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Gulp build task fails with: "Error: It's not clear which file to import for '@import ..."
legacy Troubleshooting
Issue After launching a gulp build task, the tool will encounter an error similar to the below: [15:14:33] 'build:compile-lib-sass' errored after 811 ms [15:14:33] Error in plugin 'gulp-sass' Message:  ...
Open Graph tags and feature is missing
legacy
Issue I am trying to configure Open Graph based on the following article: Configuring Open Graph  but the functionality is not available in our environment. Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Open Graph is...
Web Content Display portlet shows content for Guest even when permission is denied
legacy Troubleshooting
Issue When creating a new web content with permission set to denying access to it for Guests and adding it to a Web Content Display portlet which a Guest can see, the portlet shows the content regardless of the...
Assign bulk users to an organization/user group/site
legacy How To
Issue I'd like to add many users at once to an organization/user group. How to do it? Environment Liferay DXP 7.2 Resolution Currently it is not possible to assign bulk users to an organization or user group from...
How to install Liferay Connector SAML 2.0 without need to restart in a Docker Container for Kubernetes usage
legacy How To
Issue I have a docker image in Kubernetes with Liferay installed. I'd like to deploy the SAML 2.0 connector plugin without the need to restart.  Environment Liferay DXP 7.2 Resolution Copy the SAML 2.0 Connector...
Configuring Liferay's LDAP Settings to Import Users in DXP 7.3
legacy How To
This article shows how to setup Liferay DXP 7.3 to import users from an LDAP server through the graphical user interface. The steps are the basically the same as for earlier versions of Liferay, but the UI...
After upgrading to Fix Pack 17, extra privateLayout=true lines are generated in the database
legacy
Issue After upgrading to Fix Pack 17, we can see in the database that some private layouts are generated even though we have no private pages. Environment DXP 7.1 with Fix Pack 17 Resolution The private layouts are...
How to resolve an "Invalid state passed to 'buttonStyle'" browser console error when using an asset publisher to view Rich Summary content
legacy Troubleshooting
Issue When using the "Rich Summary" template in an Asset Publisher to view web content, we are seeing multiple warnings in the browser console that look like the following: Warning: Error: Invalid state passed to...
Microsoft Office XML metadata are copied in CKEditor
legacy Troubleshooting
Issue Liferay content editors and administrators may sometimes notice that, on Firefox ESR, when copying (CTRL+C) and pasting (CTRL+V) the content of e.g. Microsoft Word in the CKEditor, the below XML metadata...
I cannot select birthday year in date picker using Liferay Forms
legacy How To
Issue I have a form with a date field The date field should be used to select birthdays The year-selector goes back only 5 years prior to the current year Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3...
Audience Targeting filename
legacy
Issue What does WCM-XXXX in the Audience Targeting source filename? Example:   Liferay Audience Targeting 3.0.0-WCM-1508-src.zip Environment DXP 7.1 Resolution Aside from the version (3.0.0.), the other part...
How to include unique links in an RSS feed that point to a displayed web content article
legacy How To
Issue Our team is attempting to set up an RSS feed for web content, but are running into one of two issues: either all URLs listed in the feed are identical (pointing to the site, instead of pointing to where an...
DXP 7.2 Service Pack 3 (SP3)/Fix Pack 8 (FP8) requires Liferay Connector to Elasticsearch 7 v3.1.0 or higher
legacy Troubleshooting
Symptom When DXP 7.2 is configured with Elasticsearch 7 and your patch level is Service Pack 3 (SP3) or Fix Pack 8 (FP8) or higher, the following error is thrown in the console when starting DXP and the Elasticsearch...
Unexpected new indexes appear in Elasticsearch after installing DXP 7.2 FP8+/SP3+
legacy
Environment Existing Liferay DXP 7.2 installations after moving to Fix Pack 8+/Service Pack 3+ (FP8+/SP3+) patch level Elasticsearch 6.x/7.x Symptom After installing DXP 7.2 FP8+/SP3+, the following new indexes...
DXP 7.2 Service Pack 3 (SP3)/Fix Pack 8 (FP8) requires Liferay Connector to Solr 7 v2.1.0 or higher
legacy Troubleshooting
Symptom When DXP 7.2 is configured with Solr 7 and your patch level is Service Pack 3 (SP3) or Fix Pack 8 (FP8) or higher, the following error is thrown in the console when starting DXP and the Solr 7 connector...
Should the predefined value in a hidden Form field be recorded on Form submission?
legacy
Issue I have a form with 2 fields: - "Visible field" - "Hidden field" with a predefined value The Form has a rule: - If "Visible field" is not empty, then show "Hidden field" Submit 2 form entries, one where the...
liferay-search-tuning-rankings index is missing from Elasticsearch after installing DXP 7.2 FP8+/SP3+
legacy
Environment Existing Liferay DXP 7.2 installations after moving to Fix Pack 8+/Service Pack 3+ (FP8+/SP3+) patch level Elasticsearch 6.x/7.x Symptom After installing DXP 7.2 FP8+/SP3+, the...
Setting Up Liferay Portal on Websphere 8
legacy How To
This article documents how to deploy Liferay Portal on WebSphere 8. Resolution Before making any changes to the WebSphere application server, stop the server first. Failure to do so can cause errors. The latest...
Issues With Displaying SVG Files
legacy Troubleshooting
When you upload an .svg image file to Documents & Media, you will not be able to add it into a Web Content while writing or editing a web content. However, you will be able to successfully upload an .svg at the...
Error Message 'Invalid Code Length Set' When Creating a Theme Using Maven in LDS
legacy Troubleshooting
This article documents a known issue where creating a theme using Maven in LDS may result in an error message: Invalid code length set. The root cause is that some dependencies are not downloaded completely. This article...
Setting Up Liferay Portal War on Tomcat 7
legacy How To
This article documents how to set up Liferay Portal using a war on Tomcat 7. Resolution 1. Gather the Necessary Files Download and unzip the most recent supported version of Tomcat 7. Download the most recent Liferay...
Liferay Portal 6.2 EE SP14 Known Issues
legacy Troubleshooting
This article lists the issues that exist in Liferay Portal 6.2 EE SP14. Resolution Status: Fixed Description: Complete local is prepended to the URL when setting local.prepend.frendly.url.style to 2. Resolution:...
Setting Up an Alfresco Repository
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Site scope is lost when clicking on a facet after upgrading to Portal 6.2
legacy Troubleshooting
Searches done in all scopes ("Everything") from a Search portlet upgraded from Portal 6.1 will lose the scope and filter only to the current site if a facet is selected. This only happens if before the upgrade the...
DynamicCSSFilter and MinifierFilter Create Temp Files in the Wrong Directory After the Portal-67-6130 Fix Pack
legacy Troubleshooting
The Liferay Portal 6.1 EE GA3 Portal-67 Fix Pack allows DynamicCSSFilter and MinifierFilter to create temporary files in the wrong directory. Resolution Affects Versions 6.1 EE GA3 patched with Portal-67-6130+ 6.1 EE...
Setting Up a Documentum Repository
legacy How To
This article explains the basic steps to set up Documentum and to add a Documentum repository in the Documents and Media portlet. Note: Integrating with Documentum requires the...
SAML Plugin Throws NPE When Trying to Access Metadata
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. With...
h2 Tags Are Able to Be Edited by Default
legacy Troubleshooting
Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be...
Removing Default Document Types and Page Templates
legacy How To
Important: Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be...
Expando Permission Exception
legacy Troubleshooting
A user who is assigned to a role that can manage web content may encounter "Web Content is temporarily unavailable" error on the page. If the following error message shows up in the log, it means the user needs update...
JBoss Web 7.0.16 Memory Leaks
legacy Troubleshooting
There is currently a known issue for some Liferay customers using a clustered JBoss Web 7.0.16 Server (and previous versions) in which a memory leak occurs. According to the Red Hat JBoss Enterprise Application...
ORA-00972: 'Identifier is too long_' Error When Deploying Notifications Portlet
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...
'IllegalStateException' Errors When 'layout.parallel.render.enable' is Set to 'true' in Liferay Portal 6.2 on Tomcat
legacy Troubleshooting
This article documents a known issue for users on Apache Tomcat 6.0.44, 7.0.69 or newer (including Tomcat 8) after Apache has issued a bug fix on those versions. When layout.parallel.render.enable=truehas been set,...
Performance Issue With LDAP Imports When Using Oracle Database
legacy Troubleshooting
This article is regarding a performance issue that may surface when executing an LDAP import using the UserGroup method for a large amount of users. Specifically, the issue is that the...
Export Process Fails if the Asset Name Has a Forbidden Character
legacy Troubleshooting
This article documents a known issue in the export process if any asset has a forbidden character in the name. These characters are usually reserved for HTML and XML and thus should not be used. In the case of...
Liferay's Clustering API
legacy How To
Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding...
Patching a Liferay Cluster With No Down Time
legacy How To
This article describes steps for customers to patch Liferay instances in a cluster with no down time for the cluster environment. Known as a rolling change, there are limitations to...
Patching Tool 1.0.23
legacy Troubleshooting
The Patching Tool 1.0.23 is a maintenance release which includes fixes and minor updates. This article outlines improvements to the Patching tool, Steps on How to configure the...
Setting Up a SharePoint Repository With Liferay Portal
legacy How To
This article describes how to set up a SharePoint repository to be used with the Documents and Media portlet of Liferay Portal. For versions of the SharePoint Connector...
Signing into Liferay Using NTLM Before the User is Imported From LDAP Causes Error
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...