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LayoutFriendlyURLsException Thrown on Upgrade to 7.3
legacy Troubleshooting
Issue Upon upgrading to 7.3, a LayoutFriendlyURLsException was thrown on startup, even though no failures were present in the upgrade logs: WARN [Portal Dependency Manager Component...
Permissions with Web Content
legacy Troubleshooting
Issue Whenever the Guest and Site Member view permissions of the Web Content are removed, user is still able to see the web content added in the Web content Display Portlet. Environment Liferay DXP 7.0 Resolution This...
Using Virtual Instances on Liferay Cloud
legacy Troubleshooting
Issue Despite creating additional Virtual Instances for DXP and adding custom domain(s) to the webserver service, users are still redirected to the default Virtual Instance. Environment Liferay Cloud Resolution...
JavaScript Loader OSGI config settings don't appear to be applied following an upgrade to 7.2+
legacy How To
Issue When upgrading to DXP 7.3, we moved our previously modified OSGi .config files to the new bundle, but the settings from the JavaScript Loader .config file do not appear to be taking effect, as the default...
After upgrading to stack v4, the portal shows the message "This server has not been activated with Liferay Connected Services"
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After upgrading to stack v4, the portal shows the message...
Changes to Tomcat classloading order as of Tomcat 8+
legacy How To
Issue In Tomcat 7 and earlier versions, class loading for EXT JAR files were done in alphabetical order. However, with Tomcat 8 and later, class loading has been changed to be decided by the underlying file system....
Auto Upgrade in DXP 7.3 and Above
legacy How To
Issue Starting from Liferay 7.3, new upgrades for modules won't run automatically on startup by default. Resolution The following options are available to run the upgrades we may include in fix/service packs:...
How do I implement a JNDI database connection on Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Portal Administrators may require a connection to the...
Unable to install .cfg file after updating or upgrading to DXP 7.3 Fix Pack 1
legacy Troubleshooting
Issue When placing a *.cfg file in the LIFERAY_HOME/osgi/configs folder an error is generated in the log: Unable to install .cfg file "{cfg-file-name}", please use .config file instead. Files with the *.cfg extension...
How to resolve an IllegalArgumentException when attempting to update a Destination Worker's Core Size and Maximum Size
legacy Troubleshooting
Issue When attempting to update the Worker Core Size and Worker Maximum Size (for example, changing the liferay/background_task destination name to a core size of 5 and a max size of 10), though the update appears...
Intermittent LDAP login failures due to LDAP response read time out
legacy Troubleshooting
Issue With large LDAP directories, user login can sometimes fail if the LDAP query takes longer than the configured read timeout (default value is 500ms)  WARN [http-bio-exec][LDAPAuth:176] Failed to bind to the LDAP...
What Is The Property Layout.url?
legacy
Issue What is this property and how it is invoked by Liferay? layout.url=${liferay:mainPath}/portal/layout?p_l_id=${liferay:plid}&p_v_l_s_g_id=${liferay:pvlsgid} Environment Liferay DXP 7.2 Resolution layout.url defines the...
Violation of PRIMARY KEY constraint on startup after DB upgrade
legacy Troubleshooting
Issue After successfully upgrading your DB with the db-upgrade tool you might face a similar error to the following one on fresh startup:...
Unable to override lpkg files in hotfix
legacy Troubleshooting
Issue I attempted to override an lpkg file in a hotfix through these steps: Create a customized .jar file and place the file in /osgi/marketplace/override Clear osgi/state and restart Liferay See that Liferay is unable...
Is it possible to schedule LDAP imports for a specific time of day in Liferay DXP?
legacy How To
Issue In Liferay Portal 6.2, it was possible to create a cron trigger in the liferay-portlet.xml file to accomplish LDAP imports for a specific time of day without creating a customization. These types of scheduled...
'Unable to determine GroupId' warning when upgrading to DXP
legacy Troubleshooting
Issue I'm encountering a warning like the following when upgrading from 6.2 to DXP 7.0 or higher: [main][UpgradeSubscription:108] Unable to determine the group ID for the class name...
Integrating Outlook certificate for User Authentication
legacy
Issue How to integrate authentication certificate introduced by the outlook for user authentication?    Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution While configuring mail-in...
'Invocation of 'addApplication' failed' after upgrading
legacy Troubleshooting
Issue The migration was seemingly successful, but upon startup the following error is appearing in the logs: 2021-05-10 08:09:13.142 ERROR [Portal Dependency Manager Component...
Certified vs Supported Environments
legacy
Issue Difference between "Certified" and "Supported" Environments Environment Liferay Portal 6.2 Resolution The difference between certified and supported is related to amount of testing the technology by our...
Does the /osgi/state folder need to be cleared before upgrading to Liferay DXP 7.3+?
legacy Troubleshooting
Issue When we upgraded to Liferay DXP 7.3 there were errors. However after clearing the /osgi/state folder within the DXP 7.3 bundle a follow up upgrade completed without issue. Environment Environment's...
HTTP 400 Bad Request errors with some portal URLs
legacy Troubleshooting
Issue Sometimes there are several HTTP 400 Bad Request errors with URLs from the portal. For example, when editing a user, a bad request is shown. In the Tomcat access log we could see the 400 request: - |...
Resolve the below error
legacy Troubleshooting
Issue Observed the below error in the logs: Caused by: java.sql.SQLException: javax.resource.ResourceException: IJ000453: Unable to get managed connection for java:/jdbc/LiferayPool at...
How to hide node name from being displayed on every page
legacy Troubleshooting
Issue The node name is being displayed at the bottom of the page in Control Panel, but I want to hide it. Environment DXP 7.0+ Resolution This behaviour is controlled by the web.server.display.node= property....
UpgradeDDMFormDocumentLibraryFields upgrade step fails due to high number of DDM entries
legacy Troubleshooting
Issue You might encounter a behavior where a race condition occurs due to the high number of DDM entries in your environment: 2021-03-18 09:54:44,010 INFO [Portal Dependency Manager Component...
Stopping scheduled tasks in Liferay
legacy How To
Issue I would like to stop the out-of-the-box scheduled tasks in Liferay. Environment Liferay Portal Liferay DXP Resolution Most of the scheduled tasks included in Liferay can be found by searching for .check in the list...
Upgrade fails due to 'No Group exists with the primary key X' error
legacy Troubleshooting
Issue While running the DB Upgrade Tool, I see a failed upgrade process for UpgradeDiscussionSubscriptionClassName with an error something like: INFO[main][UpgradeProcess:115] Failed upgrade process...
How to resolve a "failed to 'KillContainer' ... context deadline exceeded" error observed in a Liferay PaaS service's status logging during deployment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever we deploy a build (even if the image versions are...
How to check Java's TZData (Timezone Data) version
legacy How To
Issue In countries where Daylight Savings Time (Summer Time) is defined each year the timezone data (TZData) can be outdated. This procedure can help you fetch the version of the TZData currently in use...
How can I upgrade to jQuery version 3.5.0 on Liferay DXP?
legacy Troubleshooting
Issue After a vulnerability test on my portal, it has been recommended that we upgrade to jQuery version 3.5.0, since the current version is vulnerable to Cross-site Scripting (XSS). We currently have jQuery...
Error when deserializing a session
legacy Troubleshooting
Issue You might get an error when trying to deserialize a session, which looks similar to this: java.lang.IllegalStateException: Error deserializing Session [2522563CC05A5789E25189BD49FFB38C]...
Documents and Media: Disable permission for users to add new folder
legacy How To
Issue A user assigned a 'Site Role' is able to create a new folder in Documents and Media How can I prevent a user creating new folders? Environment DXP 7.1    DXP 7.2    DXP 7.3    Resolution By default, Site...
A lot of services have unsatisfied references when running gogo shell ds:unsatisfied
legacy Troubleshooting
Issue A lot of services have unsatisfied references in the output after running the gogo shell command ds:unsatisfied Environment Liferay DXP 7.3 GA1 Resolution This issue is caused by the settings...
Where can I get the database query logs for my Liferay PaaS project?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Where can I get database query logs for my Liferay PaaS...
The Widgets disappeared after applying Fix Pack 8
legacy Troubleshooting
Issue After applying the Fix Pack 8, the portal no longer displays the Widgets. The portal log shows the following error: 2021-01-25 20:01:12.321 INFO [Portal Dependency Manager Component...
Is there an officially supported DDM field extension mechanism for Liferay?
legacy
Issue Is there an officially supported DDM field extension mechanism? Does Liferay support the adding of custom DDM form fields? Environment DXP 7.1   DXP 7.2   DXP 7.3   Liferay CE Resolution At the time of...
How to resolve Jenkins builds no longer completing after GitHub user contact adjustments
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After a user left our company (who had previously created a...
Fail to upgrade to fixpack dxp-8 or higher due to duplicate key error
legacy Troubleshooting
Issue When trying to upgrade Liferay DXP 7.2 to fixpack dxp-8 or higher, the process fails due to the following error: ERROR [Portal Dependency Manager Component...
Tableau integration with Liferay
legacy
Issue How to integrate Tableau with Liferay? Environment Liferay DXP 7.2 Resolution There is no OOTB feature in Liferay which helps with the integration of Tableau with Liferay. For this, the Liferay Global Services...
Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2 - workaround without rolling back to 6.2
legacy Troubleshooting
Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR...
Headless Delivery API fails after patching to dxp-7
legacy Troubleshooting
Issue After patching to dxp-7, the headless delivery API cURL command '/o/headless-delivery/v1.0/structured-contents/{journalArticleResourcePrimKey}/rendered-content/{templateKey}' is returning 500 status code...