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CSS minifier skips translating relative urls for already minified files

Issue Combo servlet bundles/aggregates multiple CSS files into single downloads. Some of those CSS files might already have been minified, so those are not minified again. Apart from bundling multiple files, the Combo servlet also translates relative URLs used in CSS files so that they...

Changing comments' order of Web Content Display

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Issue I would like to configure the comments section in a Web Content Display to show comments in descending order by modification date (from newest to oldest). By default, they are displayed in ascending order (from oldest to newest). Environment Liferay DXP 7.2 Resolution The order of...

Some form pages fail to show the content with error Unable to deserialize object

legacy Troubleshooting

Issue When trying to view a form page with an associated custom portlet, the page failed to render the form. The portal log shows the following error: 2021-01-26 00:04:23.021 ERROR [ajp-nio-127.0.0.1-8009-exec-227][JSONWebServiceServiceAction:126] Unable to deserialize object 2021-01-26...

#undefined is added to the URL when there is an Asset Publisher in a page

legacy Troubleshooting

Issue After upgrading from DXP 7.0 Fix Pack 96 to Fix Pack 97, the #undefined text is appended to the URL on the portal pages. Environment Liferay DXP 7.0 Fix Pack 97 Liferay DXP 7.1 Fix Pack 21 Resolution Please install Liferay DXP 7.0 Fix Pack 99+ or Liferay DXP 7.1 Fix Pack 23+ Or...

AlloyEditor Code View no longer respects line breaks

legacy Troubleshooting

Issue After upgrading from DXP 7.0 Fix Pack 96 to Fix Pack 97, the AlloyEditor "Code View" option no longer formats the markup. Environment Liferay DXP 7.0 Fix Pack 97 Resolution Please request a Hotfix with the LPS-127857 Additional Information Update liferay-ckeditor to...

Toggle Controls button missing in Liferay DXP

legacy

Issue In Liferay DXP, I no longer see the Toggle Controls button that was available in Liferay Portal. The Toggle Controls button in Portal 6.2. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution This is an intentional change implemented in LPS-63002. The Toggle...

Why Does the Site Selector Menu in the Control Panel Direct Traffic to an Empty Page?

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Issue In DXP 7.1 and below, the links in the site selector menu in the control panel took me directly to the site home page. In DXP 7.2 and above, clicking on the site name in Control Panel > Sites > Sites directs me to an empty page which says "no sites were found." Environment DXP 7.2...

Error executing FreeMarker template with #null when rendering web content

legacy Troubleshooting

Issue When trying to render a web content we get the following error in Liferay DXP log: 2021-02-12 11:41:48.911 ERROR [http-nio-8080-exec-9][runtime:59] Error executing FreeMarker template FreeMarker template error: The following has evaluated to null or missing: ==>...

Is it Possible to View HTML Source Code in Text Fragments?

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Issue As a user, I would like to have access to the HTML source code for text fragments. Environment DXP 7.3 Resolution Alloy Editor does not currently have a source code view feature. Additional Information It may be possible to create a custom button on the inline toolbar using the...

Increase/decrease uploaded image resolution to make to 300 DPI as standard

legacy

Issue A requirement of increasing/decreasing uploaded image DPI (resolution) to make to 300 DPI as standard. Required API which we can be called programmatically from the code to increase/decrease DPI for uploaded image. Environment Liferay 7.2 Resolution Liferay doesn't have such API...

How can I modify the Admin Theme?

legacy How To

Issue Sometimes we need to modify some aspects of the admin-theme, for example, to change the look and feel of web content editions. Environment Liferay DXP 7.0, 7.1 Resolution The admin-theme can not be modified directly, we need to create a new theme based on the admin-theme and then...

How Do I Resolve "Page Not Found" Errors Thrown by Custom 404.jsp Pages in 7.3?

legacy Troubleshooting

Issue When I navigate away from my custom 404.jsp page in 7.3, I see a "Page Not Found" error instead of the intended page. Environment Liferay DXP 7.3 Resolution A solution is described in LPS-127143, and will be released in a future fix pack. Additional Information Read this article...

Unable to use the Action button under Sites

legacy Troubleshooting

Issue Steps to Reproduce: 1) Manually deploy Liferay on Wildfly 8.2. 2) Start up the portal and navigate to Control Panel > Sites > Add blank site. 3) Click on any Action button with to the Sites. Actual Result: The action button doesn't work. Expected Result: The Action button should be...

Using data providers to populate states based on their country

legacy Troubleshooting

Issue Create data providers for the country list and state list by using the below Liferay provided 'Rest Web Services'. localhost:8080/api/jsonws/country/get-countries and localhost:8080/api/jsonws/region/get-regions?country-Id={countryId} State list is not coming on selecting of the...

Custom Category in Breadcrumb

legacy

Issue Trying to add an entry in Liferay Breadcrumb in the custom portlet. Environment Liferay DXP 7.0 Resolution The requirement is not available out of the box in Liferay. If you want to achieve this functionality, you can achieve it through customization. Additional Information...

Unable to preview images when selecting images in Web Content image field

legacy Troubleshooting

Issue Unable to preview images when selecting images in Web Content image field. Environment Liferay DXP 7.1 Resolution There is a possibility the issue is caused by the missing configuration on the Adaptive Media page. The Preview 1000x0 and Thumbnail 300x300 are enabled by default on...

Uploading Images through Web Content disappear after upgrade

legacy Troubleshooting

Issue When uploading images using the image field in a web content structure, the images do not appear in the documents and media portlet. After running the upgrade to Liferay DXP 7.3 from a prior version of Liferay, the web content that contained the images that were uploaded through...

Your browser doesn‘t support pasting with the toolbar button or context menu option

legacy How To

Issue When trying to paste content from the clipboard into the CKEditor through the "Paste as plain text" button on Google Chrome or Mozilla Firefox, you'll receive the message: Environment Liferay DXP 7.2+ CKEditor v.4.7.0+ Google Chrome or Mozilla Firefox Resolution Use the keyboard...

Loss of CKEditor functionalities on Fix Pack 9 (DXP 7.2), Fix Pack 20 (DXP 7.1) and Fix Pack 97 (DXP 7.0)

legacy Troubleshooting

Issue After upgrading to Fix Pack 9 (DXP 7.2), Fix Pack 20 (DXP 7.1) and Fix Pack 97 (DXP 7.0) several CKEditor functionalities will no longer be operating: LPS-125443 - The "Browse Server" button is missing. LPS-125798, LPS-125296 - Certain toolbar buttons (e.g.: Smiley, SpecialChar,...

Portlet drop-down menus don't collapse with a custom theme

legacy Troubleshooting

Issue When deploying a custom theme generated using the Theme Generator, the drop-down navigation menu of a portlet (in mobile view) does not close/collapse after the menu is expanded. This behavior does not occur when the page is using Classic Theme. Environment Liferay DXP 7.3...

Empty style selector in Page Fragments

legacy Troubleshooting

Issue Steps to reproduce the issue: Create a page fragment with any text and publish it Drag it on a content page Publish the page Open the developer tool and inspect the fragment source code, you will get an empty css selector Copy the whole source code and validate on...

Tooltip Messages appear twice when hovering over icon

legacy Troubleshooting

Issue User sees tooltip messages appearing twice when hovering over various icons (i.e. help icon) throughout the portal. Environment DXP 7.2 GA1 to Fix Pack 9 Resolution This behavior is caused by a regression bug and should be fully resolved in an upcoming Fix Pack (possibly Fix Pack...

Is it possible to leave alt text empty for a required image of a Web Content Structure?

legacy

Issue As a content creator, I would like to leave the alt text empty of an image which is set as required by the corresponding Web Content Structure. This would allow screen readers to skip reading the image descriptions for a picture which is decorative only. Environment DXP 7.2...

Internet Explorer 11 appends the "zx=" parameter to the URL

legacy How To

Issue DXP administrators and users may notice a zx= parameter appended to the URL while navigating through the pages of the portal. For example: http://localhost:8080/web/guest/page2?zx=5ml8zs91pgxm Environment Liferay DXP 7.0+ Resolution The current behavior is expected on IE11: the zx...

Can I add custom permissions through resource-actions/default.xml in a Liferay JS widget generated by Liferay JS Generator?

legacy How To

Issue After generating a JS widget through the Liferay JS Generator, there won't be an apparent way to leverage custom permissions, like it's possible through the resource-actions/default.xml file in a "traditional" portlet. Environment Liferay DXP 7.1+ Resolution The custom permissions...

Key Points while creating a 'Theme'

legacy

Issue Key Points that can be noted when creating a new theme in order to avoid issues. Environment Liferay 7.2 Resolution In preferencesMap, values must be Strings, String[], or a Collection<String>. group_id is of Long type. GetterUtil.getString is not converting numbers to Strings,...

Receiving no 'View Usage' count with embedded web content after deploying a custom theme

legacy Troubleshooting

Issue The usage count in 'view usages' does not change when the web content is embedded through the theme Steps to reproduce Create 'Site' Create 'Content Pages' Create 'Web Content' Copy the friendly URL of the above web content Deploy the custom theme. Go to the 'Site Builder' > page...

Hide Content Page Fragments from Search Results

legacy How To

Issue I want to exclude fragments on a Content Page from Search Results. Example Use Case: Having a footer fragment in each Content Page that contains the company's contact information. I do not want to include the content of each footer fragment in the search results. Environment DXP...

Can I access the configuration variable in a JS widget created with liferay-js:adapt?

legacy

Issue Following Adapting Existing Apps to Run on Liferay DXP, after re-adapting a pure JS project (React, Angular, Vue) to become a Liferay JS widget with the liferay-js:adapt command, there will be no configuration.json in the /features folder and no way to access the configuration...

Unable to display web content preview in Site Administration

legacy Troubleshooting

Issue When trying to display a web content preview through the web content admin portlet: Administrators may notice various issues: The preview does not load at all The preview loads, then disappears The preview appears with visual errors and distortions There are errors in the browser's...

No content shown in Content Pages responsive mode

legacy Troubleshooting

Issue When trying to preview a Content Page in responsive mode on DXP 7.3 (Tablet, Landscape Phone, Portrait Phone), no content will be shown: Environment Liferay DXP 7.3 Resolution Warning! Being this issue related to the custom theme used, the root causes can be several. Only a...

Nested Web Content Workflow status are not getting updated

legacy

Issue When editing and publishing the web content which is having another web content embedded into it, its status becomes pending but the expected is that the structured/embedded web content's status should also be pending. Steps used to reproduce: Applied the single approver workflow...

Logs are flooded with errors of java.lang.IndexOutOfBoundsException

legacy Troubleshooting

Issue The following error shows constantly on the logs: ERROR [catalina-exec-54][LiferayMethodExceptionEventHandler:34] java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 Environment Portal 6.2 DXP 7.0 Resolution There are two...

Same result counts from 'Portletpreferences Table'

legacy Troubleshooting

Issue Reverting the theme is not deleting the portlet settings. Steps to reproduce the issue after deployed custom 'Theme' consists of embedded 'Web Content'. Navigate to the home page Verify web content. Execute the 'SELECT * FROM PortletPreferences;' Received the 83 results (At my...

How can I manage custom portlet options on Content Pages?

legacy How To

Issue When deploying a custom portlet on a Widget page, several options will appear in the ellipsis menu: After placing the same portlet on a Content Page, those options will no longer appear. Environment Liferay DXP 7.1 Liferay DPX 7.2 Resolution Content Pages are especially conceived...

Favicon not showing on legacy Microsoft Edge

legacy Troubleshooting

Issue Liferay DXP is running locally on http://localhost:8080 Liferay DXP favicon doesn't show up on Microsoft Edge legacy (EdgeHTML) v.18 or lower. Instead, a dummy favicon placeholder will be shown: On the same browser, the favicon will appear when reaching Liferay DXP through the...

Message displayed when "Paste" operation is used in editing web content (CKEditor)

legacy Troubleshooting

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue The following message is...

Ability to set default "Viewable by" permission for assets

legacy

Issue On a Site with only Public Pages, if I create an asset (such as Web Content or Documents and Media) the "Viewable by" permission is set to "Anyone (Guest)" by default. After creating a Private Page on the Site, the "Viewable by" permission is set to "Site Members" by default....

Wiki FrontPage cannot be deleted or renamed

legacy How To

The page you are viewing has been machine translated for your convenience. As such, errors in translation are possible. Please refer to the original article for the most up-to-date version of this content HERE. Issue The Wiki creates a default page called "FrontPage" by default. If you...

When pasting a content into the Liferay editor, all the formatting is lost

legacy Troubleshooting

Issue After installing a Fix Pack, when an HTML content is pasted to the Liferay Web Content editor, all the format is lost, it no longer respects the styles. Environment Liferay DXP 7.0 Fix Pack 62+ Liferay DXP 7.1 Fix Pack 3+ Resolution Please install Liferay DXP 7.0 Fix Pack 84+ or...

Several unnecessary modules appear in the browser's console upon opening the Liferay site

legacy

Issue When opening the page of a Liferay DXP portal (public or private, logged in or not), several modules will appear in the browser's Developer Tools' "Source" tab @ http://localhost:8080/o/js_bundle_config: Among these, some of them will not be apparently necessary for the...

Liferay Accessibility Conformance Report Whitepaper (508 and WCAG Compliance)

legacy

Liferay DXP Accessibility Conformance report based on VPAT version 2.4. Conformance to the listed accessibility standards has been evaluated by Liferay using a combination of automated static analysis tools and manual testing with assistive technologies (screen readers, screen...

7.3 Applications Menu shortcut "CTRL+ Shift + M" conflicts with Firefox and Chrome native shortcuts

legacy

Issue The new Applications Menu on 7.3 DXP can be toogled with the keyboard shortcut CTRL+Shift+M, however, when not logged into Liferay, the same shortcut natively toggles the Responsive Design Mode in Mozilla Firefox and the User Profile Selection popup on Google Chrome/Microsoft Edge...

Site Facet is not working properly

legacy Troubleshooting

Issue Steps to reproduce Create the sites - site 1, site 2, site 3. Create the page named "search" Drag the "search result" and "site facet" portlet to enable search on this page. Search for any site. Expected Behavior: A list of matched keyword/list of all sites should be available to...

Resolving a "compressed-looking" control panel menu in a custom 7.3 theme

legacy Troubleshooting

Issue While attempting to upgrade our custom theme from 7.2 to 7.3, we have run into an issue where there is a "compressed" look for the new top-right control panel menu when comparing the custom theme with the classic theme (with less vertical white space than the Classic theme). What...

How can I share the same navigation menu(s) with child sites?

legacy

Issue We have multiple sites, each of them has its own navigation for navigating between the other sites. If we want to make any changes, we need to update them manually. Is it possible to share the navigation items by creating a site with a navigation menu and add child sites that will...

Getting "Unresolved requirement osgi.extender=liferay.frontend.js.portlet" when deploying a JavaScript Widget on Liferay DXP 7.1

legacy Troubleshooting

Issue Developers create a JavaScript widget as per Creating and Bundling JavaScript Widgets with JavaScript Tooling The below error will be printed upon deployment: INFO [com.liferay.portal.kernel.deploy.auto.AutoDeployScanner][AutoDeployDir:259] Processing my-project-1.0.0.jar ERROR...

Performance issues with working in the Miller columns with a large page tree

legacy

Issue In environments with a large page structure having many sub-pages, portal administrators may notice slowness and lagging while browsing the tree. Environment Liferay DXP 7.1+ Resolution This is currently a product limitation, the improvement request has been filed at LPS-123281. A...

In Account Settings, Chrome autofills the "Job Title" field with the username

legacy

Issue When users update their password in the "Account Settings" section, Chrome will autofill the "Job Details" field: Environment Liferay DXP 7.0 Resolution Liferay is unable to reliably fix this issue as it comes from Chrome. The root cause is that under the Password section, New and...

How to prevent content pages from scrolling unexpectedly when interacting with a portlet below the fold

legacy Troubleshooting

Issue When interacting with a Liferay DXP portlet below the fold of a Content Page, the page unexpectedly scrolls to the top. The result of the interaction is properly displayed, but the user must scroll down to view the result: This behavior remains with the SPA OSGi module active and...

IE11 "unable to get property of 'selectors' of undefined or null reference" Errors

legacy Troubleshooting

Issue After patching to dxp-8, the Internet Explorer 11 (IE11) console is throwing "unable to get property of 'selectors' of undefined or null reference" errors Environment DXP 7.2 Resolution This error is resolved by LPS-123899 Additional Information This error does not appear to be...

The "Private Pages" menu can not be removed even after removing all private pages

legacy Troubleshooting

Issue After removing all of the private pages, the "Private Pages" menu remains. Environment Liferay DXP 7.1 dxp-18 or before Resolution One possible reason is that the "content page" was created before under Private Pages. The issue is fixed in dxp-19 or later FP versions. Additional...

[CKEditor] Adding alt-text to images

legacy How To

Issue In order to comply with WCAG accessibility guidelines, we would like to add alt-text to the images that are uploaded in the Documents & Media gallery. How can we do that? Environment DXP 7.0+ Resolution If you try to create a new structure with the Image element, the element's...

How to search using JournalArticleLocalServiceUtil and sort by title?

legacy Troubleshooting

Issue When using the JournalArticleLocalServiceUtil class to search for web contents, we are facing the following issues It is not possible to sort by title, since its localization is being stored in the table JournalArticleLocalization and the comparator is not considering it When...

Duplicated back button on search results

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Issue During search, duplicated back buttons appear on the result item's page. Steps to reproduce: 1) Set up a vanilla Liferay DXP 7.2 2) Create a Web Content to be searched on (for example name it as 'test') 3) Search for its name at the Search Bar 'test' 4) Open the listed item (in...

Can I Customize Blog RSS Feeds?

legacy

Issue I would like to be able to modify the Blog RSS feel to include custom fields from my Blogs portlet. Are there any out of the box methods for this? Environment DXP 7.2 Resolution It is not currently possible to include custom fields in Blog RSS feeds using out of the box methods...

Copy-pasting an image into a Web Content HTML field is stored as base64 characters

legacy How To

Issue When an image is copy-pasted into the Web Content editor, it is stored as a base64 collection of characters. What is the limit of this image? Are there any alternatives to this behavior? Environment DXP 7.0 Resolution This behavior is expected because you are using the built-in web...

Special characters are used in friendly URLs

legacy How To

Issue Special characters, e.g. åäö are shown in friendly URLs, instead of showing the ASCII version. Example: page is titled new page åäö becomes /new-page-åäö instead of /new-page-aao Environment DXP 7.0+ Resolution This is the currently intended behavior, made by LPS-65233, to support...

Web Content articles' Title and Summary fields cannot be empty

legacy

Issue Add a translation to a Web Content by deleting the default translation to the Title and Summary fields. After the publishing is successful and the web content is opened again, the default translation is shown again in the fields. Is this the expected behaviour? Environment DXP 7.0+...

Unable to embed videos in Knowledge Base articles with the

Issue After publishing a new Knowledge Base article including a video embedded with the <video> HTML5 tag: <video controls="" height="240" width="320"><source src="/documents/20142/0/file_example_MP4_480_1_5MG.mp4/b32bbabe-2df3-5229-7ca8-39e5dfd98fa5" type="video/mp4" /></video> the...