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SAML SLO is not working when using two Liferay servers in my machine
legacy Troubleshooting
Issue We configured 2 Liferay Servers in my machine, one as Service Provider and the other as Identity Provider. We managed to perform the login through IdP. The issue happens when we try to logout the user in SP....
How can I export/import my form's Element Sets?
legacy How To
Issue We are not able to export/import Form Element Sets.  Environment Liferay DXP 7.1+ Resolution The idea is to create a template form with only Element Sets. You can import the form, duplicate it and start the creation of...
404 warning with relation to apple-touch-icon images
legacy
Issue There are several WARN messages in the logs related to apple-touch-icon PNG files. 2019-09-05 07:11:51.801 WARN  [http-nio-8080-exec-10][code_jsp:178] {code="404", msg="/apple-touch-icon-precomposed.png",...
How to find whether the Liferay bundle is Community Edition or Enterprise Edition
legacy How To
Issue How to find whether the Liferay bundle is Community Edition or Enterprise Edition Environment Liferay Portal 6.x Liferay DXP 7.x Resolution There are four ways to find whether the bundle is CE or EE:...
While printing Wiki the background colour of the cells in tables not displayed.
legacy Troubleshooting
Issue The printout of the Wiki pages doesn't print the coloured cells of the tables. Whereas, on the portal, the coloured cells are visible. Environment Liferay DXP 7.0 Resolution The reported behaviour can...
Server is shutting down after deploying any sample plugin
legacy Troubleshooting
Issue When deploying the sample plugin, the server is shutting down with the following error. 2019-06-25 12:33:36.955 ERROR...
Issue: An option to select the Liferay version is not available in Liferay Developer Studio
legacy Troubleshooting
Issue While creating a workspace using LiferayDeveloperStudio-3.1.2, an option to select the Liferay version is not available in LDS. Environment LiferayDeveloperStudio-3.1.2-ga3-windows Liferay DXP 7.1 Resolution By...
Searchable toggle is not working in web contents
legacy
Issue If I create a web content and turn the 'Searchable' switch off, it's still shown in my search results Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution As an...
/tmp directory is getting filled while bulk staging publish or lar export
legacy Troubleshooting
Issue When using JBoss as Application Server, /tmp directory is getting filled while bulk staging publishes or LAR export. If there is size limitation on /tmp directory, this may affect Staging publish or LAR export....
javax.portlet.PortletException: Error occurred during request processing: Bad return type
legacy Troubleshooting
Issue javax.portlet.PortletException: Error occurred during request processing: Bad return type exception throws with the custom spring module after updating the fix pack to dxp-11 and / or higher.  When deploying...
CKEditor update on Liferay 6.2
legacy
Issue The current CKEditor version for Liferay 6.2 is 4.6.0 We would like to update to the latest version to get all the security fixes When will be the CKEditor updated on Liferay 6.2? Environment...
How to apply Font Awesome in a custom theme
legacy How To
Issue As a developer, I would like to apply Font Awesome in my custom theme via Maven. Environment Liferay DXP 7.1 Resolution 1) Create a theme based on the Simple Theme Maven Blade Sample: blade create -t theme -v...
How to find official Fix Packs in HelpCenter
legacy How To
Issue Due to the migration processes of the Liferay systems, certain links for official Fix Pack releases could be outdated and are no longer accessible. Environment Starting from Liferay Portal 5.2 to...
Applying patches on multiple projects
legacy
Issue As an administrator, I apply the hotfixes which are received from Liferay on multiple of our projects (for example SPACEPROGRAM and SPACEPROGRAMINTRA) However, depending on which project ID a ticket is...
ModelListener for DDMFormInstanceRecord throws No form instance record versions found for form instance ID
legacy Troubleshooting
Issue When we create a onAfterCreate ModelListener on a DDMFormInstanceRecord, we're not able to get the form field values of the latest record. The method DDMFormInstanceRecord.getDDMFormValues() always returns the...
Page Order difference in Staging and Live Server
legacy Troubleshooting
Issue The page order in the staging server is different from the live server. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution In Publish configuration page, select all pages including child page and publish. ,...
How to change the default values available for password policy settings
legacy How To
Issue Is it possible to change the default durations that can be used for Password Policy settings (maximum age, warning time, etc.)? We want to set the password expiration maximum age to 12 weeks, but the closet...
HTTP status 414" error may occur when performing a search using the search portlet
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Unable to reindex the search as "Resource" option under Server Administration is blank
legacy Troubleshooting
Issue The "Resource" option (Control Panel → Configuration → Server Administration → Resource) is blank due to which "Execute Reindex all searches" is not possible and the below error is observed on the...
The dependency versions are not removed by Liferay Upgrade Planner
legacy Troubleshooting
Issue While upgrading code using Liferay Upgrade Planner, the dependency versions are not removed by Liferay Upgrade Planner after the step of "Remove Dependency Versions". Environment Liferay DXP 7.2 Liferay Dev Studio...
How can we track the complete details of the login history of any user from Liferay Database?
legacy How To
Issue If the requirement is to track the events and actions which are going in the Liferay portal like user login logout, document library files actions like add, delete and update. Environment Liferay Portal...
Users are not visible until reindexing
legacy Troubleshooting
Issue As an administrator, if I start up a clean DXP bundle, my users are not available in Control Panel. Reproduction steps: 1) Startup a vanilla DXP. Make sure to have at least one (admin) user available on...
Property com.liferay.portal.upload.UploadServletRequestImpl.max.size does not work in DXP 7.1
legacy Troubleshooting
Issue When I try to set the value in portal-ext.properties:  com.liferay.portal.upload.UploadServletRequestImpl.max.size=1048576000, I receive the following error:  "The file content_1309-20190510167.lar...
Why can default users access a Sites page on the Control Panel?
legacy Troubleshooting
Issue Default Users can access a Sites page on the Control Panel by directly accessing: http://localhost:8080/group/control_panel/manage/-/sites Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...
Is folder subscription available in knowledge base management ?
legacy How To
Issue How to subscribe to the folder in knowledge base management Environment Liferay DXP 7.0 Resolution The folder subscription option is available at root level(Content -> KnowledgeBase -> click on...
Preview is not generated for .pptx files in Document and Media
legacy Troubleshooting
Issue The preview is not getting generated for all the '.pptx' files in Document and Media Portlet whereas rest all type of files(.doc, .docx, .ppt, .pdf, etc) are previewable. Environment Liferay DXP...
Unable to Submit Form through IE.
legacy Troubleshooting
Issue When submitting the form from IE browser the below error is received  "The selected form no longer exists."  Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue and fixed...
Liferay DXP Searching & Indexing FAQ
legacy
This article aims to answer basic questions around how indexing works in Liferay DXP. This information is applicable for all search platforms whether using Elasticsearch, Solr, or some other search. For a full...
Users which are deleted from Active Directory are present in the Liferay Portal
legacy
Issue Users are not getting deleted from Liferay Portal even when these users are deleted from Active Directory. Environment Liferay DXP 7.0  Resolution This is the intended behaviour of Liferay Portal....
Patching Tool Separate Command
legacy How To
Please Note: The patching tool separate command is only available for Patching tool 2.x versions (Patching Liferay Portal and DXP until 7.2). The Patching Tool’s separate command helps...
What is a Slim Bundle?
legacy
Starting in September of 2019 there will be an additional option to download “Slim Bundles”.  Slim Bundles will be released for every fix pack and every service pack. Please note that...
Patching a Slim Bundle
legacy Troubleshooting
Issue When attempting to patch a Slim Service Pack bundle or Slim Fix Pack bundle the following error is generated: This installation does not include data for patching. Please copy...
How to disable Liferay Commerce from accessing currency update service
legacy How To
Issue I want to trial Liferay Commerce offline. Liferay Commerce requires access to the European Central Bank for foreign exchange rates. How can this be disabled? Environment Liferay DXP 7.1, 7.2 Resolution With...
Possible Mismatch Between the Real LDAP Import Time and Import Interval Set on Instance Settings after LPS-98420
legacy Troubleshooting
Issue After LPS-98420, there might be a mismatch between the real LDAP Import trigger time and Import Interval set on instance settings. For example: Set “System Settings -> LDAP -> Import Interval” to 2. Set “Instance...
How do I re-subscribe to Help Center announcements after opting out?
legacy How To
Issue How do I sign up for email notifications after I previously opted out? How do I re-subscribe to security and fix pack announcements? Resolution There are two options to...
Addressing UI issues after the installation of a hotfix or fixpack
legacy Troubleshooting
Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that...
Gradle builds failing to complete
legacy Troubleshooting
Issue When using Gradle my builds are failing to complete  Environment Liferay DXP 7.1 + Gradle ver. 4.10.2 Resolution Please try downgrading to Gradle ver. 3.5.1 and then repeating the full build process...
Why does logging in with a new user create two '\home' entries in the database?
legacy How To
Issue After logging into the portal, two entries of friendlyURL '\home' are made in the layout table for every new user is created Environment Liferay DXP 7.0 Resolution This is the intended behavior of...
Store documents in a database
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
What does the "Expired" filter do in Web Content?
legacy
Issue When examining Web Content assets through Site > Content > Web Content, there are filtering options that permit specific articles to be displayed. In this article, we hope to clarify the intention of the "Expired"...