Search Results

Official Documentation 1907
Sort By
Resource Type
Deployment Approach
Capability
Feature
Creating Thread and Heap Dumps
Creating Thread and Heap Dumps When you are experiencing issues with your Liferay service's performance, you may need to take thread or heap dumps to help you or Liferay Cloud Support optimize your...
Reading Liferay Cloud Service Logs
Reading Liferay Cloud Service Logs Environment logs are crucial for diagnosing and resolving technical issues in a project. Liferay Cloud provides a variety of environment logs that users can...
Disaster Recovery Overview
Disaster Recovery Overview Liferay Cloud offers two strategies for disaster recovery: Automatic and Cross-Region. Automatic Disaster Recovery Strategy Liferay Cloud performs automatic disaster...
Liferay Cloud Platform Status
Liferay Cloud Platform Status The Liferay Cloud Platform is comprised of multiple systems. Users can view the status of Liferay Cloud Platform systems, incident history, and planned maintenance...
Enabling Glowroot on PaaS
Enabling Glowroot on PaaS Liferay DXP 2023.Q4+/Portal GA100+ Glowroot is included with Liferay in the /opt/liferay/glowroot folder. Glowroot stores profiling and transaction data on the...
Maintenance and Downtime
Maintenance and Downtime Sometimes, big changes in the underlying infrastructure of a project may cause downtime. When planning for these changes, you can enable maintenance mode to redirect...
Self-Healing
Self-Healing The self-healing functionality of Liferay Cloud detects if a service or application has become unresponsive and automatically initiates procedures to recover the unresponsive service....
Orders Menu Reference Guide for Commerce 2.1 and Earlier Versions
Orders Menu Reference Guide for Commerce 2.1 and Earlier Versions Orders can be viewed and managed by an administrator in the Orders menu. To access the Orders menu, navigate to the Control Panel →...
Processing an Order for Commerce 2.0 and Earlier Versions
Processing an Order for Commerce 2.0 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Setting Order Notes Notifications
Setting Order Notes Notifications Liferay DXP 2026.Q1+ Users can communicate through orders using the Questions and Answers feature, which by default, requires users to check the order details for...
Returns
Returns Liferay DXP 2024.Q4+/Portal GA129+ Liferay provides an out-of-the-box returns feature that allows your customers to return completed orders within Liferay itself. Customers can only return...
Order Splitting
Order Splitting Liferay DXP 7.4 U84+/GA84+ Order Splitting divides a customer order into separate orders that suppliers can fulfill independently. The order is split based on the catalog of the...
Orders Menu Reference Guide for Commerce 2.0 and Earlier Versions
Orders Menu Reference Guide for Commerce 2.0 and Earlier Versions Orders can be viewed and managed by an administrator in the Orders menu. To access the Orders menu, navigate to the Control Panel →...
Price on Application
Price on Application Liferay DXP 7.4 U84+/GA84+ If you have expensive or complex products in your catalog, you may not want customers to purchase them without help. If you want support staff to...
Processing an Order
Processing an Order To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are processed. To begin processing all orders,...
Processing an Order for Commerce 2.1 and Earlier Versions
Processing an Order for Commerce 2.1 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Adding Reasons for Returns
Adding Reasons for Returns When creating a return request, customers must choose a reason for the return. Open the Global Menu (Global Menu) and navigate to Control Panel → Instance Settings. ...
Creating a Return
Creating a Return Customers can place return requests for completed orders. The Minium and Minium 4.0 accelerators and the Classic Site Initializer have a returns page where they can track their...
Returns Workflow
Returns Workflow When a customer submits a return request, you must go to the Returns application to manage it. It is advised to use the Returns Manager role for this. Open the Global Menu...
Canceling a Shipment
Canceling a Shipment If a buyer cancels an order before shipping it, the seller may cancel the shipment in Liferay. Note that canceling a shipment does not close an order. You can manage an order's...
Shipments
Shipments You can create Shipments when an order is in the processing stage. A single shipment may contain multiple orders, but the same account must create all the orders contained in the...
Creating a Shipment for Commerce 2.0 and Earlier Versions
Creating a Shipment for Commerce 2.0 and Earlier Versions Creating a shipment is integrated with the Orders menu. You can also manage all shipments in the Shipments menu once an order is in the...
Shipment Life Cycle Overview
Shipment Life Cycle Overview There are four stages for a shipment. Processing Ready to Ship Shipped Delivered Starting with Liferay DXP 7.4 U30/GA30, each shipment has an external reference...
Shipments Management Reference Guide
Shipments Management Reference Guide To manage shipments, open the Global Menu (Applications Menu icon) and navigate to Commerce → Shipments. Overview of the shipments page. FieldDescription...
Subscriptions
Subscriptions Subscriptions are recurring orders managed differently from regular orders. All orders, including subscriptions, are accepted and processed in the Orders Menu. However, after...
Managing Subscriptions
Managing Subscriptions In Liferay, you can manage orders and subscriptions under the Global Applications menu. Open the Global Applications (Applications Menu icon) menu and navigate to Commerce...
Managing Subscriptions for Commerce 2.1 and Earlier Versions
Managing Subscriptions for Commerce 2.1 and Earlier Versions For Commerce 2.1 and below, orders and subscriptions appear in the Control Panel. Open the Control Panel and navigate to Commerce →...
Subscription Administration Reference Guide for Commerce 2.1 and Earlier Versions
Subscription Administration Reference Guide for Commerce 2.1 and Earlier Versions Subscriptions are managed in the Subscriptions menu in the Control Panel. Navigate to the Control Panel → Commerce...
Suppliers
Suppliers Liferay DXP 7.4 U84+/GA84+ Using Liferay's out-of-the-box supplier account type, you can cater to suppliers and their specific needs. Additionally, you can use the out-of-the-box...
Supplier Role
Supplier Role Liferay DXP 7.4 U84+/GA84+ To enable suppliers to manage their own catalogs and channels, you must add at least one user with the Account Supplier role to a supplier account. These...
Supplier Account
Supplier Account Liferay DXP 7.4 U84+/GA84+ The Supplier account type has all the features of Liferay accounts: adding and managing addresses, users, organizations, account groups, and roles....
Terms and Conditions
Terms and Conditions Liferay supports adding Terms and Conditions to an order through Payment and Delivery Terms. These are conditions upon which the buyer and seller both must agree. Payment Terms...
Payment and Delivery Terms
Payment and Delivery Terms Liferay DXP 7.4 U16+/GA16+ Payment Terms As of 2026.Q1, CKEditor 5 is available for Liferay Commerce. It is the default text editor in 2026.Q2+, but in 2026.Q1, you...
Payment Management
Payment Management Liferay DXP 2024.Q1+/Portal GA112+ Using Liferay's new payment management application you can view online payments in detail and create refunds on them. To access this...
Adding Reasons for Refunds
Adding Reasons for Refunds While processing a refund, it is mandatory to select a reason to complete the transaction. Open the Global Menu (Global Menu) and navigate to Control Panel → System...
Payments Reference
Payments Reference The Payments application displays the following information about each payment entry. FieldDescription IDID of the payment or refund TypeSpecifies whether it is a payment or a...
Refunds
Refunds Liferay's new Payments application supports the creation of refunds for online payments. Once processed, the refund goes back to the original payment method. There are two main steps...
Pricing
Pricing Liferay provides a robust pricing system to fine-tune product prices. You can define multiple price entries for a single product SKU and determine which accounts, account groups, and...
Adding Products to a Price List
Adding Products to a Price List Once you've created a price list, create price entries to add product SKUs to it. These entries are used when determining a product's unit price and override an...
Troubleshooting Services
Troubleshooting Services Services are the core of a Liferay Cloud environment. This article covers troubleshooting techniques that can be used to investigate and address issues that may arise with...

Showing 81 to 120 of 1,907 entries.