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Do we need gzip for images?
legacy
Issue When retrieving images from Liferay server, gzip is not enabled. Environment DXP 7.0+ Resolution As images are already compressed, using gzip on them won't provide any additional benefit, and can actually...
Saving the segment causes StackOverflowError in Elasticsearch
legacy Troubleshooting
Issue Selecting a condition as parent organization in Organization segment contributor is not working when there are more sub-organizations Steps to reproduce: Create an Organization Create 1800-2000...
Fragment editable values can create history entries without changing
legacy Troubleshooting
Issue When users drag a fragment onto the content page, it appears to be edited, even though they aren't editing anything about the fragment. Steps to Reproduce: Add a Content Page Place a Paragraph fragment on it...
I cannot add images in CKEditor
legacy Troubleshooting
Issue When I try to add an image in a basic web content, the image selection pop-up gets blocked and the Add and Cancel buttons do not work, and therefore the image cannot be added. Environment Liferay DXP 7.0 Fix...
DXP fails to send email notification after new form entry is added using headless API
legacy Troubleshooting
Issue Creating a new form entry using headless API fails to send a new email notification New entries are added but no email notification is sent Following logs are shown: 2021-09-16 17:15:35.377 ERROR...
Tags are not returned in search unless complete name is entered
legacy Troubleshooting
Issue While searching for multi-word tags, returns no result if only one word is entered. Steps to reproduce 1. Set up vanilla Liferay DXP 7.2 2. Navigate to categorization > Tags. 3. Create few tags(test, test1,...
Expand the available special characters for passwords
legacy Troubleshooting
Issue If you have a password policy enabled where the users must have special characters in their passwords certain characters that are not allowed such as "&" or "%". You will get the following error message when you...
SAML Authentication Issue: Message context was not authenticated when Azure AD as IDP
legacy Troubleshooting
Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message. ERROR [http-nio-8080-exec-36][BaseSamlStrutsAction:59]...
Non localized text in 'Select from list' field in Forms
legacy Troubleshooting
Issue Steps to reproduce 1. Create a new form. 2. Add a `select from list` field. 3. Fill, at least, 6 options for this new field. 4. Deploy Forms widget into a page. 5. Click on Select field and assert the text...
Alphabetical order is not working with accented words in Forms
legacy Troubleshooting
Issue Steps to reproduce 1. Create a new form. 2. Add `select from list` field. 3. Add some options.      1. A      2. Z      3. Á      4. Ó 4. In the advanced tab mark "order options alphabetically". 5. Publish...
Workflow immediately trigger when duplicate product is created
legacy Troubleshooting
Issue When we create duplicate product with workflow enabled, the user gets notification without clicking on `Submit for Publication`. Steps to reproduce 1. Enable workflow for commerce products. 2. Go to any...
Behavior change in searches for partial matches when using Elasticsearch 7
legacy
Issue The behavior for searches by a prefix on the content fields has changed. It continues working if you search by title fields. For example, if you have a content field with the "legal" word on it and you search the...
How to change site URL prefix from /web/sitename to a custom one
legacy How To
Issue Our Liferay web site has the following URL prefix: /web/sitename and its URLs are: http://example.com/web/sitename/mypage We want to change the URL prefix to: /level1/level2/level3 so its URLs are changed to:...
Unable to move fragments in a page structure
legacy Troubleshooting
Issue When editing a Content Page, it's not possible to move fragments using the tree in the page structure sidebar panel. Environment Liferay DXP 7.3 Resolution Please contact support and request a hotfix with...
Site Administrator cannot add images of global site to current site's web content
legacy Troubleshooting
Issue Site Administrator cannot see global site and it's content listed when trying to add an image from global site to current site's web content. Steps to reproduce: Log in as admin. Go to the Global site's...
URL of "Link to URL" page not updated during publication.
legacy Troubleshooting
Issue Steps to reproduce Start a clean bundle of Liferay DXP 7.2 installed with dxp-9. Create a new site and enable local staging with pages and documents being enabled to be staged Go to Content & Data -> Documents...
Logged in segment is not matched for false value.
legacy Troubleshooting
Issue Reproduction steps: Go to Site administration -> People -> Segment Create a new segment called "Not logged in" Put the Session -> Logged in the condition in it and set it to equals - false Create a Content page,...
Unable to show journal articles
legacy Troubleshooting
Issue We have some troubles when trying to show web contents. Scenario 1: Trying to show a web content in search results page. Some of the web contents in the search result show the error message "An error occurred...
Change the GUEST_LANGUAGE_ID cookie to expire Null
legacy Troubleshooting
Issue The Guest language ID cookie in Liferay has a one-year expiration, whereas the undefined cookie in the F5 balancer caused the conflict. Is there a way to modify the Cookie's duration in Liferay? Environment...
Repeatable Geolocation field cannot be moved properly
legacy Troubleshooting
Issue Steps to reproduce 1. Start Liferay 7.3 Bundle. 2. Create a new structure. 3. Add a geolocation field and set property to repeatable 4. Create new web content with the above created structure. 5. Repeat the...