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Can URLs be localized in Navigation Menu and in "Link to URL" Layout Type ?

Issue We would like to have the possibility to use different external urls for different languages in the Navigation and menu elements and as Layout Type "Link to URL" in "Site builder -> Pages" For example: HU:...

After upgrading to Quarterly we can see a "could not resolve property: DDMStructureKey" error in the log

Troubleshooting

Issue After upgrading to Quarterly we can see the following error in the server log: ERROR [BasePersistenceImpl:629] Caught unexpected exception org.hibernate.QueryException: could not resolve property:...

Getting a web content in scheduled status using the headless rest API

legacy How To

Issue We are using the Liferay Headless API method getContentStructureStructuredContentsPage of headless-delivery /o/headless-delivery/v1.0/content-structures/<structure-id>/structured-contents To get a web content...

An error should appear immediately after uploading a file of wrong extension within the size limit

legacy

Issue When trying to upload a file in blogs that is less than the specified limit with the wrong extension, it shows the progress bar for a while and then gives the error. Based on user experience, the error...

Access a site other than the default one without /web

legacy How To

Issue By default, it is possible to access the pages of the website included with the default installation both with and without /web. This article addresses the need to change the site where this behavior is required,...

JournalArticleAssetEntryClassTypeIdUpgradeProcess WARN traces during upgrade process

legacy

Issue After upgrading from 7.3 to 2024.Q3 we are getting lots of WARN traces related to com.liferay.journal.internal.upgrade.v5_1_1.JournalArticleAssetEntryClassTypeIdUpgradeProcess upgrade process: 2024-11-20...

Back Button is Unresponsive After Opening a Notification

legacy Troubleshooting

Issue After opening a notification, I'm unable to return to the previous page by using the back button. The back button is unresponsive if I'm viewing a notification. Return button does not work when...

How to remove or deselect the theme for a specific page?

legacy How To

Issue The user has deployed a custom theme as a WAR file, and it is configured as the default. As soon as they create a new page, the same theme is applied, but they want to remove or deselect the theme for that...

Query regarding special character (~) in the URL

legacy

Issue There is a special character (~) observed in the URL when navigating to site settings. Is this special character "~" a part of the URL design pattern of the product or is this is a security concern?...

JavaScript URLs are not updating when Staging is enabled

legacy How To

Issue With staging enabled, JavaScript URLs, referencing content in Documents and Media, are not updating when a page is published from Staging to Live For example: JS URL on Staging:...

Is there an alternative to the 'Liferay.Util.selectEntity' function?

legacy How To

Issue After upgrading to 2024.Q2+, Liferay.Util.selectEntity does not work anymore. It has been removed, according to the 2024.Q2 Breaking Changes. Is there any replacement for it? Environment Liferay DXP 2024.Q2+...

How to add application/ld+json in specific page

legacy How To

Issue The user wants to add an application/Id+json script on a specific page. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Create a fragment from Design -> Fragments Paste the below script, just for...

Unable to display icons in Table View

legacy How To

Issue I'm unable to display any icons next to each title in my Table View. Environment Liferay DXP 7.4 Resolution Since this method was deprecated in Liferay DXP 7.0, please consider the following alternatives:...

When moving a web content to another folder, the "Modified by XX" message does not display the user who moved it

legacy

Issue When moving a web content to another folder, the 'Modified by XX' message doesn't display the user who moved it, but it does record the modification time. Environment Liferay DXP 2024.Q3 Resolution The current...

Typing delay when editing fields in articles with too many fields

Troubleshooting

Issue I have a web content structure with multiple fields. When I create a web content from the structure, and add several fields (more than 100 entries), I experience delay while typing on the field and JS errors...

PortletPreferenceValue for Announcements widget does not change for content pages when upgrading from Liferay 7.2 to 7.4

legacy Troubleshooting

Issue When upgrading from Liferay 7.2 to 7.4, the settings stored in the PortletPreferenceValue for the out-of-the-box Announcements widget does not change post-upgrade. The issue specifically affects content pages...

CKEditor Upgrade to version 5

legacy

Issue I would like to inquire about the status of CKEditor in Liferay, specifically, if there is a plan to upgrade CKEditor to version 5 in an upcoming release of Liferay? Environment Liferay DXP 7.3 Liferay DXP...

Zendesk Click-to-Chat uses "screenName" instead of Actual Name for Tickets/Claims

legacy Troubleshooting

Issue The Zendesk Click-to-Chat widget uses the claim screenName, instead of the user's actual name. This becomes a problem when Zendesk then creates a contact for this user as their name is incorrect....

How to filter web content by structure field with headless APIs

legacy How To

Issue Create a custom structure and use a headless API to filter web content based on specific fields within that structure Environment Quarterly Releases DXP 7.4 DXP 7.3 Resolution The following...

Categories translated to a new language do not show the updated language despite setting the language in Account Settings

legacy Troubleshooting

Issue We've found that when using the 'Multi Column Layout' widget template and setting the Language section on a category filter to French (ex: fr_Fr) it reverts back to 'en_US'. This occurs even when the Account...

Embedding videos using basic web content

legacy Troubleshooting

Issue When we try to embed a video using <iframe> tags, during the creation the video displays, however after publishing the content and editing it again, the video is not displayed anymore and the source is updated...

Paginator is not showing intermediate pages in mobile render

legacy Troubleshooting

Issue The default Pagination Taglib Scroll is not showing intermediate pages in PWA mode. Steps to reproduce: 1. Set search.container.page.default.delta=4 in the portal-ext.properties. 2. Start Liferay and create,...

Issue with Asset Publisher Pagination

legacy Troubleshooting

Issue Asset Publisher pagination is not working as expected. The last page is not accurate in the pagination taglib scrollbar in the mobile render as well as the desktop view. Steps to reproduce: Start Liferay and...

Is there a way for users to visit our site using a custom domain without the search engines show the contents with the link?

legacy How To

Issue The following article suggests that we cannot remove the default domains: https://help.liferay.com/hc/en-us/articles/21806552291981-Is-it-possible-to-remove-the-default-domains-lfr-cloud-in-Liferay-PaaS, but we...

How to add a comment in Page Comments widget as Guest?

legacy How To

Issue How to add a comment in Page Comments widget as Guest? Environment Liferay DXP 7.4 Resolution 0.) Use a vanilla Liferay 7.4 with the latest quarterly release. 1.) Go to Design --> Page Templates -->...

Is ManagementBarFilterItem deprecated in 7.4?

legacy How To

Issue Currently we trying to upgrade from Liferay 7.0 to 7.4u112. We are currently in progress of code upgrade of one of our custom modules. We are facing one issue in one of our importing statement as mentioned below:-...

Angular custom element Client Extension does not load on SPA navigation

legacy Troubleshooting

Issue Create and deploy an Angular custom element Client Extension, for example: liferay-sample-custom-element-3 . Drag the custom element into a page and navigate with Single Page Application enabled:...

DeepL Auto-Translation Error from English (en-US) to German (de-DE)

legacy Troubleshooting

Issue When using the DeepL Translator integration in Liferay 2024q2.0, an error occurs while attempting to auto-translate web content from English (en-US) to German (de-DE), despite German being a supported language in...

How to resolve Iframe requesting authentication multiple times in a clustered environment

legacy Troubleshooting

Issue After including an iframe link in a 3rd party application for our clustered Liferay environment (and already setting the appropriate X-Frame-Options), users are experiencing repeated authentication prompts even...

Categories Filter does not display categories in correct alphabetical order

legacy Troubleshooting

Issue Issue 1: Some categories in your language having accents or other language-specific characters are not correctly ordered. For example: Abierto Cerrado Árbol (should be at second place) Issue 2:...

Create journal articles (web contents) programmatically

legacy How To

Issue I would like to know an easy way to create web contents programmatically. Environment Liferay DXP 2023.Q4 Resolution NOTE: The following resolution requires customization and should only be implemented at the...

Pages Hierarchy menu is cutting off the menu items when there are many nested pages and no scrolling option available either

legacy

Issue Customer has noticed that in the Pages Hierarchy menu there is no option to scroll horizontally if the page names don't fit the menu window. The page names are also cut and there isn't any way to read them....

Control Panel will not open until all portlets are loaded in the page

legacy

Issue clicking on the Global Menu (aka Open Applications Menu) icon in that black bar which is at the top of our UI all of the time (for administrators) does nothing until the page below is fully loaded. Even though...

How to remove Glowroot from the environment in Liferay DXP 7.3

legacy How To

Issue Steps to remove Glowroot from lower and production environment in Liferay Environment Liferay DXP 7.3 Resolution Stop the server. Kindly take a backup of the Glowroot folder. Remove the -javaagent:[path of...

Error 406 No locales match the accepted languages

legacy Troubleshooting

Issue When creating web content using POST, PUT, or PATCH API requests, an Error 406 is returned if no locales match the accepted languages: { "status": "NOT_ACCEPTABLE", "title": "No locales match the accepted...

Display page template does not show content related

legacy Troubleshooting

Issue We add a Content Display fragment to a Display Page template to show the related content, but when we select the Display Page from a web content and click Preview, the Display Page doesn't show the web...

Character replacement in web content with CKEditor

legacy How To

Issue When modifying the text entered in a text area of a web content in edit mode and publishing it, line breaks are automatically added in the generated HTML. After publishing, the <br> tags are automatically...

"Error: Your Request failed to complete" sporadically populates within the UI

legacy Troubleshooting

Issue After upgrading to version 7.4u41, we've encountered a sporadic error message that appears within the UI. Error: Your Request failed to complete This issue manifests on various pages during the loading...

Web Content Style references to Document Library are not processed with Staging enabled

legacy Troubleshooting

Issue Web Content style references to Document Library, on environments with Staging enabled, may not display correctly for logged-out users. However, the references are visible for users logged in with access to...

Asset Publisher's filter to structures doesn't work

legacy Troubleshooting

Issue When we try to filter to certain structures of web contents in the Asset Publisher's Source - Asset type configuration, we get the wrong web contents listed We expect the structures displayed in the...

Dynamic Data List Template

legacy Troubleshooting

Issue Users are unable to edit the Dynamic Data List Template in DXP 7.4 since the dynamic data List template editor is not visible Environment Liferay DXP 7.4 [all versions] Quarterly Release Resolution Users need...

Infinite redirects when a user logs in for the first time in a site with a custom theme

legacy Troubleshooting

Issue When a user logs in for the first time in a site with a custom theme applied, an infinite set of redirections happens and the following warning message appears in logs: [code_jsp:161] {code="500", msg="",...

Configured Highlighted Structures are not displayed

legacy Troubleshooting

Issue After configured Highlighted Structures in 2024.Q1, they are not displayed in Web Content Administration. Environment Quarterly Releases: 2024.Q1 Resolution This feature is under a Release Feature Flag in...

Embedding a custom Portlet into a Liferay Web Content Article

legacy How To

Issue How to embed a custom MVC portlet into Liferay Web Content Article Environment Liferay DXP 7.4 Resolution Liferay DXP offers a powerful Taglib with a special tag <@liferay_portlet["runtime"]> , which allows...

Fragment Links point to Staging from the Live site

legacy Troubleshooting

Issue After publication, some of the buttons mapped directly to pages in my site are pointing to Staging instead of the Live site. Clicking on these links prompts users to log in to the Staging site. The links...

Redirection happening to Public Pages when URL is appended with numbers

legacy

Issue Liferay automatically redirects users to specific public pages when incorrect URLs ending with numbers are entered. This behavior leads to the unintended exposure of these public pages to all users. Steps to...

Which database table should store the content of the paragraph fragment

legacy

Issue Where is the content of the paragraph stored in the database table? Steps to follow: 1. Start the server. 2. Navigate to the Site Menu > Pages. 3. Create a new page and publish it. 4. Edit the page and drag...

Language Key Import Issue

legacy Troubleshooting

Issue When exporting a language key from one instance and then import it to another instance, the translated sentence appears incomplete. Steps to reproduce: 1. Start the server.(Let's say-Instance 1) 2. Navigate...

Disable AI Creator button in CKEditor.

legacy How To

Issue Starting from version 2023.Q4+, when creating web content that includes a 'Rich Text' field, the CKEditor offers a new 'AI Creator' button. This article provides the necessary configuration to hide this button in...

Installing the Liferay Theme Generator for Liferay DXP 7.0

legacy How To

Issue How can we install the Liferay Theme Generator for creating themes in Liferay DXP 7.0? Environment Liferay DXP 7.0 Resolution The Liferay Theme Generator allows developers to quickly set up, develop, and...

Issue with the custom friendly url of blogs

legacy Troubleshooting

Issue The custom-friendly URL of the blog gets changed when it is published to Live from Staging. Steps to reproduce: 1. Connect the Mysql or any database with Liferay DXP 7.1 fix-pack-dxp-15-7110. 2. Once...

Deprecated liferay-ui:logo-selector taglib replacement for custom favicon integration

legacy

Issue In this article we will discuss the deprecation of liferay-ui:logo-selector which was introduced with Liferay DXP 7.4 as a part of LPS-202768. Several features have been migrated to liferay-frontend:logo-selector,...

Can SPA be safely disabled?

legacy

Issue We are developing some components and we are having issues with single-page application (SPA). Therefore, we would like to know if it can be safely disabled Environment Liferay DXP 7.3 Resolution From Liferay...

Search results are showing unexpected visual changes when rendering Object items

legacy Troubleshooting

Issue When searching for Objects on a search page, there are some unexpected visual changes in the result. Environment Quarterly Releases Resolution Please verify that whether there are any HTML in the description of the...

Asset Publisher filtering by structure shows web content and folders

legacy How To

Issue In Liferay DXP 7.3, when filtering content in an Asset Publisher by structure, only the web content with that structure are shown In Liferay DXP 7.4, doing the same filtering will also show the folders that...

Page URL break with long text (414 URI Too Long)

legacy Troubleshooting

Issue The page URL is breaking and giving 414 URI too long errors. Steps to reproduce: Navigate to Control Panel> Instance Settings> Localization > Language> select required locales Now, click on 'Locale Prepend...

If the user selects 'I disagree' for the Terms and Conditions, will they be logged out?

legacy

Issue Does it log out the user if they select 'I disagree' on the Terms and Conditions page? Environment DXP 7.0+ Resolution No, only a popup should be displayed to the user: Additional Information Terms of Use ,...

What is the default behavior when users click 'I agree' or 'I disagree' at the Terms and Conditions?

legacy

Issue What is the default behavior when users click 'I agree' or 'I disagree’ button at the Terms and Conditions? Environment DXP 7.0+ Resolution I agree: If accepted, the user is redirected to the home page or to...

Where is the logic for handling the actions for the Terms and Conditions page?

legacy

Issue We would like to override the behavior of the default Terms and Conditions that can be activated in Liferay. Where is this logic located in the code? How can we override it? Environment DXP 7.0+ Resolution An...

When using 3G, "Related Asset" is not selected immediately

legacy

Issue There has been an observed delay when trying to select a "Related Asset" within "Web Content" when using 3G internet speed. Instead of the "Related Asset" being selected immediately, there's a delay and other...

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