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learn-resources.liferay.com:443: Connection reset lines appearing in logs
legacy Troubleshooting
Issue The following warnings have been appearing in the Liferay logs and need to be removed: INFO [http-nio-8080-exec-2][RetryExec:97] I/O exception (java.net.SocketException) caught when processing request to...
CVE-2025-2565
legacy Troubleshooting
Issue We would like to know if we are affected by CVE-2025-2565.  Environment DXP 7.4, Quarterly Release, 2023.Q4, 2023.Q4, 2024.Q1, 2024.Q2 Resolution Review Liferay's documentation for 2025-2565 to see if your current...
Unable to Publish Web Content with Error "RangeError: Invalid time zone specified"
legacy Troubleshooting
Issue After upgrading to 2025.Q1.5, any user with the time zone (UTC +10:00) Australian Eastern Standard Time is unable to publish Web Content.  After clicking Publish with Permissions, the user remains on the...
Liferay Dropdown Functionality isn't working properly
legacy Troubleshooting
Issue We've discovered an undesirable behavior when using the Liferay drop-down menu.  Steps to reproduce:  Content Page > Edit > Insert a "HTML" fragment and double click on the fragment Attach the following html...
Can't to edit files in Google Drive or Office 365 in non-production publications
legacy Troubleshooting
Issue When I try to edit a document through Google Drive or Office 365 in a non-production publication, I see a notification in the UI that says "Error: This action can only be performed in production mode."...
Unable to cast String to Long error during upgrade
legacy Troubleshooting
Issue When upgrading from Liferay DXP 7.2 to 2025.Q1, setting the fileMaxSize property in the com.liferay.document.library.configuration.DLConfiguration.config file causes an "Unable to cast String to Long"...
Module/Theme data persists after undeploying it and clearing cache
legacy Troubleshooting
Issue After removing a deployable module, some of its data can persist despite clearing the cache which includes the osgi/state folder, and all temp and work directories. For example, after removing a custom theme, its...
Changing the site logo
legacy How To
Issue How do I change my site's logo in 7.4? Environment 7.4 Resolution Open the Site Menu () and navigate to Site Builder → Pages. Click Options () in the Application Bar and select Configuration. Under Logo,...
Managing Temp Files in Tomcat
legacy Troubleshooting
Issue How temp files in Tomcat are handled? Do they get deleted automatically after the file upload is successful? Environment Liferay DXP 7.4 Resolution Temporary Files During Upload – Documents and Media:...
Dataset Column Widths Incorrect on Tab Change
legacy Troubleshooting
Issue When displaying multiple data sets on a page using the Tabs element, the columns break. They appear crammed to the left side, the columns are no wide enough to display the data. Steps to reproduce: 1. On...
Password Reset Link Breaks After Language Change
legacy Troubleshooting
Issue After adding users from the portal, users receive an email to create their account password. This email contains a password reset link. Clicking the password reset link opens a page to reset the...
Inconsistent Image/Document Loading after upgrading to DXP 7.4U80+ due to S3 connection timeout
legacy Troubleshooting
Issue After upgrading to 7.4U80+ / Quarterly Releases, images and documents are not loading consistently, sometimes resulting in a 400 error. You may see the following error or a similar one in the...
Timeout 504 Error During Multiple File Downloads via POST Method
legacy
Issue If a CloudFront layer is present in front of Liferay DXP, while downloading large files, might encounter a failure timeout 504 error. Specifically, when attempting to download multiple files, Liferay...
SAML Certificate Deleted After Restarting Liferay DXP on Kubernetes
legacy Troubleshooting
Issue Configured SAML in Liferay. The SAML certificates are deleted when the Kubernetes pod (Liferay server) is restarted. Environment DXP 2023.Q4.0 Resolution The SAML certificate is stored at /opt/liferay/data/. In...
Document friendly URLs automatically replaces dots and slashes with hyphens
legacy
Issue When manually adding a dot "." or slash "/" to a friendly URL to define a file extension (e.g., "example/test.jpg"), upon publishing, Liferay changes the dot to a hyphen, resulting in...
How to Configure Global Error Pages in Liferay DXP
legacy How To
Issue How can I configure error pages (404, 403, 500) globally for all sites in Liferay DXP? Environment Liferay DXP 7.2+ Resolution While utility pages (including error pages like 404, 403, and 500) are configured at...
Documents and Media allows restricted file types in portal-ext.properties
legacy How To
Issue The customer tried to restrict the file types .exe and .cmd to be uploaded in Documents and Media but despite configuring dl.file.extensions and dl.file.extensions.strict.check properties in...
Embedding a Single Liferay Page in an iFrame
legacy How To
Issue I'd like to embed a form into other websites using an iframe so that guest users can fill and submit it. Content-Security Policy (CSP) configurations are instance-level, not page-specific. So, if I use the CSP...
Is Liferay Affected by CVE-2025-29927?
legacy
Issue Is Liferay affected by vulnerability CVE-2025-29927?   Environment Liferay DXP Quarterly Releases   Resolution The vulnerability CVE-2025-29927 is related to Next.js, a technology not used by Liferay as a...
Adding proxy properties in the JVM causes images to no longer be visible on the site
legacy Troubleshooting
Issue After adding the following properties to the environment variables LIFERAY_JVM_OPTS, images on the site are no longer visible. https.proxyHost= httpx.proxyPort   Environment Liferay DXP QR 2024.Q1.10   Resolution...