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Enabling or Disabling Order Workflows for Commerce 2.1
Official Documentation
Enabling or Disabling Order Workflows for Commerce 2.1 Order workflows are a channel-specific setting that, if enabled, require the buyer or seller to give internal prior approval for an order...
Order Life Cycle
Official Documentation
Order Life Cycle An Order stores data regarding a potential or past transaction. This article provides an overview of the order life cycle from open cart to fulfilled order. This is the latest...
Orders
Official Documentation
Orders An order starts off in the Open status. After the customer finishes checking out, it transitions into the Pending status. To start processing an order, you must accept a pending order. You...
Order Splitting
Official Documentation
Order Splitting Liferay DXP 7.4 U84+/GA84+ Order Splitting divides a customer order into separate orders that suppliers can fulfill independently. The order is split based on the catalog of the...
Order Management Statuses Reference Guide
Official Documentation
Order Management Statuses Reference Guide Liferay Commerce 2.0 Every order in Liferay Commerce has order information and order management statuses associated with it. This article reviews the...
Price on Application
Official Documentation
Price on Application Liferay DXP 7.4 U84+/GA84+ If you have expensive or complex products in your catalog, you may not want customers to purchase them without help. If you want support staff to...
Processing an Order
Official Documentation
Processing an Order To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are processed. To begin processing all orders,...
Orders Menu Reference Guide for Commerce 2.1 and Earlier Versions
Official Documentation
Orders Menu Reference Guide for Commerce 2.1 and Earlier Versions Orders can be viewed and managed by an administrator in the Orders menu. To access the Orders menu, navigate to the Control Panel →...
Returns Workflow
Official Documentation
Returns Workflow When a customer submits a return request, you must go to the Returns application to manage it. It is advised to use the Returns Manager role for this. Open the Global Menu...
Canceling a Shipment
Official Documentation
Canceling a Shipment If a buyer cancels an order before shipping it, the seller may cancel the shipment in Liferay. Note that canceling a shipment does not close an order. You can manage an order's...
Creating a Return
Official Documentation
Creating a Return Customers can place return requests for completed orders. The Minium and Minium 4.0 accelerators and the Classic Site Initializer have a returns page where they can track their...
Adding Reasons for Returns
Official Documentation
Adding Reasons for Returns When creating a return request, customers must choose a reason for the return. Open the Global Menu (Global Menu) and navigate to Control Panel → Instance Settings. ...
Processing an Order for Commerce 2.1 and Earlier Versions
Official Documentation
Processing an Order for Commerce 2.1 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Processing an Order for Commerce 2.0 and Earlier Versions
Official Documentation
Processing an Order for Commerce 2.0 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Shipments
Official Documentation
Shipments You can create Shipments when an order is in the processing stage. A single shipment may contain multiple orders, but the same account must create all the orders contained in the...
Returns
Official Documentation
Returns Liferay DXP 2024.Q4+/Portal GA129+ Liferay provides an out-of-the-box returns feature that allows your customers to return completed orders within Liferay itself. Customers can only return...
Setting Order Notes Notifications
Official Documentation
Setting Order Notes Notifications Liferay DXP 2026.Q1+ Users can communicate through orders using the Questions and Answers feature, which by default, requires users to check the order details for...
Shipment Life Cycle Overview
Official Documentation
Shipment Life Cycle Overview There are four stages for a shipment. Processing Ready to Ship Shipped Delivered Starting with Liferay DXP 7.4 U30/GA30, each shipment has an external reference...
Shipments Management Reference Guide
Official Documentation
Shipments Management Reference Guide To manage shipments, open the Global Menu (Applications Menu icon) and navigate to Commerce → Shipments. Overview of the shipments page. FieldDescription...
Creating a Shipment for Commerce 2.0 and Earlier Versions
Official Documentation
Creating a Shipment for Commerce 2.0 and Earlier Versions Creating a shipment is integrated with the Orders menu. You can also manage all shipments in the Shipments menu once an order is in the...

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