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Sending e-mail by announcement portlet
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Event/Use Case Depending on the announcement portlet, there is a function to...
Troubleshooting Activation Key Issues
legacy Troubleshooting
For customers working on Liferay DXP, Liferay Commerce or Liferay Portal, this article serves as a troubleshooting guide for activation key issues. Table of Contents Reading Folders and Logs Reading the License Manager Checking the Deploy Directory The *.li exists in data folder...
Users Fail to Import When First Name is Missing in LDAP
legacy
 This article discusses an apparent issue when Liferay Portal will throw a ContactFirstNameException error in the console. This error message appears when the first name is left out if importing a user from an LDAP server. Resolution This behavior is intended for Liferay Portal. Liferay...
Staging Issues with Blogs Portlet
legacy Troubleshooting
 The following is a checklist for getting blogs to stage if you're experiencing difficulties. While the example is blogs, this could apply to any content. Resolution When attempting to stage blog content: Before turning on staging, be sure to check Blogs. By default, Blogs are not...
Group Mapping Left Blank In LDAP Export Leads to Errors
legacy Troubleshooting
This articles serves as a troubleshooting guide. When Liferay is configured to export users from the portal to LDAP, the following error is encountered: 09:18:31,903 ERROR [LoginAction:128] com.liferay.portal.ModelListenerException: javax.naming.directory.InvalidAttributeValueException:...
LDAP Authentication and User Import/Export
legacy
This article provides an overview of LDAP integration with Liferay DXP 7.0. This content on authentication, user Import/Export, configurations, upgrade considerations and what has changed from previous Liferay Portal versions, is intended to help readers successfully integrate LDAP with...
SQL Server Database May Lock When Publishing Content in a Staged Environment or Importing a LAR
legacy Troubleshooting
Liferay portal may appear to hang or be unresponsive when importing a LAR or publishing to staging. This occurs if the database used in your environment is a SQL Server with default transaction isolation settings and it occurs regardless of the size of the content. Resolution 1. Set in...
Restricting Access to Specific User Fields
legacy How To
This article documents how to restrict access to specific fields for certain users in the Liferay platform. For example, there may be the need to set the email address field for users as read-only. This can be accomplished through overriding the default behavior in the platform. ...
Content Not Being Found By Search
legacy Troubleshooting
When searching the portal, you may find that search fails to find a piece of content (articles, images, message board, blog posts, etc). This can happen due to multiple reasons: Content is not indexed when it is added Index gets out of sync In case of cluster, the indexes are not...
CKEditor Issues in Liferay Portlets
legacy Troubleshooting
Many Liferay portlets—such as the Blogs portlet, the Web Content portlet, the Wiki portlet, and so on—utilize CKEditor. This article discusses ways to approach and troubleshoot issues involving CKEditor within Liferay portlets. Resolution Before testing for the issue on Liferay's...
Internet Explorer 11 Memory Leaks
legacy Troubleshooting
Issue This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-73892. Liferay has discovered a memory leak occurring in IE11 and Edge.  As the browser memory usage of the application increases, a page may render with mobile styling....
Known Issues: Liferay DXP 7.1 Fix Packs and Service Packs
legacy Troubleshooting
Note: This article is no longer maintained and is only made available for your reference. All the information in this article can now be found in the Liferay DXP Release Notes. This article documents a list of known issues in Liferay DXP 7.1 Fix Packs and Service packs. Fix Pack 8 Fix...
Removing Sample Document Types in the Documents and Media Repository
legacy How To
Description This article describes how to remove the default "Document Types" from the Documents and Media portlet. These sample Document Types are created when Liferay DXP 7.0 is started for the first time. These exist so that document creators and reviewers can leverage specific...
Setting Up Liferay Portal on tc Server 2.9.3
legacy How To
This guide is on how to set up tc Server 2.9.3. Resolution Download the tc Server zip file called: vfabric-tc-server-standard-2.9.3.RELEASE.zip. Open a command prompt to /../vfabric-tc-server-standard-2.9.3.RELEASE. This location will be shortened to {tc Server Home} Run the command:...
Configuring Cookies' httpOnly Status
legacy How To
Description By default, the Liferay platform sets all of its cookies to httpOnly true in its portal.properties file (Liferay 6.2 and earlier) or in its system.properties (starting with Liferay 7.0) files. # # HTTP only cookies are not supposed to be exposed to client-side scripting #...
Installing SOLR on a Two Node Cluster
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This is an introductory...
How to configure HTTPS in Tomcat for Liferay DXP 7.3
legacy How To
Introduction Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This...
List of Special Characters which cannot be used for tagging
legacy
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article is a legacy...
Unable to Access Liferay Due to Missing Theme(s)
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When deploying themes to Liferay, theme references are created and saved into the database. If the theme is...
What is the significance of "Reset preview and thumbnail file for Documents and Media" option?
legacy How To
This article is designed to show how to regenerate image and document previews in case they are corrupted or missing. Resolution To regenerate the previews: Navigate to Control Panel → Configuration → Server Administration. On the Resources tab, find to the Clean Up Actions at the...
Lucene Indexing Errors
legacy Troubleshooting
If organizations are missing in the control panel and are accompanied by Lucene indexing errors they can be the result of not having the proper settings. Resolution In the portal-ext.properties file add "lucene.replicate.write=true" Verify that each node has their own index and aren't...
License fails to deploy due to permissioning
legacy Troubleshooting
One error that can occur in deploying licenses doesn't have anything to do with the app server but rather arises due to the permission settings on the operating system. Some symptoms of this are: The XML file sits in the "${liferay.home}/deploy" folder A .li file is not generated into...
Installing the New Version of Renamed Marketplace and Enterprise Search Applications in DXP
legacy Troubleshooting
Introduction This article documents how to install the new version of a renamed Marketplace application in Liferay DXP. The names of some Liferay Marketplace applications have been changed in order to distinguish that these applications are developed by Liferay in order to connect with...
Unable to upload documents to Document Library from remote machine through web service larger than 3MB
legacy Troubleshooting
Information about products not created by Liferay is provided for informational purposes only and does not constitute Liferay Support recommendation nor endorsement. Liferay also does not assume any responsibility for any instructions herein or referenced regarding these products. When...
FAQ for LDAP on Liferay DXP
legacy
This document has been updated and ported to Liferay Learn and is no longer maintained here. This article documents some of the most frequently asked questions regarding the use of Lightweight Directory Access Protocol (LDAP) to manage users in Liferay DXP. Specifically, the aim of this...
Installing Liferay Sync
legacy How To
  This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable.  This article houses documentation regarding basic setup for Liferay Sync, the Liferay App that allows for the...
Liferay Activation Key Deployment Instructions (Table of Contents)
legacy How To
This article outlines the straightforward steps that are required to deploy your activation key for the Liferay Portal. Note that the instructions will vary depending on which version of Liferay you are using. Also note that If you encounter any problems along the way, we have created a...
Managing Organization Request Notifications
legacy How To
As a Help Center user, you can be a member of one or many different organizations. If you're a member of a shared organization, you can see tickets for all members of that organization. You can also receive notifications on the requests pertaining to that organization. This article...
Sorting Structures by Name
legacy How To
This article outlines how to display created web content structures alphabetically. Resolution Steps Open the portal-ext.properties file. Set journal.browse.by.structures.sorted.by.name to true Go to Site Administration > Content > Web Content and click the Add pull-down menu. Prior to...
Possible LDAP NullPointerExceptions
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When setting up LDAP in the portal-ext.properties, NullPointerException errors may be thrown if settings are not...
Grey screen when accessing document in Liferay Sync
legacy Troubleshooting
If you are having issues viewing file content within the iOS application, it could simply be an authentication issue. One specific possibility is that Basic Auth is not enabled. Resolution 1. Update to Liferay Sync iOS 1.1 2. If you are running version 1.0, add this line to your...
Can not Edit Calendar Event When User Language and Portal Language Differ
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Resolution Description 1. Set the Portal Language to English (US), add calendar portlet to homepage 2. Create a...
Configuring reCAPTCHA v2 in Liferay Portal 6.2 EE
legacy How To
This article outlines how to configure reCAPTCHA version 2 in Liferay Portal 6.2.  Google is sunsetting reCAPTCHA v1 and as of March 2018 all v1 API calls will no longer work. In response to this "End of Life" announcement, Liferay Portal 6.2 EE has been updated in LPS-55941 (LPE-16253)...
Unable to Remove Tags and Categories With Local Staging in Portal 6.2
legacy Troubleshooting
Since the release of Liferay Portal 6.2 users have been able to publish the deletion of major entities. This includes the removal of Web Content Articles, Documents and Media files, etc. However, for Tags and Categories, Staging in Liferay 6.2 offers limited support only, which means...
Liferay Maven Troubleshooting Guide
legacy Troubleshooting
This article is a troubleshooting guide to assist with common errors in using Liferay Maven SDK. The information listed below is applicable to all Liferay Portal versions.  Resolution When encountering issues with Maven, it is important to verify that Maven has been installed correctly...
Linking to Unpublished Pages for Staging
legacy Troubleshooting
This article outlines a practical suggestion for preventing errors by keeping the order of publishing and referencing pages in mind when staging. Following the suggestion will help prevent broken links from appearing when publishing content that links to a given page after that new page...
Solr 3.5.0 setup guide
legacy How To
The following article outlines a step-by-step guide of connecting Liferay 6.2 EE to Solr 3.5.0 for the purpose of testing. Please note that for Liferay Portal 6.2 EE, the supported version of Solr 3 is version 3.5.0. Resolution You can follow the below steps to start Solr, Liferay 6.2...
Knowledge Base Search Operators
legacy How To
This article lists a few simple search operators that may be used to improve search results within the Liferay Support Knowledge Base. Resolution While the current search capabilities are generally adequate for finding sought-after content, some searches may benefit from the use of...
Setting Up Liferay Portal 6.2 on Tomcat 6
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article is on how...
Liferay Digital Experience Platform 7.0
legacy
Thank you for choosing an Enterprise Subscription to Liferay Digital Experience Platform 7.0. Liferay DXP 7.0 allows you to create and connect personalized digital experiences across web, mobile, and connected devices. Liferay Digital Experience Platform 7.0 provides a dynamic module...
Setting Up Liferay Portal 6.2 on JBoss 7.1.3.
legacy How To
This article contains a basic deployment of Liferay Portal 6.2 with JBoss 7.1.3. Keep in mind that this is just a basic setup and may have to be tweaked for specific environments. Resolution 1. Obtain a copy of: JBoss 7.1.3 liferay-portal-6.2.10.1-ee-ga1-20131126141110470.war...
Setting Up Liferay 6.2 on MySQL 5.5 With a Read/Write Database Split
legacy How To
This article describes how to set up a Liferay 6.2 bundle on MySQL 5.5 with a JNDI connection and a read/write split configuration.  Resolution 1. Unzip a fresh bundle. 2. Put these properties in your portal-ext.properties (use a fresh database):...
Files Are Being Partially Indexed
legacy
This article explains why only a portion of some web content appears to be indexed. For example, only some portions of text files are indexed for search while other portions are not searchable. Resolution This is intended behavior. Indexing for files is controlled by the...
Setting Up Liferay Portal With Terracota
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article describes how to achieve integration between Terracotta and Liferay. Resolution In order to...
Setting Up Liferay Portal 6.2 on Weblogic 11g
legacy How To
This guide is to help the user set up WebLogic 11g (10.3.6). Resolution Obtain the required .jar files. Copy the serializer.jar and the xalan.jar from the [$build]/lib/portal. Obtain the Liferay Portal 6.2 EE .war file. Obtain the Liferay dependencies. Configure the portal-ext.properties...
Liferay Digital Experience Platform 7.1
legacy
Thank you for choosing an Enterprise Subscription to Liferay Digital Experience Platform 7.1. Liferay DXP 7.1 allows you to create and connect personalized digital experiences across web, mobile, and connected devices. Liferay Digital Experience Platform 7.1 provides a dynamic module...
Setting Up Liferay Portal 6.2 on GlassFish 4
legacy How To
This article documents how to install Liferay Portal 6.2 war on Oracle Glassfish 4. Resolution Required Files Download the GlassFish 4 server zip file; available on the GlassFish Server Open Source Edition 4.0 download page. Download the Liferay Portal 6.2 war available through Liferay's...
Setting Up Liferay 6.1 EE GA3 or 6.2 WAR on Tomcat 8
legacy How To
This article describes how to set up Liferay Portal 6.1 EE GA3 or 6.2 EE on Tomcat 8 Server. Resolution 1. Gather the Necessary Files Download and unzip the latest version of Tomcat 8. Download the most recent 6.1 EE GA3 SP5 war or Liferay 6.2 .war file Download the 6.1 EE GA3 or 6.2...
Minimizing JRuby Memory Issues
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article addresses memory issues caused by JRuby, a Java implementation of the Ruby programming language....
Message Boards Do Not Work On MySQL Unless Character Set is UTF-8
legacy Troubleshooting
When the MySQL database is using a character set that is not UTF-8 (such as Latin1), new message boards posts with special characters like the one in the below screenshot cannot be published. You will see a, Message portlet unavailable message, and the following error:...
Setting Operating System Permissions in the Liferay Portal 6.2 EE Tomcat Bundle
legacy Troubleshooting
In the process of building the Tomcat bundle, some read/write/execute permissions may be lost for your operating system. Resolution To regain access to the various files and folders in the Tomcat Bundle, simply change the permissions via the operating system. In Windows, this means Right...
Preventing Inaccurate or Incomplete PDF Document Previews
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Generating Previews of PDF Documents using PDFBox can lead to the generation of incomplete or inaccurate results,...
Permissioning Documents as a Site Member
legacy Troubleshooting
This article explains an issue that arises even after applying a fix for LPS-34514 (this LPS ensures that the option "Site Members" is only shown in the role selection box if the user really had the permission to "View" the "Site Member" role). While this fix is correct, the best fix...
Unable to Move a Search Portlet in a Custom Page Template When Using Default Classic Theme
legacy Troubleshooting
If you are using the Liferay platform's default classic theme when creating a page template, the search and navigation portlets are added by default. You cannot move or remove those portlets from the page template. Resolution Because the page template is taking from the theme along with...
Exceptions when remote staging in a clustered environment
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. In a clustered environment with Remote Live staging turned on, user may see printed in the logs "unable to...
Exporting Web Content Does Not Include Past Versions
legacy How To
Liferay Portal users can export and import the contents of the Web Content Display portlets as a Liferay Archive (LAR). When exporting a LAR from the Web Content Display Portlet, the past versions of a web content article are not included in the exported LAR file. This is intended...
Liferay Service Packs
legacy How To
This article aims to clarify what a Service Pack is, and the two methods that may be used to achieve the latest Service Pack level. Resolution For most versions of the Liferay platform, a Service Pack (e.g. 6.2 EE SP5 and above) is simply the original, GA version of the Liferay platform...
Improved search results when using multiple Asset Publisher portlets
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Before LPS-34161, there was redundancy in the search portlet which would manifest when multiple asset publishers...
Installing Liferay Portal 6.2+ EE Plugins Without Using Marketplace Portlet
legacy How To
How can users install plugins if they cannot use the marketplace portlet within the control panel of Liferay portal? Resolution The plugin would have to be downloaded as a file and deployed through the deploy directory of the Liferay application. Navigate to Liferay Marketplace. Find the...
Broken Links Prevent Web Content from Publishing in DXP 7.0
legacy Troubleshooting
Starting with Liferay Digital Experience Platform (DXP) 7.0, a new validation process was added to check if linked text in a web content article links to a valid Liferay page. The way the validator works is this: Once the validator detects a link within the text of a web content, it...

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