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Common Errors When Applying CSS in DXP 7.1
legacy Troubleshooting
This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who...
Downloading the Source Code for Plugins in Liferay Marketplace
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. If you are...
Creating a Folder for a Specific Team
legacy How To
With the advent of teams in Liferay Portal, the portal administrator now has greater flexibility in managing site membership. This article outlines a method for creating a set of...
Staging Basics and FAQ
legacy How To
Here at Liferay, we want to help you complete your project in an efficient and timely manner. So we compiled a list of strategies to avoid some issues when using the Staging feature. Feel free to use this resource as...
Virtual hosts error caused by search engine robots
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. During the...
WstxEOFException End of file exception errors while upgrading with SQL Server
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
Customer and Deployment Impact of Disabling TLS 1.0 for Inbound Traffic on Liferay Services
legacy
Due to vulnerabilities in the Transport Layer Security v1.0, Liferay has disabled TLS 1.0 for inbound secure connections on all systems and services on January 11, 2019. We previously announced in November 2018 that...
How the Patching Tool Detects Changes to JSP Files
legacy
This article explains the limitations of the patching tool (v22 and earlier) when detecting changes to the portal's JSP files. Resolution When customizations are deployed to the portal, the patching tool sometimes...
NTLM Browser Support
legacy
Affected Versions Liferay DXP 7.1 Liferay DXP 7.0 Liferay Portal 6.2 EE Liferay Portal 6.1 EE Integrating NTLM with Liferay products should only be done with Internet Explorer for...
Restoring Testing Environment to Match the Production Environment
legacy How To
Often times, you will need to change your testing environment to be the same as your production environment for your Liferay Portal. The following article outlines some guidelines for restoring your testing...
Common Error With Staging or Export/Import Between Servers
legacy Troubleshooting
The article documents an error users may encounter when attempting to establish Remote Live Staging or when the export/import feature between two Liferay instances is used. It is mandatory to have exactly the same...
Globally Scoped Content Will Not Be Published nor Imported to Global Scope on Target Sites
legacy Troubleshooting
Under the following scenarios, globally scoped content is not published or imported to global scope on the target site when content refer to it get published or imported. While this may be an intended behavior, it...
No Access to the Control Panel if Guest Site is Inactive
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents a known issue where...
Using the Patching Tool With Websphere
legacy How To
Websphere is a complex application server that does not behave like Tomcat, making its patching process slightly different Resolution There are two ways to patch Liferay Portal in...
Search filters not working properly in Portal 6.1 GA2
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When narrowing down search results using Liferay...
Unable to Publish Pages With Type 'Link to Page' When Page Versioning Is Enabled
legacy Troubleshooting
This article describes a known issue that makes it impossible to publish pages with "Link to Page" type, when Page Versioning is enabled. Steps to Reproduce Create a new Site. Activate Staging with Page Versioning...
Using a Custom Theme for Account Verification and Default Landing and Logout Pages
legacy How To
Liferay Portal users often deploy a custom theme and want to use this custom theme as the background instead of the default Liferay classic theme. This article describes how the custom theme can be used multiple places in...
Older Version of the JavaMelody Hook Prevents Creating Structured Web Content in Liferay Portal 6.2 SP13 and above
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents the solution to...
Checking for Collisions Before Installing a Hotfix
legacy How To
This article will walk through the basic steps that can be used to check for code collisions between a new fix pack or hotfix and custom plugins. NOTE: This procedure requires that the patches being installed include...
Sync Unable to Connect to Upgraded Liferay Portal 6.2
legacy Troubleshooting
If a 6.1 portal is configured to work with Liferay Sync 1.2 or below, and then that portal is upgraded to Liferay 6.2 EE, Liferay Sync may not be able to connect to the portal. Resolution If you are experiencing...
Staging in Liferay Portal 6.2
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Using CMIS Hooks
legacy How To
Liferay Portal 6.1 introduced the ability to mount multiple repositories into the Documents and Media portlet (previously named the Document Library portlet). One of the protocols it...
PropertySettingJobFactory WARN Messages Appearing Within Clustered Environment
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Several...
SQL Errors in the Console When Re-ordering Site Pages on Oracle Database 12.1.0.2
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any...
AntiSamy Portlet Removes HTML Target Attributes
legacy How To
The AntiSamy portlet is meant to prevent XSS type attacks. One side effect however is that if an HTML target is used, then the portlet will remove it upon publishing the content. Steps to Reproduce Create Web...
Authentication Error When Logging In With Google Account
legacy Troubleshooting
This article documents an authentication error when attempting to log in to the portal instance using a google account. Listed below are the steps to resolve the issue or avoid it altogether. Resolution Error:...
Setup Guide for Liferay and WSO2 Identity Server SAML Integration
legacy How To
This guide shows you how to integrate Liferay Portal with WSO2's Identity Server. These are the basic settings with the goal of setting the user on the right track. Resolution Install,...
Social Office Setup Guide
legacy How To
This article describes how to get a Social Office instance up and running for the Liferay Portal. Resolution Activation key In order to use Social Office EE, users will require an...
JSP Compilation Errors when Deploying Liferay Portal 6.2 on Apache Tomcat 7.0.75 (Or Higher)
legacy Troubleshooting
This article documents a known issue when administrators deploy Liferay Portal 6.2 EE on Apache Tomcat 7.0.75 (or higher). An error will appear in the console (see truncated log below): An error occurred at line: [430]...
Setting Up Liferay Portal on JBoss EAP 5.2
legacy How To
This article is on how to deploy Liferay Portal on JBoss EAP 5.2. Resolution First Steps Liferay Home, by default, is one folder above JBoss EAP 5.2’s install location. Download and install JBoss EAP 5.2 into your...
Liferay Portal 6.1 EE GA3 Known Issues
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The following comprises a list of known...
License Validation Error During Clustering
legacy Troubleshooting
This article documents a license validation error that takes place when the wrong activation key is deployed during clustering, and lists steps to resolve the issue or avoid it altogether.  Summary Deploying a...
Is it possible to add additional columns to the CSV Log Message Formatter system setting?
legacy
Issue While looking into configuring CSV Log Auditing for an environment, our team noticed that the CSV Log Message Formatter system setting (within System Settings > Audit) has +/- buttons to add/remove columns. Is...
Is there any configuration that can be done in Liferay to encode all the URLs ?
legacy
Issue If there is a mechanism available in the Liferay portal to encode all the URLs? Environment Liferay DXP 7.2 Resolution Liferay DXP 7.2 out of the box includes the Antisamy Module that protects against...
How to resolve a "failed to 'KillContainer' ... context deadline exceeded" error observed in a Liferay PaaS service's status logging during deployment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever we deploy a build (even if the image versions are...
How to check Java's TZData (Timezone Data) version
legacy How To
Issue In countries where Daylight Savings Time (Summer Time) is defined each year the timezone data (TZData) can be outdated. This procedure can help you fetch the version of the TZData currently in use...
How can I upgrade to jQuery version 3.5.0 on Liferay DXP?
legacy Troubleshooting
Issue After a vulnerability test on my portal, it has been recommended that we upgrade to jQuery version 3.5.0, since the current version is vulnerable to Cross-site Scripting (XSS). We currently have jQuery...
Error when deserializing a session
legacy Troubleshooting
Issue You might get an error when trying to deserialize a session, which looks similar to this: java.lang.IllegalStateException: Error deserializing Session [2522563CC05A5789E25189BD49FFB38C]...
Documents and Media: Disable permission for users to add new folder
legacy How To
Issue A user assigned a 'Site Role' is able to create a new folder in Documents and Media How can I prevent a user creating new folders? Environment DXP 7.1    DXP 7.2    DXP 7.3    Resolution By default, Site...
A lot of services have unsatisfied references when running gogo shell ds:unsatisfied
legacy Troubleshooting
Issue A lot of services have unsatisfied references in the output after running the gogo shell command ds:unsatisfied Environment Liferay DXP 7.3 GA1 Resolution This issue is caused by the settings...