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I cannot add images in CKEditor
legacy Troubleshooting
Issue When I try to add an image in a basic web content, the image selection pop-up gets blocked and the Add and Cancel buttons do not work, and therefore the image cannot be added. Environment Liferay DXP 7.0 Fix...
Adding a custom item into the journal article drop-down menu (web content drop-down menu)
legacy
Issue Within the drop-down menu for Web Content, is there a way to configure my own custom items?  The example for Document Library seen in this blog utilizes the DLDisplayContextFactory extension point. Is there...
UserTrackerPath entries limitation in clustered environment
legacy
Issue Track user visited paths in a clustered environment. Environment Clustered environment with the following properties enabled to use Live Users and Session Tracker: live.users.enabled=true...
While saving the SKU as a "draft" the base price becomes zero
legacy Troubleshooting
Issue Steps to reproduce 1. Create a `Minium` site. 2. Go to any product. 3. Navigate to SKU tab in product detail screen. 4. Change the base price of SKU. 5. Click on save as draft. Expected Behavior: The base...
DXP fails to send email notification after new form entry is added using headless API
legacy Troubleshooting
Issue Creating a new form entry using headless API fails to send a new email notification New entries are added but no email notification is sent Following logs are shown: 2021-09-16 17:15:35.377 ERROR...
Tags are not returned in search unless complete name is entered
legacy Troubleshooting
Issue While searching for multi-word tags, returns no result if only one word is entered. Steps to reproduce 1. Set up vanilla Liferay DXP 7.2 2. Navigate to categorization > Tags. 3. Create few tags(test, test1,...
Expand the available special characters for passwords
legacy Troubleshooting
Issue If you have a password policy enabled where the users must have special characters in their passwords certain characters that are not allowed such as "&" or "%". You will get the following error message when you...
Localization of document title and description
legacy How To
Issue Why is it not possible to localize the title and description for documents? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution This is a limitation of the product. i.e. The title...
I cannot create a Style Book with error Unknown column 'uuid_' in 'field list'
legacy Troubleshooting
Issue When I try to create a new Style Book, the portal displays the error "An unexpected error occurred with the publication process. Please check your portal and publishing configuration". The portal log shows...
Can I have different Fix Pack levels in a remote Staging environment?
legacy Troubleshooting
Issue We are in the process of upgrading our portal to a higher Fix Pack and I was wondering if there is any issue with having the Staging environment with the new Fix Pack and the Live environment with the current...
Allow only one user to be logged into an account
legacy How To
Issue When someone is logging into an account I want to invalidate the previous session.  Environment Liferay DXP 7.0+ Resolution With the following portal-ext property you can invalidate sessions, allowing only one...
How Liferay is responsible to generate canonical links on the web page?
legacy How To
Issue How Liferay is responsible to generate canonical links on the web page? In which file, the code has written for it?  Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution To disable or modify...
Site Template propagation fails with "MySQLIntegrityConstraintViolationException: Duplicate entry" error
legacy Troubleshooting
Issue When changes are done to a page in a site template, the changes are not applied to the derived pages on the actual sites, instead, an exception is thrown: ERROR...
How to prevent an AD user from logging into Liferay using the old password if LDAP authentication cannot set to be required
legacy Troubleshooting
Issue After the user changes the password in Microsoft Active Directory (AD), the user can still log into Liferay using the old password. If enabling "Required" option, the issue can be resolved. But users created manually...
How to cancel navigation events with JavaScript?
legacy How To
Issue Need a solution to stop navigation when a user clicks on a navigation event. i.e.: A custom code wanted to be executed before the navigation. Environment Liferay DXP 7.0+ Resolution You can use the below...
ユニキャストでもcluster.link.autodetect.addressの設定の必要性
legacy
, knowledgeArticleType: reference, legacy: true, name: ユニキャストでもcluster.link.autodetect.addressの設定の必要性, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title:...
アクティベーションキーのご案内 (Liferay Portal 6.2)
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: アクティベーションキーのご案内 (Liferay Portal 6.2), showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: アクティベーションキーのご案内...
スクリーン名について(Liferay 6.2版)
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: スクリーン名について(Liferay 6.2版), showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: スクリーン名について(Liferay 6.2版)
スクリーン名の仕様と制限
legacy
, knowledgeArticleType: reference, legacy: true, name: スクリーン名の仕様と制限, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: スクリーン名の仕様と制限
LDAPからのユーザーインポートについて
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: LDAPからのユーザーインポートについて, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: LDAPからのユーザーインポートについて
ページ印刷時にリンクテキストのURLが表示される
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: ページ印刷時にリンクテキストのURLが表示される, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: ページ印刷時にリンクテキストのURLが表示される
XMLとLCSの機能的な違い
legacy
, knowledgeArticleType: reference, legacy: true, name: XMLとLCSの機能的な違い, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: XMLとLCSの機能的な違い
メールアドレスにおける大文字の制限
legacy
, knowledgeArticleType: reference, legacy: true, name: メールアドレスにおける大文字の制限, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: メールアドレスにおける大文字の制限
ページ毎に異なるブックマークを表示する
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: ページ毎に異なるブックマークを表示する, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: ページ毎に異なるブックマークを表示する
スクリーン名について(Liferay DXP)
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: スクリーン名について(Liferay DXP), showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: スクリーン名について(Liferay DXP)
プロダクトメニューから任意の項目を外す方法
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: プロダクトメニューから任意の項目を外す方法, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: プロダクトメニューから任意の項目を外す方法
Liferayのログに出力される時間のタイムゾーンを変更する方法
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: Liferayのログに出力される時間のタイムゾーンを変更する方法, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title:...
DXPで「ldap.import.create.role.per.group」を使用する方法
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: DXPで「ldap.import.create.role.per.group」を使用する方法, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title:...
DXPのAuditログをファイルへ出力する方法
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: DXPのAuditログをファイルへ出力する方法, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: DXPのAuditログをファイルへ出力する方法
Liferay DXPのインストール
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: Liferay DXPのインストール, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: Liferay DXPのインストール
How does Let's Encrypt validate custom domains to create their certificate?
legacy Troubleshooting
Issue How does Let's Encrypt validate custom domains to create their certificate? Environment Liferay Cloud Resolution Custom domains undergo a challenge before certificates can be properly issued. If the challenge...
How to View Highlighted Changes for Pages in a Publication
legacy How To
Issue When reviewing changes for a page within a Publication, it is not immediately clear how to view the highlighted differences (additions/deletions) in a unified view, similar to the functionality available...
Liferay Server Fails to Start Due to OutOfMemoryError: unable to create new native thread
legacy Troubleshooting
Issue The Liferay DXP server fails to start. The log files contain the following error message: ERROR [...][...] failure submitting task to thread pool java.lang.OutOfMemoryError: unable to create new native thread...
Account Roles Are Not Visible After a LAR File Import
legacy Troubleshooting
Issue After exporting roles via a LAR file and importing them into a new environment, Account Roles are not visible under the Account Roles tab in Control Panel > Users > Roles Regular Roles and Site Roles from the...
ドキュメントのメージャ・マイナーバージョンの更新条件
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: ドキュメントのメージャ・マイナーバージョンの更新条件, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: ドキュメントのメージャ・マイナーバージョンの更新条件
LiferayにおけるURLのパターン（名前空間）について
legacy
, knowledgeArticleType: reference, legacy: true, name: LiferayにおけるURLのパターン（名前空間）について, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: LiferayにおけるURLのパターン（名前空間）について
「/c/portal/expire_session」へのリクエストについて
legacy
, knowledgeArticleType: reference, legacy: true, name: 「/c/portal/expire_session」へのリクエストについて, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title:...
LFR_SESSION_STATE_XXXXXXXというクッキーについて
legacy
, knowledgeArticleType: reference, legacy: true, name: LFR_SESSION_STATE_XXXXXXXというクッキーについて, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title:...
build.gradleに記載のバージョンが異なる
legacy
, knowledgeArticleType: reference, legacy: true, name: build.gradleに記載のバージョンが異なる, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: build.gradleに記載のバージョンが異なる
Webコンテンツのオーナーが変更される
legacy
, knowledgeArticleType: reference, legacy: true, name: Webコンテンツのオーナーが変更される, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: Webコンテンツのオーナーが変更される
パスワードの暗号化を無効にする
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: パスワードの暗号化を無効にする, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: パスワードの暗号化を無効にする
カレンダー関連のAPI
legacy
, knowledgeArticleType: reference, legacy: true, name: カレンダー関連のAPI, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: カレンダー関連のAPI
Liferayのドキュメントルートを変更する方法（プロキシパスの設定）
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: Liferayのドキュメントルートを変更する方法（プロキシパスの設定）, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title:...
OpenType Layout tablesエラーの対処法
legacy
, knowledgeArticleType: reference, legacy: true, name: OpenType Layout tablesエラーの対処法, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: OpenType Layout...
フォームを複製する方法
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: フォームを複製する方法, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: フォームを複製する方法
マーケットプレイスからアプリを入手する
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: マーケットプレイスからアプリを入手する, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: マーケットプレイスからアプリを入手する
LiferayでのSAML設定方法
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: LiferayでのSAML設定方法, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: LiferayでのSAML設定方法
ドキュメント管理のチェックアウト期間を調整する
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: ドキュメント管理のチェックアウト期間を調整する, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: ドキュメント管理のチェックアウト期間を調整する
Migrating Your Database to PostgreSQL
How To
Introduction Liferay adopted PostgreSQL as the default database for PaaS and SaaS projects in October 2024. Since then, all new Liferay PaaS and SaaS deployments use PostgreSQL. To maintain compatibility and ensure...
Liferay DXP Agent Fails to Start on Jakarta (Tomcat 10) Images with javax.annotation Error
Troubleshooting
Issue When using a Liferay DXP instance deployed on a Jakarta-based image (e.g., Tomcat 10), the liferay-dxp-agent bundle may fail to start. The logs will show an org.osgi.framework.BundleException error related to an unresolved package import. A key part of the error message will look...
Help Centerチケット添付用のパッチレベルファイルを取得する
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: Help Centerチケット添付用のパッチレベルファイルを取得する, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: Help...
How do you edit robots.txt for virtual host public pages?
legacy Troubleshooting
Issue We are trying to edit the robots.txt file through public pages, but we are getting the following message: 'Please set the virtual host before you set the robots.txt'. We are using one instance with two sites and...
Rating does not work on the Asset Publisher
legacy Troubleshooting
Issue I have an issue with the Asset Rating. I create web content or any asset that can be rated. I place an Asset Publisher on a page to display the content. I enable the ratings on the Asset Publisher. When I rate...
Will page comments be deleted after time or when reaching a storage limit?
legacy
Issue Are there any settings that regulate retention of comments? In other words, how many comments can be stored for a page before they are deleted automatically? Environment DXP 7.2 Resolution There is no automated...
Field groups in Web Content Structures become Field Sets after Import or Modification
legacy Troubleshooting
Issue When a web content structure containing a field group is imported via a LAR or JSON file, the field group is converted into an uneditable, referenced field set. This issue also occurs when...
SCIM Support for Microsoft Entra ID
legacy
Issue Is there complete out-of-the-box SCIM support for Microsoft Entra ID in Liferay DXP? Environment Versions before 2025.Q2.0. Resolution Full support for Microsoft Entra ID with Liferay's SCIM functionality was...
Publication shareable link and email link do not automatically select the publication that needs work/review
legacy
Issue When using publications and collaborating with other users. The link shared via publication email does not select the publication that needs reviewing/collaboration. The user needs to manually select the...
Client Extensions not working on Non-Primary Virtual Instances on PaaS
legacy Troubleshooting
Issue When deploying Client Extensions (CX) to a Liferay PaaS environment with multiple virtual instances, the CSS and JavaScript files for extensions on non-primary instances fail to load. This results...
Is it possible to configure a custom page for the 403 error using Utility Pages?
legacy
Issue I am trying to add a new Utility Page for a 403 (Forbidden) error, but the only options available are for 404 (Not Found) and 500 (Internal Server Error). I would like to know if it is possible to create a...
User ID's and Emails populating due to SSTI vulnerability
legacy Troubleshooting
Issue We've found an undesirable behvavior when using new widget templates on a page. When using the expandoColumnLocalService.CTPersistence.openNewSession(null) function, the the direct SQL query execution within...