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java.lang.StackOverflowError while deploying Liferay service caused by getSuperLocale

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This error could occur in Liferay PaaS environments,...

UpgradeException while restoring a lower version of Liferay in Liferay PaaS environment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User gets UpgradeException while trying to restore a lower...

Need to shutdown servers in Liferay PaaS environment

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User needs to shutdown the app server and web server for...

Can Client Extensions be deployed in an Liferay PaaS environment?

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Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I want to use Client Extensions with my Liferay PaaS...

The "max_connection" variable present in the database service is related to which parameter?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to configure the database service, the...

Is it possible to create multiple logins with the same email?

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Issue Is it possible that more than one user can have the same email, with different logins? Example: X with ID 0, email: x@xpto.com, password set by x Y with ID 1, email y@xpto.com, password set by y Environment...

How long does the content remain in the CDN cache?

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Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue What is the policy for cleaning and updating content...

Deployment fails with error "manifest for liferay/dxp:7.3-u6 not found: manifest unknown"

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I'm trying to deploy the liferay service but the process...

Deployment is in progress but container is started

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The Overview tab shows, the deployment for one of the...

Production deployment fails

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment of Liferay service has failed, and the...

"Invalid host name" warning message found in logs

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While checking the logs of the Liferay service you can...

"Invalid character found in the request target" logs and causing a bad request state

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Trying to access an URL that contains special...

RuntimeException is Thrown in the Log

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The following error is thrown in the log after my latest deployment:...

LCS is reporting Unable to validate the environment token file

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In a Liferay PaaS environment, the Liferay service is printing the...

Can the CLI tool build and deploy fragments?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Locally, after making changes to fragments, I can promote...

New User cannot log in to Cloud Console - The invitation link is invalid or expired

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Invited a new Admin User to access the Cloud Console When the...

Liferay starts up creating tables and populating them with default data after restoring an upgraded database

legacy Troubleshooting

Issue You might encounter the behavior where you successfully back up your current data and performed a successful upgrade in your local MySQL server. However, when restoring the upgraded data, Liferay does not...

URL redirect not allowed in form submission

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How do I direct my user to a specific URL when submitting a...

Access denied when connecting to Liferay DL through WebDAV

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue An 'Access Denied' or similar related error is...

Is it possible to customize user roles in our Liferay Cloud environment?

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Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to know how to set custom user roles for team...

'Disable Autoscaling' button is disabled

legacy Troubleshooting

Issue The user is unable to click on the 'Disable Autoscaling' button. Environment Liferay DXP 7.4 Resolution This issue usually happens when the user provides the Service Id different than the liferay. To...

The user's access to the database was revoked

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I changed the lcp-secret-database-user secret on DXP...

Parameterization of an incremental backup in Cloud Services

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to know if it is possible to enable an incremental...

Error 400 in Okta when login using SSO with Liferay PaaS Console

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We integrated the Liferay PaaS console with our IDP...

Integrating Liferay PaaS with OpenOffice/LibreOffice

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes, it is necessary to generate previews for...

LCP CLI support for AArch64/ARM64

legacy Troubleshooting

Issue LCP CLI fails to install on environments using AArch64/ARM64 architecture Environment AArch64/ARM64 environments Liferay Cloud command line tool Resolution LCP CLI as of version 3 is not compatible with...

Adding an Intermediate Certificate in Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes, it is necessary to include an intermediate...

Error "cannot remove '/opt/liferay/data/license/*': Permission denied"

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After restoring a backup, the liferay service fails to...

How to enable users to edit or delete their comments in the Page Comments widget

legacy Troubleshooting

Issue Site members/Users are not able to delete or edit their own page comments on the Page Comments widget. Environment Liferay Quarterly Releases, Liferay DXP, or Liferay Portal 6.2 Resolution For DXP 2023.Q4 and...

License fails to deploy for Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes DXP may fail to deploy a new license After...

Error: Failed to find license files in directory

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When deploying to Liferay service, the following error is...

Stylebooks with Accent or Special Characters in Title Fail to Export

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to export a stylebook with a name containing...

Is Liferay vulnerable to CVE-2023-29017: Critical RCE vulnerability in VM2 Sandbox library?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue As a customer should I mitigate the risks imposed by...

Jenkins unable to update commit status to GitLab

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Builds using gitlab-api fail during the last steps of the...

Getting Portal version and Patch level

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article describes how to get the Portal version and Patch...

Configuring Service Probes

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Service Probes should be configured based on your individual business needs. The following overview is meant to explain the basics of how Service Probes work, so that you can better make decisions about...

SSL Certification isn't provided by Let's Encrypt, even though it is set up correctly

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Let's encrypt isn't providing SSL certification to my...

Automate scripts for Search service in Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We need to execute a curl command for the Search...

Preventing auto-deploy of builds to DEV

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When a new pull request merges to the develop branch, it...

Command-Line Tool installation in Linux Debian

legacy Troubleshooting

Issue After installing Command-Line Tool following instructions from https://learn.liferay.com/dxp-cloud/latest/en/reference/command-line-tool.html , the lcp command does nothing: username@mylaptop:~$ curl...

Use Custom certificate and Let's encrypt at same time in different domains

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We need to have some domains with custom certificates and...

Deployment issues using the App Manager in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You upload an application/plugin using the App Manager in DXP...

Deployment timeout when deploying backup service

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Under certain circumstances, a new deployment...

Missing Search Indices After Restart/Redeploy

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Upon restarting or redeploying the search service, you may...

External connections getting failed

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue External connections getting dropped on Liferay PaaS...

How to Update Webserver Credentials

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to change my webserver login credentials....

Access Liferay PaaS Elasticsearch Server Indices

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Which endpoint should I use to access Elasticsearch Server indices?...

Error with liboneagentloader.so starting Liferay service

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After updating the Liferay service image used to deploy the...

Backup in non-production environment

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to configure backup in a non-production...

Search service restarting continuously

legacy Troubleshooting

Issue Search service is restarting continuously having similar errors as below: search[search-0] java.lang.StackOverflowError: null at org.apache.lucene.util.PriorityQueue.<init>(PriorityQueue.java:105)...

How Can I Reset My Liferay PaaS Environment to its Original State?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Every so often, a situation may arise during development or...

java.sql.SQLSyntaxErrorException: In aggregated query without GROUP BY, expression #1 of SELECT list contains nonaggregated column 'lportal.this_.searchText'; this is incompatible with sql_mode=only_full_group_by

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have a dynamic query that uses a group by clause....

Builds are failing with d2 DXP images

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Jenkins build is failing for docker image version...

When a Friendly URL is created the redirection is temporal (302) when it should be permanent (301)

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When a Friendly URL is created the redirection is temporal...

Why is the category/tag selection not working at article creation?

legacy Troubleshooting

Issue While the user is creating a new article, he cannot select the categories or tags of the specific site. Environment Liferay Portal 6.2 Liferay 7.0+ Resolution In order to be able to select the...

Updating the database users in Liferay SaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have created users who can access the database...

No indication of backup process' status

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Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have started a backup/restore process and we...

How to differentiate instances based on environments in Dynatrace

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When Dynatrace is enabled in multiple environments, it...

Automatic backup stops while deploying new builds

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Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Our scheduled backup process didn't finish, it...

How to create a Liferay SaaS-compatible OpenVPN server on RHEL/CentOS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article details the installation and...

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