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"The requested resource could not be found" errors
legacy Troubleshooting
Issue The requested resource could not be found errors can be observed with my profile and my dashboard or let's say users cannot access their own personal pages. Steps to reproduce: 1) Set up a clean instance of...
The user can see the Required checkbox
legacy Troubleshooting
Issue The required field from the data provider screen should be hidden Steps to Reproduce: Navigate to Content & Data -> Forms and click on the 'Data Providers' tab Click on + to create a new data provider...
Unable to view the updated content with 'View in Context' redirection link
legacy Troubleshooting
Issue Users are unable to view the updated content on the page when clicking on 'View on Context'. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Assign the 'Single Approver Workflow' to the web content. 3....
There will be more than one default Transition in Kaleo workflow
legacy Troubleshooting
Issue The user cannot set the first created Transition of a task to "default=false" and there will be more than one default Transition. Environment Liferay DXP 7.4  Resolution This behavior is a known bug of DXP...
Jenkins build fails with "Default Jenkinsfile not found"
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We updated our CI service's version after...
Jenkins build fails with "LCP.json with id "undefined" is not valid against the schema" error
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Our new build is failing in Jenkins with the...
Automatic log rotation doesn't work
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have updated our web service to...
Bug when switching to JDK 11.0.20 and Invalid CEN header
legacy Troubleshooting
Issue We have discovered a bug in one of the tools that we use to publish artifacts leaving us with artifacts in our Nexus repositories/Maven Central with this bug. When users switch...
When we enable captcha in forms, it doesn't show up
legacy Troubleshooting
Issue When we enable captcha in forms, it doesn't show up and below exception appears in the logs Caused by: java.lang.NullPointerException at...
How to verify the current Implementation version of log4j.jar file
legacy How To
Issue We would like to verify the implementation version of a log4j.jar file, either to verify the application of an update or to assess current vulnerability.  Environment DXP 7.3, DXP 7.4 Resolution You can find the...
HTML Injection in the Classic Search Portlet (Legacy)
legacy
Issue Our security tool identified HTML Injection issue. Reproduction Steps: 1. Start up Liferay DXP 7.4 Update 62 2. On the home page, add a widget "Search". 3. In the address bar, enter the URL...
Does Liferay support more than one SAML connection?
legacy
Issue Can Liferay connect to more than one Service or Identity Provider? Environment  DXP 7.0  DXP 7.1  DXP 7.2  DXP 7.3  DXP 7.4 Resolution Yes, Liferay does support more than one SAML or Identity Provider...
Does having a script in the Analytics section qualify as a potential XSS vulnerability?
legacy
Issue We can put Javascript code in the Matomo (DXP 7.4) or Piwiki (DXP 7.0-7.3) field where the code can be executed on every other page Go to a Site's Configuration -> Site Settings -> Analytics Under the...
Unable to delete all public pages in the default site 'Guest'
legacy
Issue When I try to remove the last public page in 'Guest' site, the 'Delete' option is missing from the Options Menu. It is not possible to revoke View permission for Guest users either because the option appears...
How can we set the requireSSL property?
legacy How To
Issue How can we enable the requireSSL attribute in Liferay? Environment Liferay DXP 7.0+ Resolution You can set that in your JDBC properties:...
Updated Portal Property Default Values for Virtual Hosts
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Virtual Host defaults were changed from a wildcard value to...
Test cases bundled in jar using the "react-select" dependency resulting in deployment error
legacy Troubleshooting
Issue Deployment of a jar that includes "react-select" as a dependency in package.json may fail due to test cases that were bundled as part of the build process, in particular...
Control Panel looks distorted or has styling issues
legacy Troubleshooting
Issue Control Panel looks compressed and distorted or has incorrect styling, such as below. Environment DXP 7.4 Resolution Clear the browser cache, or use incognito/Private window mode to access Liferay.   , content:...
Analytics Cloud - Change the additions of multiple organizations for the Segment creation condition
legacy Troubleshooting
Issue When we try to create a new condition using Segments → Create Segment → Dynamic Segment → Organization Attributes → Organization, we find that we can select multiple organizations now. However, when...
I cannot invite new team member with error: "You've reached your Collaborator limit."
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to add a new team member in my Cloud...
Create a sub question in forms
legacy How To
Issue Next question should appear according to a previous answer in Liferay Forms. Need to show questions to end-user based on their previous response. Specifically while dealing with multi-choice questions....
When a user clicks the publish button to add an image, it goes to the default category UI
legacy Troubleshooting
Issue When users work with categorization, they will notice that the categories admin image selection navigates differently.  Steps to reproduce: 1) Navigate to Global Site> Content and Data> Categorization 2) Add...
Unable to add product with same friendly url in different channels
legacy How To
Issue Trying to use duplicate products across multiple channels while using the same friendly URL. The current functionality is that if the user duplicates it, it will add 1,2,.... 5, etc. to the URL. Steps to see...
Price Range is not working properly
legacy Troubleshooting
Issue The price range filter is not working as expected, such that whenever users click any range in the 'Price Range Filter' widget then other ranges come to zero. Environment Liferay DXP 7.4  Commerce 4.0...
NullPointerException when trying to send a Commerce Notification
legacy Troubleshooting
Issue When trying to send a notification using the CommerceNotificationHelper service as below: _commerceNotificationHelper.sendNotifications(commerceOrder.getGroupId(), commerceOrder.getUserId(),...
Disable sitemap.xml from non-production instance
legacy How To
Issue The sitemap.xml needs to be disabled as user does not want search engines to crawl the non-prod instances Environment Liferay DXP 7.0+ Resolution Please navigate to Site Builder --> Pages --> Configuration...
Inconsistency in Commerce Inventory after canceling an Order
legacy Troubleshooting
Issue When an order is cancelled, the booked quantities are not restocked and continue to appear associated with the order. Therefore those quantities will be blocked and not usable. Environment Liferay DXP 7.2...
Can we configure an internal email address to receive a copy of all Email Verification messages?
legacy
Issue The Email Verification Notification message is sent to new Users when asked to verify their Email Address. We would like to set up an internal email address, which would be added as a BCC on all Verification...
NoSuchResourcePermissionException: occurring while adding the account groups under visibility inside product
legacy Troubleshooting
Issue Steps to reproduce the issue: 1. Start Liferay DXP 7.4. 2. Create a user with the sales agent role and also assign the permissions to view the products, account, and account groups. 3. Create 2-3 account...
Unable to search account group inside products
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create 2-3 accounts. 3. Create 2-3 account groups. 4. Navigate to product and create any product. 5. Go to visibility. 6. Enable account group. 7. Search for...
How to mass reset passwords
legacy How To
Issue We need to reset the passwords of all of our users. Due to the amount of users we have, it would be difficult doing this manually. Is this functionality available out of the box, or is there a best approach...
Set expiration on password reset URL for new accounts
legacy
Issue When a new user is created, the password set URL is sent to the new users' email but it doesn't has expiration.  Currently, reset password links can be set to expire with the following portal...
Issues with Form "View Entries"
legacy Troubleshooting
Issue After one (or more) update of a specific form, the "View Entries" feature is not always able to render all the previously submitted data Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Liferay UI...
Issues with Form "Export"
legacy
Issue After one (or more) update of a specific form, the "Export" feature is not always able to export all the previously submitted data Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Liferay UI prompts...
How to calculate the correct setting for discovery.zen.minimum_master_nodes?
legacy
Issue What is the best value for thediscovery.zen.minimum_master_nodes property in 3 nodes clustered elastic search environment? Is my calculation correct? My calculation is below for 3 nodes: 3/2 + 1 = 1.5 + 1 = 2.5...
How to check if a certain fix has been released in an official Update version?
legacy How To
Issue In the past I have received a fix from Liferay through a hotfix, which works fine I'd like to know when or how to check if this code fix is included in your future docker image update/upgrade version of liferay....
Analytics Cloud Segment appears in DXP Segments without titles
legacy Troubleshooting
Issue Create a new Segment in Analytics Cloud (Static or Dynamic) that has members Create a new Dynamic Segment that has no members Wait until the segments sync from Analytics Cloud to Liferay DXP Go to Liferay >...
How to make Global Web Content default to selecting images from the Global image library
legacy Troubleshooting
Issue When I create a Global Web Content Structure that contains an image selector as a required field, it doesn't always default to selecting images from the Global image library. How can I select the Global...
Security configuration related to session management
legacy
Issue There are some security configuration requirement regarding session management. Environment Liferay DXP 7.4 Resolution Application uses the 'referrer' header as a supplemental check only, and not just for any...
Unable to build Service Builder with default packages
legacy Troubleshooting
Issue Service Builder gives the below error during build without any changes to default classes: xxx\test-service-service\src\main\java\test\service\service\persistence\impl\FooPersistenceImpl.java:2425: error:...