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Issue The below exceptions have been observed in the Liferay application servers.  It's getting unresponsive while switching the database.  ERROR [QuartzScheduler_PersistedQuartzSchedulerEngineInstance-ecmsndcappcp11617706920289_ClusterManager][PortalJobStore:3641] Couldn't rollback jdbc...

Issue How to integrate authentication certificate introduced by the outlook for user authentication?    Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution While configuring mail-in Liferay, by default it gives a username & password for user...

Issue When calling the KB Article headless-delivery API with the flatten parameter, the results are not flattened as expected. For example, if you have KB Articles and folders in this structure: root │ └─►Folder A │ ├───►articleA │ └───►Folder B │ └──►articleB and run the following...

Issue In this article, we'll know how to display logs of web content and user creation in the server console. Environment Liferay DXP 7.1 Resolution For Web Content logs: Navigate to Control Panel→ Server Administration→ Logs Level and change the log level of 'com.liferay.journal.api'...

Issue Sometimes there are several HTTP 400 Bad Request errors with URLs from the portal. For example, when editing a user, a bad request is shown. In the Tomcat access log we could see the 400 request: - | 10.172.2.11 | [10/May/2021:09:12:21 +0000] | GET | "/group/control_panel/manage" |...

Issue The node name is being displayed at the bottom of the page in Control Panel, but I want to hide it. Environment DXP 7.0+ Resolution This behaviour is controlled by the web.server.display.node= property. Here's the description of that property from the default portal.properties...

Issue You might encounter performance issues in case serialization is enabled on both Liferay's and Weblogic's side, for example the following logs might suggest this problem: <Error> <WebLogicServer> <BEA-000337> <[STUCK] ExecuteThread: '16' for queue: 'weblogic.kernel.Default...

Issue Approaching database support issues in the Liferay. Environment Liferay DXP 7.0 Resolution There are two ways to set up database connections in the portal-ext.properties file. If both JDBC properties and JNDI name are set then JNDI takes preference. If neither is set, then the...

Issue Steps: 1) Setup a clean instance of 7.3 fixpack1 2) Log in to gogo shell and run "lb com.liferay.layout.taglib" 3) Observe the output, it says :  START LEVEL 20 ID|State |Level|Name 253|Active | 15|Liferay Layout Taglib (5.3.26)|5.3.26 which means, Liferay layout taglib version...

Issue You might encounter a behavior where a race condition occurs due to the high number of DDM entries in your environment: 2021-03-18 09:54:44,010 INFO [Portal Dependency Manager Component Executor--1][UpgradeProcess:93] Upgrading...

Issue In countries where Daylight Savings Time (Summer Time) is defined each year the timezone data (TZData) can be outdated. This procedure can help you fetch the version of the TZData currently in use in your Java Virtual Machine, which can be later cross-referenced with Oracle's or...

Issue After a vulnerability test on my portal, it has been recommended that we upgrade to jQuery version 3.5.0, since the current version is vulnerable to Cross-site Scripting (XSS). We currently have jQuery version 3.4.1. How should we proceed? Environment Liferay DXP 7.0 Liferay DXP...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever we deploy a build (even if the image versions are not changed), we notice an "error killing pod" in the status logs of a...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue On Liferay SaaS v3 stack, ping command was actually available at Liferay Service's Shell console. However, on v4 stack, the command...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After using the lcp deploy command in the CLI to deploy a service, the command seems to erase the existing git remote origin...

Issue After migrating to Liferay DXP 7.2 from previous versions, customers may notice that REST API implemented on the portal according to the JAX-RS tutorial and targeted to get a JSON object will return: No message body writer has been found for class , ContentType: application/json...

Issue You might get an error when trying to deserialize a session, which looks similar to this: java.lang.IllegalStateException: Error deserializing Session [2522563CC05A5789E25189BD49FFB38C]...

Issue A lot of services have unsatisfied references in the output after running the gogo shell command ds:unsatisfied Environment Liferay DXP 7.3 GA1 Resolution This issue is caused by the settings scheduler.enabled=false in the portal-ext.properties This issue can be resolved by setting...

Issue A user assigned a 'Site Role' is able to create a new folder in Documents and Media How can I prevent a user creating new folders? Environment DXP 7.1    DXP 7.2    DXP 7.3    Resolution By default, Site Members are given the 'Add Folders' permission within the 'Documents and...

Issue Liferay DXP where multiple users have subscribed to a folder in Document & Media, all the users subscribed to the folder are receiving mail except the user who is uploading the document. However, in Liferay 6.2 all the users were receiving the mail irrespective of who is uploading...