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Typo error in french language.properties
legacy Troubleshooting
Issue There is below typo error in french language.properties in Liferay DXP 7.1 FP16: Actual:  drop-file-here-to-upload=Déopser le fichier ici pour le téléverser Expected: drop-file-here-to-upload=Déposer le...
Sitemap Index: hreflang attribute with value "x-default"
legacy
Issue Our DXP site has English (United Kingdom) as its default language. For the Liferay sitemap, shouldn't it be expected to see the "en-GB" value associated with the hreflang attribute as per this example? <url>...
Choice of canonical URL language between the default language or a specific language in Liferay DXP 7.0 and 7.1
legacy Troubleshooting
Issue Given a page with a friendly URL for en-US like "/page" and another friendly URL for es-ES "/pagina", visiting "http://localhost:8080/page" or "http://localhost:8080/pagina" will always display...
User Export to CSV is limited to 10,000 entries
legacy Troubleshooting
Issue I’m unable to export the complete list of user ids from Liferay. When attempting to export users to a CSV file, only up to the first 10,000 users are exported.
 Environment DXP 7.3 Service Pack 1  Resolution...
Not able to define document viewing permissions for a child site
legacy Troubleshooting
Issue Document viewing permissions for a child site is not getting save properly and the below error is thrown in Liferay logs on saving the permission: 2021-06-02 18:40:15.129 ERROR...
"Unexpected end of file from server" console error after configuring Remote Staging
legacy Troubleshooting
Issue While trying to enable remote staging by using two separate Liferay instances and everything is configured, we receive the following error in the console logs: DEBUG...
How to kill the session on browser (tab or window) close?
legacy Troubleshooting
Issue The user session should be terminated immediately if they close the browser tab or window. Environment DXP 7.0 + Resolution Liferay maintains the session of 30 minutes by default and Liferay doesn't provide any...
The default content publisher shows author and modification date
legacy How To
Issue Is there a way to change the default values of the Content Publisher metadata from the interface? Steps to Reproduce On a page, add a content publisher portlet. Navigate to Configuration> Display...
Enabling Antivirus Scanning for Uploaded Files does not work
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We follow the steps explained in this article Enabling...
How to relate AssetEntry and AssetCategory
legacy How To
Issue AssetEntryLocalService.getAssetCategoryAssetEntries() does not return any results for a given category. How should I relate AssetCategory and AssetEntry? Environment DXP 7.1 DXP 7.2 DXP 7.3 Resolution...
Error importing files with names ended with character "." (dot) from 6.1
legacy Troubleshooting
Issue Trying to import documents (or doing upgrades) from 6.1, errors as the following are gotten: 2021-07-01 11:02:08.680 ERROR [liferay/background_task-8][BackgroundTaskMessageListener:182] Unable to execute...
How can I enable the view count increments for web contents in Asset Publisher Portlet - DXP 7.1 - 7.3
Troubleshooting
Issue When I add the view count in Asset Publisher to the available box, and refresh the page. The view count is not incremented and displays a value of "0" Reproduction Steps: Set up DXP and start it. Go to Content &...
How to use the root domain with different paths for each site?
legacy How To
Issue There are virtual hosts using different subdomains: main.site.com - (Global / Root) a.site.com - Site A b.site.com - Site B c.site.com - Site C The desired URLs should look as follows: site.com site.com/a...
Pages are not included in the sitemaps after upgrading from 6.2 to 7.2
legacy Troubleshooting
Issue There are some issues for many sites generating sitemaps. Creating new pages causes those pages to be included in the sitemap, but existing pages will not be included even if the page is configured to be in the...
Structures can no longer be changed for web content articles
legacy
Issue In Portal 6.2, there was a Select button to change the structure of a web content article in the Edit view. This button is no longer there, and there are no other ways to change structures for existing or new web...
How to filter web content articles by category?
legacy
Issue Web content articles can be filtered by navigation (Mine, Recent, Structures) and by Status (any, draft, etc.). How can they be filtered by Category? Environment DXP 7.0+ Resolution This is a new feature, for...
Time Zones in Australia
legacy How To
Issue By default, Liferay only displays a few Australian time zones that do not account for regional rules related to daylight savings time. How can we adjust Liferay's time zones in order to reflect Australia's regional...
On Staging when switching to advanced publication, the previously published pages are checked by default. - DXP 7.1 - 7.3
How To
Issue After publishing to Live pages by switching to advanced publication, and I would like to make a new publication or publish a new page, when I switch to advanced publication, the previously published pages are...
Disable password verification for SSO users
legacy How To
Issue When changing the screen name or email address of a user, the portal now requires a password verification. This was not a requirement for previous versions of Liferay. Environment DXP 7.3+ Resolution This is a...
Exporting Document Library to LAR does not export file versions (product limitation)
legacy
Issue Exporting Document Library to a LAR file from Content & Data -> Documents and Media -> top-right three-dot menu -> Export / Import won't export file versions. Environment DXP 7.0 or higher Resolution This is a...
SVG images are not visible in Web Content draft
legacy Troubleshooting
Issue SVG images are not visible on the patch level (Fix Pack 20) and they used to be visible on the previous one (Fix Pack 11) Reproduction Steps Setup Liferay DXP 7.1 with Fix Pack 20 Create a Basic document...
Global site not included in the list of Recent sites
legacy Troubleshooting
Issue When attempting to switch to another site, I don't see the Global site under the Recent tab, despite having visited the Global site. Environment DXP 7.3 Resolution This behavior is a bug caused by a change...
Home URL of the instance does not work: 404 error
legacy Troubleshooting
Issue You find errors or warnings related with the default Home URL in the DXP's log file, the trace looks like this: 2021-08-20 07:55:59.166 WARN [http-nio-8080-exec-8][code_jsp:161] {code="404", msg="The requested...
Viewer Role is able to upload/edit the documents
legacy
Issue Steps to Reproduce: 1) Create a Site called HR 2) Create a Private page called Documents 3) In the Document's Page drag and drop Document and Media (Image-1) 4) Click on Document and Media Configuration and check...
Disable 'track' requests from Audience Targeting
legacy How To
Issue Sometimes there is a need to get rid of the following calls from Audience Targeting: /o/analytics-processor/track For example some of the browsers which attempt to send analytics events to Liferay...
Price Range facet is not working on Sell Price
legacy Troubleshooting
Issue Steps to reproduce 1. Create new minium site template. 2. Go to products for e.g ABS Sensor -> Click on SKUS -> Give Base Price as 120.00 and Sell Price as 40.00 3. Go to catalog page and select the $...
DLFileRank modules are not available anymore
legacy How To
Issue In Liferay DXP 7.3, DLFileRank modules are not available (document-library-file-rank-api, document-library-file-rank-service). Environment DXP 7.3 Resolution These modules have been archived in version 7.3....
Duplicate Tag Exception while Publishing a portlet on a migrated System
legacy Troubleshooting
Issue After having upgraded from 6.2 to DXP Cloud or Liferay DXP 7.0+ with staging enabled and tagged web content articles, trying to publish the articles to Live results in the following error: An unexpected error...
New field types that can be utilized in forms are needed
legacy How To
Issue Customizing the look and feel of Liferay sites require the addition of the following field types to their Forms. Accordion Tooltip Pop-up or dialog box Environment Liferay DXP 7.3 Resolution The easiest...
Can't run Talend Job with Java 11
legacy Troubleshooting
Issue When Liferay is using Java 11 or OpenJDK11, users cannot successfully run Talend Jobs through the Dispatch application. The job fails, and users may see an error like the following:...
[CKEditor] Copy-pasting images in the editor does not work
legacy
Issue Using CKEditor, after pasting a copied image, the image does not appear. Environment DXP 7.2 Resolution This behavior is intended as the CKEditor plugin required for this functionality, Upload Image, is not a...
What is the difference between the 'View' and 'Access' permissions?
legacy
Issue When defining permissions for a folder (for example, in Web Content or Documents and Media), I see a 'View' and 'Access' permission. Environment Liferay DXP 7.0, 7.1, and 7.2 Resolution The 'Access' permission is...
Liferay integration with Open Office remotely
legacy
Issue Is it possible to have Open Office on any other server then the one where Liferay is running? Environment Liferay DXP 7.2 Resolution It is a limitation of the OpenOffice/LibreOffice integration that it...
Invalid checksum error when initializing Liferay bundle
legacy Troubleshooting
Issue After defining the liferay.workspace.bundle.url property in the gradle.properties file, running a Gradle Task to initialize the bundle fails with the following error: Execution failed for task ':verifyBundle'. >...
"Choose an option" is not selected by default
legacy Troubleshooting
Issue When we select "Choose an option" from the options field, it is not getting selected. Steps to reproduce 1. Create a minium-site template. 2. Create a one product in it. 3. Next, create options in a product...
Deleting old data from 'AUDIT_AUDITEVENT' table in 6.2
legacy How To
Issue I want to clean up the AUDIT_AUDITEVENT table because the old data is taking up too much space. Environment Portal 6.2 Resolution Note: The following information involves customizations that are beyond the scope of...
How to Redirect to OpenID Connect Page after clicking the "Sign In" Button
legacy How To
Issue The steps users take to login via OpenID Connect are very long. They have to: Click the "sign in" button on the home page The Sign-In Portlet comes up Click on "OpenID Connect" link Choose the OpenID...
On content pages with no widgets, 'AllPortletsReady' should be triggered
legacy How To
Issue If a fragment is created with javascript that uses the following JS: Liferay.on ('allPortletsReady', function() { console.log('Hello from allPortletsReady');}); , and the content page has a portlet, the...
External URLs in @import url clauses are not aggregated to CSS
legacy Troubleshooting
Issue When creating a custom theme using an imported URL and with the CSS Fast Load property enabled, the URL content is not rendered. @import...
How to resolve "Could not convert socket to TLS" errors observed with email notifications for Forms
legacy Troubleshooting
Issue When email notifications are enabled for Forms, emails are not being received after a form submission. The following error is displayed in the logs: 2021-08-02 14:10:29.458 ERROR [liferay/mail-1][MailEngine:128] Unable...
Limitation in the number of fields in a Form when exporting to Excel (XLS)
legacy Troubleshooting
Issue When I want to export the entries for a very long form to Excel (xls) format, exporting fails with the below error in the log. ERROR [http-nio-8080-exec-97][PortletServlet:119]...
Why is the category/tag selection not working at article creation?
legacy Troubleshooting
Issue While the user is creating a new article, he cannot select the categories or tags of the specific site.     Environment Liferay Portal 6.2 Liferay 7.0+ Resolution In order to be able to select the...
Replacing NTLM SSO with Kerberos in Liferay Portal 6.2
legacy How To
Issue NTLM SSO protocol has some vulnerabilities addressed by Microsoft in CVE-2020-1472 (external link), forcing to use the secure RPC connection. See also How to manage the changes in Netlogon secure channel...
Can the cart store items independently for each Store?
legacy
Issue The use case is a marketplace (B2B2C) scenario. In that marketplace, there are multiple EC sites under the umbrella. There are cases where a user starts shopping at Store A, putting Store A items in a cart,...
How can a Liferay admin set the article-Id manually?
legacy How To
Issue How can a Liferay admin set the article-Id manually? Environment Liferay 7.0 Liferay 7.1 Liferay 7.2 Liferay 7.3 Resolution Start a vanilla Liferay bundle. Navigate to Control Panel --> Configuration...
Importing LDAP users with the same email address
legacy Troubleshooting
Issue I want to import LDAP users that have the same email address, but the import fails due to an error about a duplicate email address: 2021-08-02 16:53:47.766 ERROR [https-jsse-nio-4443-exec-13][LDAPAuth:432] Problem...
Configurations for embedded portlets are not updated when deploying an updated theme
legacy Troubleshooting
Issue I have a theme with an embedded portlet that I have deployed and applied to a site. I updated the configurations of the embedded portlet and deployed the updated theme to the site, but I do not see the updated...
Are Commerce Products searchable as digital assets with the normal (non-commerce) Search Results widget?
legacy How To
Issue Blogs, Web Content, Wiki, etc. all participate in the CMS as digital assets. Have Commerce Products the same behavior? Environment Liferay Commerce out-of-the-box Resolution Commerce Products are digital...
Does an upgrade to a new Liferay Fix Pack include the upgrade of Tomcat version?
legacy
Issue Do we need to upgrade the Tomcat version when we upgrade to a Liferay version? Environment Liferay DXP 7.2 Resolution A Fix Pack doesn't change the Tomcat version, it only patches Liferay that was...
Headless API call returns 404
legacy Troubleshooting
Issue When calling a Liferay method in headless delivery API, it returns 404, or an empty list. Example: "/v1.0/sites/{siteId}/document-folders" results in { "status": "NOT_FOUND", "title": "No Folder exists with...
How to select a web content article in a JSP
legacy How To
Issue  is there any documentation to select a Journal Article (Web Content Article) from a particular folder in a custom jsp? Environment DXP 7.2 Resolution There is a framework and API for doing that, actually with any...
Nmap report several ports as open despite not being marked as external in LCP.json
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After performing a port scan with https://nmap.online...
After applying the hotfix, the warning 'properties modified in the future' shows
legacy Troubleshooting
Issue After the installation of the hotfix, the following warnings might appear on the Liferay console. INFO [main][BaseDeployer:871] Deploying admin-theme.war Warning: WEB-INF\liferay-plugin-package.properties...
Permission for products by catalog
legacy How To
Issue In our use case we have several channels and catalogs and some groups of people managing specific channels and catalogs, so they cannot see channels they are not supposed to. We need to mark the user to only...
Landscape print layout is missing in Chrome, Edge
legacy Troubleshooting
Issue Selection of landscape layout is not available in Chrome/Edge printing (CTRL+P) as only portrait mode is available. Environment Liferay DXP 7.0+ Google Chrome or Microsoft Edge Resolution The issue is only...
Unable to upload file bigger than 10MB with ClamAVSizeLimitException after enabling Antivirus
legacy Troubleshooting
Issue Unable to upload a file bigger than 10MB after enabling antivirus with the following error in the log 2021-07-19 08:35:43.476 ERROR [http-nio-8080-exec-9][PortletServlet:119] javax.portlet.PortletException:...
There is no pagination option for selecting the 21st place or higher range folder
legacy Troubleshooting
Issue There is no paging or search option found. As a result, it is unable to select a folder as the Root Folder if it is in the 21st or higher position. Steps to reproduce: Navigate to Global Site Go to document...
Is it possible to copy or pause an Experience?
legacy
Issue When creating and managing an Experience, there don't seem to be options to copy or pause an Experience, as the current options I see are only to create an Experience from scratch or fully delete it (which throws away...
javascript.fast.load=true does not bundle all of the JS files into a single JS file
legacy
Issue Despite the javascript.fast.load property being true, a lot of JS files (starting with /combo) are still loading separately on the pages. Note: This property is true by default.  Therefore, a lot of...
Associated users with Business account managing same Commerce Order
legacy How To
Issue Is possible to get every associated user with a B2B account has their own Commerce Order open? Environment Commerce 2.1 Channel type B2B. No Minium Theme installed. Resolution You should add the Account...