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Can Liferay Support SP and IDP initiated SAML Simultaneously?
legacy
Issue Our team is the design phase for authentication and we want to know if Liferay supports IDP and SP initiated SAML logins at the same time?  Environment DXP 7.4 Resolution No, a single instance should not be both...
'New' Status for Remote Publishing Jobs
legacy Troubleshooting
Issue Over the weekend we had a number of remote publishing jobs assigned a 'New' status. These were scheduled jobs that never ran. We were also unable to relaunch these jobs until we performed a restart. We are only...
Force Authentication in SAML requiring reauthentication in SP
legacy How To
Issue With SAML and Force Authentication enabled, I am required to reauthenticate requests from the SP Environment DXP 7.3, 7.4 Resolution This behavior is intended, but to avoid manual reauthentication in this...
Webp images do not display in control panel editor
legacy Troubleshooting
Issue We are unable to work with webp images in our authoring environment  Environment DXP 7.4 Resolution Setup and enable ImageMagick in Liferay: Liferay Learn - Enabling ImageMagick and Ghostscript Navigate to...
404/Utility page doesn't work on Liferay SaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We created a custom utility page and marked it as...
Time filter gets reset when navigating away from Dashboard
legacy
Issue The selected time filter gets reset when navigating between dashboards. Steps to Reproduce: Navigate to the Sites dashboard. Change the Activities card to “Last 24 hours”. Click the Pages tab. Navigate back to the...
Captcha authentication via Headless API
legacy
Issue We have developed a Liferay fragment to collect user input via a custom-designed HTML form. This fragment interacts with custom Liferay objects through a Headless API using JS We have created a new role with the...
Why isn't structure with "Upload" field not working?
legacy Troubleshooting
Issue The upload field of a Liferay structure is in broken state when user performs any action.   Environment Liferay DXP 7.4 Resolution Structure with the "Upload" field is not working for the user.  Open...
specification facet view more feature
legacy
Issue How to configure the dynamic view more button in the specification facet? For example, from a UI perspective, if 100 specifications are created, then it shows specifications 10 at a time, and after that,...
Utility page is not working
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a blank site. 3. Now, create two pages, on one page deploy the 'Product Publisher' and on another page 'Product Display'. 4. Create a Catalog. 5....
Does Liferay offer email validation tool implemetation?
legacy
Issue When sending out mass email notifications or alerts from Liferay, we have a high bounce rate. There are many invalid emails in our list, but we cannot clean them up. What email validation tools can be...
Configuration and Definition of Dataset Views for Headless Resources (Beta)
legacy How To
Context/Problem Liferay interfaces aimed at displaying data are too rigid for the user. They show a predefined set of information items, with one or more layouts (cards, table) and...
Is there a way identify When was the user Deactivated and by Whom?
legacy How To
Issue Is there a possible way to find out when was the exact date the Liferay user was deactivated and by whom? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Please run the attached Groovy script to get a...
Does Analytics Cloud track users who log in using the OAuth login API of Liferay?
legacy
Issue Does Analytics Cloud track users who log in using the OAuth login API of Liferay?   Environment Analytics Cloud Liferay DXP 7.0+   Resolution It does not matter how the user logs in, Analytics Cloud treats the...
Does Analytics Cloud track content accessed through headless API?
legacy
Issue If we download content through headless API, is it tracked by Liferay Analytics Cloud?   Environment Analytics Cloud Liferay DXP 7.0+   Resolution Analytics Cloud was designed to track users who visit the site...
Relating assets with a determined structure shows folders where the structure is not present
legacy
Issue If you are relating assets and you search for a specific structure, when you select it, you will see all the folders, subfolders, etc, created in the web content section, regardless if they include the...
Old URLs still accessible
legacy
Issue When change the friendlyURL of a post, the old URL continues to be accessible. Environment Liferay DXP 7.2 Resolution The behavior is caused by the following Epic ticket: Keep history of friendly URLs. With...
java.io.FileNotFoundException after migration to Advanced File System Store
legacy Troubleshooting
Issue We configured the Advanced File System Store and performed the Documents Migration. At the end of the process we see that the directory structure was created, however, the folders are empty. When starting...
Analyzing traffic and user activity on your Liferay Cloud environment
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How can we review inbound traffic and user activity in Liferay...
How can I enable reCAPTCHA in my Liferay SaaS environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In my Liferay SaaS environment I cannot see the option to...
Forms are not appearing - "global is not defined"
legacy Troubleshooting
Issue Forms are loaded but cannot be edited in production, or Add to Cart button disappears, meanwhile error like Uncaught (in promise) ReferenceError: global is not defined will be observed in the front-end....
How can I access OpenIdConnectProvider classes in 7.4 U34+?
legacy How To
Issue The Liferay classes com.liferay.portal.security.sso.openid.connect.OpenIdConnectProvider; and com.liferay.portal.security.sso.openid.connect.OpenIdConnectProviderRegistry; were removed in U34+...
Category filter value in a page URL should not change when filtering categorized web content in a collection display fragment after republishing the page
legacy
Issue When I filter categorized web content in a Collection Display Fragment the page URL includes a category filter value. If the page is republished without making any modifications, the category filter value...
Modify columns in board Documents and Media
legacy How To
Issue The user wants to modify the columns that appear in the documents and media table Environment DXP 7.4 Resolution There is a property that it was created to modify the columns that the user could see on...
'compileOnly' is not allowed as it is defined as 'canBeResolved=false'
legacy Troubleshooting
Issue Some build actions fails upgrading the workspace from gradle 6 to 7  eg: $ blade gw eclipse * What went wrong: Execution failed for task ':modules:xxxxxxxxxxxxx:eclipseClasspath'. > Resolving dependency...
Getting welcome_bg.jpg missing reference error when trying to import a LAR file
legacy Troubleshooting
Issue When trying to import a LAR file, the following error message is being displayed in the UI: There are missing references that could not be found in the current environment. Please import the following elements...
"Uncaught (in promise) ReferenceError: global is not defined" or "Error: Load timeout for modules" errors reported in the front end.
legacy Troubleshooting
Issue There are "Uncaught (in promise) ReferenceError: global is not defined" or "Error: Load timeout for modules" errors reported in the browser console and cause some abnormal behavior like some buttons disappearing,...
How do we Toggle Requirement for Strangers to Verify their Email Address
legacy How To
Issue How do we toggle the requirement for strangers to verify their email address  Environment DXP 7.4 Resolution This setting can be toggled by going to: Instance Settings > User Authentication. From here, you can...
Checking for vulnerability to CVE-2022-42889
legacy Troubleshooting
Issue Is our Liferay instance vulnerable to CVE-2022-42889?  Environment DXP 7.4, DXP 7.3, DXP 7.2, DXP 7.1, DXP 7.0  Resolution Look for commons-text in ${liferay.home}/license/versions.html, if you do not find it, you...
ADA Accessibility - the "Select" button is missing an accessible label
legacy Troubleshooting
Issue Expected Result: I expect the "Select" button to have an accessible label, such as "Select [Parent Organization] Button"   Actual Result: "Select" button is announced simply as "Select" Steps to Reproduce:...
ADA Accessibility - in User Roles the "Remove" button is missing an accessible label
legacy Troubleshooting
Issue Expected Result: I expect the "Remove" button to have an accessible label, such as "Remove Role for [user name]"   Actual Result: "Remove" button is announced simply as "Unlabeled zero button" Steps to...
How to test for vulnerabilitity to CVE-2020-7961
legacy How To
Issue We would like to determine if we are vulnerable to CVE-2020-7961. Environment DXP 7.3, DXP 7.2,  DXP 7.1, DXP 7.0 Resolution The steps to test for vulnerability to CVE-2020-7961 are as follows:   1. Start your...
The folder structure in the downloaded backup is different from the folder structure in Liferay Service Shell
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The folder structure in the downloaded backup is different from the...
Configuring Virtual Hosts for Site URLs
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have a new site in our dev environment for which we want to...
Configuring Multiple Domain Names Pointing to the Same Virtual Instances (Liferay PaaS)
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have several Virtual Instances. Each one of this virtual instances...
ADA Accessibility - the "Choose" button is missing an accessible label
legacy Troubleshooting
Issue Expected Result: I expect the "Choose" button to have an accessible label, such as "Choose [organization name]"   Actual Result: "Choose" button is announced simply as "Unlabeled zero button" Steps to...
Date Translation Issues in Web Contents
legacy Troubleshooting
Issue I created Web Content in the default English language and added a Date field to it. When I try to translate this Date field into another language, the translation is not generated correctly. Environment Liferay DXP...
Search engine shows a different hostname in the title than the one that is in use when using Virtual Instances
legacy Troubleshooting
Issue In the event that the Liferay DXP site is in a virtual instance, and is indexed by a Search Engine, the hostname appears to be incorrectly set in the resulting title Environment Liferay DXP 7.4 using virtual...
Unable to save Site Virtual Host - ERROR Duplicate entry for key 'IX_76A64FBE'.
legacy Troubleshooting
Issue When attempting to add a new Virtual Host in the Site Configurations, it is not possible to save the changes, and an error message appears in the portal's UI: "Error: Your request failed to complete." In...
ADA Accessibility - the "Remove" button is missing an accessible label
legacy Troubleshooting
Issue Expected Result: I expect the "Remove" button to have an accessible label, such as "Remove [user name]"   Actual Result: "Remove" button is announced simply as "Unlabeled zero button" Steps to Reproduce:...
Reviewer is unable to open the file after downloading from workflow task
legacy Troubleshooting
Issue In the workflow task when the reviewer downloads the file, the users are unable to open it because in the properties it shows a '0' byte. Steps to reproduce: Navigate to Control Panel > Users and...
Clear Analytics Cloud configurations
legacy Troubleshooting
Issue I would like to clone my environment, but an Analytics Cloud token can only be used by one DXP instance at a time. How do I remove the token from my cloned environment to keep it from disconnecting my...
Activate Remove Text Formatting
legacy How To
Issue By default in CKEditor "Remove Text Formatting" functionality is hidden. Environment Liferay DXP 7.4 Resolution RemoveFormat is already added to our shipped CKEditor, only it's needed to add the...
"Unable to get recent groups" error is thrown in the logs for Guest users with specific permission
legacy Troubleshooting
Issue Liferay DXP 7.4 U92 starts up with the following error: ERROR [http-nio-8080-exec-2][RecentGroupManager:94] Unable to get recent groups java.lang.NullPointerException: null at...
Use manual propagation of fragments in production environments
legacy Troubleshooting
Issue Changes to fragments are not reflected on pages where they are used Environment Liferay DXP 7.4 Resolution You can use manual propagation to be on the safe side:...
ADA Accessibility - When editing the home page the Main Menu items are not accessible using mouse
legacy Troubleshooting
Issue Expected Result: The interactive options when editing a page should be accessible using the keyboard Tab key as well as via mouse   Actual Result: When editing the home page the main menu options are not...
Errors starting with Elasticsearch 8
legacy Troubleshooting
Issue After upgrade to version 7.4 U91 and also having elasticsearch configured with version 8.7.0, we notice a consistent error every time the servers starts: [IndexConfigurationDynamicUpdatesExecutorImpl:52] Unable...
CVE-2020-28885 and CVE-2020-28884
legacy
Issue We would like to know about Liferay's vulnerability to CVE-2020-28885 and CVE-2020-28884. The CVE's claim that it is a vulnerability for an Administrator User to be able to inject commands through the Gogo Shell...
Changes in one node cause the dropping of the same entry in another node's cache
legacy
Issue  It has been observed  that when a user makes an update of the cache in one node, it removes that entry from the cache in other nodes.   Environment DXP 7.4 Resolution This is an expected behavior. When an entity...
Exporting Data through Analytics Cloud API does not return valid JSON
legacy
Issue Export data based on Requesting a Data Export It will download a zip file for you with a JSON file Open the JSON file with a text editor Result: The data format is not valid JSON.   Environment Liferay DXP 7.0+...
Accesibility icon not being shown in a custom admin theme
legacy Troubleshooting
Issue We've created a custom admin-theme but when we go to Instance Settings or System settings, it doesn't show some icons, p.e: accesibility icon. Environment Liferay DXP 7.4 Resolution Having the correct...
How to check multibyte MySQL table data with Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Please be aware that the page you are viewing has been...
Users assigned tasks in the workflow can continue to approve or reject them even after their roles are removed.
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
Workflow issue after changing 'ROOT' context to 'myportal'
legacy Troubleshooting
Issue Shows a blank page after changing the details of the 'task' node in the assignment type to the user then clicks on 'save' and then clicks on the 'task' node. Steps to reproduce: Update the ROOT folder name...
404 VIEW Permission Error occurs for Account Members API despite "View Users" Permission on the Account
legacy Troubleshooting
Issue A 404 error code with status “NOT_FOUND” response is generated after making an API call to the "getAccountUserAccountsByExternalReferenceCodePage" endpoint. This occurs even if the caller has the “View Users” permission...
Guest unable to add entries to object longtext field
legacy Troubleshooting
Issue Guest is uanble to add entries to a form containers. Steps to reproduce: Create an object with a custom field(say TestField) of type Long Text. Edit the custom field and add a limit of 500 and save this...
Portlet's title is shown instead of the web content's title
legacy Troubleshooting
Issue The web content's title is not displaying. Steps to reproduce: Start server Create global web content Put a WCD on a page, select global scope, and display the web content in it Observed behavior: Portlet's...
To be able to generate a URL of a Publication so that a reviewer can see a publication without logging in
legacy
Issue Require a feature that allows to send a link to those who are not registered users on the platform in order for them to view a publication. Environment Liferay DXP [all versions] Resolution This requirement...
There will be more than one default Transition in Kaleo workflow
legacy Troubleshooting
Issue The user cannot set the first created Transition of a task to "default=false" and there will be more than one default Transition. Environment Liferay DXP 7.4  Resolution This behavior is a known bug of DXP...
Language Modules Configuration Display template not working properly
legacy Troubleshooting
Issue Language Selector shows same template, if user selects a different display template. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a widget page. 3. Now, drop the 'language selector' widget on the...