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Cookie login failure (Cookie invalid or empty) in mobile SDK applications with SAML activated
legacy Troubleshooting
Issue After activating SAML in their portal, an application developed using Mobile SDK fails to log in with the following error (Could not login ... Cookie invalid or empty): 2021-05-27 11:00:18.818...
External editor fails to open with Office 365
legacy Troubleshooting
Issue When using Firefox and trying to click the menu option "Edit with Office 365" in DXP 7.2, the external editor may fail to open.  Environment DXP 7.2 Resolution The reason for this behavior is due to a pop-up blocker...
When I change the page name and its friendly URL, the new page can still be accessed when using the old page URL - DXP 7.3
How To
Issue I have a page with a friendly URL. I changed the page name and friendly URL. However, when I try to access the page with the new name using the old page friendly URL, I get redirected to the new page instead of...
Azure Blob Storage
legacy How To
Issue How to store file from Liferay to Azure blob storage container in Liferay DXP 7.3 Environment Liferay DXP 7.3 Resolution Configuring the store To configure the store, go to System Settings > File Storage > Azure...
Impersonation Security concerns
legacy
Issue Impersonation is a powerful feature of Liferay. This article serves to answer the following questions regarding its security.  Who triggers the impersonation request? How long that kind of access will be used?...
Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media
legacy Troubleshooting
Issue Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media For example, if we have Liferay Sync configured to detect changes within a directory where a LibreOffice document is actively...
Import tags using .csv files
legacy
Issue If you need to add tags in bulk, the only way to do it in Liferay is via .lar files. Would it be possible to import via .csv files? Environment Liferay DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3. Resolution Liferay...
How to resolve users being unable to log out after configuring a Token-Based SSO
legacy Troubleshooting
Issue After configuring and enabling a Token Based SSO in our 7.2 environment (upgraded from 7.0), users are now unable to log out, and they are instead redirected to the home page (still logged in). In our 7.0...
Wrong Romanian ("ro") translation in Language_ro.properties
legacy Troubleshooting
Issue It has been reported that the Romanian translation for both the country name and language of Romania is incorrect in Language_ro.properties.  Actual behavior: romanian=Romanana country.romania=Romanana...
Countries in Shipping address are displayed in English regardless the selected user language
legacy Troubleshooting
Issue Steps to reproduce: Log in and go to My Account > Account setting Change the language to something other than English (e.g. Hungarian or German) Create a Minium site and navigate to catalog Add a few items to the...
Guest User cannot access the display page template after publish to live web content that has been edited
legacy Troubleshooting
Issue Steps to reproduce 1. Create web content with structure Basic Web Content. 2. Create a default display page template for Basic Web Content. 3. Add Asset Publisher Portlet to the home page. 4. Configure...
Custom Field values are not saving in SKUs
legacy Troubleshooting
Issue When we are giving any values in the custom field, it is not saving the values in SKU even after publishing. Steps to reproduce 1. Go to control panel menu > select Custom Fields under Configuration. 2. In...
I cannot export Liferay Portal users
legacy Troubleshooting
Issue When I try to export the portal users, the process fails and the portal displays the error "This site cannot be accessed". The portal log shows the following errors: ERROR [default...
How to get admin's name off of the form and replaced with desired text?
legacy Troubleshooting
Issue Steps to reproduce Start a clean bundle of Liferay DXP 7.1 installed with dxp-10 Go to Content -> Forms and add a new form. Add a text field to the form and then Publish it Edit the form and select the options in...
CVE-2021-27568 json-smart v2 through v2.4
legacy Troubleshooting
Issue Steps to Reproduce: The json-smart.jar's can be found here:...
Price Range Filter not working on Sell Price
legacy Troubleshooting
Issue Follow the below steps to generate an issue 1) Take Liferay DXP 7.3 GA1. 2) Login with a valid credential 3) Create new minium site template 4) Go to products for e.g ABS Sensor -> Click on SKUS -> Give Base...
How to import commerce product?
legacy How To
Issue Is there any feature where we can import Liferay Commerce Products? Environment Liferay DXP 7.3 Commerce 3.0 Resolution There is no out-of-the-box feature available to import the products in bulk. However, the...
Price Change for Duplicate Product
legacy Troubleshooting
Issue Steps to Reproduce: 1. Create a Minium site. 2. Go to Products. 3. Open any product. 4. Create a duplicate of that product. 5. Open the SKU of the original product. 6. Change the Base Price. 7. Now open the SKU...
Product workflow triggers before clicking on Submit for Publication
legacy Troubleshooting
Issue Steps to Reproduce: 1. Assign workflow to Product. Open Menu > Workflow > Process Builder Now go to Process Builder > Configurations. For Commerce Product, choose Single Approver Workflow(Refer to the...
Justify option is only available for Images and not available for Text and Video in Product Description
legacy Troubleshooting
Issue Steps to Reproduce: Click on any existing product or add a new product Add small image Select image, you will find justify image options Add text Select text, you will not get Justify option in Basic Text Styles ...
Search is not working on Channels under Products -> Visibility
legacy Troubleshooting
Issue Steps to reproduce: Select any Product and go to Visibility.  Add multiple channels to the product. Search any channel (which are already mapped) Environment Liferay DXP 7.3 Commerce 3.0 Resolution The observed...
How to Configure Liferay DXP with Multiple IdPs (OKTA via SAML and OIDC)
legacy How To
This article documents the way to configure Liferay DXP 7.x as a Service Provider working with two SSO protocols (Okta using SAML 2.0 and Google OpenID Connect). The basic configuration can be achieved within Liferay out of...
Asset Publisher widget shows author and modified date by default from Liferay DXP 7.2 onwards
legacy How To
Issue Dragging and dropping an Asset Publisher widget on a page will show, by default, the author and the modified date for all of its contents contrarily to other previous versions. Environment Liferay DXP 7.2+...
After upgrading from 6.2 to 7.3, the Control Panel Data Migration tab is unavailable
legacy Troubleshooting
Issue After upgrading from 6.2 to 7.3, when accessing the Control Panel Data Migration tab, the page is unavailable, and an Oracle specific error like the following is thrown: ERROR...
When a Friendly URL is created the redirection is temporal (302) when it should be permanent (301)
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When a Friendly URL is created the redirection is temporal...
Sharing web content on web content display portlet between sites other than the Global Site - DXP 7.1 - 7.3
How To
Issue We can configure the site scope on Web Content Display Portlet to share web content between the global site and other sites. However, we would like to share content between sites other than global site, but this...
Logging in a Liferay instance with a user whose prefered language is different from the default portal language
legacy
Issue Access to the portal with a user who has a different language set up than the default configured. Environment Liferay DXP 7.2 Resolution Liferay will show the portal in the language configured in its settings....
Product Detail Portlet breaks and a nullpointerexception is printed in the logs
legacy Troubleshooting
Issue When the product options are not complete the Product Detail Portlet breaks and a nullpointerexception is printed in the logs. Steps to reproduce: Create a product with a REQUIRED option with two variants: 1...
Typo error in french language.properties
legacy Troubleshooting
Issue There is below typo error in french language.properties in Liferay DXP 7.1 FP16: Actual:  drop-file-here-to-upload=Déopser le fichier ici pour le téléverser Expected: drop-file-here-to-upload=Déposer le...
Choice of canonical URL language between the default language or a specific language in Liferay DXP 7.0 and 7.1
legacy Troubleshooting
Issue Given a page with a friendly URL for en-US like "/page" and another friendly URL for es-ES "/pagina", visiting "http://localhost:8080/page" or "http://localhost:8080/pagina" will always display...
Sitemap Index: hreflang attribute with value "x-default"
legacy
Issue Our DXP site has English (United Kingdom) as its default language. For the Liferay sitemap, shouldn't it be expected to see the "en-GB" value associated with the hreflang attribute as per this example? <url>...
User Export to CSV is limited to 10,000 entries
legacy Troubleshooting
Issue I’m unable to export the complete list of user ids from Liferay. When attempting to export users to a CSV file, only up to the first 10,000 users are exported.
 Environment DXP 7.3 Service Pack 1  Resolution...
"Unexpected end of file from server" console error after configuring Remote Staging
legacy Troubleshooting
Issue While trying to enable remote staging by using two separate Liferay instances and everything is configured, we receive the following error in the console logs: DEBUG...
Not able to define document viewing permissions for a child site
legacy Troubleshooting
Issue Document viewing permissions for a child site is not getting save properly and the below error is thrown in Liferay logs on saving the permission: 2021-06-02 18:40:15.129 ERROR...
Commerce Modules are not loading
legacy Troubleshooting
Issue All modules which have any dependency on Commerce related classes are not loading properly. Steps to reproduce 1. Deploy the module which have dependency on commerce classes. 2. The module will work fine...
Special characters in the options keys causing the QueryPhaseExecutionException issue
legacy Troubleshooting
Issue Steps to reproduce 1. Start Liferay with Commerce installed. 2. Create an option with name "Test option" with SKU contributor and with a Key that contains special characters e.g. "T/e/s/t O/p/t/i/o/n" 3....
Cookies list that could be found in a Liferay Portal and their usage
legacy
Issue What are all the cookies that could be found in a Liferay Portal, and what are they used for? Is it possible to safely remove these cookies? If so, can it be done out of the box? Environment DXP 7.0 or higher...
SVG images are not visible in Web Content draft
legacy Troubleshooting
Issue SVG images are not visible on the patch level (Fix Pack 20) and they used to be visible on the previous one (Fix Pack 11) Reproduction Steps Setup Liferay DXP 7.1 with Fix Pack 20 Create a Basic document...
Content-Security-Policy Header Integration
legacy
Issue How can a CSP (content security policy) HTTP header that enables only specific external resources to be loaded in the frontend be implemented? Environment Liferay DXP 7.2 Resolution CSP is not currently...
The Live site displays web content that has been changed on the Staging site
legacy Troubleshooting
Issue The modifications are visible in the live environment instead of just the staging environment after publishing the web content with changes. Reproduction Steps: Enable local live staging Create a Web Content...
could not resolve all artifacts for configuration 'classpath'
legacy Troubleshooting
Issue The error "could not resolve all artifacts for configuration 'classpath'" occurs during the time of Liferay workspace creation using LDS and not able to process further. Environment Liferay DXP 7.2, DXP 7.3 LDS...
HTTP Strict Transport Security (HSTS) Header Not Used
legacy How To
Issue The HSTS header cannot completely defend against man-in-the-middle attacks. However, it can be useful in defending against an attack in which an attacker establishes an encrypted connection to the application and...
Verbose Error Messages
legacy How To
Issue The name of the technologies used, such as Apache Coyote, Tomcat, etc. are visible. Environment Liferay DXP 7.2, DXP 7.3 Resolution  Each application is responsible for allowing its information to be displayed...
Scroll bar is not working for Catalog Selection while creating product
legacy Troubleshooting
Issue Please find below steps to reproduce the issue: 1. Create Simple Product 2. Add Product Name 3. Highlight the Catalog box. A list of catalogs will be displayed. Expected: The vertical scroll bar should be working...
Category Selection for Product
legacy Troubleshooting
Issue Please find below steps to reproduce: 1. Create one vocabulary on a global site 2. Create 8 categories and add 2 subcategories to each category 3. Go to any product and click on select for that vocab. 4. Scroll...
Never Expire in Schedule section in Discount is not getting saved
legacy Troubleshooting
Issue Steps to reproduce: 1) Create discount. 2) Go to schedule section and uncheck Never Expire. 3) Click on Publish. Actual Behavior: It is still checked after publishing. Expected Behavior: It should remain uncheck...
Viewer Role is able to upload/edit the documents
legacy
Issue Steps to Reproduce: 1) Create a Site called HR 2) Create a Private page called Documents 3) In the Document's Page drag and drop Document and Media (Image-1) 4) Click on Document and Media Configuration and check...
Home URL of the instance does not work: 404 error
legacy Troubleshooting
Issue You find errors or warnings related with the default Home URL in the DXP's log file, the trace looks like this: 2021-08-20 07:55:59.166 WARN [http-nio-8080-exec-8][code_jsp:161] {code="404", msg="The requested...
Price Range facet is not working on Sell Price
legacy Troubleshooting
Issue Steps to reproduce 1. Create new minium site template. 2. Go to products for e.g ABS Sensor -> Click on SKUS -> Give Base Price as 120.00 and Sell Price as 40.00 3. Go to catalog page and select the $...
DLFileRank modules are not available anymore
legacy How To
Issue In Liferay DXP 7.3, DLFileRank modules are not available (document-library-file-rank-api, document-library-file-rank-service). Environment DXP 7.3 Resolution These modules have been archived in version 7.3....
Disable 'track' requests from Audience Targeting
legacy How To
Issue Sometimes there is a need to get rid of the following calls from Audience Targeting: /o/analytics-processor/track For example some of the browsers which attempt to send analytics events to Liferay...
New field types that can be utilized in forms are needed
legacy How To
Issue Customizing the look and feel of Liferay sites require the addition of the following field types to their Forms. Accordion Tooltip Pop-up or dialog box Environment Liferay DXP 7.3 Resolution The easiest...
Can't run Talend Job with Java 11
legacy Troubleshooting
Issue When Liferay is using Java 11 or OpenJDK11, users cannot successfully run Talend Jobs through the Dispatch application. The job fails, and users may see an error like the following:...
Duplicate Tag Exception while Publishing a portlet on a migrated System
legacy Troubleshooting
Issue After having upgraded from 6.2 to DXP Cloud or Liferay DXP 7.0+ with staging enabled and tagged web content articles, trying to publish the articles to Live results in the following error: An unexpected error...
Liferay integration with Open Office remotely
legacy
Issue Is it possible to have Open Office on any other server then the one where Liferay is running? Environment Liferay DXP 7.2 Resolution It is a limitation of the OpenOffice/LibreOffice integration that it...
[CKEditor] Copy-pasting images in the editor does not work
legacy
Issue Using CKEditor, after pasting a copied image, the image does not appear. Environment DXP 7.2 Resolution This behavior is intended as the CKEditor plugin required for this functionality, Upload Image, is not a...
What is the difference between the 'View' and 'Access' permissions?
legacy
Issue When defining permissions for a folder (for example, in Web Content or Documents and Media), I see a 'View' and 'Access' permission. Environment Liferay DXP 7.0, 7.1, and 7.2 Resolution The 'Access' permission is...
"Choose an option" is not selected by default
legacy Troubleshooting
Issue When we select "Choose an option" from the options field, it is not getting selected. Steps to reproduce 1. Create a minium-site template. 2. Create a one product in it. 3. Next, create options in a product...
Deleting old data from 'AUDIT_AUDITEVENT' table in 6.2
legacy How To
Issue I want to clean up the AUDIT_AUDITEVENT table because the old data is taking up too much space. Environment Portal 6.2 Resolution Note: The following information involves customizations that are beyond the scope of...
Invalid checksum error when initializing Liferay bundle
legacy Troubleshooting
Issue After defining the liferay.workspace.bundle.url property in the gradle.properties file, running a Gradle Task to initialize the bundle fails with the following error: Execution failed for task ':verifyBundle'. >...