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Resource Type
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Capability
Feature
Uncaught type errors on browser console while adding product pricelist
legacy Troubleshooting
Issue In a product's edit SKU side panel, it's not possible to add a new price entry Steps to reproduce: 1) Navigate to Commerce> Products 2) Create a new product or click the existing one 3) Now, go to SKU > click...
Product Media Image maximum size
legacy
Issue The user intends to upload media within the product and has set the image file size to 100KB (or as per the requirement) 1. Create any Simple product 2. Navigate to Media inside the product 3. Upload an image...
Currency management missing in the discounts
legacy Troubleshooting
Issue To choose the correct currency for 'Discount', we must first set our currency as the primary currency in Commerce> Store Management> Currencies. Apart than that, it is not set. Is this expected Discount...
Bookmarks Widget Unavailable
legacy How To
Issue The Bookmarks Widget is unavailable in DXP 7.4.  Environment DXP 7.4 Resolution There is a workaround that can be implemented to get the Bookmarks Widget up and working again. Here are the steps to implement...
I cannot add Filters in the Product Publisher configuration
legacy Troubleshooting
Issue The Product Publisher widget does not allow selection of Categories and Tags in Filter rules. Environment Liferay DXP 7.4 Update 51 Resolution This issue is being addressed by COMMERCE-10627. Please update...
The user's access to the database was revoked
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I changed the lcp-secret-database-user secret on DXP...
Prompt a guest user to Office 365 login when attempting to access a protected page resource
legacy Troubleshooting
Issue We have configured Single Sign-On (SSO) with OpenID Connect using Office 365. We set the portal property auth.login.prompt.enabled to true to prompt a guest user to login when attempting to access a protected...
Does mouse activity on a portal screen count as session logout activity or not?
legacy
Issue Need to confirm whether mouse activity on a portal screen will count as session logout activity or not? For example, if there is merely mouse activity (and not particular clicks or screen loads or reloads),...
Liferay Docker Image 7.4 using JDK8
legacy
Issue When trying to install docker image for 7.4 u50, it does not allow to change the version to JDK8, it remains on JDK11. Environment Liferay DXP 7.4. Resolution Please be aware that since 7.4 u18 docker...
Previewing a web content with a Display Page Template does not work if a theme is applied
legacy Troubleshooting
Issue As an Asset Library admin, I want to be able to preview web contents through the connected sites' display page templates, so that I can make changes accordingly without having to switch sites....
Limiting number of file versions in Documents and Media does not work
legacy Troubleshooting
Issue Setting the limit of file versions to file following the article, however there are still more than 5 versions are available in Documents and Media :...
How to add new hires to see Liferay projects?
legacy How To
Issue How to add new employees to see Help Center tickets and have access/privileges equivalent to current users that are part of a project? Environment Liferay DXP/Portal Resolution Only Administrators...
Error while Importing LDAP data: SQLServerException: String or binary data would be truncated
legacy Troubleshooting
Issue LDAP import fails due to an error stating that the user could not be updated due to a DataException,  which is in turn caused by a SQLServerException, stating that String or binary data would be truncated. Please...
How to filter by time in Liferay PaaS logs?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We can only filter by date in the UI, is there a...
Configuring a segment using variable model device or brand does not work
legacy How To
Issue After configuring a new segment using variable model device or model brand is not taking action Environment DXP 7.3+   Resolution This kind of variable has been deprecated starting in 7.3 You can...
Enable Basic Authentication Protocol Support for Talend
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Talend Liferay component requires using basic...
YBS require as a longer term fix for the SEO and Navigation Menu issues in Publications
legacy Troubleshooting
Issue It's not possible to use publications to publish pages when a page has SEO content. Pages will not publish whilst using a publication, just saves a draft. Environment DXP 7.3 Resolution This issue...
Unable to set a Display Page on documents
legacy Troubleshooting
Issue The form to set a display page is visible but after publishing it is not set. Environment DXP 7.2 Resolution Only display page templates should be selected for documents. Web Content should be the...
Catalog page Products Rendering Performance issue
legacy Troubleshooting
Issue When the catalog page is rendering it is observed that it takes about 10-15 seconds to completely render the page for Minium theme and renderer type is Minium. Environment Commerce  Resolution The...
Reindex Required After New Deployment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When performing a new deployment, a complete reindex...