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Is Liferay creating cookies site base?
legacy
Issue Is Liferay creating a cookies site base? If so, where exactly on the Liferay server would all the cookies be physically kept?  Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...
Search result is not appearing for web content when switching to card view
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.2 2. Create a new basic web content. 3. Search the created web content in the search bar. 4. Now, switch the Display Style to Card view. Expected Behavior: The...
Questions widget's My Subscription tab incorrectly displays message board subscriptions
legacy Troubleshooting
Issue All message board subscriptions are shown in the Questions widget "My Subscriptions" tab and are listed as "Questions" even though some are not marked as Questions in Message Boards.  Environment...
What to do when AutoFill input is not accepted for the first time on a Form.
legacy Troubleshooting
Issue When I  use the AutoFill input in Internet browsers, it does not populate for the first time in Forms. After I make a second attempt to update the fields, the Form is populate successfully. Environment DXP 7.2...
Liferay PaaS deployment stuck at jenkins
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment gets stuck at jenkins with below error: stderr:...
Only the Form title is displayed when using an embedded Form
legacy Troubleshooting
Issue We are experiencing an issue when we embed a Form in a Web Content Template that is used to display the content of a Structure. We are relying on the following documentation: Setting Default Preferences for...
User redirected to the personal site (My Site) instead of the current site after opening notification
legacy Troubleshooting
Issue When on the main site, click Notification from the user menu (by clicking the avatar on the top right). The notification interface will open, but on the left side menu the site will be changed to My Site, instead of...
Object entry permissions are not working when impersonating users.
legacy Troubleshooting
Issue When logging in as an administrator and impersonating a regular site member (with non-elevated permissions), all records are shown instead of just the records of the Site Member. However, when using Objects...
If a drop zone is inserted between 2 others with existing fragments placed, the drop zone content is shifted
legacy How To
Issue A fragment is created with multiple drop zones and some other fragments are placed onto these zones. <div class="fragment_1"> <h1> Drop Zone 1 </h1> <lfr-drop-zone id="drop-zone-1"></lfr-drop-zone> <h1> Drop Zone...
When selecting a blog cover image, the uploaded video is unavailable
legacy
Issue Encountering challenges with uploading videos using the document and media portlet in blogs Steps to reproduce: 1) Navigate to Liferay DXP> Content and Data> Documents and Media 2) Upload a video (.mp4) 3)...
Disable Personal Information Fields in User Account Settings
legacy How To
Issue I would like to disable personal information fields in user account settings to prevent users from editing their names, screennames and other such personal information. Environment DXP 7.3 Resolution Add the...
How to retrieve the layouts where a web content is displayed
legacy
Issue How to determine what page a web content is displayed on. Resolution Best approach is to use the methods of the API provided by com.liferay.journal.service.JournalContentSearchLocalServiceUtil  , content:...
Problems with Images in WebContent Structures
legacy Troubleshooting
Issue 1. Use a vanilla 7.1 with dxp-2. 2. Enable local staging for a new site. 3. In the staging site create a web content Structure and add a field of type Image and set the field as "Required". 4. Create a new web...
How to output the list of file names in "Documents and Media
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Language override is missing the Export-Import
legacy Troubleshooting
Issue We would like to use the Export-Import feature for our translations at Control Panel → Language override but we cannot find it. Environment DXP 7.4 Update 1-15 Resolution This feature has been available since...
How is Bounce Rate calculated?
legacy
Issue We would like to know how the Bounce Rate is calculated. Environment Analytics Cloud Resolution It is calculated every 30 days. If you find that the values are too small, it is possible that there just has not...
Differences in number between Google Analytics vs Liferay Analytics results
legacy
Issue We are currently evaluating Liferay Analytics Cloud vs. Google Analytics and have noted a strong discrepancy in the overall site metrics that are shown in the Liferay Analytics graphs for the past 30 days. We...
Look & Feel Configuration popup displays error upon saving when using HTTP2
legacy Troubleshooting
Issue Look & Feel Configuration popup displays below error upon saving when using HTTP2: Your settings could not be saved Steps to reproduce: Configure the App server to work with HTTP/2. Open the Look & Feel...
Users who are not registered with Liferay application are able to log in
legacy Troubleshooting
Issue Users who are not registered with the Liferay application are able to log in even though they have no connections. Environment Liferay DXP 7.0 to 7.4 Resolution Users log into Liferay DXP by using...
Lodash Security Vulnerability
legacy Troubleshooting
Issue In Liferay, a vulnerable version of Lodash 4.17.14 is being used. Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue LPE-17236 and has already been fixed in the latest fix...
Unable to search orders in the submission page
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a Minium Site and perform a full reindex. 3. Navigate to Commerce > Channels and edit the Minium Channel. 4. Set 'Buyer Order Approval Workflow' to the...
The structure cannot be deleted because it is required by one or more structure links error
legacy Troubleshooting
Issue Position error in the message after deleting a Field Set linked with a process at Manage Field Sets page, showed misaligned, sloppy, and confusingly, with a white box in the background. Steps to Reproduce: 1)...
The page title size and place are not working with long texts
legacy Troubleshooting
Issue When using a long page title, the text is overlapping the other elements on the published form. Steps to Reproduce: 1) Navigate to Content & Data > Forms 2) Create a new form 3) Add any field 4) Add a long...
There is no length restriction on the Name and Description of Web Content template
legacy Troubleshooting
Issue Name and Description don't have a length restriction Steps to reproduce: 1) Navigate to Content&Data> Web Content> Templates 2) Create a new Template Observed Behavior: Name and Description don't have length...
Install Tomcat Manager to a Liferay Bundle
legacy How To
Issue Tomcat Manager is a native application in the default Tomcat bundle but is not included in the Liferay Bundle You need to add Tomcat Manager   Environment DXP 7.3   Resolution Follow this steps to install...
Error Accessing Notifications in Liferay 7.4
legacy Troubleshooting
Issue User encounters below error when trying to access notifications: WARN [PortalImpl:1013] Redirect URL <URL> is not allowed Steps to reproduce: Navigate to Control Panel->Configuration->System Settings Under...
SSO at site level
legacy
Issue Is there any OOTB option to configure SAML for two sites on the same instance? Whether creating a new instance for a site would help to configure SAML? Environment Liferay DXP 7.2 Liferay DXP 7.3...
Workflow tasks shows deleted commerce order
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a site using the 'Minium site template'. 3. Navigate to 'Channel'. Select the single approver workflow for buyer order workflow. 4. Go to the Catalog...
The preview component of the Info Panel shows a broken image preview
legacy Troubleshooting
Issue Invalid preview for non-image files in Info Panel Steps to reproduce: 1) Upload a non-image file to Documents and Media, such as; a PDF file 2) Navigate to the Content Dashboard in Menu > Applications 3)...
When a file is not uploaded, the upload field throws a validation error, even if it is not required
legacy Troubleshooting
Issue The form is not submitted correctly Steps to reproduce: 1) Create an object with the text field required 2) Create an object with an upload field NOT REQUIRED 3) Create a new content page 4) Add a Form...
Unable to add Product Display Page inside channel
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a site using a 'minium site template'. 3. Navigate to channels. 4. Click on the 'Product Display Pages' tab.  5. Click on the "+" button and add the...
NullPointerException in Knowledge Base Search widget
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a page and add a 'Knowledge Base Search' widget on the page. 3. Input any keyword into the search bar and hit Search. Expected Behavior: Knowledge Base...
User cannot configure priority with negative values ​​within actions on a workflow nod
legacy Troubleshooting
Issue User cannot configure priority with negative values within actions on a node as in previous versions of the portal Steps to Reproduce: 1) Navigate to Open Menu > Workflow > Process Builder 2) Add a new...
User can Import a non XML file to Process Builder
legacy Troubleshooting
Issue User can Import a non XML file to Process Builder Steps to Reproduce: 1) Navigate to Open Menu > Workflow > Process Builder 2) Add a new process by importing a .pdf file Expected Behavior: Should not be...
Instance Name is automatically appended to Child Sites
legacy
Issue The title of a Liferay instance is being appended to the page titles of its child sites: <title>Page title - Site title - Instance title</title> Is there any out-of-the-box way to hide it on all sites as well as...
Category cannot be moved due to the error: "ORA-01795: maximum number of expressions in a list is 1000"
legacy Troubleshooting
Issue We have lots of categories and subcategories. When we try to move one, we get the following error: 2021-12-08 07:35:08,104 ERROR [JDBCExceptionReporter:234] ORA-01795: maximum number of expressions in a list is...
Large page tree loads slowly and consumes too much memory
legacy Troubleshooting
Issue If we create a page tree with lots of pages and subpages using the attached script. When a user views the page tree, the UI becomes unresponsive, the browser takes up a lot of memory and the page becomes...
Audience Targeting issue: CT_AU_ANONYMOUSUSER table is populated in the database
legacy Troubleshooting
Issue I have an issue with the CT_AU_ANONYMOUSUSER table. It is populated and updated in the database even though there is no user activity. Environment Liferay DXP 7.0 Resolution There is an issue with the records...
OutOfMemory: Metaspace Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes on the logs appears below error Caused by:...
Does CVE-2022-34305 affect Liferay?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...