- 7.4
- Analytics Cloud
- DXP 2023.Q3
- DXP 2023.Q4
- DXP 2024.Q1 (LTS)
- DXP 2024.Q2
- DXP 2024.Q3
- DXP 2024.Q4
- DXP 2025.Q1 (LTS)
- DXP 2025.Q2
- DXP 2025.Q3
- DXP 2025.Q4
- DXP 7.1
- DXP 7.2
- DXP 7.3
- DXP 7.4
- Liferay Commerce
- Portal 6.1
- Portal 6.2

Deployment Approach

- DXP - Self Hosted
- Liferay PaaS
- Liferay SaaS
- Liferay Self-Hosted

Capability

- Cloud
- Commerce
- Content Management System
- Development and Tooling
- Digital Asset Management
- DXP Self-Hosted Installation, Maintenance, and Administration
- Integration
- Personalization
- Platform
- Search
- Security
- Sites

Feature

- Analytics Cloud Administration
- API Development
- Blogs
- Catalogs
- Categories and Tags
- Client Extensions
- Cloud Platform Administration
- Cloud Platform Services
- Collections
- Core Frameworks
- Data Frameworks
- Data Integration
- Developer Tools
- Documents and Media
- DXP Configuration
- Forms
- Forums and Message Boards
- Fragments
- Frameworks
- Frontend Client Extensions
- Identity Management and Authentication
- Inventory
- Java Development
- Liferay Enterprise Search
- Multi-Channel Experiences (Headless Delivery)
- Notifications and Notification Templates
- Objects
- Order Processing
- Orders and Fulfillment
- Pages and Composition
- Payment
- Pricing
- Product Information
- Products
- Promotions and Discounts
- Publications
- Reference
- Search
- Search Engine Installation and Maintenance
- Search Experiences and Blueprints
- Search Pages and Widgets
- SEO
- Site Administration
- Staging
- Static and Dynamic User Segments
- Storefronts
- User, Organization, and Account Management
- Web Content and Structures
- Widgets
- Workflow

SQLRecoverableException

legacy Troubleshooting

Issue The server is down with the below exception java.sql.SQLRecoverableException. What will be the possible root cause which triggers this exception? 2021-10-12 10:25:54,807 SEVERE [Common.CommonUtils] (default...

Known Issue: "PermissionChecker not initialized" errors are observed and no pages are rendered following upgrade to 7.3

legacy Troubleshooting

Issue After upgrading from 7.0 to 7.3, when we start up our bundle for the first time the site does not render any pages (other than to show "powered by" on the home page) and the following error can be observed in...

7.2 to 7.3 upgrade fails with "Failed upgrade process for module com.liferay.asset.display.page.service"

legacy Troubleshooting

Issue The upgrade fails with an error message that includes the following line: ERROR [main][UpgradeStepRegistratorTracker:144] Failed upgrade process for module com.liferay.asset.display.page.service Environment DXP...

How do I disable the Trial license within a Liferay DXP image?

legacy Troubleshooting

Issue My Liferay Docker Image is giving a warning message that the Activation Key needs to be updated: ERROR [fileinstall-directory-watcher][LicenseManager:?] DXP Development license is expired We have noticed...

Session timeout problems in Azure related environments

legacy Troubleshooting

Issue OIDC and SAML2 connections with Azure-related services can experience session timeout related problems where the session expires before its intended lifetime. Environment Liferay DXP 7.2 Liferay DXP...

Fetch forms through API in Liferay DXP 7.1 and above

legacy Troubleshooting

Issue I would like to fetch forms with the DDLRecordSetLocalServiceUtil.getRecordSets(groupId) API call, but it only returns DDL records and not any forms. Environment DXP 7.1 - DXP 7.3 Resolution Since DXP...

Deploying Liferay DXP 7.3 on JBoss EAP 7.3.0

legacy How To

Issue Detailed steps to Install Liferay DXP on JBoss EAP Environment Liferay DXP 7.3 JBoss EAP 7.3.0 JDK 1.8 Resolution 1. Liferay Home is the folder that consists JBoss server folder. After installing and deploying...

SSL protocol errors are observed in the browser while attempting to access Liferay at http://localhost:8080

legacy Troubleshooting

Issue This document will discuss some cases where SSL protocol errors are observed in the browser after opening the default address to the Liferay DXP instance (i.e., http://localhost:8080). This is especially true when...

Bidirectional Synchronization with Google Calendar

legacy

Issue How to configure the Calendar widget to get Bidirectional Synchronization with Google Calendar? Environment Liferay DXP 7.0+ Resolution Bidirectional Synchronization with Google Calendar is not supported in...

Multiple Spring MVC Portlets names are not displayed in Add Widget menu when added in the same WAR file

legacy Troubleshooting

Issue When creating custom widgets, if multiple widgets are deployed within the same war file, the individual names of the widgets are not seen in the Add Widget menu within Liferay Instead, each widget shares the same...

How to resolve a Jenkins "Failed to rotate logs" error when executing the Project Build Discarder

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In our -infra service's CI logging, we are seeing frequent...

Restricting redirection to whitelisted URLs

legacy How To

Issue I want to specify the URLs my users get redirected from our site. Environment DXP 7.0+ Resolution You have more information about this settings in this article: Errors in the log file of the type "Redirect URL...

Bulk deployment state loop

legacy Troubleshooting

Issue When trying to deploy the modules in bulk, the modules got stuck in a start-stop loop. Environment Liferay DXP 7.2, 7.3 Resolution It's an already known issue LPS-139889 and will be fixed in the...

After updating to DXP 7.2 FP dxp-13 the Spring portlets show an Unsatisfied dependency error

legacy Troubleshooting

Issue After updating to DXP 7.2 FP dxp-13 the Spring portlets show an Unsatisfied dependency error. The trace is: ERROR [fileinstall-directory-watcher][ContextLoader:350] Context initialization failed...

Unresolved requirements using a class from util-java in custom development

legacy Troubleshooting

Issue Trying to use a class from /util-java, such as com.liferay.util.Normalizer, in a custom development by adding to build.gradle the dependency compileOnly group: "com.liferay.portal", name:...

How to get the groups associated to organizations using JSON Web Services

legacy How To

Issue There is no method available in the JSON Web Services API to obtain the groups (i.e. sites) associated to organizations. Is there a way to get them? Environment Liferay DXP 7.0, 7.1, 7.2, 7.3 Resolution There...

Startup errors after installing DXP 7.3 Fix Pack 2

legacy Troubleshooting

Issue After installing Fix pack 2, errors like the following are shown in the server boot log: 2021-07-02 08:21:57.763 ERROR...

"Service "com.liferay.portal.kernel.cache.MultiVMPool" is unavailable" errors in the logs during startup

legacy Troubleshooting

Issue The following error can be seen in the logs multiple times during server startup ERROR [Start Level: Equinox Container: 30e307ea-2db2-001b-1b24-8fe7a9e210b3][ServiceProxyFactory:265] Service...

Adding custom preferences to Spring MVC Portlet

legacy How To

Issue We've create a new Spring MVC Portlet and we'd like to configure it with some custom portlet preference. How can we do it? Environment Liferay DXP Resolution Once you've created your Spring MVC Portlet you...

Liferay server is not reachable with the error "HTTP 404" on the browser

legacy Troubleshooting

Issue When accessing the server on the browser, the server is unreachable with the error HTTP 404 and the following error is observed on the Liferay logs. ERROR...

Error java.lang.OutOfMemoryError: Metaspace

legacy Troubleshooting

Issue When there's a lot of traffic or usage, the logs show an error similar to: 2019-11-12 07:39:54.538 ERROR [liferay/scheduler_dispatch-24][ParallelDestination:55] Unable to process message...

A Large Amount of Expired Records in SamlSpMessages and SamlSpAuthRequests Table Should be Cleaned up

legacy Troubleshooting

Issue The high CPU usage is observed every hour in the database server and a large amount of data exists in SamlSpMessages and SamlSpAuthRequests table. Environment DXP 7.1 Resolution The root cause could be that the...

How to delete page scope

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Reference tag in service builder service.xml is not allowing to have MBMessage reference

legacy Troubleshooting

Issue Creating service module with reference <reference entity="MBMessage" package-path="com.liferay.message.boards" /> in service.xml. gradle buildService fails with Exception in thread "main"...

Image not getting displayed in Interner Explorer 11 post upgrade from Liferay Portal 6.2 to Liferay DXP 7.1

legacy Troubleshooting

Issue Post upgrade from Liferay Portal 6.2 to Liferay DXP 7.1, the web content articles created using structure and template with an embedded image field will not display the respective image on IE 11 i.e....

Unable to change the configuration in Most Viewed Assets portlet

legacy Troubleshooting

Issue Changes made in the configurations of the Most Viewed Assets portlet by navigating Configuration -> Number of Items to Display -> given 1 as value and saved. But "You Request failed to complete" error...

Using singleton_name in tcp.xml, Liferay 7.2 (fix pack 1) TCPping cluster fails to start up

legacy Troubleshooting

Issue After installing fix pack 1 on our 7.2 TCPping cluster, the nodes fail to start up with numerous errors. It seems that Liferay cannot create JgroupsClusterChannels and singleton_name is not recognized: ERROR...

How to test the Liferay API behavior

legacy

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Query String is not append to the URL, after adding it through Pages > Advanced setting

legacy

Issue Query String is not appended to page URL after adding it through Pages -> Advanced settings. Environment Liferay DXP 7.1+ Resolution The Query String Parameter won’t be appended to the URL as it is meant to be the...

Redirection is not happening

legacy Troubleshooting

Issue After setting the below property with the following values in portal-ext.properties, redirection to the defined domain has not happened rather its showing warning messages. #...

No portlet bag for {id=0, companyId=0, portletId=xxxxx, roles=, active=true} reported during import process

legacy Troubleshooting

Issue When publishing from staging to live, or importing lar into a new site, the following error is reported: 11:09:48,470 ERROR [liferay/background_task-1][StagingServiceHttp:153]...

Changing Site language while Site Template propagation is active is not possible

legacy Troubleshooting

Issue It is not possible to change the language of the Site made from a Site Template while propagation is enabled. Environment Liferay DXP 7.1 + Resolution You can change the language of a Site made from Site Template...

Workarounds for "The code of method _jspService(HttpServletRequest, HttpServletResponse) is exceeding the 65535 bytes limit"

legacy Troubleshooting

Issue Eventually, the JSP compiler might show error messages like: The code of method _jspService(HttpServletRequest, HttpServletResponse) is exceeding the 65535 bytes limit Environment DXP 7.2 DXP 7.1 DXP 7.0...

Liferay DXP Feature Comparison

legacy

Each version of Liferay improves on the features and functionality of previous versions. Since the release of Liferay Portal 6.2 EE, the Liferay platform has continued to evolve to...

Upgrading from Liferay DXP 7.1 to 7.2

legacy How To

This paper is a high-level overview of the effort involved in moving from Liferay DXP 7.1 to 7.2. It contains an upgrade checklist, the upgrade steps, and what to do after a successful...

DXP 7.2 Service Pack 1 (SP1) - New Improvements for Data Consistency

legacy

Liferay DXP 7.2 Service Pack 1 (SP1) includes changes that further improve data consistency within the Liferay platform. Highlights: Additional Liferay services now have Multiversion Concurrency Control (MVCC) enabled...

MEMORY_CLUSTERED jobs are running in several nodes

legacy Troubleshooting

Issue According to traces, or any other monitoring system, MEMORY_CLUSTERED jobs are executed in more than one node. Environment Liferay DXP 7.0, 7.1, 7.2 Resolution MEMORY_CLUSTERED jobs should only run in...

About automating the setup wizard

legacy How To

Unable to search results which are greater than 10000

legacy Troubleshooting

Issue The total number of count displayed in pagination is 10,000 due to which the assets present after 10,000 are not searchable. For Example: If there are 12,000 users in the portal, the users above 10,000...

Company/Instance name is reset to 'Liferay DXP' after restart

legacy Troubleshooting

Issue Having chaged the name of the main instance, it is reset to 'Liferay DXP' after restarting the portal. Neither portal-ext.properties nor Config Admin name change is preserved. Environment Liferay DXP 7.1...

NoSuchFileException o NullPointer exceptions while upgrading the DB for DXP 7.2 SP1

legacy Troubleshooting

Issue When running the DB_Upgrade tool for installing the SP1 on DXP 7.2, the following errors may appear and the upgrade will not complete: ERROR [ServerService Thread Pool -- 89][ModuleReadHookImpl:85] Unable to...

Cannot see calendar events after upgrade from 6.1 to DXP

legacy Troubleshooting

Issue After performing an upgrade from a Liferay 6.1 version to a DXP version, I cannot see the calendar events. Apparently the upgrade didn't handle them. Environment Portal 6.1 -> DXP Resolution There is s separate tool...

robots.txt is not updated despite being saved correctly in UI

legacy Troubleshooting

Issue Updating robots information for pages will show outdated information despite being saved correctly. Environment Liferay DXP 7.0, 7.1, 7.2 Resolution The value of host header in the request and the...

ClientAbortException is thrown while navigating from one page to another

legacy Troubleshooting

Issue While navigating from one page to another, the following warning messages are thrown. WARN [http-nio-8080-exec-4][PortalImpl:6751] org.apache.catalina.connector.ClientAbortException:...

Emails are not sent and MailMessageListener warnings appear on logs

Troubleshooting

Issue Emails are not sent and some MailMessageListener warn traces are written to the log file: [liferay/mail-1][MailMessageListener:135] Email test@domain.invalid will be ignored because it is included in...

Service builder does not respect service.xml setting json-enabled

legacy Troubleshooting

Issue The json-enabled value specifies whether or not the entity should be annotated for JSON serialization. By default, if the remote-service value is true, then the json-enabled value is true. When setting this...

How to check which applications you have installed from Marketplace

legacy How To

Overwrite Cache-Control header settings for resources in liferay-web.xml file

legacy Troubleshooting

Issue How can I overwrite the Cache-Control header settings for resources that are served via the /documents/ path? We have tried updating the lifery-web.xml to add a servlet filter for that url-pattern, but the...

When I shut down DXP from the Control Panel, the end users get a blank page and no warning message

legacy How To

Issue I go to Control Panel > Server Administration > Shutdown and shut down the server After DXP was shut down and I refresh the page, only a blank screen appears There used to be a warning message in Liferay 6.2...

DB2 SQL Errors during the database creation

legacy Troubleshooting

Issue There are DB2 SQL errors during the database creation in the server startup, causing messages in the log like the following: 2019-09-19 07:38:30.286 ERROR [main][ReleaseManagerOSGiCommands:93] bundle...

Access denied error message is thrown in the browser with XML format of the rest API

legacy Troubleshooting

Issue After passing the authorization in the HTTP header and while hitting the URL http://localhost:8080/o/greetings/morning, the web service responds to the request with the below error message [XML format] in the...

Portal has upgraded successfully and NullPointerException is thrown with the server startup

legacy Troubleshooting

Issue Successfully upgraded the Liferay portal from 6.2EE to DXP 7.1 GA but the server is not started and thrown the NPE Null pointer Exception: 2019-09-13 01:11:59.750 ERROR [http-nio-8080-exec-1][MainServlet:1225]...

CacheFilter Expiration time

legacy How To

Issue The cache filter caches processed web content. To change the cache expiration time to live ehcache.xml needs to be modified. So where can we set the expiration time. Environment Liferay DXP 7.0 Resolution The...

How to Configure Multiple Site Names with Different HostNames

legacy How To

Issue How Multiple Sites can be configured with Different HostNames in the portal? The below example illustrates the requirement. If there are two sites Site A and Site B then, 1) Site A should be mapped with...

legacy How To

Issue Login issue when configuring the SSL on JBoss EAP 7.0 Environment Portal: Liferay DXP 7.0 Application Server: JBoss EAP 7.0 Operating System: Ubuntu 19.04 Resolution Please Note: The following procedures and...

PortalContextLoaderListener with Runtime Exception

legacy Troubleshooting

Issue After upgrading the Liferay portal DB from 6.2 to 7.2 successfully, Unable to start the server. Below error occurs: [# Error1] 27-Dec-2019 21:01:10.432 SEVERE [main]...

How to use JDBC ping for DXP 7.1 dockerized cluster in Kubernetes

legacy Troubleshooting

Issue We have a 7.1 cluster in Kubernetes with docker image Liferay nodes. We don't know in advance what IP address would be assigned to Liferay containers. As the pods can get killed and then the cleanup does not...

java.sql.SQLException: Incorrect string value and no Display Templates listed for the Breadcrumb widget

legacy Troubleshooting

Issue On startup, the server will print errors similar to these: ERROR [main][JDBCExceptionReporter:234] Incorrect string value: '\xE5\x9F\xBA\xE6\x9C\xAC...' for column 'name' at row 1 WARN...

Cluster cannot be started after updating to Fix Pack 3 on Liferay DXP 7.2

legacy Troubleshooting

Issue After installing liferay-fix-pack-dxp-3-7210.zip, TCPping cluster nodes can not be started due to the following errors: 2019-12-16 16:02:56.201 ERROR [SCR Component Actor][ClusterExecutorImpl:93] bundle...

SIGSEGV Issues in JDK 7u40

legacy Troubleshooting

Issue Symptom: "A fatal error has been detected by the Java Runtime Environment: SIGSEGV (0xb) at pc=0x00002ad5cad58a87, pid=18862, tid=1093142848" Environment Liferay 6.1, embedded...

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