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Image added via rich text editor on Wiki tool losing reference
legacy Troubleshooting
Issue When adding an image in a rich text editor within a Wiki Page using Ctrl C + Ctrl V and then publishing that page, the image loses its reference and is no longer displayed in my content manager. Is there any way...
Adding or Editing a Web Content in an Asset Publisher does not display a success message
legacy Troubleshooting
Issue When editing or adding a Web Content in an Asset Publisher that is on one of my Portal pages, no message is displayed to the user confirming that the action was performed or if it was successful. If this step is...
Why does my Liferay Docker container slowly accumulate memory over time and run into OutOfMemoryErrors?
legacy Troubleshooting
Issue In some implementations of containerized Liferay Docker environments, there are reports of memory usage slowly increasing over time until an OutOfMemoryError is reached or the pod alerts trigger a kill of the pod. ...
Large Amount of Object Data within the `analyticsmessage` table.
legacy Troubleshooting
Issue We're experiencing slow database restore times due to excessive large object data, primarily within the `analyticsmessage` table. When planning an upgrade, we've found a table with millions of...
After updating a site's friendly URL, what happens to the existing Documents & Media/Web Content that are being used?
legacy
Issue When updating a site's friendly URL, I've found that Documents & Media/Web Content that were previously assigned to the site are not being updated. The links do not update to the newly set friendly URL but...
Frontend taglib removed: 'liferay-frontend:html-vertical-card'
legacy How To
Issue After upgrading to 7.4+, we noticed that some frontend taglibs have been removed, such as liferay-frontend:html-vertical-card. Is there any replacement for it? Environment Upgrades to DXP 7.4+ Resolution As per...
NoSuchGroupException: No Group exists with the primary key 0 when updating a Journal Article via service API
legacy Troubleshooting
Issue When trying to update a Journal Article (i.e., a web content) using the service API  journalArticleLocalService.updateArticle( journalArticle.getUserId(), journalArticle.getGroupId(),...
Unable to read the content for custom_robots.txt file
legacy Troubleshooting
Issue I am getting the following message in my log file: [RobotsUtil:47] Unable to read the content for custom_robots.txt However, the same does not happen in other environments. What can be the reason? Environment...
How long does it take to apply a resource extension in the SaaS extension area?
legacy
Issue How much time passes from the moment of purchase of an expansion of CPU and RAM in the extension area in Liferay Saas until the resources are available? Environment Liferay Saas Resolution Currently, there is a...
What is the use of the Analytics Administrator user and role?
legacy
Issue After connecting to Analytics Cloud (AC) there's an Analytics Administrator user with the Analytics Administrator regular role. What is their use? Environment Liferay DXP with Analytics Cloud Resolution The...
Is it possible to use a hotfix when building my custom code?
legacy How To
Issue I have been provided with a hotfix, and I want to compile my custom code using that hotfix from my Liferay Workspace. Environment Any Liferay DXP version Liferay Developer Tools Resolution There is not an easy...
Unable to Edit Document with a Name Not Including a File Extension
legacy Troubleshooting
Issue We cannot edit a document's properties if the document name does not contain a file extension and here are the steps we took: Navigate to Control Panel > System Settings > Documents and Media Change the value for...
Unable to restore backups in Liferay PaaS
legacy Troubleshooting
Issue When attempting to restore a backup to the Liferay service, the backup appears to be restored successfully, but there is no document library that appears associated with the Liferay service The following error...
Is it possible to map non-basic user attributes with SAML?
legacy
Issue Can non-basic user attributes(e.g. jobTitle) from an Identity Provider(IdP) get mapped to their respective fields on the Service Provider's User_ table? Environment 2024.Q2 Resolution Currently, LDAP can only be used to...
A simple example and key factors to check when testing custom OAuth 2.0 applications
legacy How To
Issue You have created an OAuth 2.0 application and would like to set up the minimum configuration to be able to test it. This article provides a simple example that could be adapted to your needs....
After an upgrade and database migration, old theme is not being replaced by new theme
legacy Troubleshooting
Issue After an upgrade, a new theme developed to replace an old theme is not applied to pages that utilized the old theme. There are multiple pages with different theme settings and updating them one-by-one is...
Error appears in Liferay logs when "Members" Widget is added to a blank site
legacy Troubleshooting
Issue When adding a "Members" widget to a new page, on a blank site, the following error appears in the Liferay logs: ERROR [http-nio-8080-exec-6][ComboServlet:412] Skip...
How to programmatically add a form entry with API?
legacy How To
Issue I am currently working with a Liferay form. I am attempting to submit a new record to this form using the /ddm.ddmforminstancerecord/add-form-instance-record API via JSON Web Services (JSONWS). This API requires a...
Why is Zendesk Chat Provider missing after upgrading to a Quarterly Release?
legacy
Issue If you configured Zendesk Chat Provider in an earlier version of 7.4, you may notice that it is missing in Instance Settings after upgrading to a Quarterly Release Environment Quarterly Release Resolution The...
Is it possible to filter the Account Selector search results to exclude fields?
legacy How To
Issue I would like to add a filter to the Account Selector fragment so that it excludes selected matching fields from the search results. For example, I would like to exclude any results with Account IDs that...