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The Category Facet widget does not allow filtering by site vocabularies

Issue When an administrator user tries to configure the Category Facet (Search) widget with vocabularies/categories, only global vocabularies are displayed, not those belonging to a site. Environment Liferay DXP 7.4+...

Non-descriptive Accessibility Labels on Toggle Options

legacy Troubleshooting

Issue Toggle options in are labeled as 'checkboxes', and are not given an identifier. Therefore, Accessibility Readers report them as: “##### checkbox checked”. For example, inspect the element to find the...

Guest user cannot see a Document when accessed by the Latest version URL

legacy Troubleshooting

Issue A Document has "View" permissions enabled for Guest users. When the Guest user wants to access the Document by using the Latest version URL, the Document is not accessible. Environment Liferay DXP 7.4...

Python error when using theme generator on Windows

legacy Troubleshooting

Issue I am trying to create a theme with liferay theme generator on Windows but I am receiving a node-gyp or python related error. Environment Liferay DXP 7.0+ Resolution The generator uses node-sass. If you are on...

Scope selection in Blogs Aggregator portlet not working

legacy Troubleshooting

Issue Log in as Admin Add a Blogs portlet on Liferay home page Add an entry Navigate to Control Panel > Sites Create a new Site (eg: Liferay 2) Create a new page on the Site Add Blogs portlet and Blogs Aggregator Add...

Only the person assigned to a Workflow task should be able to edit the Draft

legacy Troubleshooting

Issue A User, who is assigned to a Workflow task should be the only user who is able to edit the Draft while the Workflow task is assigned to him/her. Currently, users with edit/admin rights can edit the Draft any...

Preview of PDF document (generated with ItextPDF) contains unwanted spaces between letters

legacy Troubleshooting

Issue We are generating our PDF files programmatically using ItextPDF 7.2.5 API The Library used is compileOnly group: 'com.itextpdf', name: 'itext7-core', version: '7.2.5' After uploading such a PDF file to DXP's...

Uploading a large amount of data results in high memory usage on CI service

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Uploading more than 1 GB worth of files can result in a failed build...

The Error "instantiatedGenerator.run is not a function" Occurs When Creating a Theme Using Liferay Theme Generator

legacy Troubleshooting

Issue I followed the documentation to set up the environment and ran the command yo liferay-theme, but the error "instantiatedGenerator.run is not a function" occurs. Environment Liferay 7.4 Resolution Downgrade Yeoman...

The ci service exceeded 80% of its allocated Memory

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We sometimes see the following warning in the Cloud console when...

After upgrading from 7.4 u90/u91 to a newer version, some Content Pages throw errors and cannot be edited

legacy Troubleshooting

Issue After upgrading from 7.4 u90/u91 to a newer version, some Content Pages throw pop-up errors: "Your request failed to complete". If you try to edit those pages, an empty page is shown. In the browser console some...

Not able to set virtual host value for virtual instance: "Please enter a valid virtual host"

legacy Troubleshooting

Issue I want to set the virtual host on a virtual instance (Control Panel/Virtual Instances), but I cannot save it, I get error "Please enter a valid virtual host". This hostname is not set for any other virtual instance....

Unable to adjust the Mandatory status of a field after publishing the Object Definition

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article documents intended behavior where the Mandatory status...

"Specified key was too long" warnings when upgrading from 7.2 to 2023.q3.2

legacy Troubleshooting

Issue We are upgrading from 7.2 to 7.4 When running the upgrade tool, there is this WARN: WARN [main][BaseDB:1468] (conn=697) Specified key was too long; max key length is 3072 bytes: create index IX_F365A086 on...

Importing and Exporting Object entries

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article discusses how to export a copy of your Object entries,...

URLs for Embedded Page type is not being encoded properly

legacy Troubleshooting

Issue The URL of Embedded Page type is not being encoding properly, with the & symbol becoming & instead. Environment DXP 7.4 U60 and higher Resolution This issue was introduced by LPS-171572 in DXP 7.4 U60 and was...

How can a non-admin user access the Content Dashboard

legacy How To

Issue I would like to create a non-admin user with permission to access the Content Dashboard. Environment Liferay DXP 7.4 Resolution To make the Content Dashboard accessible to a non-admin user, you will need to...

Clicking Back in Edit Mode leads to Error Page

legacy Troubleshooting

Issue When editing a content page in our environments, trying to exit using the back arrow leads to an Error page and a NullPointerException when rendering the page. On the url, the parameter...

Access-control-allow-origin CORS Header not honoring System setting Configuration

legacy

Issue When configuring CORS headers in System Settings we are seeing that access-control-allow-origin header doesn't always have the configured value. Environment Liferay DXP 7.4 Resolution According to the...

Filter CAPTCHA words

legacy Troubleshooting

Issue We want to filter which words are being displayed on in Liferay Simple Captcha The DictionaryWordTextProducer is one of the Text Producers that Liferay’s SimpleCaptchaImpl is configured to use by default....

A/B testing is not showing data in Analytics Cloud

legacy Troubleshooting

Issue We are currently running an A/B test. The entire team is hitting the page and we've noticed that no data has been flowing over to Analytics Cloud. Environment 7.4 DXP Analytics Cloud Resolution When...

Page editor fails to render if a user who commented on the fragment is deleted

legacy Troubleshooting

Issue If a user posts a comment on a fragment and then the user is deactivated and consequently deleted afterwards, the fragment becomes unavailable for editing. Environment DXP 7.4 U75 Resolution The fix...

Client Extension fails to deploy when extension name is too long

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When naming a Client Extension, the extension will fail to deploy if...

CI service's monitoring data is not visible in cloud console

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue CI service is not showing any monitoring data after a...

Security Managers, Vul ID: V-222936 STIG

legacy

Issue Vul ID: V-222936 STIG is flagged when Java Security Managers are not enabled. It states that "The Java Security Manager must be enabled." Environment DXP 7.1 Resolution Liferay DXP does not currently support...

Paragraph fragment doesn't display mapped text field's line breaks

legacy

Issue We created a structure with a text field and put multiple lines in the web content After that, we added a Paragraph fragment to a page and mapped the web content's text field to it, it displays the...

Web content's category is added in the page source

legacy

Issue When we add a category to a web content and view it, the page source contains the category's name as a meta element Is it intended? Environment Liferay DXP 7.0+ Resolution The behavior is intended,...

Switch to Docker

legacy

Issue We just switched to a Docker setup and we would like to know if we need a new license or not. Environment Liferay on Docker Resolution One license is for one instance only. Additional Information...

Asset Publisher Template for the Web Content Display is unusable after deleting owner of the content

legacy

Issue After deleting a user from the portal, content created by it gets inaccessible if trying to edit with the specific user tag on Asset Publisher. Environment Liferay Portal 6.2+ Resolution Liferay does...

Exception executing batch [java.sql.BatchUpdateException: data exception: string data, right truncation ; size limit: 75 table: COMMERCEVIRTUALORDERITEM column: URL]

legacy Troubleshooting

Issue Virtual Product URLs can contain only 75 characters Steps To Reproduce 1. Create a Minium 2. Money Order is enabled 3. Create a Virtual Product with a price 4. Into the URL, put something that contains more...

Need to check access logs from webserver in Liferay PaaS environment

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User needs access to webserver's access logs to check which...

Allow more flexibility in setting up URLs

legacy

Issue Is there any availability of a friendly setup of URL when a display page template is used, by default the platform sets the "/w/" in the URL for all contents using display page templates, and personalization...

Remote tax calculation option is displayed

legacy Troubleshooting

Issue The remote tax calculation option is displayed Steps to reproduce: Create a new Channel using Minium Open the Global Menu and Navigate to Commerce > Channel View the Tax Calculations section Expected...

Default permissions for a new page to avoid revealing page information

legacy

Issue It would be wonderful if default page permissions could be configured on a site level, and in addition, if guests do not have view permission for the page it would not appear in the sitemap even if the...

LCP Tool installation in a restricted environment

legacy Troubleshooting

Issue LCP tool does not get installed in a restricted environment as it needs to access internet and various sites to be installed and operated smoothly. Environment Liferay DXP 7.3+ Resolution Please whitelist...

Liferay deployment fails with Dynatrace errors in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment to Liferay fails with errors related to...

Image tab is not displaying

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3. 2. Navigate to Design > Fragments. Create a fragment with the following HTML: <div data-lfr-background-image-id="background-image1"> </div> 3. Create a content...

Unable to see Mapped Products table on the Product Detail page

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a site using Minium site template. 3. Create a Diagram product. 4. Upload an image for the diagram. 5. Add pins to the diagram(add a pin of type ‘Not...

If Guest user submits a Form with an uploaded file, the email sent about Form submission does not show the file

legacy Troubleshooting

Issue Add a Liferay Form with an Upload field Enable Guest upload for the field Enable email sending for Form submission Submit the Form as Guest Result: The email is sent, but instead of the content of the file...

Error: "Name is null for locale" when trying to import a structure

legacy Troubleshooting

Issue Unable to import an structure with the following stack trace error: com.liferay.data.engine.rest.resource.exception.DataDefinitionValidationException$MustSetValidName: Name is null for locale catalán (España)...

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