Canceling a Shipment

If a buyer cancels an order before shipping it, the seller may cancel the shipment in Liferay. Note that canceling a shipment does not close an order. You can manage an order’s status in the Orders application.

1. Open the Global Menu () and navigate to Commerce → Shipments.

2. Click Actions () next to a shipment you want to cancel.

   

3. Click Delete.

4. Click OK in the confirmation modal.

Canceling a shipment changes the status in the Transmitted tab in the Orders menu.

Note

If a new shipment is added to the same order, a new shipment number is generated.

Related Topics

• Shipments
• Processing an Order
• Creating a Shipment
• Orders Menu Reference Guide
• Order Information