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Is it possible to configure a custom page for the 403 error using Utility Pages?

Issue I am trying to add a new Utility Page for a 403 (Forbidden) error, but the only options available are for 404 (Not Found) and 500 (Internal Server Error). I would like to know if it is possible to create a custom error page for the 403 error using the Utility Pages feature....

Customizing pagination delta values at instance/site level

legacy How To

Issue The pagination options for search results (e.g., the number of items displayed per page) are controlled globally by the search.container.page.delta.values property in the portal-ext.properties file. Since this configuration affects the whole environment, Is there any alternative or...

A page's Menu Display widget, Search bar widget, and Footer cannot be removed from a page's layout

legacy Troubleshooting

Issue This article documents a case where a page's Menu Display widget, Search bar widget, and Footer cannot be removed from a page's layout Environment Liferay DXP Quarterly Releases Resolution Pages inherit styles from themes and templates. Please examine the themes and master template...

Performance Issues in Publications after Upgrading to 2024.Q1

legacy Troubleshooting

Issue Users may experience a performance drop when working with Publications. This is especially noticeable when navigating through Web Content within an active publication. Environment Liferay DXP 2024.Q1 Resolution The recommended solution is to request a hotfix from Liferay...

Custom DDM field React error #321

legacy Troubleshooting

Issue While using our custom ddm field module we are facing react error #321 Environment Liferay DXP Quarterly Releases Resolution The issue could indicate that multiple instances of React are being loaded. Since Liferay includes React by default, this issue may occur if your DDM field...

Issue with Display Page Template URL for Web Content Articles

legacy

Issue I have an issue with the Display Page Template URL. I have configured a Display Page Template named "Test News" to display the full article data for web content articles of type News. I assigned the friendly URL /test-news to the template. Our setup: The display page template is...

Unexpected Page Redirection to an Invalid Friendly URL

legacy Troubleshooting

Issue When accessing a page with a valid friendly URL (e.g. /web/portal/manage-users), an unexpected redirection occurs to another URL (e.g. /web/portal/manage-users-a). The unintended page and its redirect configuration cannot be found in the Site Pages UI, the Friendly URL History, or...

Link to Page Layout Selector shows public pages in the selector in private page configuration after saving

legacy Troubleshooting

Issue I have an issue with the Private Page of type Link to Page of this site. They create a blank site, and they add to it 2 Private Pages. One private widget page and another link to a page of this site. On the second page, when they select the private page to link it, the page...

Why did Cache-Control change from 'public to 'private'?

legacy

Issue Prior to 7.4 U84, Cache-Control was set to 'public', and after upgrading to 7.4 U84 or above (including any Quarterly Release version), Cache-Control is now set to 'private'. Due to this, CDNs may have issue caching JavaScript and CSS. Environment DXP 7.4 Quarterly Release...

Unable to add Information Templates after changing Default Language

legacy Troubleshooting

Issue When only one language is available in Instance Settings > Localization and it is not "English (United States)", the Information Templates section under Design > Templates do not load. Environment Quarterly Release, 2024.Q4 Resolution Request for a hotfix containing LPD-56468. An...

Liferay GET Requests are blocked during new Web Content Creation

legacy Troubleshooting

Issue The Web Application Firewall blocks the Liferay GET requests, when the New Web Content Page is opened. The blocked endpoint is /o/dynamic-data-mapping-form-field-types. The GET request is blocked by having a Content-Type header. Environment 2024.q1.17 Resolution Request a hotfix...

Liferay AI capabilities

legacy

Issue We would like to gain more information about Liferay's AI capabilities. Environment Liferay DXP Quarterly releases Resolution Liferay DXP integrates with external AI systems to enhance and accelerate your content creation and management processes. See more:...

How to handle Google Fonts locally

legacy How To

Issue For private environments with no access to the internet, we need to handle fonts locally. Environment Liferay DXP Quarterly releases Resolution The recommended way to handle custom fonts (especially in private, offline environments) is by using a CSS Client Extension. This method...

Field Group Fields Missing in "Untranslated" View for Non-Default Locale

legacy Troubleshooting

Issue When we check untranslated field group fields in our web content for the non-default locale, they are not visible. Environment Liferay DXP Quarterly Releases Resolution Contact Support and request a hotfix with LPD-57844, knowledgeArticleType: troubleshooting, legacy: true, name:...

"reserved-article-url-title" does not return the localized URL Title in Freemarker templates

legacy

Issue When using the .vars['reserved-article-url-title'].data variable in a Freemarker template, it only provides the URL title for the default language. Environment Liferay DXP 2024.Q1+ Resolution This is the expected behavior for the reserved-article-url-title variable. To retrieve the...

Subtype missing after importing information template

legacy

Issue When an information template is exported from one environment and imported into another, the link to the web content structure's subtype is lost. The template remains linked to the main structure (e.g., Web Content), but not the specific subtype (e.g., News), requiring manual...

Google Cloud Translation Fails with "Too many segments" Error

legacy Troubleshooting

Issue When attempting to use the automatic translation feature for an entire page o contents with multiple fields, the process fails. The logs show the following error: com.google.cloud.translate.TranslateException: Too many text segments ... Number of text queries: <NUM> Maximum: 128...

Not able to see icons in a Spritemap Client Extension

legacy Troubleshooting

Issue After upgrading to 2025.Q1.8, the icons from the Spritemap CX (Client Extension) are missing and requests for the Spritemap have been blocked Environment Liferay DXP Quarterly Release 2025.Q1.8 Resolution In the Theme Spritemap CX, you can configure enableSVG4Everybody: true in...

I cannot scroll in content page edit mode on Tablet view

legacy Troubleshooting

Issue I have an issue with scrolling in the content page edit mode on Tablet view. I added a big image to the page. When trying to scroll on Tablet view, it does not work. Reproduction Steps: Start 2024.q3.0 Edit the Home page of the default site by adding an image fragment and adding a...

Entry Sequence Not Reflected in Collection Fragment Using Custom Fragment

legacy Troubleshooting

Issue When using a Collection Fragment with a Custom Fragment to display entries from a Liferay Object, the sequence of the entries is not reflected correctly on the page. The order of the entries appears to be random, especially after making changes (e.g., to HTML, CSS, or JavaScript)...

Unable to see the site level vocabulary in collection filter

legacy Troubleshooting

Issue Unable to see the site-level vocabulary in the collection filter Steps to reproduce: 1. Start the server 2. Create the vocabulary by navigating to the 'Site Panel' > Categorisation > Categories. 3. Create vocabulary as 'FAQ' and create two categories in the vocabulary. 4. Then...

Incorrect Pagination Behavior in the SearchResultsPortlet

legacy Troubleshooting

Issue I have an issue with the search results portlet pagination. When searching for an item by selecting a page after page 20, the first page results are shown instead of the selected page. Steps to reproduce: Set up 2024.q2.13, set this property into the portal-ext.properties:...

"Information Templates" page is blank

legacy Troubleshooting

Issue We've observed an undesirable behavior when trying to access "Information Templates". When navigating to Design > Templates > Information Templates, the page is blank. There is no option to create a new "Information Template". Environment 2025.Q1 Quarterly Release Resolution This...

Changing locale using the Language selector in a private page redirects to a 404 error page

legacy Troubleshooting

Issue I have an issue with the use of the language selector in a private page. When I try to change the locale using the language selector, I get redirected to a 404 error page. Reproduction Steps: Start 2024.q1.17. Enable Private Pages feature from: Control Panel --> Configuration -->...

Dynamic Data Lists Changes Not Managed Within Publications in 7.3

legacy

Issue Dynamic Data Lists (DDLs) changes are not managed within Publications mode. Any changes or new DDL records are directly published to production. Environment DXP 7.3 Resolution DDL changes are not supported through Publications in Liferay DXP 7.3. This feature was introduced in...

Web Content Structures Not Visible in Second Instance After Upgrade

legacy Troubleshooting

Issue After upgrading to a Quarterly Release, web content structures are not visible in the second instance when creating web content. Environment Liferay Quarterly Release upgraded from a previous version Resolution Reindex the second instance, starting with the Dynamic Data Mapping...

How to Enable Audio for CAPTCHA

legacy How To

Issue How can users enable audio for CAPTCHA verification? Environment Liferay DXP 7.4 and above Resolution Liferay does not provide out-of-the-box (OOTB) support for audio CAPTCHA functionality. However, users can consider the following option: Integrate Google reCAPTCHA : Google...

Page Audit is not displaying errors properly

legacy Troubleshooting

Issue I have an issue with Page Audit. The feature has stopped working. When initiating an audit on a page, the progress bar reaches 99% and then stops, resulting in a null pointer exception error being thrown in the log. Reproduction Steps: Start 2024.q2.12 Go to Control Panel >...

Unable to edit or create Collections

legacy Troubleshooting

Issue We've discovered a behavior that occurs when trying to edit existing collections or creating new collections. The page fails to load. The main error that popualates references a missing classname: com.lifery.portal.kernel.exception.NoSuchClassNameException: No ClassName exists with...

Display date disappears if you update a web content

legacy Troubleshooting

Issue I have an issue with the web content article display date. When I update the web content by changing the title, the published date disappears. Reproduction Steps: 1. Start 2025.q1.8-lts 2. Go to Content & Data --> Web Content, and create basic web content 3. Read all articles using...

GMT Unexpectedly Appears in Time Zone Dropdown

legacy Troubleshooting

Issue I'm trying to customize the default list of time zones in Liferay DXP by setting the time.zones property in the portal-ext.properties file. I didn't include GMTin the configuration, but it is still showing up in the time zone dropdown. Environment Liferay Quarterly Releases...

Web Content is being approved after the expiry date

legacy

Issue When users enable workflow for web content, the expiration date feature is not working as expected. Steps to reproduce: 1. Start the server 2. Apply 'Single Approver Workflow' for web content. 3. Navigate to Content & Data > Web Content > Create basic web content. 4. Now, scroll...

The drop-down is not working when clicking anywhere apart from the arrow

legacy Troubleshooting

Issue The category filter fragment only expands or collapses the category list when clicking the dropdown arrow. Clicking the category name itself does not trigger this action. Steps to reproduce: 1. Navigate to any page and open it in edit mode 2. Drag and drop the 'Category filter' on...

Hidden Heading () and Incorrect role="main" Usage in Liferay DXP Theme

legacy Troubleshooting

Issue An unnecessary hidden heading, <h1 class="sr-only">Navigation</h1>, is present in the page source code. Although hidden visually, it is still picked up by screen readers, which can confuse users relying on assistive technologies. The entire page content is wrapped in a <div> with...

Why is the Back Button not working?

legacy Troubleshooting

Issue Users have reported that the back button does not function as expected in certain areas of Liferay. Environment Liferay 7.4 Resolution Kindly navigate to Control Panel → Instance Settings → Content and Data → Pages → Redirect URLs. Check Allowed Domains and make sure that the...

Duplicate Web Content Articles are Published if 'Publish' button is clicked several times in succession

legacy Troubleshooting

Issue When publishing Web Content Articles, I noticed several duplicate Web Content Articles are created when the "Publish" button is clicked multiple times in a row Each Web Content Article would have identical information, with unique web content article ID's Behavior is more...

OHS IP Appended to Image URLs on One Application Server Node

legacy Troubleshooting

Issue Inconsistent behavior is observed between two application server nodes with identical configurations. One node appends the OHS (Oracle HTTP Server) IP address to image URLs, causing 404 errors, while the other node generates URLs correctly. This only occurs on certain pages, like...

Is it possible to integrate a Liferay site content with external platforms like SharePoint?

legacy

Issue Is it possible to integrate a Liferay site content with external platforms like SharePoint, beyond .LAR file exports? Environment Liferay 7.4+ Resolution Liferay sites are exported and shared as .LAR files. These files contain the site's content, pages, configurations, and other...

Web Content Not Visible in Related Asset Window

legacy Troubleshooting

Issue The user is unable to tag web content to another web content as a related asset with a DB2 database. Steps to reproduce: 1. Navigate to the web content section. 2. Select a basic web content item and create 2-3 additional web content items (e.g., Demo1, Demo2, and Demo3). 3. Now,...

Define Configurable Variable to manage values across Liferay sites in Liferay pages

legacy How To

Issue How variables to be used across the site, primarily for Fragments, to assign dynamic values that can be changed and propagated from a single place. Environment Liferay DXP 7.4 U4+ Liferay DXP Quarterly Release Resolution NOTE: The following resolution requires customization and...

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