Knowledge Base Section Widget does not displaying the current version of Knowledge Base Article
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While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.
Legacy Article
You are viewing an article from our legacy "FastTrack"
publication program, made available for informational purposes. Articles
in this program were published without a requirement for independent
editing or verification and are provided"as is" without
guarantee.
Before using any information from this article, independently verify its
suitability for your situation and project.
Issue
- When displaying Knowledge Base Articles using a Knowledge Base Section widget, once an article is edited, the displayed content will not reflect the changes made
- This behavior is reproducible when the Knowledge Base Article is placed in a Folder / Sub-Folder
- For example: January (Folder) → January Holidays (Knowledge Base Article)
Resolution
- This issue has been verified and is fixed by LPD-46197
- If a fix for the issue is needed, please open a support ticket for further assistance
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