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Cannot set proper permissions for Panel Category Entries in a Custom Site

Issue The custom site panel category entries' panel app permissions do not work as intended. We are unable to grant permissions to access the panel app through a "Site role" if the category key does not start...

Behavior when password expiration date is changed

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Time zone of the web content publication date and time

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Disable Commerce module on Liferay 7.4

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Issue Liferay Commerce is not relevant for the business user, they would like to disable it in DXP 7.4 Property added to portal-ext.properties file: enterprise.product.commerce.enabled=false Environment DXP 7.4...

Password email notification trigger

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Issue What triggers an outgoing email of the Body without password template? Environment Liferay DXP 7.3 Resolution The "Body without Password" template is used when a user creates their own account via...

Unable to revert hotfix

legacy Troubleshooting

Issue In some circumstances, users are unable to revert back their hotfix from their environment. The cause is often due to corrupt hotfix files or missing files in this environment, which could happen as a result...

SAML plugin for DXP 7.4 is not available for download from Marketplace

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How can we track the complete details of the login history of any user from Liferay Database?

legacy How To

Issue If the requirement is to track the events and actions which are going in the Liferay portal like user login logout, document library files actions like add, delete and update. Environment Liferay Portal...

Why can default users access a Sites page on the Control Panel?

legacy Troubleshooting

Issue Default Users can access a Sites page on the Control Panel by directly accessing: http://localhost:8080/group/control_panel/manage/-/sites Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...

Addressing UI issues after the installation of a hotfix or fixpack

legacy Troubleshooting

Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that...

Why does logging in with a new user create two '\home' entries in the database?

legacy How To

Issue After logging into the portal, two entries of friendlyURL '\home' are made in the layout table for every new user is created Environment Liferay DXP 7.0 Resolution This is the intended behavior of...

Are Fix Packs cumulative?

legacy

Issue I would like to install the latest Fix Pack. Do I need to install all previous ones as well? Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution All Fix Packs are cumulative here at Liferay. This...

Exported Data to .CSV files with accented characters does not import correctly into MS Excel

legacy How To

Issue After exporting data from contacts stored in Liferay to a .CSV file, it was found that when trying to import that .CSV file to Microsoft Excel, if there were letters and words that contained accents (i.e. á, é,...

Is it possible to show/hide the user information items?

legacy How To

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Can I see the organizations I belonged to in the past?

legacy How To

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Is it possible to create a user who does not belong to any organization?

legacy How To

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

If a user doesn't belong to any organization, can they access a different organization site?

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This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Will the session timeout configured in Tomcat be overridden by applying fixpack/hotfix?

legacy Troubleshooting

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

API and UI validator do not match for e-mail address in update-user

legacy Troubleshooting

Issue If I want to update a user's email address and give an invalid value, the UI validator prevents me to do so. However, there is no server-side validation, so it can be done via the jsonws API or Groovy...

"The email address you requested is reserved" error

legacy Troubleshooting

Issue Trying to create a new user with an email address that doesn't exist in the portal, raises an error. The error shown is "The email address you requested is reserved". The user cannot be created....

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