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Issue Why the other log files size is 0. The files are "host-manager.xxxx-xx-xx.log, localhost.xxxx-xx-xx.log, manager.xxxx-xx-xx.log". Environment Liferay DXP 7.2 Resolution The other log files "host-manager.xxxx-xx-xx.log, localhost.xxxx-xx-xx.log, manager.xxxx-xx-xx.log" will be 0 in...

Issue Why does the below warning trigger?  2021-08-18 20:14:27.334 WARN  [ajp-nio-8009-exec-795][HttpMethodBase:185] Going to buffer response body of large or unknown size. Using getResponseBodyAsStream instead is recommended. Environment Liferay DXP 7.2 Resolution This error says not to...

Issue When recreating the pod during the pod start-up stage, clustering doesn't work properly, and the below error triggers. But, the Liferay cluster works perfectly post restarting the pods by truncating the entries in the JGroupsPing tables. Why does this happen? -0-58215:...

Issue A Data Provider configured in DXP 7.0 can lead to NullPointerExceptions when upgrading to DXP 7.2 Steps to reproduce: 1. Start Liferay DXP 7.0 server 2. Navigate to Forms -> Data Providers -> Add REST Data Provider 3. Fill out the Data Provider and Save 4. Shutdown the DXP 7.0...

Issue After upgrading Liferay DXP 7.2 to Fix Pack 15, the following warnings and error are printed in the logs on startup: log4j:WARN Continuable parsing error 3 and column 30 log4j:WARN Document root element "Configuration", must match DOCTYPE root "null". log4j:WARN Continuable parsing...

Issue During a two-way SSL handshake, the following exception occurs. javax.net.ssl|WARNING|DC|tomcat-http--46| EDT|SSLSocketImpl.java:1428|handling exception ( "throwable" : { java.lang.NullPointerException at org.bouncycastle.crypto.signers.PSSSigner.generateSignature(Unknown Source)...

Issue Users are unable to export and save the configurations set by the Service Access Policy. Steps to reproduce: 1) Start a clean bundle of Liferay DXP 7.2 2) Navigate to Control Panel -> Configuration -> Service Access Policy -> System_Default and edit the Title 3) Save the...

Issue After upgrading from fix pack 8 to 11, the portal starts up with NPE. 2022-01-06 12:42:49.469 ERROR [default task-1][MainServlet:1168] com.liferay.portal.kernel.events.ActionException: java.lang.NullPointerException ...... Caused by: java.lang.NullPointerException at...

Issue We need information about the file upload protocol that is used by Liferay in the file upload functionality from the users' browsers. This information is necessary to fix some network issues in the firewall and other related elements. Environment Any Liferay version Resolution In...

Issue While upgrading Liferay themes from Portal 6.2 to 7.2, the following error is coming. bash-4.4# gulp upgrade [20:01:07] Using gulpfile /home/node/devcenter-theme/gulpfile.js [20:01:07] Starting 'upgrade'... ? We recommend creating a backup of your theme files before proceeding. Are...

Issue Why "LPKGVerify RuntimeException" triggers? SEVERE: Exception sending context initialized event to listener instance of class com.liferay.portal.spring.context.PortalContextLoaderListener java.lang.RuntimeException: com.liferay.portal.lpkg.deployer.LPKGVerifyException: LPKG...

Issue "The activate method has thrown an exception java.nio.file.NoSuchFileException: + {path}" reported for bundle com.liferay.portal.osgi.web.wab.generator.impl when starting server. 2021-12-23 05:46:17.220 ERROR [main][WabGenerator:93] bundle...

Issue After portal upgrade, when updating the elastic search in DXP 7.3, options are not available to configure while selecting the "Remote Cluster Connection ID". And the below error triggers at the same time span when this activity is performed. 2021-09-15 01:57:37.319 ERROR...

Issue Liferay 6.2 class SearchEngineUtil equivalent in Liferay 7.2. Environment Liferay DXP 7.2 Resolution The below document includes the replaced classes of the deprecated ones....

Issue Unable to create a SAML certificate using Document Library Keystore Manager with Google Cloud Storage There was a problem loading the SAML Keystore. Please contact your system administrator. Environment Liferay DXP 7.3 Resolution The observed behavior is a known issue LPS-146269...

Issue Changing the display view when in the People section does not remain if you navigate away to a different page. Steps to reproduce Start a clean bundle of Liferay DXP 7.2. Go to People -> Memberships and change the view from "Cards" to "Table" Go to People -> Teams, and then back to...

Issue With two Liferay 7.2 SP3 nodes, configured unicast clustering. However, it has been observed that clustering does not always work properly and that the cluster returns to normal operation when the entries in the jgroupsping table are deleted. The following errors have been...

Issue I changed Liferay's root context to a custom context, and now headless API calls are returning "access denied" errors. Environment DXP 7.3 Resolution This issue is fixed by LPS-143355  Additional Information Read more about Headless Delivery  , content:...

Issue Is that NTLM solution works when the user should land on the home page automatically instead of getting a login page as long as the portal has connected to the client machine or the network? Environment Liferay DXP 7.3 Resolution NTLM authentication was deprecated from Liferay DXP...

Issue I would like to find out which osgi module owns a jar that's been written to the $liferay_home/osgi/state directory. Environment DXP 7.2 DXP 7.3 Resolution  The id of the bundles in Gogo Shell corresponds to the subfolder names in osgi/state/org.eclipse.osgi . To see all the bundle...

Issue When I attempt an export of a site containing a large number of PDF documents in DXP 7.3, the export takes a very long time. Environment DXP 7.3 Resolution This issue is resolved by LPS-142761   Additionally, the following workaround speeds up export time: On the export screen,...

Issue After installing a fix pack, sometimes the environment may not start back up and will encounter the following error: 10-Nov-2021 18:14:07.441 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to...

Issue After installing a new fix pack / hotfix, the portal is not starting up, even though the temporary folders have been deleted. 06-Dec-2021 13:15:32.439 SEVERE [main] org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to listener...

Issue Liferay fails to manage unique sessions and displays the mismatched data of the users when using the below code ThemeDisplay td = (ThemeDisplay) renderRequest.getAttribute(WebKeys.THEME_DISPLAY); User user = td.getUser(); String clientId = user.getScreenName().toUpperCase();...

Issue What does this error mean? When it will occur? 2021-07-21 00: 02: 06.207 ERROR [ServerService Thread Pool - 111] [ServiceProxyFactory: 109] Service "com.liferay.portal.kernel.messaging.DestinationFactory" is unavailable in 60000 milliseconds while setting field "...

Issue The ExportImport Service failed during the upgrade from Liferay 6.2 to DXP 7.2: ERROR - Failed upgrade process for module com.liferay.exportimport.service com.liferay.portal.kernel.upgrade.UpgradeException: com.liferay.portal.kernel.exception.SystemException:...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I need to make some changes in Tomcat's server.xml file, but don't know how to do it in a Cloud environment. Environment Liferay PaaS...

Issue In case of using Kubernetes, you might encounter a problem in your cluster using JDBC_PING, as the entries from the jgroupsping table related to the shutdown pods are not getting deleted. Environment DXP 7.3+ Kubernetes Resolution Set the following property:...

Issue When upgrading from Fix Pack 1 to Fix Pack 2, issues with the control panel options arise, such as being unable to use the page building option and having no portlets visible on the home page. The console errors seen during server startup are listed below. ERROR...

Issue The server is down with the below exception. What does this error mean? ERROR [https-jsse-nio-8443-exec-144] [JDBCExceptionReporter: 234] The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "Connection reset...

Issue As per the business-specific requirement, modified the configurations by changing from default multicast with unicast clustering. While doing so, how the application performance will be impacted between Unicast and Multicast configurations? Environment Liferay 6.2  Resolution There...

Issue Unable to get notification over UI even after adding entry in usernotificationevent table through UserNotificationEvent API. Environment Liferay DXP 7.2 Resolution Even after adding entry in usernotificationentry, in order to interpret the notification event and determine whether...

Issue We have a WAR portlet that uses JSONFactoryUtil.looseDeserialize method. Also, our class is defined as whitelisted. See following: json.deserialization.whitelist.class.names=\ com.liferay.portal.kernel.cal.DayAndPosition,\ com.liferay.portal.kernel.cal.Duration,\...

Issue User gets below error on server startup/restart: ERROR [main][DialectDetector:147] com.mysql.cj.jdbc.exceptions.CommunicationsException: Communications link failure__The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from...

Issue After upgrading the portal to DXP 7.3, the following stack trace in some custom modules is reported: Caused by: java.lang.NullPointerException at com.liferay.portal.cache.internal.dao.orm.FinderCacheImpl._getArguments(FinderCacheImpl.java:466) at...

Issue If there is an unexpected error, sometimes a "Your request failed to complete" error is displayed on the user interface, but no additional information is given. How can I get more information on this error? Environment Any Liferay DXP version Resolution In order to get more...

Issue It is necessary to regenerate all thumbnails of the documents in documents and media. After executing "Reset preview and thumbnail file for Documents and Media" in the server administration section, the thumbnails are deleted, but they are not regenerated until the thumbnail is...

Issue When creating custom widgets, if multiple widgets are deployed within the same war file, the individual names of the widgets are not seen in the Add Widget menu within Liferay Instead, each widget shares the same name Environment Liferay DXP 7.3 Resolution This occurs if a widget...

Issue After upgrading our 7.0 bundle (where we had some categories in the Global site used for various assets) to 7.3, the vocabularies look to be duplicated in the post-upgrade environment (one list that cannot be edited/deleted), and new staging publishing events in the Global site are...

Issue Fetching the web contents using the headless API with the "Accept-Language" header returns the selected language variation if there is a translation for it, but otherwise, it returns the default language version. curl -X GET...