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Is JDK 17 supported by Liferay?
legacy
Issue We would like to use JDK 17 but we see that it is not listed in the Compatibility Matrix Environment Liferay DXP 7.0+ Resolution JDK 17 is not supported as of yet. However, it is already being considered The same...
The custom scheduler is not working after upgrading from 7.4 U62 to U90
legacy How To
Issue We have written a scheduler which works perfectly in 7.4 U62, but when we updated our bundle to 7.4 U90, it is not working.    Environment Liferay DXP 7.4   Resolution Due to the changes by LPS-176754, please adapt...
Unable to see upload option under 'Talend' tab
legacy Troubleshooting
Issue The user is not able to see the upload option for the file in the 'Talend tab' of the job scheduler. Steps to reproduce: Start DXP server Navigate to Control Panel > Job Scheduler Click on the add button to...
Error updating DXP 7.4: Upgrade process failed or upgrade dependencies are not resolved
legacy Troubleshooting
Issue We are updating DXP 7.4 from Update-X to Update-Y following this article https://help.liferay.com/hc/es/articles/4415761553677 But when system boots with the Update-Y installed, following message is showed in...
Firewall is blocking special characters
legacy Troubleshooting
Issue Particular variables or special characters, like "@" and "$," are present in the URLs that the security layer blocks. Some security rules do not allow special characters like "@" and "$" in the URLs used when...
AnalyticsEventModelImpl error during upgrade via Liferay Upgrade Planner
legacy Troubleshooting
Issue While upgrading using Liferay Upgrade Planner, the AnalyticsEventModelImpl.java class encounter some errors The following errors are readable:...
Users are getting different behaviors when accessing different URLs as their virtual hosts
legacy
Issue The environment is set up so that 2 different domains are acting as their virtual hosts When a user accesses one domain and logs in, and then switches to the other domain name, they find that user sessions are...
Admin will not be allowed if they doesn't contain the domain @liferay.com
legacy Troubleshooting
Issue Users are unable to use any emails unless they have @liferay.com and are observing the "java.lang.IllegalStateException: Unable to get default company ID errors": SEVERE [http-nio-8080-exec-4]...
How to change ReleaseInfo panel in server administration, resources tab
legacy
Issue We want to change the Release Info panel, what is shown inside the Server Administration > Resources menu Environment Any DXP 7.x Liferay version Resolution Since it would require changing the...
Redirect is not going to expected site page after configuring friendly URL
legacy Troubleshooting
Issue After configuring a friendly URL for my instance Home Page, the redirect is not going to the expected site page. Environment DXP 7.2 DXP 7.3 DXP 7.4 Resolution In order to achieve the expected page redirect the...
Should LDAP verify that user images exist in the Document Library?
legacy
Issue Some user images are missing from my Document Library, but they still have references in the IMAGE table in the database. As a result, LDAP doesn't re-import the user images during an LDAP import. Should...
Strange sudden shutdown of the portal running on Apache Tomcat
legacy Troubleshooting
Issue Sudden shutdown with the following log snippet: INFO  [http-nio-8080-exec-325][SidemenuController:88] Enter in sidemenu as connected=false and isFirstConnection=false screenname=XXXXX flag=false...
ThemeServicePreAction Null Pointer Exception at startup
legacy Troubleshooting
Issue We always experience the following Null Pointer Exception at Liferay startup: Caused by: java.lang.NullPointerException     at...
java.util.zip.ZipException: Invalid CEN header (invalid zip64 extra data field size) when starting dxp using JDK 11.0.20
legacy Troubleshooting
Issue Start DXP against JDK 11.0.20, the following error is reported in the log: ERROR [main][ModuleFrameworkImpl:417] null org.osgi.framework.BundleException: Error occurred installing a bundle. at...
I cannot update the Payment status of an Order through PATCH request
legacy Troubleshooting
Issue Order Payment status does not change after sending a PATCH request, for example: { "paymentStatus": 1 } Environment Liferay DXP 7.4 Resolution The observed behavior is a known bug which is addressed...
Azure Active Directory authentication between DXP and underlying database
legacy
Issue I have a question regarding regarding the SQL AAD Integrated authentication. Is it supported (or not) for ManagedIdentity?  Connect using Azure Active Directory authentication - JDBC Driver for SQL Server | Microsoft...
"No primary key column found for AssetEntry" errors when upgrading from 7.2 to 7.4
legacy Troubleshooting
Issue After running the upgrade process from 7.2 to 7.4, the following error message is observed in the upgrade logs: 2023-03-31 21:42:50.514 ERROR [main][DBUpgrader:79] null...
Disabling jQuery breaks Control Panel and Login Portlet
legacy
Issue After disabling jQuery in DXP 7.2, it is no longer possible to close the control panel, expand the "Users" and other sections, and the login portlet breaks as well, resulting in reduced portal...
Unable to use /expandovalue/get-data method
legacy Troubleshooting
Issue When using the JSON Web Service API, to get the values for multiple column names, we find that filling the columnNames field on get-data Method does not yield any of the expected data. Any values input into the...
Calling OSGI Service in fragments
legacy How To
Issue Is there an option/API available to call OSGI Services directly in fragments like it's possible using serviceUtil and staticUtil? Environment DXP 7.4 Resolution Yes, you can obtain this by...