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How is AntiSamy configured?
legacy
Issue We configured AntiSamy to santize Web Content articles. We would like to understand how AntiSamy works and what parts are expected to be removed in Web Content articles. Environment DXP 7.0+ Resolution In the...
Can Liferay Support SP and IDP initiated SAML Simultaneously?
legacy
Issue Our team is the design phase for authentication and we want to know if Liferay supports IDP and SP initiated SAML logins at the same time?  Environment DXP 7.4 Resolution No, a single instance should not be both...
'New' Status for Remote Publishing Jobs
legacy Troubleshooting
Issue Over the weekend we had a number of remote publishing jobs assigned a 'New' status. These were scheduled jobs that never ran. We were also unable to relaunch these jobs until we performed a restart. We are only...
Force Authentication in SAML requiring reauthentication in SP
legacy How To
Issue With SAML and Force Authentication enabled, I am required to reauthenticate requests from the SP Environment DXP 7.3, 7.4 Resolution This behavior is intended, but to avoid manual reauthentication in this...
specification facet view more feature
legacy
Issue How to configure the dynamic view more button in the specification facet? For example, from a UI perspective, if 100 specifications are created, then it shows specifications 10 at a time, and after that,...
Why isn't structure with "Upload" field not working?
legacy Troubleshooting
Issue The upload field of a Liferay structure is in broken state when user performs any action.   Environment Liferay DXP 7.4 Resolution Structure with the "Upload" field is not working for the user.  Open...
Captcha authentication via Headless API
legacy
Issue We have developed a Liferay fragment to collect user input via a custom-designed HTML form. This fragment interacts with custom Liferay objects through a Headless API using JS We have created a new role with the...
After upgrade the method .getDisplayDate() is not working
legacy Troubleshooting
Issue After performing an upgrade, when trying to use the.getDisplayDate() method in the widget template, errors are returned. Environment Liferay DXP 7.2-7.4 Resolution The .getDisplayDate() method has been...
The "max_connection" variable present in the database service is related to which parameter?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to configure the database service, the...
Can Client Extensions be deployed in an Liferay PaaS environment?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I want to use Client Extensions with my Liferay PaaS...
How to enable Google Cloud Translator
legacy How To
Issue How to set up Google Cloud Translator integration with Liferay DXP What type of information needs to be added in the field Service account private key Environment Liferay DXP Resolution To use Google Cloud...
How long does the content remain in the CDN cache?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue What is the policy for cleaning and updating content...
Is there a way identify When was the user Deactivated and by Whom?
legacy How To
Issue Is there a possible way to find out when was the exact date the Liferay user was deactivated and by whom? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Please run the attached Groovy script to get a...
How to Disable Groovy Scripts and the Scripting Console in Control Panel - DXP 7.4
legacy How To
Issue I want to disable Groovy Scripts from being executed in Control Panel's Server Administration panel Environment DXP 7.4 Resolution Approach 1: Please follow: How to Disable Groovy Scripts and the...
Old URLs still accessible
legacy
Issue When change the friendlyURL of a post, the old URL continues to be accessible. Environment Liferay DXP 7.2 Resolution The behavior is caused by the following Epic ticket: Keep history of friendly URLs. With...
502 Bad Gateway on traffic from https://px.ads.linkedin.com
legacy Troubleshooting
Issue The browser console is showing a 502 Bad Gateway on traffic from https://px.ads.linkedin.com, specifically https://px.ads.linkedin.com/collect?v=2&fmt=js&pid={PID}&time={TIMESTAMP}&url={URL} Environment Liferay DXP...
All settings are lost when the Template contains the "%" character in the Workflow Definition
legacy Troubleshooting
Issue I created a notification in a node of my Workflow and inside the Template field I placed a content that has the character "%", for example: <![CDATA[We received your shipment %]]> After saving and reopening...
Analyzing traffic and user activity on your Liferay Cloud environment
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How can we review inbound traffic and user activity in Liferay...
The Liferay PaaS memory usage does not match what is shown in the Liferay Service Shell and in the Admin Console
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Please be aware that the page you are viewing has been...
Is it possible to assign a site template to an already existing site?
legacy
Issue When we have already created a site, can we assign it a site template?  Environment DXP 7.0 + Resolution It is not possible as site templates should be used during site creation. Site Templates serve to...
ADA Accessibility - I expect the "Search" button to have an accessible and appropriate label
legacy Troubleshooting
Issue Expected Result: I expect the Search buttons to have the correct label and for the Screen Reader to announce it with the following announcement: "Search Button" Actual Result: the Screen Reader is...
UpgradeException while restoring a lower version of Liferay in Liferay PaaS environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User gets UpgradeException while trying to restore a lower...
Need to shutdown servers in Liferay PaaS environment
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User needs to shutdown the app server and web server for...
Unable to publish page due to NPE - Unable to process portlet com_liferay_layout_content_page_editor_web_internal_portlet_ContentPageEditorPortlet
legacy Troubleshooting
Issue When attempting to publish a page with an Asset Publisher configured to display entries from a Document Folder, an error message is displayed in the UI: "This page is not available. If this problem...
CSP headers are not working on DXP-7.4
legacy Troubleshooting
Issue Trying to attempt to work with the CSP feature, which is present in update 90 under feature flags, but users are still experiencing issues where they are unable to edit the page and it is continuously...
Page Fragments is temporarily unavailable UI error
legacy Troubleshooting
Issue Some issues with the page fragment option inside the system setting. Steps to reproduce: 1) Start the DXP server 2) Log in as an Admin user 3) Navigate to Control Panel> System Settings> Content and Data>...
User Group users not syncing to Analytics Cloud when connected to a Liferay SaaS environment initially
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After setting up Analytics Cloud with a Liferay SaaS...
Need to set the status code of error page to 404
legacy
Issue User is redirecting all the page-not-found request to a specific published public page, but the status code of the published public page is always 200 Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP...
Unescaped characters in the title of Documents when viewing in card view
legacy Troubleshooting
Issue Titles of documents in the Documents and Media portlet that contain an apostrophe or other similar punctuation appear with their unescaped characters when viewed in Card View The titles appear correctly when...
How to implement a token system instead of using credentials to access remote services
legacy How To
Issue Trying to write a custom remote service using Liferay (ServiceImpl file), so which method may be used to authenticate using a token rather than credentials? Environment Liferay DXP 7.4 Resolution Liferay has...
User notification selection issue with more than 100 notifications
legacy Troubleshooting
Issue Steps to reproduce: Enable single approver workflow on web content, blogs, or any asset Create some web content or blogs to get notifications make it more than 100 notifications Navigate to notifications Tick...
Pagination start parameter name showing error when using special characters
legacy Troubleshooting
Issue 'Invalid character found' error throw when using special characters in the Pagination start parameter name. Steps to reproduce: 1. Navigate to the Search Result widget > Configurations. 2. Change the...
Replacement for Deprecated Portal Property: asset.categories.search.hierarchical=false
legacy How To
Issue We recently upgraded from Liferay 7.0 to 7.4 and observed that the portal property we were using seems to no longer exist: asset.categories.search.hierarchical=false Is there a replacement in 7.4 to achieve the...
Running gw initBundle fails at the verifyBundle task
legacy Troubleshooting
Issue Running gw initBundle fails at the verifyBundle task stating an invalid checksum, even though liferay.workspace.bundle.checksum.md5 is not in use in gradle.properties. Despite setting that value explicitly...
Is There A Way To Verify ClamAV Integration With Liferay?
legacy Troubleshooting
Issue We followed the instructions below to enable document virus scanning, but we do not see any way to confirm the ClamAV integration was successful or that file scans are occurring when new files are uploaded to...
Warning about unavailable LPS
legacy Troubleshooting
Issue I received a long list of missing LPS/LPE after deploying a new hotfix. Environment Liferay DXP 7.2  Resolution This is only a fix pack documentation error, that can be ignored. The portal-impl.jar...
Persistent XSS at Site - Builder
legacy
Issue Persistent XSS vulnerability found in the Web Page builder. Environment DXP 7.4 Resolution This is expected behavior, the HTML fragment does not provide any out-of-the-box sanitation, as it is expected that...
Should the themeDisplay.getCanonicalURL() function return a canonical URL on a HTML page?
legacy
Issue When a custom canonical URL is configured on a HTML page, running themeDisplay.getCanonicalURL() in the browser console returns the friendly URL instead. Environment Analytics Cloud Resolution The getCanonicalUrl...
Limiting the number of pages in the pagination to be shown on the search results or require deep pagination
legacy Troubleshooting
Learn more: Search Result Limit with Elasticsearch: Mitigating "Result window is too large." errors with index.max_result_window Issue Is there any way to limit the total count of the number of records or pages in...
Is there a way to map the LAR file to an XML format?
legacy
Issue Is there a way to map the LAR file to an XML format with roles for content and documents & media?  Environment DXP 7.3 Resolution Unfortunately is not possible adding roles to various content within an existing...
Time filter gets reset when navigating away from Dashboard
legacy
Issue The selected time filter gets reset when navigating between dashboards. Steps to Reproduce: Navigate to the Sites dashboard. Change the Activities card to “Last 24 hours”. Click the Pages tab. Navigate back to the...
404/Utility page doesn't work on Liferay SaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We created a custom utility page and marked it as...
Webp images do not display in control panel editor
legacy Troubleshooting
Issue We are unable to work with webp images in our authoring environment  Environment DXP 7.4 Resolution Setup and enable ImageMagick in Liferay: Liferay Learn - Enabling ImageMagick and Ghostscript Navigate to...
Configuration and Definition of Dataset Views for Headless Resources (Beta)
legacy How To
Context/Problem Liferay interfaces aimed at displaying data are too rigid for the user. They show a predefined set of information items, with one or more layouts (cards, table) and...
Does Liferay offer email validation tool implemetation?
legacy
Issue When sending out mass email notifications or alerts from Liferay, we have a high bounce rate. There are many invalid emails in our list, but we cannot clean them up. What email validation tools can be...
Utility page is not working
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a blank site. 3. Now, create two pages, on one page deploy the 'Product Publisher' and on another page 'Product Display'. 4. Create a Catalog. 5....
ADA Accessibility - Add User button is not descriptive and has incorrect role of "link"
legacy Troubleshooting
Issue Expected Result: I expect the Add User Button to behave in the following ways: 1. Add should have the correct role of "Button" 2. Add button should be descriptive. In this case the screen reader should...
Unable to select display template in Placed Order widget
legacy Troubleshooting
Issue If the user selects a different display template in the placed order widget, it shows the same default one after saving. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Design > Templates >...
Is it possible to create multiple logins with the same email?
legacy
Issue Is it possible that more than one user can have the same email, with different logins? Example: X with ID 0, email: x@xpto.com, password set by x Y with ID 1, email y@xpto.com, password set by y Environment...
Relating assets with a determined structure shows folders where the structure is not present
legacy
Issue If you are relating assets and you search for a specific structure, when you select it, you will see all the folders, subfolders, etc, created in the web content section, regardless if they include the...
Does Analytics Cloud track content accessed through headless API?
legacy
Issue If we download content through headless API, is it tracked by Liferay Analytics Cloud?   Environment Analytics Cloud Liferay DXP 7.0+   Resolution Analytics Cloud was designed to track users who visit the site...
Does Analytics Cloud track users who log in using the OAuth login API of Liferay?
legacy
Issue Does Analytics Cloud track users who log in using the OAuth login API of Liferay?   Environment Analytics Cloud Liferay DXP 7.0+   Resolution It does not matter how the user logs in, Analytics Cloud treats the...
ADA Accessibility - I expect the Option Menu Button to adhere to accessibility standards
legacy Troubleshooting
Issue Expected Result: I expect the Options Button Menu to behave in the following ways: 1. The Screen Reader should read that state of the button (expanded or collapsed) 2. Focus should move to the Export and...
Empty page when opening Content & Data > Forms
legacy Troubleshooting
Issue After installing a hotfix, we see an empty page when navigating to Content & Data > Forms There is no error in the console or browser console   Environment Liferay DXP 7.4   Resolution This could be the result...
Error: You have exceeded the developer mode connection limit
legacy Troubleshooting
Issue Why am I getting the following message on Liferay portal? Error: You have exceeded the developer mode connection limit. Click here to reset all connections. Environment Liferay DXP 7.0-7.4 Resolution...
How can I access OpenIdConnectProvider classes in 7.4 U34+?
legacy How To
Issue The Liferay classes com.liferay.portal.security.sso.openid.connect.OpenIdConnectProvider; and com.liferay.portal.security.sso.openid.connect.OpenIdConnectProviderRegistry; were removed in U34+...
Forms are not appearing - "global is not defined"
legacy Troubleshooting
Issue Forms are loaded but cannot be edited in production, or Add to Cart button disappears, meanwhile error like Uncaught (in promise) ReferenceError: global is not defined will be observed in the front-end....
How can I enable reCAPTCHA in my Liferay SaaS environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In my Liferay SaaS environment I cannot see the option to...
How to resolve unsuccessful deployment to Liferay SaaS EXT environment due to liveness probe failure
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While deploying a Client Extension to the Liferay SaaS EXT...
Category filter value in a page URL should not change when filtering categorized web content in a collection display fragment after republishing the page
legacy
Issue When I filter categorized web content in a Collection Display Fragment the page URL includes a category filter value. If the page is republished without making any modifications, the category filter value...