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Issue Is there a maximum number of calls to the headless API before performance degrades? Environment Liferay SaaS Liferay PaaS Resolution We cannot specify a maximum number of calls that would avoid performance issues. However some guidelines can be provided to help understand the...

Issue How to properly scale up Search nodes instead of deleting the Search service and deploying it again? Environment Liferay PaaS Liferay DXP 7.4+ Resolution Following the Liferay Cloud Upgrading to a High Availability Subscription documentation, which also describes the procedures to...

Issue I  browse to Control Panel -> System Settings -> CONTENT AND DATA -> Web Content -> SYSTEM SCOPE -> Administration and uncheck 'Autogenerate Structure Key' option. Then I create a new Web Content Structure and I fill the 'Structure Key' field with a custom value (i.e. 'ID0001')....

Issue Created tabs are not clickable in 2023.q4.0 editor where as the same tabs were working correctly in Liferay 7.2 editor. Environment 2023.q4.0 Resolution In DXP 7.2, the editor utilized was AlloyEditor. However, DXP 7.4 has transitioned to CKEditor, resulting in the observed...

Issue We have a 'Web Content' set up as visible for 'Site Member' users. This 'Web Content' is under a hierarchy of folders. We added a 'Web Content Display' widget to show the 'Web Content'. The widget is also set up as visible for 'Site Member' users. The issue is when a 'Site Member'...

Issue When upgrading from to 2023.Q4.2 to 2024.Q1.2, the "Objects" page under "Control Panel" is empty. Objects are not visible and showing the JS errors in the browser console logs. The JS error in the browser console will cause very similar errors (the exact message depends on the...

Issue When searching for a file such a Web Content.jpg, searching for partial matches (such as We Content or Web Conte) or the file name without the extension doesn't yield the file in the search results Environment Liferay DXP 7.4 Resolution In the hypothetical scenario described, the...

Issue In Liferay 7.1 we had defined default values for fields in our Web Content Structures. After migration to Liferay 7.4 we do not see any place to define default values while creating or editing Web Content Structures. Now we have a problem with migrated structures that kept default...

Issue Steps to reproduce: Create a Web Content. Create a Widget Page. Add a Web Content Display Widget to the Widget Page. Configure Web Content Display Widget to display the Web Content. Create a Content Page. Add a Web Content Display Widget to the Content Page. Configure the Web...

Issue When using a Web Content structure containing the Date Picker field and clicking on the calendar in the date picker field, the calendar is not displayed completely, and requires scrolling.  Environment Quarterly Release 2023.Q3 Resolution Request for hotfix containing LPS-202728 or...

Issue We sometimes see the following warning in the Cloud console: The search service exceeded 80% of its allocated memory. Environment Liferay PaaS Resolution The search service often presents high memory consumption, sometimes even using the entire container’s allotted memory, and is...

Issue We are currently upgrading our workspace and we would like to change the target version in our gradle.properties file, but we are unsure what is the correct format. We tried using e.g. liferay.workspace.target.platform.version=dxp-2024.q1.8 but it does not work. Environment Liferay...

Issue Can you backport GDPR-compliant 3rd party cookie handling to 7.3 SP3?  Environment The feature got implemented in DXP 7.4.13-u66. Backporting this feature to 7.3 is not feasible. Resolution There are 3 options available: Upgrading to a version which contains the required feature...

Issue The headless API only returns a maximum of 500 items per query, even when a higher page size is defined. How to define de page size per instance. Environment Liferay DXP 7.4+ Resolution It is possible to configure the number of queries to return using the pagesize parameter. To use...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue If it is counted as a Bounce Rate, under what conditions is it counted?...

Issue Whenever user enables/disables the account group toggle button under visibility tab, a distorted UI appears. Steps to reproduce: 1. Start Liferay DXP 7.4 U83. 2. Create two account groups. 3. Create a product. 4. Go to Visibility tab. 5. Enable Account groups Toggle 6. Add both...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In a non-High Availability (HA) environment, unplanned site outage occurs due to Kubernetes Scale Down event: Month Day 00:00:00.00...

Issue When opening a Web Content in edit mode, the following error populates within the browser console:  Browser console error - Failed to execute 'removeChild' on node : The node to be removed is not a child of this node Steps to reproduce: Access Site Admin > Content & Data > Web...

Issue When downloading files from custom document types, download fails when there is no ddmFormInstanceRecord In particular, issue appears when Custom Document Type includes an upload field   Environment 2024.Q1.1 2024.Q2.0   Resolution This is a verified issue that has been addressed...

Issue Within the Site administration, asset creators' names are displayed for folders, web content, and documents. Updating a user's name and/or surname does not reflect these changes in the aforementioned resources; instead, the previous values continue to be displayed. Can these...

Issue We are designing an Asset Publisher template and we would need to get content metadata available to configure an Asset Publisher. Environment DXP 7.4 Resolution The information about Asset Publisher widget preferences just as every widget which supports Display Templates, is...

Issue I upgraded from 6.2 version to 7.4 and I am not able to configure maximize and minimize buttons in my widgets as I had in 6.2 version. I used to add $theme.iconMinimize() and $theme.iconMaximize() to my custom theme using Velocity. Environment 2024.Q1 2023.Q4 2023.Q3 DXP 7.4...

Issue At the moment, we are using LDAP server connection to authenticate our users. Our question is: in which moment the query to authenticate users is executed? More exactly, when the field 'Authentication Search Filter' is applied? We are using as 'Authentication Search Filter' this...

Issue I tried to follow this Search Service Registration article to perform indexing my custom service-builder object, but there is no ModelSearchRegistrarHelper class available, what should I do now? Resolution Remove the SearchRegistrar class and create a new ModelSearchConfigurator...

Issue A Web Server before the Liferay environment is configured with Basic Auth. Liferay uses a Client Extension (CX) that makes a request to a Liferay API using OAuth. When the page using the CX is loaded, the Web Server keeps asking for the basic credentials, even after they've been...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Timing of sending access data from Liferay server to Analytics server...

Issue When editing a category, it is possible to set images. However, when trying to get those images from my custom code, I am unable to do that. There are no related methods in AssetCategory objects. Environment Liferay DXP 7.4 Resolution These images are handled by Liferay Commerce's...

Issue Can we use Azure Key Vault with DB setup configuration in Liferay instead of having it in plain text in the properties file? Is there any way to configure the DB in Liferay using Azure Key Vault? How we can use Azure Key Vault to store the DB username and password and read it...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Can roles define the permissions to view form entries? Environment DXP...

Issue We need to make some modifications to the database, and therefore we have opened port 3306 of the database to be able to access it from outside, just as we have done many other times. However, this time we were unable to connect to the database with the correct credentials (copied...

Issue When using the Web Content admin view filters Mine or Recent, the list of resulting web contents can take a while to load.  Environment Quarterly Release 2024.Q1, 2023.Q4, 2023.Q3 DXP 7.4, DXP 7.3 Resolution The calculation of the web contents filtered by Mine and Recent takes into...

Issue While updating to quarterly releases, an error is shown in the log and several modules do not start correctly. IndexUpdaterUtil-BundleTrackerOpener][IndexUpdaterUtil] Skipped updating database indexes for com.liferay.document.library.service since it is not upgraded Executing this...

Issue When viewing an image after it has been uploaded to Documents and Media and trying to scroll on small screens, the image title overlaps. Environment Liferay 2024.Q1.1 Resolution The observed behavior is a known issue addressed by LPD-26290 Please create a Support ticket requesting...

Issue Receiving unwanted email notifications like "Your email account abc@xyz.org.in was signed into from a new location, device, browser, or application" from GoDaddy. Below are the details received:   From: GoDaddy <donotreply@godaddy.com> Sent: Monday, May 27, 2024 11:42 AM To: ABC...

Issue We are observing errors in the console log for various plugins when trying to build a custom fragment via maven in AWS Codebuild: [ERROR] Failed to parse plugin descriptor... Invalid CEN header Environment DXP 7.4 Resolution This could likely be the result of a parent block defined...

Issue I upgraded my instance to Quarterly Release. I performed a full reindex and received several errors in the log: ERROR [default-26][jericho:211] StartTag a at (r17,c4,p1100) contains attribute name with invalid character at position (r17,c97,p1193) Environment Liferay DXP 7.0, 7.1,...

Issue The 'search.results.limit' key in the Low-Level Search Options widget is used to achieve the functionality of getting limited search results on a single page, however, the user gets all the search results instead of the limits mentioned. Environment DXP 2023 Q4.4 Resolution Check...

Issue Attempting to impersonate a user who has not logged in yet returns errors in the console. How can I verify the accounts of new users who have not activated their account yet? Why can't I impersonate a user I've just created? Environment 2023.Q4.1 Resolution In the past you were...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Regarding Entrance counts, are moves between different sites within the...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Unable to get the latest Dynatrace view with the new tenant ID. Snapshot of Dynatrace with new tenant ID Snapshot of Dynatrace with...