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Is it possible to modify only a single instance of a service?
legacy
Issue I have multiple instances running of the same service. Is it possible to deploy changes (different configuration or jar files) to just one of the containers instead of applying them to all instances?...
Content can not be updated: The MySQL server is running with the --read-only option
legacy Troubleshooting
Issue Any kind of update transactions do not work and users are not able to create/update web content, files, etc, in the portal. There are several errors in the Liferay Service's log about java.sql.SQLException: The...
How to change the logo for Application Menu?
legacy How To
Issue How to change the logo for Application Menu? Environment Liferay DXP 7.3 Resolution The logo for Application Menu can be changed according to the following steps. Stop the server. Place the new log...
FreeHTML - shows text undefined when clicking on it's preview
legacy Troubleshooting
Issue Steps to reproduce: Create a content page and drag the Free HTML component on it from the default fragments list. Edit some text Then click in the preview on the right. It will show text undefined. Again making...
When granting the "View" permission only for "Forms" and "Documents and Media" to a Role, the Users with this Role is able to see the "Add" button and can add assets in "Forms" and "Documents and Media"
legacy
Issue When granting the "View" permission only (as below) for "Forms" and "Documents and Media" to a Role, the Users with this Role is able to see the "Add" button and can add things in "Forms" and "Documents and Media"...
The source code format is misaligned in the AlloyEditor
legacy Troubleshooting
Issue When updating the DXP 7.1 instance patch level from de-17 to de-20, the code view shows the misaligned format of the tags in the editor of the web content. To format it again, every time while editing the code,...
Adaptive Media does not show errors in logs
legacy Troubleshooting
Issue Adaptive Media cannot process some images, but the only info about these errors is found in the UI alone, as shown in the image below. No related errors can be found in the logs. Environment Liferay...
Broken Document Links in Search Results
legacy Troubleshooting
Issue Clicking on a link to a document in Search Results leads to a /null page and error: Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This behavior is reported and fixed in LPS-93120. The fix has been released...
How to Setup HTTPS on Tomcat for Liferay Portal 6.2 and DXP 7.0
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Sorting using localizable and indexable fields from structure is not working
legacy Troubleshooting
Issue When trying to get a search result, sorted by some localizable and indexable fields defined in a structure, the configured Sort widget does not work properly. The issue can be reproduced with these steps:...
Facing issues with the workflow powered application
legacy Troubleshooting
Issue When trying to create a workflow-powered app, It's changing the app version which is as expected but when clicking the app again to modify or edit anything then the 'NullPointerExceptions' in the Liferay...
How to modify the web.server.display.node and company.security.strangers.verify properties in a Liferay PaaS environment
Issue After updating our Liferay PaaS service version to v4.1.0+, our team noticed that the -uat environment now has the instance's node information displayed in the footer of Liferay pages. We tried to set...
Is it possible to fill a form field using a URL parameter?
legacy
Issue I would like to have a predefined value for a field in a Liferay form. Is it possible to pass this predefined value using a URL query parameter? Environment Liferay DXP 7.0 or higher. Resolution Passing a...
Custom module created from form-field template not working as expected
legacy Troubleshooting
Issue I created a custom form field using the form-field template in Developer Studio, but when I deploy the module, the form field is not working as expected. The form field does not render and the form never...
Site Admin can't access Fragments page if Global fragments exist in the portal
legacy Troubleshooting
Issue After adding fragments in the Global site, site administrators are encountering a Fragments is temporarily unavailable error when attempting to access the Fragments under Site Administration. Environment DXP 7.2+...
WARNING "filterNormalizeUri received bad value" when working with blog entries
legacy Troubleshooting
Issue The following WARNING is obtained when editing/listing blog entries: WARNING [http-nio-8080-exec-7] com.google.template.soy.shared.restricted.Sanitizers.filterNormalizeUri |filterNormalizeUri received bad...
Why the error "java.lang.IllegalArgumentException: none of the ciphers........are supported by this JVM" is thrown in the logs
legacy Troubleshooting
Issue What is the reason behind the following error which is thrown in the logs? [server.startup : 2][com_liferay_portal_search:103] [com.liferay.portal.search.internal.SearchEngineHelperImpl(549)] The...
On the Geo-location, all uploaded documents for a single location should be visible by clicking upon the marked pointer
legacy
Issue When we upload more than one document for a single location and try to see all uploaded documents by clicking on the marked pointer in the map only one document will be visible. Environment Liferay DXP 7.2...
Liferay Screens on Liferay DXP 7.2 and latest Google announcement about Android API level 30 support
legacy
Issue As per https://developer.android.com/distribute/best-practices/develop/target-sdk#pre11, Google notified that By August 2021, new apps must target at least Android 11 (API level 30). By November 2021, all...
Can I create unidirectional asset links?
legacy
Issue In Liferay, when I configure Related Resources of a specific asset, I see that the asset links are bidirectional (two-way) by default. For example, if 'Web Content A' is published with 'Web Content B' as a related...
Guest user can not upload file in a form within the Forms widget
legacy Troubleshooting
Issue If you have a Form with an upload field set to allow Guest users to upload files, it works fine by using the Form link. However, if you display this Form through the Form widget, a guest user can not...
How to install a different version of Patching Tool?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes you need a different version of Patching...
Page getting deleted after disabling Remote Live Staging
legacy Troubleshooting
Issue Page is getting deleted after disabling 'Remote-Live Staging'. Reproduction Steps: 1. Setup 2 Liferay environments, one for staging and one for live. 2. Create a page in the staging environment and add some...
Special characters are escaped in instance names
legacy Troubleshooting
Issue After changing the instance name to have a special character (e.g. "Liferay's Portal"), I see that the special character is escaped when the instance name is rendered in the Control Panel menu (e.g. "Liferay\'s...
Fragment IDs get changed in upgrade to DXP 7.3
legacy Troubleshooting
Issue After upgrading to DXP 7.3, the fragment-id values of fragments on Content Pages get changed. This can cause issues as customization that apply to specific fragment-ids will no longer work after the upgrade. ...
Total value not recalculated when order edited by administrator
legacy
Issue Existing orders were edited from the admin page, for example quantity was increased or decreased and price was modified. After making these changes, the total price remains unchanged and displays...
Can't type in Forms fields because the text fields won't stay selected (fields lose focus)
legacy Troubleshooting
Issue When the extensions Grammarly or LanguageTool are installed on the user’s browser, then Forms fields lose focus when the user is typing new characters on the field. Environment Liferay DXP 7.2...
How Can I Publish Web Contents Which Contain Unencoded URLs?
legacy Troubleshooting
Issue Currently, if file entry validation is enabled and web contents are created with unencoded URLs containing special characters (such as ' &apos; ] } ) > < \n | ? " &quot;  ), publishing automatically fails...
Every user getting notifications in the Out-of-Box Single Approval Workflow
legacy Troubleshooting
Issue Every user is getting a notification in the OOTB Single Approval Workflow, even though the specific user has been modified in 'Assignments'. Environment Liferay 7.3 Resolution The issue is fixed in Liferay...
How to adjust notifications in the OOTB 'Single Approver Workflow' to approve specific web content based on a specific user
legacy
Issue How to apply 'Single Approval Workflow' to the specific user against specific web content. Use-case  Web Content 1 created/edited by user 3 - notification should go to Approver (User1)  Web Content 2...
Publishing child pages to Live without their parents
legacy How To
Issue We have a staging environment with a multi-level page structure containing many child pages When we try to publish the child pages separately, using the page selection in the advanced publication,...
Different tables that are associated with the document data
legacy
Issue How data flows in the database tables after uploading an image. Environment Liferay 7.0 Resolution When the documents have been uploaded via document and media portlet from the Liferay portal, its metadata is...
User 20156 is not allowed to access URL
legacy Troubleshooting
Issue While updating any user details the below error is thrown: WARN  [http-nio-8080-exec-2][SecurityPortletContainerWrapper:348] User 20156 is not allowed to access URL...
Web Content HTML issue
legacy Troubleshooting
Issue 1. Create basic web content and copy shared Html in Html editor. 2. Try to publish content. 3. Check logs for errors. 4. Remove commented code in shared HTML and copy again in the content's HTML editor. 5. Try to...
Content Pages are Indexed as a Full Page, Including Headers and Footers
legacy Troubleshooting
Issue When I search for a page, every content page which was created after that page shows up in search results. Environment DXP 7.3 Resolution Content pages are indexed as a full page on creation, including the...
What is the maximum time frame of a VPN tunnel utilization report?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue As an administrator, I would like to request a VPN tunnel...
RuntimeException - java.lang.IllegalArgumentException: none of the ciphers are supported by this JVM
legacy Troubleshooting
Issue Below RuntimeException throws which indicates listed ciphers are not available under the supported ciphers of the JVM. Caused by: java.lang.RuntimeException: java.lang.IllegalArgumentException: none of the...
Published web content is not available to live in one of the node
legacy Troubleshooting
Issue From one of the nodes [Eg: Node 2], while publishing the individual web content under the Content and Data / Web content section, published content is not available to live in both the nodes [node 1, node 2]...
Why is the public IP of a service changing?
legacy Troubleshooting
Issue Checking the web address for a service, for example webserver-acme-test--ports.lfr.cloud, administrators may notice an unexpected change in the public IP address. Environment Liferay Cloud Resolution In...
Mapping of 'LDAP' attributes in Liferay
legacy
Issue The requirement of mapping the below attributes in Liferay with the user profile. When was the last password being set, required 'pwdLastSet' attribute  When was the last login date, require 'lastLogin'...
Is it Possible to View HTML Source Code in Text Fragments?
legacy
Issue As a user, I would like to have access to the HTML source code for text fragments. Environment DXP 7.3 Resolution Alloy Editor does not currently have a source code view feature.  Additional Information It...
Increase/decrease uploaded image resolution to make to 300 DPI as standard
legacy
Issue A requirement of increasing/decreasing uploaded image DPI (resolution) to make to 300 DPI as standard. Required API which we can be called programmatically from the code to increase/decrease DPI for uploaded...
How can I modify the Admin Theme?
legacy How To
Issue Sometimes we need to modify some aspects of the admin-theme, for example, to change the look and feel of web content editions. Environment Liferay DXP 7.0, 7.1 Resolution The admin-theme can not be modified...
Roles are getting deleted
legacy Troubleshooting
Issue While adding the roles up to 20 if chosen 20 Items per page but if try to add multiple roles further then all the roles is getting deleted except the latest one. Environment Liferay Portal 6.2 Resolution The...
Site Administrators can't edit or create Workflows
legacy
Issue A user with the Site Administrator can't create or edit workflows through Kaleo Forms Admin. When attempting to do so, the user sees that the fields are greyed out and the 'Save' button is missing. Environment DXP...
How Do I Resolve "Page Not Found" Errors Thrown by Custom 404.jsp Pages in 7.3?
legacy Troubleshooting
Issue When I navigate away from my custom 404.jsp page in 7.3, I see a "Page Not Found" error instead of the intended page. Environment Liferay DXP 7.3 Resolution A solution is described in LPS-127143, and will...
A Liferay Cloud hosted website won't redirect https://mydomain to https://www.mydomain
legacy Troubleshooting
Issue When opening a Liferay Cloud hosted website without the www part in the URL, the redirection to the site with the www part in it will not happen. Example: https://mydomain.com will not redirect to...
How do I remove items from the User Personal Bar without customizing it?
legacy How To
Issue There are items in the User Personal Bar by default that we aren't using or don't want users to access. We want to remove these items without creating a custom module. Environment Liferay DXP...
Unable to use the Action button under Sites
legacy Troubleshooting
Issue Steps to Reproduce: 1) Manually deploy Liferay on Wildfly 8.2. 2) Start up the portal and navigate to Control Panel > Sites > Add blank site. 3) Click on any Action button with to the Sites. Actual Result: The...
Unable to render forms in custom portlet anymore
legacy Troubleshooting
Issue You have some custom code (e.g. a portlet) which programmatically renders a form But after a patch level upgrade, this does not work anymore, the form is not rendered Environment DXP 7.2 Resolution It might be that...
Using data providers to populate states based on their country
legacy Troubleshooting
Issue Create data providers for the country list and state list by using the below Liferay provided 'Rest Web Services'. localhost:8080/api/jsonws/country/get-countries and...
Allow users to get accurate search results for public page content when using the common search functionality
legacy Troubleshooting
Issue After publishing to 'Live' and 'Re-indexing', when searching for the public page once again on the staging server, zero results displayed. After configuring 'Remote Staging', the search results which were...
Accurate search results for public page content after configuring 'Remote Staging'
legacy Troubleshooting
Issue No results found after publishing changes to live Steps to reproduce:  Set up a clean instance Set up another (remote environment) instance. Create a new content page in the local environment. Add a basic...
Huawei devices and Liferay Push notifications
legacy Troubleshooting
Issue Liferay Push uses Firebase Cloud Messaging. Firebase Cloud Messaging will not send notifications to devices that don't have Google Services running on them. As of May 16, 2019, Google Services cannot run on...
Custom Category in Breadcrumb
legacy
Issue Trying to add an entry in Liferay Breadcrumb in the custom portlet.  Environment Liferay DXP 7.0 Resolution The requirement is not available out of the box in Liferay. If you want to achieve this functionality,...
New Virtual Instance cannot be created if "passwords.default.policy.check.syntax=" is set to true
legacy Troubleshooting
Issue If I set passwords.default.policy.check.syntax=true in my portal-ext.properties file, I cannot create a New Virtual Instance I get an error in the logs: ERROR...
Unable to preview images when selecting images in Web Content image field
legacy Troubleshooting
Issue Unable to preview images when selecting images in Web Content image field. Environment Liferay DXP 7.1 Resolution There is a possibility the issue is caused by the missing configuration on the Adaptive Media page....
Only deleting pages from Staging to Remote Live
legacy How To
Issue I want to be able to delete pages on my Remote Live site without publishing any other changes or content from Staging to Remote Live. Environment Liferay DXP Resolution After deleting the respective pages from the...
How Do I Change Where Documents are Stored When Uploaded Through the Forms Upload Field?
legacy Troubleshooting
Issue As an administrator, I would like to make the files uploaded by one user through the forms upload field hidden from other users, but I don't see a way to restrict view permissions to the Document Library...
Disabling embedded Elasticsearch in DXP 7.3
legacy How To
Issue How to disable the Embedded Elastic Search? Environment Liferay DXP 7.3 Resolution Please refer to the steps below: Create a configuration file...