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Deleting background tasks (such as LAR exports)

Issue As an administrator, I would like to clean up the environment - therefore retrieve free space - by deleting previous exports which are no longer needed. Environment Liferay DXP 7.1 Resolution Resolution A) - A...

Custom portlet on DXP 7.2 triggers error 'TypeError: Liferay.Loader.addModule is not a function'

legacy Troubleshooting

Issue As a developer, I would like to use function addModule in my custom portlet on DXP 7.2 the same way I did in case of 7.1 as well. However, after deploy the following errors are shown in browser console:...

Set Web Content to use CKEditor instead of Alloy Editor

legacy How To

Issue By default, the editor for web content is set to use Alloy Editor. Sometimes, the user would like to use CKEditor instead Environment Liferay 7.1 Resolution You can change the default editor for web content by...

Upgrading from Portal 6.2 to DXP 7.1 may fail for the Knowledge Base plugin

legacy Troubleshooting

Issue When trying to upgrade the Knowledge Base plugin as part of upgrading from Liferay Portal 6.2 to Liferay DXP 7.1, an error like this may appear with: upgrade:execute...

Control Menu is shown without styles

legacy Troubleshooting

Issue Control Menu is shown without styles when navigating from a Control Panel page to a page configured with a custom theme and SPA is enabled. Refreshing the page fixes this issue temporarily until the next...

Users unable to see scheduled content

legacy Troubleshooting

Issue Why doesn't my 'Scheduled' content appear for other users? Scenario: 1. 'Approved' and 'Scheduled 'content created by User A (below) 2. User B is logged in and only sees the 'Approved' content (below)...

Unable to create a Web Content with size more than 256KB.

legacy Troubleshooting

Issue If the web content article size is more than 256 KB. It shows "Please enter content with valid content size no longer than 256KB" on UI. Environment Portal 6.2 Liferay DXP 7.0 - 7.4 Resolution For Liferay 6.2-7.3...

AlloyEditor / CKEditor will not allow tags to surround other heading tags

legacy Troubleshooting

Issue AlloyEditor/CKEditor will not allow to use anchor (<a>) tags to surround other HTML elements like headings (<h1>, <h2>, etc...). For example, an HTML markup like this in the source tab: <a class="test"...

How to access a custom navigation menu in theme

legacy How To

Issue DXP 7.0+ provides capability to create navigation menus from the UI (production menus). However, after creating one navigation menu, I am trying to refer the menu items inside theme. I know the default main nav...

Cannot import .LAR due to missing languages

legacy Troubleshooting

Issue User cannot import .LAR files due to missing languages. A warning message is displayed with the list of missing languages: Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP...

Asset Publisher Change Notification

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...

Version Limits for Web Content

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

When upgrading the portal from 6.2 to 7.0, Portlet ID in Advance styling option is not changed according to respective updated version

legacy

Issue Portlet ID used in Custom CSS to customize the look and feel configuration is not taken care when upgrading the portal. i.e. after upgrading to 7.0, the portlet ids are still reflecting as they were...

Guest user is unable to see the different locales after updating to SP17 or above

legacy Troubleshooting

Issue After updating the portal from SP17 or above, locales are not working for guest users Environment Liferay Portal 6.2 Resolution Set this to 0 if the locale is not automatically prepended to a URL....

Favicons is working in Android devices but not in Apple devices

legacy Troubleshooting

Issue Adding the site to the home screen or a bookmark in IOS device, it is not taking a favicon rather it is taking the screenshot of the page from the site being bookmarked. Environment Liferay Portal 6.2...

When is scheduled Web Content added to the index?

legacy

Issue If Web Content articles are scheduled to be published, are they added to the index when they are created, or when they are published in the future? Environment Liferay DXP 7.0, 7.1 Liferay...

Reordering Web Content's Repeatable Fields

legacy How To

Issue How to change the order of the repeatable fields I started adding on a web content? (e.g.: changing a, b, c to a new order c, b, a) Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Repeatable fields...

Delete Duplicate Site Templates resulting from Portal 6.1 to DXP 7.0 upgrade

legacy Troubleshooting

Issue After upgrading from Liferay Portal 6.1 to DXP 7.0, you may observe duplicate Community/Intranet Site Templates. I did not use the Liferay's default Community/Intranet templates Environment Liferay DXP 7.0 Liferay...

Handling SASS Related Errors

legacy Troubleshooting

In Portal 6.2, the Liferay platform uses SASS and Compass to simplify CSS file creations, and to avoid manual mistakes during code duplication for distinct browser types. SASS is a...

Unable to Publish Content if there are Missing Page or File Links

legacy Troubleshooting

Issue In Liferay DXP attempting to publish content (pages, assets, or files) with broken links results in a "missing page reference" issue during publication. Also, even updating or creating basic web content is not...

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