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Azure Blob Storage
legacy How To
Issue How to store file from Liferay to Azure blob storage container in Liferay DXP 7.3 Environment Liferay DXP 7.3 Resolution Configuring the store To configure the store, go to System Settings > File Storage > Azure...
Impersonation Security concerns
legacy
Issue Impersonation is a powerful feature of Liferay. This article serves to answer the following questions regarding its security.  Who triggers the impersonation request? How long that kind of access will be used?...
Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media
legacy Troubleshooting
Issue Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media For example, if we have Liferay Sync configured to detect changes within a directory where a LibreOffice document is actively...
Import tags using .csv files
legacy
Issue If you need to add tags in bulk, the only way to do it in Liferay is via .lar files. Would it be possible to import via .csv files? Environment Liferay DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3. Resolution Liferay...
How to resolve users being unable to log out after configuring a Token-Based SSO
legacy Troubleshooting
Issue After configuring and enabling a Token Based SSO in our 7.2 environment (upgraded from 7.0), users are now unable to log out, and they are instead redirected to the home page (still logged in). In our 7.0...
Wrong Romanian ("ro") translation in Language_ro.properties
legacy Troubleshooting
Issue It has been reported that the Romanian translation for both the country name and language of Romania is incorrect in Language_ro.properties.  Actual behavior: romanian=Romanana country.romania=Romanana...
Countries in Shipping address are displayed in English regardless the selected user language
legacy Troubleshooting
Issue Steps to reproduce: Log in and go to My Account > Account setting Change the language to something other than English (e.g. Hungarian or German) Create a Minium site and navigate to catalog Add a few items to the...
Guest User cannot access the display page template after publish to live web content that has been edited
legacy Troubleshooting
Issue Steps to reproduce 1. Create web content with structure Basic Web Content. 2. Create a default display page template for Basic Web Content. 3. Add Asset Publisher Portlet to the home page. 4. Configure...
Custom Field values are not saving in SKUs
legacy Troubleshooting
Issue When we are giving any values in the custom field, it is not saving the values in SKU even after publishing. Steps to reproduce 1. Go to control panel menu > select Custom Fields under Configuration. 2. In...
I cannot export Liferay Portal users
legacy Troubleshooting
Issue When I try to export the portal users, the process fails and the portal displays the error "This site cannot be accessed". The portal log shows the following errors: ERROR [default...
How to get admin's name off of the form and replaced with desired text?
legacy Troubleshooting
Issue Steps to reproduce Start a clean bundle of Liferay DXP 7.1 installed with dxp-10 Go to Content -> Forms and add a new form. Add a text field to the form and then Publish it Edit the form and select the options in...
CVE-2021-27568 json-smart v2 through v2.4
legacy Troubleshooting
Issue Steps to Reproduce: The json-smart.jar's can be found here:...
Price Range Filter not working on Sell Price
legacy Troubleshooting
Issue Follow the below steps to generate an issue 1) Take Liferay DXP 7.3 GA1. 2) Login with a valid credential 3) Create new minium site template 4) Go to products for e.g ABS Sensor -> Click on SKUS -> Give Base...
How to import commerce product?
legacy How To
Issue Is there any feature where we can import Liferay Commerce Products? Environment Liferay DXP 7.3 Commerce 3.0 Resolution There is no out-of-the-box feature available to import the products in bulk. However, the...
"Unexpected end of file from server" console error after configuring Remote Staging
legacy Troubleshooting
Issue While trying to enable remote staging by using two separate Liferay instances and everything is configured, we receive the following error in the console logs: DEBUG...
Not able to define document viewing permissions for a child site
legacy Troubleshooting
Issue Document viewing permissions for a child site is not getting save properly and the below error is thrown in Liferay logs on saving the permission: 2021-06-02 18:40:15.129 ERROR...
How to kill the session on browser (tab or window) close?
legacy Troubleshooting
Issue The user session should be terminated immediately if they close the browser tab or window. Environment DXP 7.0 + Resolution Liferay maintains the session of 30 minutes by default and Liferay doesn't provide any...
The default content publisher shows author and modification date
legacy How To
Issue Is there a way to change the default values of the Content Publisher metadata from the interface? Steps to Reproduce On a page, add a content publisher portlet. Navigate to Configuration> Display...
How to relate AssetEntry and AssetCategory
legacy How To
Issue AssetEntryLocalService.getAssetCategoryAssetEntries() does not return any results for a given category. How should I relate AssetCategory and AssetEntry? Environment DXP 7.1 DXP 7.2 DXP 7.3 Resolution...
Enabling Antivirus Scanning for Uploaded Files does not work
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We follow the steps explained in this article Enabling...
How can I enable the view count increments for web contents in Asset Publisher Portlet - DXP 7.1 - 7.3
Troubleshooting
Issue When I add the view count in Asset Publisher to the available box, and refresh the page. The view count is not incremented and displays a value of "0" Reproduction Steps: Set up DXP and start it. Go to Content &...
How to use the root domain with different paths for each site?
legacy How To
Issue There are virtual hosts using different subdomains: main.site.com - (Global / Root) a.site.com - Site A b.site.com - Site B c.site.com - Site C The desired URLs should look as follows: site.com site.com/a...
Error importing files with names ended with character "." (dot) from 6.1
legacy Troubleshooting
Issue Trying to import documents (or doing upgrades) from 6.1, errors as the following are gotten: 2021-07-01 11:02:08.680 ERROR [liferay/background_task-8][BackgroundTaskMessageListener:182] Unable to execute...
Import Web Content without importing referenced pages
legacy Troubleshooting
Issue When trying to export and import web content, an error will occur, preventing the import, if the web content is referencing pages that have not yet been imported. There is a use case that necessitates the...
I cannot create a Speedwell Site with error Invalid default locale set for the property 'label' of field name Image2x9w
legacy Troubleshooting
Issue When I try to create a new Site using the Speedwell Accelerator, the process fails and the portal displays the error "An unexpected error occurred." The portal log shows the following errors: ERROR...
Reset Connection option is missing on the License page in DXP 7.3
legacy Troubleshooting
Issue The reset connection option is missing on the License page in DXP 7.3 which is available on the previous releases. Environment Liferay DXP 7.3 GA1 Resolution This is a known limitation of the product that might...
How to filter web content articles by category?
legacy
Issue Web content articles can be filtered by navigation (Mine, Recent, Structures) and by Status (any, draft, etc.). How can they be filtered by Category? Environment DXP 7.0+ Resolution This is a new feature, for...
Pages are not included in the sitemaps after upgrading from 6.2 to 7.2
legacy Troubleshooting
Issue There are some issues for many sites generating sitemaps. Creating new pages causes those pages to be included in the sitemap, but existing pages will not be included even if the page is configured to be in the...
Structures can no longer be changed for web content articles
legacy
Issue In Portal 6.2, there was a Select button to change the structure of a web content article in the Edit view. This button is no longer there, and there are no other ways to change structures for existing or new web...
How to find the content in pages that were converted to Link to page after upgrading from 6.2
legacy Troubleshooting
Issue In Portal 6.2, the type of the pages could be changed from Widget Page to Link to Page. We had a page where we had some content on it, then changed it to Link to Page, this change could be reverted at any time....
How to override the default nginx.conf file in Liferay Cloud
legacy How To
Issue Some customers want to override the default nginx.conf file from the webserver service (instead of just adding new .conf files) Environment Liferay Cloud - Stack 4 Resolution Place your new nginx.conf...
Translation fields with empty values due to a structure with repeated fields
legacy Troubleshooting
Issue The translation is lost when the default translation is not filled Reproduction Steps Setup Liferay DXP 7.1 with Fix Pack 16 Create a structure with the title TestStructure using structure.json as the source...
Disable password verification for SSO users
legacy How To
Issue When changing the screen name or email address of a user, the portal now requires a password verification. This was not a requirement for previous versions of Liferay. Environment DXP 7.3+ Resolution This is a...
Adding More Australian Time Zones
How To
Introduction By default, Liferay has a list of Australian time zones that don't account for regional rules related to daylight savings time. For example, Brisbane (Queensland) will remain on AEST (UTC+10:00) throughout the...
On Staging when switching to advanced publication, the previously published pages are checked by default. - DXP 7.1 - 7.3
How To
Issue After publishing to Live pages by switching to advanced publication, and I would like to make a new publication or publish a new page, when I switch to advanced publication, the previously published pages are...
Commerce Modules are not loading
legacy Troubleshooting
Issue All modules which have any dependency on Commerce related classes are not loading properly. Steps to reproduce 1. Deploy the module which have dependency on commerce classes. 2. The module will work fine...
Special characters in the options keys causing the QueryPhaseExecutionException issue
legacy Troubleshooting
Issue Steps to reproduce 1. Start Liferay with Commerce installed. 2. Create an option with name "Test option" with SKU contributor and with a Key that contains special characters e.g. "T/e/s/t O/p/t/i/o/n" 3....
Cookies list that could be found in a Liferay Portal and their usage
legacy
Issue What are all the cookies that could be found in a Liferay Portal, and what are they used for? Is it possible to safely remove these cookies? If so, can it be done out of the box? Environment DXP 7.0 or higher...
SVG images are not visible in Web Content draft
legacy Troubleshooting
Issue SVG images are not visible on the patch level (Fix Pack 20) and they used to be visible on the previous one (Fix Pack 11) Reproduction Steps Setup Liferay DXP 7.1 with Fix Pack 20 Create a Basic document...
Exporting Document Library to LAR does not export file versions (product limitation)
legacy
Issue Exporting Document Library to a LAR file from Content & Data -> Documents and Media -> top-right three-dot menu -> Export / Import won't export file versions. Environment DXP 7.0 or higher Resolution This is a...