Search Results

All Results 6844
Sort By
Resource Type
Applicable Versions
Deployment Approach
Capability
Feature
How to change the screen name and email-id of the Liferay's default admin user
legacy How To
Issue How to change the screen name and email-id of the Liferays default admin user Environment Liferay DXP 7.4 Resolution The respective admin user can change his/her screen name by logging into the portal, however, it requires the Liferay DXP/Portal configured with the valid mail...
Wrong Apache Commons Lang3 library version added to module manifest
legacy Troubleshooting
Issue We have a service builder module that uses Apache Commons Lang3. Our Liferay version uses Apache Commons Lang3 version 3.11. In our module, we have defined the dependency as follows inside the build.gradle: compileOnly group: "com.liferay.portal", name: "release.dxp.api"...
Allowing Local Liferay Admin Users to Authenticate when LDAP is Configured on the Virtual Instance
How To
Context When a main Liferay instance and a second virtual instance are both connected to the same LDAP server, local Liferay admin users are unable to log in when the “Required” box is checked. In the case where the LDAP is connected and the “Enabled” box is checked, all LDAP users are...
Issue with Rating functionality
legacy Troubleshooting
Issue Steps to reproduce: 1. Navigate to Configuration-> Settings-> Social-> Ratings and change the Web Content type to Like with the help of the dropdown and save it. 2. Navigate to Design-> Widget Templates-> Create an Asset Publisher Template with the below content: <script...
Is Form fields and pages are limited?
legacy Troubleshooting
Issue We tried to create a Form with 50 fields and 9 pages but we could not save it.   Environment Liferay DXP 7.4   Resolution This is limited but if this limit is not enough it can be raised even a higher number if necessary using this property in the portal-ext.properties file:...
Video and audio files cannot be played and generate thumbnail on Linux/Unix based OS with Xuggler enabled
legacy Troubleshooting
Issue Xuggler is enabled to play video and audio files. When running on a Linux/Unix-based system, the audio and video files are displayed without any thumbnail and cannot be played. They do not start when clicking on play. On Windows OS, the video and audio files are displayed with a...
'getRealUserId is not a function' when upgrading to 7.3 u6+
legacy Troubleshooting
Issue When upgrading to 7.3 update 6+, some undesired behaviors occur and the console log shows the following error:  Uncaught TypeError: themeDisplay.getRealUserId is not a function Environment Liferay DXP 7.3 Update 6+ Resolution LPS-153271 was introduced in 7.3 u6. It adds the method...
AWS S3: does Liferay support the x-amz-server-side-encryption header with server side encryption?
legacy Troubleshooting
Issue I am using an S3 bucket as the store for our Documents and Media I have configured it with a Service Control Policy that requires encryption and the presence of the x-amz-server-side-encryption header, something like this: { "Version": "2012-10-17", "Statement": [ { "Sid":...
Getting error "Please enter valid content" when saving/updating a workflow
legacy Troubleshooting
Issue I cannot save a workflow, I get error "Please enter valid content", possibly because there is something wrong in the workflow xml syntax. How can I get more specific information about what could be wrong the workflow definition? Environment starting from 7.1 SP2 Resolution go to...
SSL Certification isn't provided by Let's Encrypt, even though it is set up correctly
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Let's encrypt isn't providing SSL certification to my custom domain, so I'm seeing a warning that my site isn't secure. I ensured...
Guest users are not redirected to Private Pages after logging in
legacy Troubleshooting
Issue When navigating to a private page as a guest user, the user does not get redirected to the private page they were attempting to access after logging in. Environment DXP 7.4 Resolution Log in as an administrator and navigate to System Settings > Login and check "Prompt Enabled"....
Emojis are sanitized into Chinese characters
legacy Troubleshooting
Issue Emojis are being sanitized when AntiSamy is enabled. A warning is thrown in the logs where the character codes are matching the previously written emoji: Could not execute JDBC batch update The emoji is switched to a Chinese character after submission. Environment DXP 7.0 DXP 7.1...
SAML IDP is unable to initiate SLO
legacy Troubleshooting
Issue SAML Identity Provider is unable to initiate Single Log Out Notes 1. Set the different virtual hosts as below as an example 127.0.0.1www.bbb.com (For IDP) 127.0.0.1www.sp.com (For SP) 2. Using thetest testuser in this test. Make sure the user share the same password in IDP and SP...
Content Page changes are propagated when created using a Template
legacy Troubleshooting
Issue Changes to Content Pages are automatically propagated when created using a Content Page Template. This conflicts with the intended behavior where edits made to Content Pages should not be propagated.  Environment DXP 7.3 DXP 7.4 Resolution Open a Help Center Ticket and request a...
Removing View Permission for Guest Users on a Newly Created Site Causes 404 Error
legacy Troubleshooting
Issue Removing View permission for guest users on a newly created site on DXP 7.4 U29 causes the page to thrown an error even if the following page on the list has this permission enabled. The expected behavior is that the other page on the list should be displayed for the user....
Comments on Workflow tasks
legacy
Issue Comments added when assigning, approving or rejecting a Workflow task, are not presented in the 'Comments' section of the Review/Workflow task page. My Workflow Task page: Comment to Approval: Review/Workflow Task Page 'Comment' section:   Environment Liferay DXP 7.3 U4+ Resolution...
Changes to preferences in one breadcrumb portlet are replicated in the other breadcrumb portlets
legacy Troubleshooting
Issue I added the breadcrumb portlet on two widget pages. When I change a preference for a portlet on one page, the same settings are replicated in the portlet on the second page. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution Please create a support ticket requesting a Hotfix...
When working with Information Templates, can I access the Asset Entry Object?
legacy
Issue An 'Information Template' configured with Type: 'Asset' doesn't give access to the actual Asset Entry Object. Is there a way to access it? Environment DXP 7.4  Resolution At the time of writing, this is not a feature within Liferay's core functionality. Presently there are...
Thumbnails of documents and images are not being displayed
legacy Troubleshooting
Issue We set up our Amazon S3 repository and then noticed that the document and image thumbnails are not showing up. Environment Liferay DXP 7.4 Resolution Please review our documentation Setup Liferay’s document management with an Amazon S3 as a repository to perform that configuration....
Hide options on Style session when editing Fragments
legacy
Issue There are fragments that have Style options that are not applicable. Example: Separator - It has functions like alignment and text formatting and these functions do not apply to the fragment itself. Is it possible to hide the visible Style options when I am editing the Fragments?...
Access to edit web content giving timeout
legacy Troubleshooting
Issue When trying to edit web contents they take a long time to open, the behavior in question was only reproduced in an oracle database in which the portal has to have a high number of pages and entries in the following database tables: Layout, PortletPreferences,...
Is One Time Password's expiration configurable?
legacy
Issue When does One Time Password expire? Can you set the validity timeframe of the OTP? Environment DXP 7.2+ Resolution OTP is HTTP session based, if the session expires, OTP expires as well. And it can only be used in the same HTTP session. Since OTP expiration is tied to the HTTP...
Access denied when connecting to Liferay DL through WebDAV
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue An 'Access Denied' or similar related error is shown when you try to connect to Liferay's Document Library from your Operating System...
No Group exists with the primary "xxxxx" key shown in the logs
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The following messages are identified in the logs: Jun 07 01:20:15.120 build-43 liferay[liferay-ldbgc]...
Vulnerabilities in CKeditor
legacy Troubleshooting
Issue We plan to update the CKeditor version due to several vulnerabilities including XSS. https://security.snyk.io/package/npm/ckeditor4/4.17.1 https://github.com/ckeditor/ckeditor4/blob/major/CHANGES.md#ckeditor-4171 Environment Liferay DXP 7.3 Update 6 and below Resolution This issue...
Changing events to a past date
legacy
Issue Is it possible to edit expired events to change the date to past date? Environment All environments Resolution This is the expected behavior and the best practice that you can only set the expiry date to a later date, it is impossible to set it to an earlier date-time. Additional...
Error when importing .lar file: "Score -0.x is not a value between 0 and 1"
legacy Troubleshooting
Issue When trying to import a .lar file, the following error is displayed: Score -0.2 is not a value between 0 and 1. Environment Liferay DXP 7.0  Liferay DXP 7.1  Liferay DXP 7.2  Liferay DXP 7.3 Liferay DXP 7.4  Resolution This error is caused by a negative score in the RatingsEntry...
Is it possible to customize user roles in our Liferay Cloud environment?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to know how to set custom user roles for team members in our Liferay Cloud environment. Environment Liferay PaaS...
Adaptive media not miniaturized after trying to adapt remaining
legacy Troubleshooting
Issue When trying to adapt media that were not automatically adapted using the "Adapt remaining" function, an error is shown in the UI and in the logs it may be possible to see the following error or warning: 2023-04-11 18:19:40.511 WARN...
Security configuration related to session management
legacy
Issue There are some security configuration requirement regarding session management. Environment Liferay DXP 7.4 Resolution Application uses the 'referrer' header as a supplemental check only, and not just for any authorization check. Liferay does not rely on the referrer header for any...
Unable to export site pages with circular references
legacy Troubleshooting
Issue When trying to export pages, a null error is shown in the UI. Environment Liferay DXP 7.4 (equal to or below Update 66) Resolution Upgrade to Liferay DXP 7.4 Update 66 or higher to resolve the issue. Or request a hotfix with the following: LPS-157420 Additional Information Updating...
Unable to build Service Builder with default packages
legacy Troubleshooting
Issue Service Builder gives the below error during build without any changes to default classes: xxx\test-service-service\src\main\java\test\service\service\persistence\impl\FooPersistenceImpl.java:2425: error: method getResult in interface FinderCache cannot be applied to given types;  ...
Web content structure filter is not working properly
legacy Troubleshooting
Issue When inserting a structure filter for a web content, the results are not listed correctly, always displaying all results, regardless of the chosen structure. Environment Liferay DXP 7.4 Update 71 Resolution Upgrade to Liferay DXP 7.4 Update 72 or higher to resolve the issue....
Users and Pages are not Visible
legacy Troubleshooting
Issue The components User, UserGroup, and Layout have been re-indexed. However, Users and Pages are still not visible. Environment Liferay DXP 7.1 Resolution The possible cause of this is due to the cluster health as the red or yellow cluster status indicates one or more shards are...
Unable to search users in admin portal
legacy Troubleshooting
Issue Re-indexing has been ongoing for quite some time, and certain users are not being searched in the admin portal or control panel section. Environment Liferay DXP 7.1 Resolution If the above issue arises in a cluster DXP node with an Elasticseach server, execute the following...
Maven based Liferay Workspace for DXP
legacy Troubleshooting
Issue Unable to get the EE version of Liferay DXP while choosing maven in Liferay Developer Studio. Environment Liferay DXP 7.0+ Resolution User can manually change two configuration inside the pom.xml file to use DXP Find liferay.bom.version and change it's value to a dxp target...
Special character validation for product relation type
legacy Troubleshooting
Issue Special Characters should not be allowed. Steps to reproduce: 1. Navigate to the System Settings -> Catalog -> Product Relations 2. Add new value as "<script>alert(1);</script>" 3. Save 4. Now, go to any product details 5. Click on Product Relation Observed Behavior: It will...
Unable to edit react fargment
legacy
Issue The user has created and uploaded a react fragment, but is unable to edit the same. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution This is an intended behavior of the Liferay, to avoid bad experiences when manipulating the React Fragment and only compiled version imported....
Workflow User Notifications triggered in State node throw NoSuchTaskInstanceTokenException
legacy Troubleshooting
Issue When using notifications as part of the workflow, when triggered in a State node, the notifications are generated but when they are selected, the following exception appears in the logs 2023-05-09 20:47:25.666 ERROR [http-nio-8080-exec-9][WorkflowTaskUserNotificationHandler:295]...
Page not found error 404 when attempting to download a document in Documents and Media
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Page not found error 404 when attempting to download a document in Documents and Media. Prior to 7.4 U69, if an attempt was made to...
OOTB captcha is not readable
legacy Troubleshooting
Issue Users are utilizing the OOTB Simple Captcha for security purposes; however, most of the time it's not readable. Environment Liferay DXP 7.4 Liferay Quarterly Releases Resolution To make the captcha image easier to read, please remove the following classes by navigating to System...
Anonymous users tracked separately like Known users
legacy
Issue We noticed that Known individuals have all kinds of data tracked and displayed for each individual. We would also like to track anonymous individuals the same way, possibly by adding a new tab on the Individuals screen with the label Anonymous and we expect to see a list of...
Unable to activate different tab on the different pages
legacy
Issue Activating the same tab on different pages. Steps to reproduce  Navigate to Site Menu > Design > Page fragment Click on the add button and create a master page. Now, drag and drop the 'Tabs' under the basic component onto the master page. Click on 'Publish Master' Then create pages...
'Disable Autoscaling' button is disabled
legacy Troubleshooting
Issue The user is unable to click on the 'Disable Autoscaling' button. Environment Liferay DXP 7.4 Resolution This issue usually happens when the user provides the Service Id different than the liferay. To disable the auto-scaling, kindly provide the 'liferay' in the Service Id....
Elasticsearch nodes are not discoverable
legacy Troubleshooting
Issue Getting the below errors in the elastic search server, and hence the search is not working: [WARN ][o.e.d.PeerFinder ] [node1] address [10.199.131.143:9302], node [null], requesting [false] connection failed: [][10.199.131.143:9302] connect_timeout[30s] [WARN...
Image extensions inside product is not working properly
legacy Troubleshooting
Issue Steps to reproduce: 1. Navigate to Commerce > Products. 2. Create any simple products. 3. Navigate to media. 4. Take any PDF and change its extension to "png". 5. Make sure png is accepted in the image upload. Actual Result: The image is getting uploaded. Expected Result: PDF files...
Proper date and time is not visible on media and inside Product Relations Tab
legacy Troubleshooting
Issue Steps to reproduce: 1. Navigate to products. 2. Open any existing product. 3. Navigate to the media tab and notice it's showing the modified date as 2 months ago, 2 minutes ago, or 2 days ago. 4. The same behavior is also observable on the 'Product Relations' tab. Expected Result:...
Autotranslate Button Not Visible When Using Third-Party in Instance Settings
legacy Troubleshooting
Issue When configuring a Third-Party for Translation in the Instance Settings, the Autotranslate button is not visible. Environment DXP 7.4 Resolution This is a known issue reported in LPS-187034.  Contact the Liferay support team to build a hotfix or update de portal to DXP 7.4 Update...
OpenID Connect Error - "Signed JWT rejected"
legacy Troubleshooting
Issue When configuring authentication using OpenID Connect, login fails and the following error is reported: Unable to validate tokens: Signed JWT rejected: Another algorithm expected, or no matching key(s) found This error arises when the RS265 is not listed as the first supported...
How can I disable the Navigation Categories portlet filtering for the Asset Publisher portlet?
legacy Troubleshooting
Issue Navigation Categories portlet displays Asset Publisher portlet entries based on category selection.  Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution To disable the category filtering go to Asset Publisher --> Configurations -->...
Gradle PKIX Certification Error for Maven Policy
legacy Troubleshooting
Issue We are configuring a new environment and observing what looks to be a gradle license or certification related issue given the below error: openssl config failed system library no such process Failure build failed with an exception A problem occurred configuring root project ‘s’...
Asset Library Administrator/Owner can't access his/her Asset Library
legacy Troubleshooting
Issue As an Asset Library Administrator/Owner you can't access Asset Libraries (neither through the Control Panel nor through the Site Administration Panel). Environment DXP 7.3 DXP 7.4 Resolution This can be achieved by creating a Regular Role with some specific permissions and then...
Guest Users Are Unable to View Web Content After Upgrade
legacy Troubleshooting
Issue After upgrading from Liferay 7.2 to 7.4 we have observed that guest users are unable to view web content. In 7.2 we had unchecked the 'article view permissions' checkbox under system setting > web content, but this option is not available in 7.4.  Further, we tried all the options...
Issue with Publishing Expired Content in Publications
legacy Troubleshooting
Issue When trying to approve a Publication that includes expired Web Content, the following error is displayed: "This publication contains unapproved changes that need to be approved before being published." Environment Liferay DXP 7.4 Resolution This is a known issue reported...
How can I know when a Web Content was created and when it was published from database
legacy
Issue How can I know when Web Content was created and when it was published from database Environment Liferay DXP 7.2 Resolution The created time of a Web Content is stored in the column called 'createDate' in the table JournalArticle from the database. The published time of a Web...
Browser Pop-Up For Non-Https Site
legacy Troubleshooting
Issue We are seeing a browser pop-up warning for our users when they try to login to our http site. They become concerned as it says the connection is not secure, but to 'send anyway'. Can this be disabled by Liferay or bypassed somehow?  Environment DXP 7.0 | DXP 7.1 | DXP 7.2 | DXP 7.3...
How to integrate feeds from social media like Instagram/twitter/facebook based on hashtag in Liferay
legacy How To
Issue How to integrate feeds from social media like Instagram/Twitter/Facebook based on hashtags in Liferay? Environment Liferay DXP 7.1. Resolution Liferay unfortunately doesn't have this out-of-box functionality. Additional Information There's a third-party website:...
Navigation menu URLs not following the selected language
legacy Troubleshooting
Issue Content is stored in Web Contents not on pages > navigation menu items are created as URLs, in most cases, because of this The Web Contents are translated/using more than one language (at least 2) > can only add the URL in one language to the navigation menu items (created as URLs)...
File Name is not updated when editing the document with different document
legacy
Issue When users choose a file while editing it, the filename is not automatically updated. Steps to reproduce: 1. Start a vanilla instance of DXP 7.4 2. Upload a new document 'abc.pdf' to Document and Media and notice the name is auto-picked as 'abc.pdf'> Publish it. 3. Now, edit this...
Uncaught type errors on browser console while adding product pricelist
legacy Troubleshooting
Issue In a product's edit SKU side panel, it's not possible to add a new price entry Steps to reproduce: 1) Navigate to Commerce> Products 2) Create a new product or click the existing one 3) Now, go to SKU > click SKU and a pricelist can be seen 4) Try to add a new pricelist by using...

Showing 4,981 to 5,040 of 8,727 entries.