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Setting Up Liferay Portal on Websphere 8
This article documents how to deploy Liferay Portal on WebSphere 8. Resolution Before making any changes to the WebSphere application server, stop the server first. Failure to do so can cause errors. The latest...
Users Not Appearing After Reindexing
This article describes a situation where no searchable data appears in Liferay DXP 7.0, as if the indexes disappeared and reindexing does not resolve this. It is possible that your indexes have been set to...
Setting Up an Alfresco Repository
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Setting Up Clustering Liferay Portal on Azure
This article details what is needed to setup Liferay on the Microsoft Azure cloud Virtual Machine Setup Azure manages all instances as Virtual Machines. Create a new instance in the Azure Dashboard and follow the prompts...
DynamicCSSFilter and MinifierFilter Create Temp Files in the Wrong Directory After the Portal-67-6130 Fix Pack
The Liferay Portal 6.1 EE GA3 Portal-67 Fix Pack allows DynamicCSSFilter and MinifierFilter to create temporary files in the wrong directory. Resolution Affects Versions 6.1 EE GA3 patched with Portal-67-6130+ 6.1 EE...
Blade Deploy Does Not Support WAR Files
Liferay's Blade CLI is an easy way for Liferay developers to create new Liferay modules. One of its features is to deploy modules, as described in the Deploying Modules with Blade CLI documentation....
Setting the Default Landing Page in Liferay Portal
Users have the ability to set different default home, default landing pages, and default logout landing pages. There are two places where users can make these changes; in...
Site scope is lost when clicking on a facet after upgrading to Portal 6.2
Searches done in all scopes ("Everything") from a Search portlet upgraded from Portal 6.1 will lose the scope and filter only to the current site if a facet is selected. This only happens if before the upgrade the...
Setting Up a Documentum Repository
This article explains the basic steps to set up Documentum and to add a Documentum repository in the Documents and Media portlet. Note: Integrating with Documentum requires the...
Setting Up a Nuxeo Repository
This article explains the basic steps to setup Nuxeo and to add a Nuxeo repository in the Documents and Media portlet. Resolution The following steps use Nuxeo 5.4.2. Start an existing...
h2 Tags Are Able to Be Edited by Default
Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be...
SAML Plugin Throws NPE When Trying to Access Metadata
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. With...
CKEditor With Mediawiki Format
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Liferay Support does not recommend or...
Scoping Vocabulary and Categories
In Liferay Portal 6.1.x, it became possible to create vocabularies (and thus categories) that only allow certain types of assets. For instance, it's possible to have a vocabulary and...
Known Issues for Kaleo Workflow Designer's Diagram View
By default, the Kaleo Forms EE plugin comes with the Kaleo Workflow Designer feature. This feature helps streamline the creation of workflow definitions and empower more users to...
Help Center Ticket Creation Process
For Best Practices on creating support tickets, please see HERE To access the ticketing home page, you will need to log into the Help Center. After doing so, there are two access...
How to Adjust Notifications in the Out-of-Box Single Approver Workflow
Workflow app comes with the Single Approver workflow out-of-the-box. You can tailor it to your liking and change how it works for you. Here is an example of how to adjust Single Approver workflow's notifications so that it...
Search/Article Tool
Searching is something that has always been a priority for our Subscribers. We wanted to make it efficient as well as a simple process. After logging into Help Center, you’ll find that...
Staging a Site that References Another Site
There may be instances when a Site that is being staged (e.g. Site A) has references to content that was created in another Site (e.g.Site B). This article describes what is happening to the content that is not stored...
Embedding PDF URLs
This is a short tutorial for those wishing to do more with PDFs in DXP 7.0. You are strongly encouraged to read Adding Files to a Document Library first to get a better understanding of how the Documents and Media...
Connection Timeout Caused by 'org.dom4j.DocumentException' When Deploying Portlet, Hook, Etc.
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation...
Users May Appear in the Database but Not in Liferay Control Panel
You may encounter an issue where specific users, or a group of users, are not appearing with the Control Panel. If upon querying the relevant tables in the database you are able to see...
Why was my custom domain rejected by Liferay PaaS?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Why was my custom domain rejected by Liferay...
LDAP Authentication and User Import/Export
This article provides an overview of LDAP integration with Liferay DXP 7.0. This content on authentication, user Import/Export, configurations, upgrade considerations and what has changed from previous Liferay...
Staging Issues with Blogs Portlet
 The following is a checklist for getting blogs to stage if you're experiencing difficulties. While the example is blogs, this could apply to any content. Resolution When attempting to stage blog content: Before turning on...
Group Mapping Left Blank In LDAP Export Leads to Errors
This articles serves as a troubleshooting guide. When Liferay is configured to export users from the portal to LDAP, the following error is encountered: 09:18:31,903 ERROR [LoginAction:128]...
Installing SOLR on a Two Node Cluster
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
How to configure HTTPS in Tomcat for Liferay DXP 7.3
Introduction Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding...
List of Special Characters which cannot be used for tagging
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Liferay Maven Troubleshooting Guide
This article is a troubleshooting guide to assist with common errors in using Liferay Maven SDK. The information listed below is applicable to all Liferay Portal versions.  Resolution...
Unable to Remove Tags and Categories With Local Staging in Portal 6.2
Since the release of Liferay Portal 6.2 users have been able to publish the deletion of major entities. This includes the removal of Web Content Articles, Documents and Media files, etc. However, for Tags and...
Linking to Unpublished Pages for Staging
This article outlines a practical suggestion for preventing errors by keeping the order of publishing and referencing pages in mind when staging. Following the suggestion will help prevent broken links from appearing...
Setting Up Liferay Portal 6.2 on JBoss 7.1.3.
This article contains a basic deployment of Liferay Portal 6.2 with JBoss 7.1.3. Keep in mind that this is just a basic setup and may have to be tweaked for specific environments....
Liferay Digital Experience Platform 7.0
Thank you for choosing an Enterprise Subscription to Liferay Digital Experience Platform 7.0. Liferay DXP 7.0 allows you to create and connect personalized digital experiences across web, mobile, and connected devices....
Setting Up Liferay Portal With Terracota
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This...
Setting Up Liferay 6.2 on MySQL 5.5 With a Read/Write Database Split
This article describes how to set up a Liferay 6.2 bundle on MySQL 5.5 with a JNDI connection and a read/write split configuration.  Resolution 1. Unzip a fresh bundle. 2. Put these properties in your...
Files Are Being Partially Indexed
This article explains why only a portion of some web content appears to be indexed. For example, only some portions of text files are indexed for search while other portions are not searchable. Resolution This is...
Liferay Digital Experience Platform 7.1
Thank you for choosing an Enterprise Subscription to Liferay Digital Experience Platform 7.1. Liferay DXP 7.1 allows you to create and connect personalized digital experiences across web, mobile, and connected devices....
Setting Up Liferay Portal 6.2 on Weblogic 11g
This guide is to help the user set up WebLogic 11g (10.3.6). Resolution Obtain the required .jar files. Copy the serializer.jar and the xalan.jar from the [$build]/lib/portal. Obtain the Liferay Portal 6.2 EE .war...
Setting Up Liferay 6.1 EE GA3 or 6.2 WAR on Tomcat 8
This article describes how to set up Liferay Portal 6.1 EE GA3 or 6.2 EE on Tomcat 8 Server. Resolution 1. Gather the Necessary Files Download and unzip the latest version of Tomcat 8. Download the most recent 6.1 EE...
Minimizing JRuby Memory Issues
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This...
Setting Up Liferay Portal 6.2 on GlassFish 4
This article documents how to install Liferay Portal 6.2 war on Oracle Glassfish 4. Resolution Required Files Download the GlassFish 4 server zip file; available on the GlassFish Server Open Source Edition 4.0...
Preventing Inaccurate or Incomplete PDF Document Previews
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Generating...
Message Boards Do Not Work On MySQL Unless Character Set is UTF-8
When the MySQL database is using a character set that is not UTF-8 (such as Latin1), new message boards posts with special characters like the one in the below screenshot cannot be published. You will see a, Message...
Setting Operating System Permissions in the Liferay Portal 6.2 EE Tomcat Bundle
In the process of building the Tomcat bundle, some read/write/execute permissions may be lost for your operating system. Resolution To regain access to the various files and folders in...
Permissioning Documents as a Site Member
This article explains an issue that arises even after applying a fix for LPS-34514 (this LPS ensures that the option "Site Members" is only shown in the role selection box if the user really had the permission to...
Unable to Move a Search Portlet in a Custom Page Template When Using Default Classic Theme
If you are using the Liferay platform's default classic theme when creating a page template, the search and navigation portlets are added by default. You cannot move or remove those portlets from the page template....
Exceptions when remote staging in a clustered environment
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. In a...
Exporting Web Content Does Not Include Past Versions
Liferay Portal users can export and import the contents of the Web Content Display portlets as a Liferay Archive (LAR). When exporting a LAR from the Web Content Display Portlet, the...
Liferay Service Packs
This article aims to clarify what a Service Pack is, and the two methods that may be used to achieve the latest Service Pack level. Resolution For most versions of the Liferay platform, a Service Pack (e.g. 6.2 EE...
Improved search results when using multiple Asset Publisher portlets
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Before LPS-34161, there was redundancy in the...
Installing and Configuring Solr 4 in Liferay Portal 6.2
The following article outlines a step-by-step guide of connecting Liferay Portal 6.2 EE to Solr 4.3.1 for the purpose of testing. Please note that for Liferay Portal 6.2 EE, the supported versions of Solr 4...
Broken Links Prevent Web Content from Publishing in DXP 7.0
Starting with Liferay Digital Experience Platform (DXP) 7.0, a new validation process was added to check if linked text in a web content article links to a valid Liferay page. The way the validator works is...
Installing Liferay Portal 6.2+ EE Plugins Without Using Marketplace Portlet
How can users install plugins if they cannot use the marketplace portlet within the control panel of Liferay portal? Resolution The plugin would have to be downloaded as a file and...
Elasticsearch 6 and X-Pack Common Problems
This article addresses some of the common problems you may encounter when working with Elasticsearch 6, and serves as a troubleshooting guide to help you resolve them. Please notice that some of these problems apply...
Incorrect Language Locale Appended to URLs for Authenticated Users
This article documents an issue where Liferay Digital Experience Platform (DXP) 7.0 stores the locale (e.g. /fr) of a guest session (that is, no one has signed in yet) and then keeps the same locale even after a user...
Configuring Elasticsearch 6 With an OSGi Configuration File
This article documents an OSGI configuration file name change. This name change is the result of a known issue that Liferay platform users have experienced while using Elasticsearch 6 with their Liferay DXP 7.0...
Enabling or Disabling Permission to Edit Specific Fields in the My Account Portlet
This article demonstrates how portal administrators can enable or disable permissions to edit specific fields in the My Account portlet in Liferay Portal 6.2. By default any user...
Including Patching Tool Info With a Help Center Ticket
In the process of reproducing customer issues, it is critical that the patches in a given environment be made available to the Liferay Support Engineer who will be assisting you. This article describes how to capture...
Upgrading from Portal 5.2.8 to Portal 6.1.10 with JNDI datasource in Weblogic fails
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Setting...