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Issue After installing the fix pack 22, the following groovy script does not format the HTML. out.println("<h1>Cantabria</h1>"); Environment Liferay DXP 7.1 fix pack dxp-22 Resolution HTML formatting has been lost as a result of implementing LPS-113685, however, the changes have been...

The getOptions returns the selected and available values for Select fields which allows multiple values

legacy Troubleshooting

Issue The getOptions returns the selected and available values for Select fields which allows multiple values Steps to reproduce: Create a Structure S1 with a multiple Select field called Sel1 with three default options Create a Template T1 with the following markup Selected options:...

Enable Automatic Page Fragment Propagation

legacy Troubleshooting

Issue Fragment Changes don't get reflected on page after editing Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution Follow these steps to enable automatic Page Fragment propagation: Navigate to Control Panel -> Configuration -> System Settings Click Page Fragments under the Content...

AlloyEditor image toolbar no longer pops-up

legacy Troubleshooting

Issue 1) Start 7.2.x and login as Admin 2) Go to left Sidebar > Liferay DXP > Content and add a new Basic Web Content 3) Click in the content editor and then on the "+" button > select the Image icon and choose one image 4) After the image has been added to the content editor, click on...

Avoid the categories conversion of the Web Content types during the upgrade to 7.0

legacy How To

Description Previous to 7.0, you were able to classify the web content with a type. The types could be specified in the portal-ext.properties, being the next the default types list: # # Set the list of article types. The display text of each of the article # types is set in...

Which is the correct place for Liferay to automatically display an error message ?

legacy

Issue The error message that appears in a widget whenever the user wants to launch an error, sometimes the message appears at the bottom of the page and others at the top. For example, the same portlet twice in a row generates the message in two different places. Environment Liferay DXP...

Custom Excluded Paths in SPA

legacy How To

Issue So far, it's been possible to disable SPA across an instance, for some portlet or for an individual element. However, having more flexibility to disable SPA has been requested multiple times. What if I want to disable SPA for one site? Or just for one URL? Environment Liferay DXP...

Analytics scripts added to a site is displayed on a page

legacy Troubleshooting

Issue When I add analytics scripts in Site Settings, I see that the script is displayed at the top of the page and is not properly added to the site. Environment Liferay DXP 7.0+ Resolution This behavior is reported and fixed in LPS-127611. Please open a Help Center ticket requesting a...

Requirement of blog multi-lingual functionality

legacy

Issue Why isn't the blog multi-lingual where many other asset types are? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Currently, blogs are not multi-lingual (localized) in Liferay. For some customers, this would be an important feature. Hence, the feature...

Liferay Portal stops working after changing the theme to Minium or Speedwell

legacy Troubleshooting

Issue When I changed the Current Theme in the Public Pages settings to Minium, Freemarker errors are thrown and Liferay Portal immediately stops working: ERROR [default task-16][runtime:59] Error executing FreeMarker template FreeMarker template error: The following has evaluated to null...

Combining Assets from All Segments in Asset Publisher when using Collections

legacy How To

Issue UserA is in our "Accounting" segment and our "HR" segment. Within an Asset Publisher, is there a way to see content from both on DXP 7.2 or DXP 7.3? Environment DXP 7.2 DXP 7.3 Resolution There is a new configuration to combine views for both Dynamic and Manual collections. When...

Navigation menu problem to drag and reorganize pages

legacy Troubleshooting

Issue When a navigation menu containing many pages is created, the user may have difficulty reordering and changing the page level. In addition, when the user tries to drag a page, the scroll enters in a loop and the user cannot reach the bottom pages. Environment Liferay DXP 7.3...

How to add image extension .webp on editor when creating a new web content in Documents & Media

legacy How To

Issue Can't add image extension .webp on editor when creating a new web content Environment DXP 7.0 or higher Resolution In order to upload and work with .webp extensions in Documents and Media, follow these steps: Install and enable ImageMagick and Ghostscript If you are running a...

Field value is not shown in Web Content if the Structure field is configured as non-localizable

legacy Troubleshooting

Issue When creating a Structure (Content & Data > Web Content > Structures) and configuring a field as non-localizable, the value defined in the Web Content created from that structure is not shown. Environment Liferay DXP 7.1 with Fix Pack 18 or older; Liferay DXP 7.2 with Fix Pack 6 or...

Drag & Drop zone is missing when uploading a image in web content

legacy

Issue After installing DXP 7.1 FP18, the Drag & Drop zone is missing when uploading a image in web content. Steps to reproduce: Add a new web content structure with image field. Add a template for the structure created. Add a new web content using the structure create in step 1. Click...

HTML formatting lost when toggling the code view

legacy Troubleshooting

Issue After installing Fix Pack 9 or Fix Pack 10, the formatting that can be seen when viewing the HTML code view is lost when toggling back and forth between the different view options. For Example, initially, the code looks like this: <p>Lorem ipsum dolor sit amet, consectetur...

Unable to configure the Web Content custom template key value in place of autogenerated template key

legacy Troubleshooting

Issue Unable to configure the Web Content custom template key value in place of autogenerated template key. Environment Liferay 7.3 Resolution For Web Content, toggle the setting in Control Panel - System Settings - Web Content - Administration - Autogenerate Structure Key and...

Unable to add new web content folder when characters blacklist is empty

legacy Troubleshooting

Issue When the Characters Blacklist is empty in either of these locations: Control Panel>Configuration>Instance Settings>Web Content Control Panel>Configuration>System Settings>Web Content>Virtual Instance Scope>Web Content Adding a new Web Content Folder will result in the following...

Cannot publish or import site (due to missing references) when asset publisher shows displays from another site

legacy Troubleshooting

Issue An asset publisher in a site A can be configured to show assets from site A itself and from other sites (B, C, ...). If such a site A is then exported and imported to a site in another environment, or published to remote live, it might fail due to missing references in the target...

I cannot upload images on Web Content larger than 50kb

legacy Troubleshooting

Issue After uploading a small image greater than 50kb in the Featured Image of a Web Content, it does not allow to publish the changes, the following message is displayed: Error: Please enter a small image with a valid file size no larger than 50 KB. Environment Liferay DXP 7.2...

The source code format is misaligned in the AlloyEditor

legacy Troubleshooting

Issue When updating the DXP 7.1 instance patch level from de-17 to de-20, the code view shows the misaligned format of the tags in the editor of the web content. To format it again, every time while editing the code, manual effort is required. Environment Liferay DXP 7.1 Resolution It's...

Broken Document Links in Search Results

legacy Troubleshooting

Issue Clicking on a link to a document in Search Results leads to a /null page and error: Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This behavior is reported and fixed in LPS-93120. The fix has been released in DXP 7.1 Fix Pack 16 and DXP 7.0 Fix Pack 100. If you are on DXP...

How to modify the web.server.display.node and company.security.strangers.verify properties in a Liferay PaaS environment

Issue After updating our Liferay PaaS service version to v4.1.0+, our team noticed that the -uat environment now has the instance's node information displayed in the footer of Liferay pages. We tried to set web.server.display.node=false within our portal-ext.properties file, but it...

Site Admin can't access Fragments page if Global fragments exist in the portal

legacy Troubleshooting

Issue After adding fragments in the Global site, site administrators are encountering a Fragments is temporarily unavailable error when attempting to access the Fragments under Site Administration. Environment DXP 7.2+ Resolution This behavior is reported in and fixed by LPS-129262....

On the Geo-location, all uploaded documents for a single location should be visible by clicking upon the marked pointer

legacy

Issue When we upload more than one document for a single location and try to see all uploaded documents by clicking on the marked pointer in the map only one document will be visible. Environment Liferay DXP 7.2 Resolution Please note: The following information involves customizations or...

The purpose of the "Skip to Content" button

legacy

Issue If a user presses the Tab key when the URL is highlighted, a "Skip to Content" button appears. Selecting this button with your mouse does not appear to do anything. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution The Skip to Content button was...

Can I create unidirectional asset links?

legacy

Issue In Liferay, when I configure Related Resources of a specific asset, I see that the asset links are bidirectional (two-way) by default. For example, if 'Web Content A' is published with 'Web Content B' as a related resource, 'Web Content B' also has 'Web Content A' listed as a...

Special characters are escaped in instance names

legacy Troubleshooting

Issue After changing the instance name to have a special character (e.g. "Liferay's Portal"), I see that the special character is escaped when the instance name is rendered in the Control Panel menu (e.g. "Liferay\'s Portal"). Environment DXP 7.3 Resolution This behavior is reported and...

Fragment IDs get changed in upgrade to DXP 7.3

legacy Troubleshooting

Issue After upgrading to DXP 7.3, the fragment-id values of fragments on Content Pages get changed. This can cause issues as customization that apply to specific fragment-ids will no longer work after the upgrade. Environment Upgrade to DXP 7.3 Resolution This behavior is reported in...

Certain portlets have aria-autocomplete attributes

legacy

Issue While inspecting the DOM for certain portlets (Page Comments, Blogs, etc ...) deployed on DXP pages, users may notice the below aria attributes: aria-autocomplete="list" aria-expanded="false" aria-owns="yui_patched_v3_18_1_1_1616595356184_5727" Even if the element will not be of...

Web Content HTML issue

legacy Troubleshooting

Issue 1. Create basic web content and copy shared Html in Html editor. 2. Try to publish content. 3. Check logs for errors. 4. Remove commented code in shared HTML and copy again in the content's HTML editor. 5. Try to publish content. 6. Content will get published this time. Environment...

CSS minifier skips translating relative urls for already minified files

legacy Troubleshooting

Issue Combo servlet bundles/aggregates multiple CSS files into single downloads. Some of those CSS files might already have been minified, so those are not minified again. Apart from bundling multiple files, the Combo servlet also translates relative URLs used in CSS files so that they...

Changing comments' order of Web Content Display

legacy

Issue I would like to configure the comments section in a Web Content Display to show comments in descending order by modification date (from newest to oldest). By default, they are displayed in ascending order (from oldest to newest). Environment Liferay DXP 7.2 Resolution The order of...

Some form pages fail to show the content with error Unable to deserialize object

legacy Troubleshooting

Issue When trying to view a form page with an associated custom portlet, the page failed to render the form. The portal log shows the following error: 2021-01-26 00:04:23.021 ERROR [ajp-nio-127.0.0.1-8009-exec-227][JSONWebServiceServiceAction:126] Unable to deserialize object 2021-01-26...

#undefined is added to the URL when there is an Asset Publisher in a page

legacy Troubleshooting

Issue After upgrading from DXP 7.0 Fix Pack 96 to Fix Pack 97, the #undefined text is appended to the URL on the portal pages. Environment Liferay DXP 7.0 Fix Pack 97 Liferay DXP 7.1 Fix Pack 21 Resolution Please install Liferay DXP 7.0 Fix Pack 99+ or Liferay DXP 7.1 Fix Pack 23+ Or...

AlloyEditor Code View no longer respects line breaks

legacy Troubleshooting

Issue After upgrading from DXP 7.0 Fix Pack 96 to Fix Pack 97, the AlloyEditor "Code View" option no longer formats the markup. Environment Liferay DXP 7.0 Fix Pack 97 Resolution Please request a Hotfix with the LPS-127857 Additional Information Update liferay-ckeditor to...

Toggle Controls button missing in Liferay DXP

legacy

Issue In Liferay DXP, I no longer see the Toggle Controls button that was available in Liferay Portal. The Toggle Controls button in Portal 6.2. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution This is an intentional change implemented in LPS-63002. The Toggle...

Why Does the Site Selector Menu in the Control Panel Direct Traffic to an Empty Page?

legacy

Issue In DXP 7.1 and below, the links in the site selector menu in the control panel took me directly to the site home page. In DXP 7.2 and above, clicking on the site name in Control Panel > Sites > Sites directs me to an empty page which says "no sites were found." Environment DXP 7.2...

Error executing FreeMarker template with #null when rendering web content

legacy Troubleshooting

Issue When trying to render a web content we get the following error in Liferay DXP log: 2021-02-12 11:41:48.911 ERROR [http-nio-8080-exec-9][runtime:59] Error executing FreeMarker template FreeMarker template error: The following has evaluated to null or missing: ==>...

Is it Possible to View HTML Source Code in Text Fragments?

legacy

Issue As a user, I would like to have access to the HTML source code for text fragments. Environment DXP 7.3 Resolution Alloy Editor does not currently have a source code view feature. Additional Information It may be possible to create a custom button on the inline toolbar using the...

Increase/decrease uploaded image resolution to make to 300 DPI as standard

legacy

Issue A requirement of increasing/decreasing uploaded image DPI (resolution) to make to 300 DPI as standard. Required API which we can be called programmatically from the code to increase/decrease DPI for uploaded image. Environment Liferay 7.2 Resolution Liferay doesn't have such API...

How can I modify the Admin Theme?

legacy How To

Issue Sometimes we need to modify some aspects of the admin-theme, for example, to change the look and feel of web content editions. Environment Liferay DXP 7.0, 7.1 Resolution The admin-theme can not be modified directly, we need to create a new theme based on the admin-theme and then...

How Do I Resolve "Page Not Found" Errors Thrown by Custom 404.jsp Pages in 7.3?

legacy Troubleshooting

Issue When I navigate away from my custom 404.jsp page in 7.3, I see a "Page Not Found" error instead of the intended page. Environment Liferay DXP 7.3 Resolution A solution is described in LPS-127143, and will be released in a future fix pack. Additional Information Read this article...

Unable to use the Action button under Sites

legacy Troubleshooting

Issue Steps to Reproduce: 1) Manually deploy Liferay on Wildfly 8.2. 2) Start up the portal and navigate to Control Panel > Sites > Add blank site. 3) Click on any Action button with to the Sites. Actual Result: The action button doesn't work. Expected Result: The Action button should be...

Using data providers to populate states based on their country

legacy Troubleshooting

Issue Create data providers for the country list and state list by using the below Liferay provided 'Rest Web Services'. localhost:8080/api/jsonws/country/get-countries and localhost:8080/api/jsonws/region/get-regions?country-Id={countryId} State list is not coming on selecting of the...

Custom Category in Breadcrumb

legacy

Issue Trying to add an entry in Liferay Breadcrumb in the custom portlet. Environment Liferay DXP 7.0 Resolution The requirement is not available out of the box in Liferay. If you want to achieve this functionality, you can achieve it through customization. Additional Information...

Unable to preview images when selecting images in Web Content image field

legacy Troubleshooting

Issue Unable to preview images when selecting images in Web Content image field. Environment Liferay DXP 7.1 Resolution There is a possibility the issue is caused by the missing configuration on the Adaptive Media page. The Preview 1000x0 and Thumbnail 300x300 are enabled by default on...

Uploading Images through Web Content disappear after upgrade

legacy Troubleshooting

Issue When uploading images using the image field in a web content structure, the images do not appear in the documents and media portlet. After running the upgrade to Liferay DXP 7.3 from a prior version of Liferay, the web content that contained the images that were uploaded through...

Your browser doesn‘t support pasting with the toolbar button or context menu option

legacy How To

Issue When trying to paste content from the clipboard into the CKEditor through the "Paste as plain text" button on Google Chrome or Mozilla Firefox, you'll receive the message: Environment Liferay DXP 7.2+ CKEditor v.4.7.0+ Google Chrome or Mozilla Firefox Resolution Use the keyboard...

Loss of CKEditor functionalities on Fix Pack 9 (DXP 7.2), Fix Pack 20 (DXP 7.1) and Fix Pack 97 (DXP 7.0)

legacy Troubleshooting

Issue After upgrading to Fix Pack 9 (DXP 7.2), Fix Pack 20 (DXP 7.1) and Fix Pack 97 (DXP 7.0) several CKEditor functionalities will no longer be operating: LPS-125443 - The "Browse Server" button is missing. LPS-125798, LPS-125296 - Certain toolbar buttons (e.g.: Smiley, SpecialChar,...

Portlet drop-down menus don't collapse with a custom theme

legacy Troubleshooting

Issue When deploying a custom theme generated using the Theme Generator, the drop-down navigation menu of a portlet (in mobile view) does not close/collapse after the menu is expanded. This behavior does not occur when the page is using Classic Theme. Environment Liferay DXP 7.3...

Empty style selector in Page Fragments

legacy Troubleshooting

Issue Steps to reproduce the issue: Create a page fragment with any text and publish it Drag it on a content page Publish the page Open the developer tool and inspect the fragment source code, you will get an empty css selector Copy the whole source code and validate on...

Tooltip Messages appear twice when hovering over icon

legacy Troubleshooting

Issue User sees tooltip messages appearing twice when hovering over various icons (i.e. help icon) throughout the portal. Environment DXP 7.2 GA1 to Fix Pack 9 Resolution This behavior is caused by a regression bug and should be fully resolved in an upcoming Fix Pack (possibly Fix Pack...

Is it possible to leave alt text empty for a required image of a Web Content Structure?

legacy

Issue As a content creator, I would like to leave the alt text empty of an image which is set as required by the corresponding Web Content Structure. This would allow screen readers to skip reading the image descriptions for a picture which is decorative only. Environment DXP 7.2...

Internet Explorer 11 appends the "zx=" parameter to the URL

legacy How To

Issue DXP administrators and users may notice a zx= parameter appended to the URL while navigating through the pages of the portal. For example: http://localhost:8080/web/guest/page2?zx=5ml8zs91pgxm Environment Liferay DXP 7.0+ Resolution The current behavior is expected on IE11: the zx...

Can I add custom permissions through resource-actions/default.xml in a Liferay JS widget generated by Liferay JS Generator?

legacy How To

Issue After generating a JS widget through the Liferay JS Generator, there won't be an apparent way to leverage custom permissions, like it's possible through the resource-actions/default.xml file in a "traditional" portlet. Environment Liferay DXP 7.1+ Resolution The custom permissions...

Key Points while creating a 'Theme'

legacy

Issue Key Points that can be noted when creating a new theme in order to avoid issues. Environment Liferay 7.2 Resolution In preferencesMap, values must be Strings, String[], or a Collection<String>. group_id is of Long type. GetterUtil.getString is not converting numbers to Strings,...

Receiving no 'View Usage' count with embedded web content after deploying a custom theme

legacy Troubleshooting

Issue The usage count in 'view usages' does not change when the web content is embedded through the theme Steps to reproduce Create 'Site' Create 'Content Pages' Create 'Web Content' Copy the friendly URL of the above web content Deploy the custom theme. Go to the 'Site Builder' > page...

Hide Content Page Fragments from Search Results

legacy How To

Issue I want to exclude fragments on a Content Page from Search Results. Example Use Case: Having a footer fragment in each Content Page that contains the company's contact information. I do not want to include the content of each footer fragment in the search results. Environment DXP...

Can I access the configuration variable in a JS widget created with liferay-js:adapt?

legacy

Issue Following Adapting Existing Apps to Run on Liferay DXP, after re-adapting a pure JS project (React, Angular, Vue) to become a Liferay JS widget with the liferay-js:adapt command, there will be no configuration.json in the /features folder and no way to access the configuration...