liferay Portal 6.2 EE
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authorEmailAddress: joel.garman@liferay.com, authorName: Joel Garman, content: This article outlines how to configure reCAPTCHA version 2 in Liferay Portal 6.2.  Google is sunsetting reCAPTCHA v1 and as of March 2018 all v1 API calls will no longer work. In response to this "End of Life"...
Unable to Remove Tags and Categories With Local Staging in Portal 6.2
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authorEmailAddress: nimrod.papp@liferay.com, authorName: Nimród Papp, content: Since the release of Liferay Portal 6.2 users have been able to publish the deletion of major entities. This includes the removal of Web Content Articles, Documents and Media files, etc. However, for Tags and...
Liferay Maven Troubleshooting Guide
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a troubleshooting guide to assist with common errors in using Liferay Maven SDK. The information listed below is applicable to all Liferay Portal versions.  Resolution...
Linking to Unpublished Pages for Staging
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authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content: This article outlines a practical suggestion for preventing errors by keeping the order of publishing and referencing pages in mind when staging. Following the suggestion will help prevent broken links from appearing...
Solr 3.5.0 setup guide
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: The following article outlines a step-by-step guide of connecting Liferay 6.2 EE to Solr 3.5.0 for the purpose of testing. Please note that for Liferay Portal 6.2 EE, the supported...
Knowledge Base Search Operators
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article lists a few simple search operators that may be used to improve search results within the Liferay Support Knowledge Base. Resolution While the current search capabilities...
Setting Up Liferay Portal 6.2 on Tomcat 6
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Liferay Digital Experience Platform 7.0
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authorEmailAddress: coleman.ng@liferay.com, authorName: Coleman Ng, content: Thank you for choosing an Enterprise Subscription to Liferay Digital Experience Platform 7.0. Liferay DXP 7.0 allows you to create and connect personalized digital experiences across web, mobile, and connected devices....
Setting Up Liferay Portal 6.2 on JBoss 7.1.3.
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article contains a basic deployment of Liferay Portal 6.2 with JBoss 7.1.3. Keep in mind that this is just a basic setup and may have to be tweaked for specific environments....
Blob Types Are Not Supported in Service Builder for Liferay Portal 6.1
legacy
authorEmailAddress: jose.jimenez@liferay.com, authorName: Jose Jimenez, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Blob types are not supported in plugins...
Setting Up Liferay 6.2 on MySQL 5.5 With a Read/Write Database Split
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authorEmailAddress: brian.larson@liferay.com, authorName: Brian Larson, content: This article describes how to set up a Liferay 6.2 bundle on MySQL 5.5 with a JNDI connection and a read/write split configuration.  Resolution 1. Unzip a fresh bundle. 2. Put these properties in your...
Files Are Being Partially Indexed
legacy
authorEmailAddress: michael.wine@liferay.com, authorName: Michael Wine, content: This article explains why only a portion of some web content appears to be indexed. For example, only some portions of text files are indexed for search while other portions are not searchable. Resolution This is...
Setting Up Liferay Portal With Terracota
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This...
Setting Up Liferay Portal 6.2 on Weblogic 11g
legacy
authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This guide is to help the user set up WebLogic 11g (10.3.6). Resolution Obtain the required .jar files. Copy the serializer.jar and the xalan.jar from the [$build]/lib/portal. Obtain the Liferay Portal 6.2 EE .war...
Liferay Digital Experience Platform 7.1
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authorEmailAddress: coleman.ng@liferay.com, authorName: Coleman Ng, content: Thank you for choosing an Enterprise Subscription to Liferay Digital Experience Platform 7.1. Liferay DXP 7.1 allows you to create and connect personalized digital experiences across web, mobile, and connected devices....
Setting Up Liferay Portal 6.2 on GlassFish 4
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This article documents how to install Liferay Portal 6.2 war on Oracle Glassfish 4. Resolution Required Files Download the GlassFish 4 server zip file; available on the GlassFish Server Open Source Edition 4.0...
Setting Up Liferay 6.1 EE GA3 or 6.2 WAR on Tomcat 8
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authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content: This article describes how to set up Liferay Portal 6.1 EE GA3 or 6.2 EE on Tomcat 8 Server. Resolution 1. Gather the Necessary Files Download and unzip the latest version of Tomcat 8. Download the most recent 6.1 EE...
Minimizing JRuby Memory Issues
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This...
Message Boards Do Not Work On MySQL Unless Character Set is UTF-8
legacy
authorEmailAddress: michael.wine@liferay.com, authorName: Michael Wine, content: When the MySQL database is using a character set that is not UTF-8 (such as Latin1), new message boards posts with special characters like the one in the below screenshot cannot be published. You will see a, Message...
Setting Operating System Permissions in the Liferay Portal 6.2 EE Tomcat Bundle
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: In the process of building the Tomcat bundle, some read/write/execute permissions may be lost for your operating system. Resolution To regain access to the various files and folders in...
Preventing Inaccurate or Incomplete PDF Document Previews
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Generating...
Permissioning Documents as a Site Member
legacy
authorEmailAddress: vincent.liu@liferay.com, authorName: Vincent Liu, content: This article explains an issue that arises even after applying a fix for LPS-34514 (this LPS ensures that the option "Site Members" is only shown in the role selection box if the user really had the permission to...
Unable to Move a Search Portlet in a Custom Page Template When Using Default Classic Theme
legacy
authorEmailAddress: laura.li@liferay.com, authorName: Laura Li, content: If you are using the Liferay platform's default classic theme when creating a page template, the search and navigation portlets are added by default. You cannot move or remove those portlets from the page template....
Exceptions when remote staging in a clustered environment
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. In a...
Exporting Web Content Does Not Include Past Versions
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Liferay Portal users can export and import the contents of the Web Content Display portlets as a Liferay Archive (LAR). When exporting a LAR from the Web Content Display Portlet, the...
Liferay Service Packs
legacy
authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content: This article aims to clarify what a Service Pack is, and the two methods that may be used to achieve the latest Service Pack level. Resolution For most versions of the Liferay platform, a Service Pack (e.g. 6.2 EE...
Improved search results when using multiple Asset Publisher portlets
legacy
authorEmailAddress: ira.chui@liferay.com, authorName: Ira Chui, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Before LPS-34161, there was redundancy in the...
Installing Liferay Portal 6.2+ EE Plugins Without Using Marketplace Portlet
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: How can users install plugins if they cannot use the marketplace portlet within the control panel of Liferay portal? Resolution The plugin would have to be downloaded as a file and...
Broken Links Prevent Web Content from Publishing in DXP 7.0
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authorEmailAddress: christopher.lui@liferay.com, authorName: Christopher Lui, content: Starting with Liferay Digital Experience Platform (DXP) 7.0, a new validation process was added to check if linked text in a web content article links to a valid Liferay page. The way the validator works is...
Installing and Configuring Solr 4 in Liferay Portal 6.2
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authorEmailAddress: daniel.javorszky@liferay.com, authorName: Dániel Jávorszky, content: The following article outlines a step-by-step guide of connecting Liferay Portal 6.2 EE to Solr 4.3.1 for the purpose of testing. Please note that for Liferay Portal 6.2 EE, the supported versions of Solr 4...
Incorrect Language Locale Appended to URLs for Authenticated Users
legacy
authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This article documents an issue where Liferay Digital Experience Platform (DXP) 7.0 stores the locale (e.g. /fr) of a guest session (that is, no one has signed in yet) and then keeps the same locale even after a user...
Elasticsearch 6 and X-Pack Common Problems
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authorEmailAddress: tibor.lipusz@liferay.com, authorName: Tibor Lipusz, content: This article addresses some of the common problems you may encounter when working with Elasticsearch 6, and serves as a troubleshooting guide to help you resolve them. Please notice that some of these problems apply...
Configuring Elasticsearch 6 With an OSGi Configuration File
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authorEmailAddress: brian.suh@liferay.com, authorName: Brian Suh, content: This article documents an OSGI configuration file name change. This name change is the result of a known issue that Liferay platform users have experienced while using Elasticsearch 6 with their Liferay DXP 7.0...
Upgrading from Portal 5.2.8 to Portal 6.1.10 with JNDI datasource in Weblogic fails
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Setting...
Including Patching Tool Info With a Help Center Ticket
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authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content: In the process of reproducing customer issues, it is critical that the patches in a given environment be made available to the Liferay Support Engineer who will be assisting you. This article describes how to capture...
Enabling or Disabling Permission to Edit Specific Fields in the My Account Portlet
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article demonstrates how portal administrators can enable or disable permissions to edit specific fields in the My Account portlet in Liferay Portal 6.2. By default any user...
Syncing between Servers with different groupIDs causes Liferay Sync to crash
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. After...
Downloading the Source Code for Plugins in Liferay Marketplace
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. If you are...
Common Errors When Applying CSS in DXP 7.1
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who...
Creating a Folder for a Specific Team
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: With the advent of teams in Liferay Portal, the portal administrator now has greater flexibility in managing site membership. This article outlines a method for creating a set of...
WstxEOFException End of file exception errors while upgrading with SQL Server
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
Virtual hosts error caused by search engine robots
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. During the...
Staging Basics and FAQ
legacy
authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content: Here at Liferay, we want to help you complete your project in an efficient and timely manner. So we compiled a list of strategies to avoid some issues when using the Staging feature. Feel free to use this resource as...
NTLM Browser Support
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Affected Versions Liferay DXP 7.1 Liferay DXP 7.0 Liferay Portal 6.2 EE Liferay Portal 6.1 EE Integrating NTLM with Liferay products should only be done with Internet Explorer for...
How the Patching Tool Detects Changes to JSP Files
legacy
authorEmailAddress: zsolt.balogh@liferay.com, authorName: Zsolt Balogh, content: This article explains the limitations of the patching tool (v22 and earlier) when detecting changes to the portal's JSP files. Resolution When customizations are deployed to the portal, the patching tool sometimes...
Customer and Deployment Impact of Disabling TLS 1.0 for Inbound Traffic on Liferay Services
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authorEmailAddress: tibor.lipusz@liferay.com, authorName: Tibor Lipusz, content: Due to vulnerabilities in the Transport Layer Security v1.0, Liferay has disabled TLS 1.0 for inbound secure connections on all systems and services on January 11, 2019. We previously announced in November 2018 that...