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How to check for errors while mass importing users with batch API?
Issue We are using http://localhost:8080/o/headless-admin-user/v1.0/user-accounts/batch to mass import users. We receive a HTTP code 202 in return indicating that the request is sent and being processed. How to check for possible errors during the process?   Environment Quarterly...
Unable to see the 'SEO' icon in Quarterly Release 2024.Q2
Issue According to Configuring XML Sitemaps documentation, users are unable to locate the 'SEO' icon in 2024.Q2 Environment Quarterly Release 2024.Q2 Resolution In order to see the 'SEO' icon, users need to enable XML Sitemap feature flag by navigating to Control Panel > Instance...
Forms API returns default Field Name instead of the Field Reference value
Issue When making a request using a forms API such as the getFormRecord endpoint, the response returns the default Field Name(e.g. “Text12345”) instead of the newly created field Reference value on a field. Environment DXP 7.3 DXP 7.4 Resolution This is the expected behavior as the Field...
After installing the Elasticsearch enterprise license I am not able to find where the JSON file is stored
Issue I installed the Elasticsearch license via API. After installation, I am not able to find where the JSON file is stored. Environment Liferay DXP 7.4 Resolution When you install the Elasticsearch license using the API, the license information is stored in the internal cluster state...
jgroups WARN in the Logs When Starting the Second Node in a Two Node Cluster
Issue During restart of a node in a clustered environment, WARN logs are thrown due to jgroup jgroups receive failures are logged as warnings during cluster node startup WARN [jgroups-11,liferay-channel-control,node1-62578][JGroupsReceiver:78] Unable to deserialize message payload...
Certificate details of internal load balancer
Issue There are few static IPs for private S2S connectivity, over different services like webserver and database. However, for webserver whose static IP is 172.xx.xx.xx, the certificate is updated at the external load balancer level and shared the same certificates with the integrated...
Error message: Portal property "session.timeout.auto.extend" was modularized to com.liferay.frontend.js.web as "auto-extend"
Issue When starting up Liferay DXP, the following error message is displayed in logs: ERROR [main][VerifyProperties:138] Portal property "session.timeout.auto.extend" was modularized to com.liferay.frontend.js.web as "auto-extend" Environment Quarterly Releases:...
Log Directory for Liferay
Issue The log folder may become oversized, causing server hang-ups, so how do I configure the logging directory for Liferay? Environment Liferay DXP  7.3 Liferay DXP 7.4 Resolution The following are the steps that can be carried out to achieve this: NOTE: The following resolution...
How to migrate from SharePoint to Liferay DXP?
Issue We would like to migrate a lot of content from SharePoint to Liferay. Are there any Liferay-specific tools, connectors, or utilities available to facilitate this migration process? Environment Liferay DXP Resolution This task may involve several steps. Liferay does not have any...
Security scan detected a "Reference to Windows file path is present in HTML"
Issue Our security scan detected a "Reference to Windows file path is present in HTML" in the following URL: https://localhost:8080/o/js/resolved-module/frontend-js-node-shims$path-browserify@0.0.0/index.js?languageId=en_US Can you please solve this security issue? Environment DXP 7.2...
Spring Boot Client Extension fails with [invalid_token_response] An error occurred while attempting to retrieve the OAuth 2.0
Issue We have a Spring Boot extension client that interacts with the Liferay APIs and that makes the OAuth2 challenge via OAuth2AccessToken oAuth2AccessToken = liferayOAuth2AccessTokenManager.getOAuth2AccessToken(clientRegistrationId); When we launch the Spring Boot application via...
Is it possible to use wildcards with virtual hosts?
Issue We are using Azure and we set the virtual hosts in the portal-ext.properties with virtual.hosts.valid.hosts with oursite-xxxx.region.azurecontainerapps.io We receive a blank landing page like this because the URL's xxxx part is expected to change: Is it possible to use wildcards...
How to reference static assets by URL from a client extension on SaaS?
Issue I am trying to use static assets (images) from the test-theme-css client extension that I deployed. When running the project locally, I am able to do this, but on SaaS, the URL does not work. Local URL: http://localhost:8080/o/test-theme-css/images/logo.jpg SaaS URL...
How to setup custom error page in Nginx webserver
Issue NOTE: Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles will be at your team's discretion. The following...
Liferay logs Timezone
Issue How do change the timezone displayed in the Liferay log files without changing the JVM time zone? Environment Liferay DXP 7.4 [All updates] Liferay Quarterly Release Resolution Get a copy of the portal-log4j.xml file by extracting it from the portal-impl.jarfrom...
Error message: Portal property "cluster.executor.debug.enabled" was renamed to "cluster.link.debug.enabled"
Issue When starting up Liferay DXP, the following error message is displayed in logs: ERROR [main][VerifyProperties:220] Portal property "cluster.executor.debug.enabled" was renamed to "cluster.link.debug.enabled" Environment Quarterly Releases: 2024.Q3,2024.Q2,2024.Q1,2023.Q4,2023.Q3...
Unable to initialize bundle
Issue Tomcat folder is missing after running blade gw initbundle command. Steps to reproduce: 1. blade init -v dxp-7.4-u102 liferay-workspace 2. echo >> liferay-workspace/gradle.properties 3. echo...
NullPointerException when evaluating AuthLoginGroupSettingsUtil.isPromptEnabled
Issue The following error is thrown in the logs every once in a while: 2024-07-29 06:55:37.018 ERROR [http-nio-8080-exec-7][CTCollectionPreviewFilter:53] java.lang.NullPointerException java.lang.NullPointerException: null at...
How to implement Bar Chart in DXP?
Issue How to display dynamic data on bar and graph charts in Liferay DXP? Environment Liferay DXP 7.4 Resolution NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing...
Garbage Collection on Java 21
NOTE: Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles will be at your team's discretion. Issue Need the JVM...
How to resolve "From address not allowed" email errors in a Liferay SaaS environment
Issue In our SaaS environment, email notifications are failing when the "From Address" domain does not end in "@lxc.app" in our notification template for creating objects (even after adjusting the "Email Sender" field within Instance Settings → Email), and the following error was...
Obsolete "module.framework.properties.dependency.manager.sync.timeout" Portal Property
Issue Migrating from Liferay 7.3 to 7.4, I noticed that the module.framework.properties.dependency.manager.sync.timeout property no longer works in 7.4. This is the error I'm getting: ERROR [main][VerifyProperties:172] Portal property...
Obsolete "dl.file.indexing.interval" Portal Property
Issue Migrating from Liferay 7.3 to 7.4, I noticed that the dl.file.indexing.interval property no longer works in 7.4. This is the error I'm getting: ERROR [main][VerifyProperties:172] Portal property "dl.file.indexing.interval" is obsolete Environment Liferay DXP 7.4 Resolution...
How to determine the master node?
Issue I am running a clustered environment, and I would like to know whether the node I am currently on is the master node. Environment DXP 7.0+ Resolution Liferay doesn't have a fixed “master” node in the traditional sense. Instead, it uses a distributed architecture where nodes...
Liferay Support for Spring 5.x
Issue Since, Spring 6.0.x supports JDK 17-21, while Liferay DXP 7.4 supports JDK 8 and JDK 11, hence upgrading to Spring 6.0.x for Liferay is currently not possible. Also, Spring 5.x's End of Support (from Spring) is by the end of Aug-2024, How will Liferay handle potential security...
Custom module fails to start with error "Stopping blacklisted bundle"
Issue I have deployed a custom module, but it is failing to start and does not work. The logs show this message: Stopping blacklisted bundle my-custom-portlet_1.0.0 Environment Liferay DXP 7.4 Liferay PaaS Resolution Navigate to: Menu → Control Panel → System Settings → PLATFORM → Module...
Accessing the virtual instance over another machine without using the internet
Issue How to access the virtual instance (of Liferay Server running on Machine A) over Machine B without using the internet? Environment Liferay DXP 7.4 Resolution First, check the domain configured for your virtual instance by navigating to Control Panel > Configuration > Virtual...
Redirect URL configuration does not persist after a restart
Issue We noticed that after changing the Security Mode of Redirect URL configuration from "IP" to "Domain", and subsequently restarting Liferay, the configuration was back to "IP" again. We want to ensure this change in configuration persists even after a restart. How can we achieve...
Log4j warnings and error on startup after upgrading to Update 36
Issue After upgrading Liferay DXP 7.3 to Update 36, the following warnings and error are printed in the logs on startup: log4j:WARN Continuable parsing error 3 and column 30 log4j:WARN Document root element "Configuration", must match DOCTYPE root "null". log4j:WARN Continuable parsing...
Obsolete "layout.comments.enabled" Portal Property
Issue Migrating from Liferay 7.3 to 7.4, I noticed that the layout.comments.enabled property no longer works in 7.4. This is the error I'm getting: ERROR [main][VerifyProperties:172] Portal property "layout.comments.enabled" is obsolete Environment Liferay DXP 7.4 Resolution...
Weblogic 14.1.1 + Liferay Installation
NOTE: Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles will be at your team's discretion. Prerequisites:...
Is it possible to disable the /combo/ present when loading the sites?
Issue When loading the sites, we always notice a /combo/ component at the beginning. Is it possible to disable it? Environment All environments Resolution The combo requests will disappear if you use the property javascript.fast.load=false. However, this will be counterproductive, as it...
CDN caching of images and JSON files
Issue Are the images and JSON files served from Liferay cached at CDN in Liferay Cloud? Environment Liferay Cloud- PaaS Resolution According to Google's documentation, images (including JPEG and PNG) are cached and can be validated from the GCP logs. But, the JSON files are not cached by...
Identifying the license information for components used in Liferay DXP
Issue I need to know the license information for components used in Liferay DXP. My security scan tool is flagging Liferay components with license not found errors. Environment Liferay DXP Resolution Liferay can provide an SBOM (Software Bill of Materials) in SPDX JSON format that...
Errors when attempting to create/edit web content from the control panel
Issue After to recently migrated from Liferay 7.3 to 2023.q3.7, an error occurs immediately upon entering the edit (or creation) of content (and it continues to reproduce in the JS console when switching languages in the contribution). This error makes content management impossible The...
Database level changes in Quarterly Releases
Issue What are the database-level changes from DXP 2023 Q4.0 to DXP 2024 Q2.0? Are there any additions of new tables, fields, and modifications to the existing tables? Environment Liferay DXP [all versions] Resolution The Liferay database is the product database. Liferay DXP needs the...
java.sql.SQLException: Illegal mix of collations for operation 'UNION'
NOTE: Be sure to take a backup of your database prior to making any changes. Always test the changes in a lower environment before making changes in production. Making manual changes to the database is not recommended, and should be carefully assessed based on your own business needs and...
Unable to include JSP
Issue The following errors are encountered when the user accesses the portal, which increases the log size. ERROR [https-jsse-nio-0.0.0.0-8443-exec-29][DynamicIncludeUtil:81] java.io.IOException: Unable to include JSP /html/portal/dynamic_include/view.jsp java.io.IOException: Unable to...
How can I check the progress of an upgrade?
Issue Is there a way to check the progress of an upgrade while it is still happening?  Environment Quarterly Release 2024.Q1 2023.Q4 2023.Q3 DXP 7.4 DXP 7.3 DXP 7.2 DXP 7.1 Resolution The simplest way to do this would be to tail the upgrade log, which is typically located in...
Missing default Store
Issue When trying to perform an upgrade, the following error appears in logs: ERROR [main][DBUpgrader:70] Missing default Store Environment Quarterly Release: 2023.Q3, 2023.Q4, 2024.Q1, 2024.Q2 Liferay DXP 7.4 Resolution Check that the path specified in your file...

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