Legacy Knowledge Base
Published Jun. 30, 2025

"npm ERR! signal SIGTERM" in Backup Service

Written By

Jamilly Macedo

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Issue

  • After deploying a new Backup service, the following error is reported:

    Apr 14 18:32:41.677 build-0001 backup[backup-5cc5f6b5d4-6wq7c] npm notice 
    Apr 14 18:32:41.678 build-0001 backup[backup-5cc5f6b5d4-6wq7c] npm notice New minor version of npm available! 9.5.0 -> 9.6.4
    Apr 14 18:32:41.680 build-0001 backup[backup-5cc5f6b5d4-6wq7c] npm notice Changelog: <https://github.com/npm/cli/releases/tag/v9.6.4>
    Apr 14 18:32:41.680 build-0001 backup[backup-5cc5f6b5d4-6wq7c] npm notice Run `npm install -g npm@9.6.4` to update!
    Apr 14 18:32:41.680 build-0001 backup[backup-5cc5f6b5d4-6wq7c] npm notice 
    Apr 14 18:32:41.687 build-0001 backup[backup-5cc5f6b5d4-6wq7c] npm ERR! path /lcp/app/backup
    Apr 14 18:32:41.695 build-0001 backup[backup-5cc5f6b5d4-6wq7c] npm ERR! command failed
    Apr 14 18:32:41.696 build-0001 backup[backup-5cc5f6b5d4-6wq7c] npm ERR! signal SIGTERM
    Apr 14 18:32:41.696 build-0001 backup[backup-5cc5f6b5d4-6wq7c] npm ERR! command sh -c node --experimental-specifier-resolution=node dist/index.js

Environment

  • Liferay PaaS stack 5

Resolution

  • Please, update the Backup service to 5.3.2 or higher.

Additional Information

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