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Integrating AlloyEditor fields in AUI forms
legacy How To
Issue CKEditor textareas are usually introduced in JSP pages by calling the taglib InputEditor: <liferay-ui:input-editor contents="<%= HtmlUtil.escape(title) %>" editorName="ckeditor" name="titleEditor" onChangeMethod="OnChangeTitle" placeholder="title" required="<%= true %>"...
Differences between manual and automatic fragment propagation for resources
legacy
Issue If you have a fragment with some resources, you can either import them on the UI each time you want to update it, or you can deploy them by placing the zipped fragment into the <liferay-root>\deploy folder. Are there any differences between using the 2 options? Environment DXP 7.3...
The maximum number of submissions allowed for this form has been reached
legacy Troubleshooting
Issue I have a form with an Upload field on it and sometimes I get this error under that field: "The maximum number of submissions allowed for this form has been reached" Environment DXP 7.3 DXP 7.4 Resolution There is a limit for how many submissions a guest user can do for a form with...
Add workflow button is not present in Process Builder
legacy
Issue Going to Control Panel > Workflow > Process Builder the add button is missing.   Environment Liferay DXP 7.3   Resolution This is the expected behaviour since users with permission to edit or publish workflow definitions can add Groovy scripts to the workflow. Access to the...
How can I disable document versioning?
legacy How To
Issue I'd like to disable document versioning (so that every document has only one version) Environment 7.2+ Resolution You cannot disable versioning altogether, per se, but you can reach an equivalent result by limiting the maximum number of document versions to 1. This means that...
Restore process is stuck at xx % in trial environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The restore process will not complete in our trial environment When restoring our sandbox environment from a backup, the process only...
Cannot assign roles unless the User role has permission to view the Administrator role
legacy Troubleshooting
Issue No new roles can be assigned if the User's View permission on the Administrator role is revoked. Steps to reproduce: 1) Startup Liferay server 2) Log in as your administrator 3) Create a role, call it 'testRole' for example and give it the following permissions: Portal: View...
Assign a Display Page Templates to multiple Web content after migrating from a previous version of DXP 7.1
legacy Troubleshooting
Issue In versions prior to 7.1 there were no Display Page Templates to use with web contents. After migrating to 7.1+, we can create a default Display Page Template associated to an existing web content structure from Design > Page Templates > Display Page Templates. If we edit an...
Custom domains do not accept wildcard
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After modifying the webserver service to add new custom domains, the server doesn't start. The changes were added to the LCP.json...
Unable to create Private pages in DXP 7.4
legacy How To
Issue Unable to find Create Private Page options in DXP 7.4 Environment Liferay DXP 7.4 Resolution Starting from Liferay DXP 7.4 U22 & GA 22 our product team has deactivated the Private pages of any fresh installation. Moving ahead, “Public Pages” are just “Pages”. However, if required,...
Cumulative Layout Shift (CLS) improvement for IMG tag
legacy
Issue When uploading an image in Liferay, the image is rendered with something like this: <img src="/documents/20124/0/LBDLC.png/02956bfc-f95b-cf02-fb01-70e339ba332b?t=1614666679643" alt="the description"> The IMG tag does not include the dimensions such as height, width, and CSS aspect...
Will page comments be deleted after time or when reaching a storage limit?
legacy
Issue Are there any settings that regulate retention of comments? In other words, how many comments can be stored for a page before they are deleted automatically? Environment DXP 7.2 Resolution There is no automated 'housekeeping' function that deletes old comments or any maximum limit...
How do you edit robots.txt for virtual host public pages?
legacy Troubleshooting
Issue We are trying to edit the robots.txt file through public pages, but we are getting the following message: 'Please set the virtual host before you set the robots.txt'. We are using one instance with two sites and have defined in apache two servers with the appropriate re-directions,...
Rating does not work on the Asset Publisher
legacy Troubleshooting
Issue I have an issue with the Asset Rating. I create web content or any asset that can be rated. I place an Asset Publisher on a page to display the content. I enable the ratings on the Asset Publisher. When I rate the displayed article, I receive a JS error, and after refreshing the...
Liferay Server Fails to Start Due to OutOfMemoryError: unable to create new native thread
legacy Troubleshooting
Issue The Liferay DXP server fails to start. The log files contain the following error message: ERROR [...][...] failure submitting task to thread pool java.lang.OutOfMemoryError: unable to create new native thread Clearing the osgi/state, tomcat_home/work and temp directories does not...
Account Roles Are Not Visible After a LAR File Import
legacy Troubleshooting
Issue After exporting roles via a LAR file and importing them into a new environment, Account Roles are not visible under the Account Roles tab in Control Panel > Users > Roles Regular Roles and Site Roles from the same LAR file are imported and displayed correctly. Environment Versions...
How to View Highlighted Changes for Pages in a Publication
legacy How To
Issue When reviewing changes for a page within a Publication, it is not immediately clear how to view the highlighted differences (additions/deletions) in a unified view, similar to the functionality available for Web Content. Environment Liferay DXP 2025.Q1+ Resolution Liferay DXP...
Field groups in Web Content Structures become Field Sets after Import or Modification
legacy Troubleshooting
Issue When a web content structure containing a field group is imported via a LAR or JSON file, the field group is converted into an uneditable, referenced field set. This issue also occurs when modifying and saving an existing structure that contains a field group. As a result, the...
SCIM Support for Microsoft Entra ID
legacy
Issue Is there complete out-of-the-box SCIM support for Microsoft Entra ID in Liferay DXP? Environment Versions before 2025.Q2.0. Resolution Full support for Microsoft Entra ID with Liferay's SCIM functionality was introduced in the 2025.Q2.0 release. Prior versions, including 2025.Q1,...
Publication shareable link and email link do not automatically select the publication that needs work/review
legacy
Issue When using publications and collaborating with other users. The link shared via publication email does not select the publication that needs reviewing/collaboration. The user needs to manually select the publication from the list of publications. If there are many publications that...
User ID's and Emails populating due to SSTI vulnerability
legacy Troubleshooting
Issue We've found an undesirable behvavior when using new widget templates on a page. When using the expandoColumnLocalService.CTPersistence.openNewSession(null) function, the the direct SQL query execution within the template itself, bypasses the standard access controls and exposes...
Is it possible to configure a custom page for the 403 error using Utility Pages?
legacy
Issue I am trying to add a new Utility Page for a 403 (Forbidden) error, but the only options available are for 404 (Not Found) and 500 (Internal Server Error). I would like to know if it is possible to create a custom error page for the 403 error using the Utility Pages feature....
Client Extensions not working on Non-Primary Virtual Instances on PaaS
legacy Troubleshooting
Issue When deploying Client Extensions (CX) to a Liferay PaaS environment with multiple virtual instances, the CSS and JavaScript files for extensions on non-primary instances fail to load. This results in unstyled components and 404 errors in the browser console for these resources....
Is it Possible to Require an Administrator to Enter Their Password When Changing a User's Password?
legacy
Issue When I want to updates a user's password as an administrator, the system does not require to re-enter my own password for authentication. This is inconsistent with other actions, such as updating a screen name or email address, where password verification is required.  Is it...
This version of MySQL doesn't yet support 'existing primary key drop without adding a new primary key
legacy Troubleshooting
Issue We are upgrading from liferay-dxp-tomcat-2023.q4.4 to liferay-dxp-tomcat-2025.q1.15-lts. Currently we are using Mysql 8.0.41-azure on our server which is compatible with liferay-dxp-tomcat-2025.q1.15-lts.   Liferay Version: 2025.Q1.15 Database: MySQL 8.0.41-Azure Upgrade Tool:...
How to Migrate from Advanced File System Store to Google Cloud Storage
legacy How To
Issue When using the Advanced File System Store for the Document Library, what is the correct procedure to migrate to Google Cloud Storage (GCS)? This includes understanding if the migration is a direct process and whether file transfers are manual or automatic. Environment Liferay...
Customizing pagination delta values at instance/site level
legacy How To
Issue The pagination options for search results (e.g., the number of items displayed per page) are controlled globally by the search.container.page.delta.values property in the portal-ext.properties file. Since this configuration affects the whole environment, Is there any alternative or...
Fieldsets with Custom Names Disappear When Filtering by Translation Status
legacy Troubleshooting
Issue In the web content editor, fieldsets that do not follow the default naming pattern (e.g., Fieldset1234) are hidden when filtering by "Untranslated" fields. This issue is caused by a regex that incorrectly assumes all fieldsets adhere to a specific naming convention, which may not...
Is it possible to disable the '/o/graphql' endpoint?
legacy How To
Issue For custom requirements, it may be necessary to disable the /o/graphql endpoint. Is there an out-of-the-box configuration to disable this endpoint? Environment Liferay DXP 7.3, DXP 7.4 and Quarterly Releases. Resolution There is no out-of-the-box property or configuration to...
"Friendly URL is Already in Use" Error Message Lacks Specifics on its Location
legacy
Issue When creating or updating a page, if a user enters a friendly URL that is already in use by another page, the system displays a generic error message: "The friendly URL is already in use." This error message does not provide any information about which page or entity is currently...
Client Extension disappears
legacy Troubleshooting
Issue We've found that our client extension disappears after Liferay is restarted. After a customElement CX is deployed, Liferay is forced to restart and our extension disappears with every restart. Environment SaaS Resolution This behavior has been addressed and fixed in LPD-59412 and...
Document URL Displays Virtual Instance Domain Instead of Site Virtual Host
legacy
Issue I've configured a Site with its own Virtual Host (www.b.com), but when I upload a document to that site, the document's URL incorrectly displays the parent Virtual Instance's domain (www.a.com). I expected the URL to use the Site's configured Virtual Host (www.b.com) instead....
Upgrade Fails with SQLIntegrityConstraintViolationException for Duplicate Repository Entry
legacy Troubleshooting
Issue When upgrading from Liferay DXP 7.2 to a newer version (7.4+ or quarterly releases), the upgrade process fails with an SQLIntegrityConstraintViolationException. The error message in the logs indicates a duplicate entry for a key in the Repository table....
A page's Menu Display widget, Search bar widget, and Footer cannot be removed from a page's layout
legacy Troubleshooting
Issue This article documents a case where a page's Menu Display widget, Search bar widget, and Footer cannot be removed from a page's layout Environment Liferay DXP Quarterly Releases Resolution Pages inherit styles from themes and templates. Please examine the themes and master template...
Performance Issues in Publications after Upgrading to 2024.Q1
legacy Troubleshooting
Issue Users may experience a performance drop when working with Publications. This is especially noticeable when navigating through Web Content within an active publication.   Environment Liferay DXP 2024.Q1   Resolution The recommended solution is to request a hotfix from Liferay...
Can Terms Of Use be Configured at the Site Level?
legacy
Issue If we have two or more sites, is it possible to specify a different journal article for the terms of use of each site? As the following current custom properties are not sufficient as they apply to every site: terms.of.use.journal.article.group.id= terms.of.use.journal.article.id=...
Web Content Templates cache Absolute image URLs, not Relative URLs
legacy Troubleshooting
Issue The templates cache absolute image URLs instead of relative URLs. Environment 2024.Q1.12, 2024.Q1.18 Resolution Upgrade to 2024.Q2.0+ or Request a hotfix with LPD-23196, knowledgeArticleType: troubleshooting, legacy: true, name: Web Content Templates cache Absolute image URLs, not...
Custom DDM field React error #321
legacy Troubleshooting
Issue While using our custom ddm field module we are facing react error #321 Environment Liferay DXP Quarterly Releases Resolution The issue could indicate that multiple instances of React are being loaded. Since Liferay includes React by default, this issue may occur if your DDM field...
Can Angular Portlets be crawled by SEO tools/Google?
legacy
Issue Can Angular Portlets be crawled by SEO tools/Google? Environment Liferay DXP any Resolution By default, Angular Portlets in Liferay are not SEO-friendly and cannot be easily crawled by search engines like Google, because: Client-Side Rendering (CSR) Angular is a Single Page...
Issue with Display Page Template URL for Web Content Articles
legacy
Issue I have an issue with the Display Page Template  URL. I have configured a Display Page Template named "Test News" to display the full article data for web content articles of type News. I assigned the friendly URL /test-news to the template. Our setup: The display page template is...

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