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Liferay.Portlet.ready is no longer functional after 6.2 > 7.0+ DXP migration
legacy Troubleshooting
Issue After 6.2 > 7.0+ DXP migration, customer may notice that custom AJAX scripts called through Liferay.Portlet.ready are no longer functional Environment Liferay DXP 7.0+ Resolution Verify if the issue...
If I save a Blog post as a draft, it disappears from the published blog entries
legacy
Issue I create a new blog post and publish it I edit the same blog post As I cannot finish it, I save it as a draft Expected behavior: The new version of the blog post is saved as a draft, while the original post is...
Deleting background tasks (such as LAR exports)
legacy How To
Issue As an administrator, I would like to clean up the environment - therefore retrieve free space - by deleting previous exports which are no longer needed. Environment Liferay DXP 7.1 Resolution Resolution A) - A...
DXP 7.2 Service Pack 1 (SP1)/Fix Pack 2 (FP2) requires install of Solr 7 connector version 2.0.1 or higher
legacy Troubleshooting
Symptom When DXP 7.2 is configured with Solr 7 and your patch level is Service Pack 1 (SP1) or Fix Pack 2 (FP2) or higher, the following error is thrown in the console when starting DXP and the Solr 7 connector...
CmapSubtable warnings (PDFBox)
legacy Troubleshooting
Issue In Liferay logs, the following warnings occur: 2019-08-30 07:49:23.393 WARN [default-4][CmapSubtable:185] Format 14 cmap table is not supported and will be ignored Environment Liferay DXP 7.1 Resolution The...
Unable to create a Web Content with size more than 256KB.
legacy Troubleshooting
Issue If the web content article size is more than 256 KB. It shows "Please enter content with valid content size no longer than 256KB" on UI. Environment Portal 6.2 Liferay DXP 7.0 - 7.4 Resolution For Liferay 6.2-7.3...
Displaying in child site selected contents from parent site
legacy Troubleshooting
Issue Create a parent site with two child sites (Child1, Child2). Configure the parent site to share contents. Add some web contents in the parent site. Add an asset publisher in each child site. Cannot find a way...
Why can't I see my created Application Display Templates for widgets in a staged site?
legacy Troubleshooting
Issue In a staged site, after adding a new Application Display Template for a widget, the same will not be visible in the ADT's list for that widget itself Environment Liferay DXP 7.0+ Resolution Application...
Server is shutting down after deploying any sample plugin
legacy Troubleshooting
Issue When deploying the sample plugin, the server is shutting down with the following error. 2019-06-25 12:33:36.955 ERROR...
Searchable toggle is not working in web contents
legacy
Issue If I create a web content and turn the 'Searchable' switch off, it's still shown in my search results Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution As an...
Issue: An option to select the Liferay version is not available in Liferay Developer Studio
legacy Troubleshooting
Issue While creating a workspace using LiferayDeveloperStudio-3.1.2, an option to select the Liferay version is not available in LDS. Environment LiferayDeveloperStudio-3.1.2-ga3-windows Liferay DXP 7.1 Resolution By...
Setting up a multi-stage staging environment
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Canonical tags are not language specific
legacy
Issue I start Liferay I create a new site with a new page I sign out I navigate to the newly created page and inspect the HTML: <link href="http://localhost:8080/sitename" rel="canonical"> I switch to another...
aui_deprecated.css cannot be loaded when switching to RTL languages
legacy Troubleshooting
Issue When using DXP in RTL languages (e.g.: Arabic, Hebrew), customers may notice visual errors and inability of Liferay to load CSS files, like, for example, aui_deprecated.css and others: With messages similar...
I can access a document via the download URL even if I change the file's name in the URL
legacy
Issue I upload a document in Documents and Media (eg: abc.jpg) I go to Info (i) and copy the Latest Version URL (eg:...
I can access the documents of a deactivated site unless permissions are revoked
legacy How To
Issue I have a deactivated Site If I try to access the Pages, I get the message: "This site is inactive. Please contact the administrator." At the same time, Documents and Assets can still be accessed and modified...
Script loading issues in some of the Internet Explorer 11 sub versions
legacy Troubleshooting
Issue Script loading issues in some of the IE 11 subversions that is, scripts are consuming more time to load it on the pages. This issue has observed in some of the systems but using the same IE subversion its...
When SAML is enabled, logging out from particular Site should stay at the respective site itself
legacy
Issue When SAML is enabled, logging out from "SITE A" is not redirecting/stays at the respective site's home page itself.  Environment Liferay DXP 7.1 SAML plugin Resolution The ideal scenario is...
Controlling File Upload Permissions for Documents and Media
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Publication of a scheduled web content is delayed by 15 minutes - DXP 7.1+
Issue When I schedule web content to be published a few minutes in the future, the publication does not occur and is delayed for up to 15 minutes. Environment Liferay DXP 7.1+ Resolution The web content scheduled for a...
TLS v1.2 in Liferay DXP 7.1
legacy
Issue Due to some security vulnerable in TLS v1.0, it should be upgraded to TLS v1.2.  1. Does Liferay DXP 7.1 support TLS v1.2? 2. If it supports, then how to use/upgrade the same in Liferay DXP 7.1?...
About the "Link Portlet URL to Page" feature
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Is it possible to change the page title displayed on the browser tab?
legacy How To
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Forms are not set to be published by default
legacy Troubleshooting
Issue When enabling staging to remote live, Forms are not enabled to be published by default. Environment Liferay DXP 7.0 Resolution When setting up Remote Live Staging (or editing the Staging Configurations if it has...
In Liferay DXP 7.1, flags taglib uses scope of module that spawns flags window instead of Flags module
legacy How To
Issue In Liferay 7.0, you can change the reasons and keys for that are displayed in the Flags portlet, and the flags for other portlets will change as well (e.g. Message Board). However, in Liferay 7.1, the flags...
Set Web Content to use CKEditor instead of Alloy Editor
legacy How To
Issue By default, the editor for web content is set to use Alloy Editor. Sometimes, the user would like to use CKEditor instead Environment Liferay 7.1 Resolution You can change the default editor for web content by...
Liferay Push - How to migrate from Google Cloud Messaging (GCM) to Firebase Cloud Messaging (FCM)
legacy How To
Issue Google Cloud Messaging (GCM) was deprecated in 2018 and made no longer functional on 29, May, 2019. Google API Dev Team may contact Liferay customers using Liferay Push, asking to migrate from Google Cloud...
Guest permission option is not the default value when creating a file entry in Control Panel.
legacy
Issue The default value of the permissions when creating a file entry in control panel is Site Member instead of Guest. Environment Liferay Portal (Collaboration & Document Management) Versions: Liferay Portal 6.2...
"The email address you requested is reserved" error
legacy Troubleshooting
Issue Trying to create a new user with an email address that doesn't exist in the portal, raises an error. The error shown is "The email address you requested is reserved". The user cannot be created....
javax.portlet.PortletException: Error occurred during request processing: Bad return type
legacy Troubleshooting
Issue javax.portlet.PortletException: Error occurred during request processing: Bad return type exception throws with the custom spring module after updating the fix pack to dxp-11 and / or higher.  When deploying...
/tmp directory is getting filled while bulk staging publish or lar export
legacy Troubleshooting
Issue When using JBoss as Application Server, /tmp directory is getting filled while bulk staging publishes or LAR export. If there is size limitation on /tmp directory, this may affect Staging publish or LAR export....
CKEditor update on Liferay 6.2
legacy
Issue The current CKEditor version for Liferay 6.2 is 4.6.0 We would like to update to the latest version to get all the security fixes When will be the CKEditor updated on Liferay 6.2? Environment...
ModelListener for DDMFormInstanceRecord throws No form instance record versions found for form instance ID
legacy Troubleshooting
Issue When we create a onAfterCreate ModelListener on a DDMFormInstanceRecord, we're not able to get the form field values of the latest record. The method DDMFormInstanceRecord.getDDMFormValues() always returns the...
How to change the default values available for password policy settings
legacy How To
Issue Is it possible to change the default durations that can be used for Password Policy settings (maximum age, warning time, etc.)? We want to set the password expiration maximum age to 12 weeks, but the closet...
Page Order difference in Staging and Live Server
legacy Troubleshooting
Issue The page order in the staging server is different from the live server. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution In Publish configuration page, select all pages including child page and publish. ,...
When upgrading the portal from 6.2 to 7.0, Portlet ID in Advance styling option is not changed according to respective updated version
legacy
Issue Portlet ID used in Custom CSS to customize the look and feel configuration is not taken care when upgrading the portal. i.e. after upgrading to 7.0, the portlet ids are still reflecting as they were...
Apply button in OAuth 2 Administration is not working
legacy Troubleshooting
Issue When making changes under OAuth 2 Administration, such as generating a new client secret or editing Client ID, the Apply button may not respond when clicked. When viewing the browser console, you will see:...
Error thrown while installing LDS
legacy Troubleshooting
Issue While installing Liferay Developer Studio, after providing the email address and password when we click on Next, an error related to the token generation is thrown as shown below. Problem running...
Guest user is unable to see the different locales after updating to SP17 or above
legacy Troubleshooting
Issue After updating the portal from SP17 or above, locales are not working for guest users Environment Liferay Portal 6.2 Resolution Set this to 0 if the locale is not automatically prepended to a URL....
Disable Commenting in Documents and Media
legacy How To
Issue How do I disable comments for content in Documents and Media? Environment Liferay DXP 7.1 Liferay DXP 7.0 Liferay EE 6.2 Resolution The following property can be set in the portal-ext.properties file:    ...