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Staging History deleted after a few days

Issue After a few days, past Staging publication records disappear from the history list located in Site Administration > Publishing > Staging Environment DXP 7.2, DXP 7.1, DXP 7.0 Resolution By default, Liferay is...

After upgrading to Liferay DXP 7.X, Searches are not returning any results

legacy Troubleshooting

Issue After upgrading to Liferay DXP, we are not able to perform successful searches. For example, when searching for Web Content articles that exist, no results are returned Environment Liferay DXP...

How to set different favicons on different sites on the same Liferay instance

legacy How To

Issue Is there a way to set different favicons on different sites on the same Liferay instance? Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution The easiest, supported and...

Submitting a Document with the same name results in an error and losing the file from the form field

legacy Troubleshooting

Issue When you submit a file in the Documents and Media portlet that has the same title as a different file, an error is produced that prevents you from submitting it. When this happens, the file is lost from the form...

Liferay redirects to iframe source URL upon logging in

legacy Troubleshooting

Issue After adding an Iframe to a Liferay page and set the Source URL of that Iframe to e.g. /web/guest/page2, Liferay will redirect to /web/guest/page2 when logging in through the Welcome homepage. Environment...

Custom Facet does not work with custom field (expando) created as 'searchable as keyword'

legacy Troubleshooting

Issue Create a custom field for Web Content Articles name: mycustomfield type: text area set it 'searchable as keyword' Create a web content article and populate mycustomfield with any string (abc) call...

CSS calc() incorrect minification when css.fast.load=true

legacy Troubleshooting

Issue When using the calc() function in a css file, e.g.: calc(var(--elem-height) + 1px) the minifier inserts incorrect spaces after deployment, so the file cannot be interpreted: height: calc(var( - - elem -...

Reset the admin user password

legacy How To

Issue How to reset the admin password? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Using " Forgot Password" in the "Sign in" portlet Note: Please make sure...

Startup failure due to com.liferay.portal.kernel.exception.NoSuchRoleException: No Role exists with the key {companyId=0, name=Owner}

legacy Troubleshooting

Issue A scenario has been reported where the startup process will fail, and an error message indicating "No Role exists with the key {companyId=0, name=Owner}" or similar as in the following stack trace will be thrown:...

Could not resolve module - Unresolved requirement error

legacy Troubleshooting

Issue Getting below error while deploying the ext module in the Liferay instance org.osgi.framework.BundleException: Could not resolve module: com.liferay.journal.service [1099]_ Unresolved requirement:...

Moving an asset category lead to bigint out of range error

legacy Troubleshooting

Issue We have tens of thousands of categories, and we perform frequent changes in the structure, moving categories in the category tree. I experience bigint out of range error when trying to move a category....

After Liferay DXP 7.0 Fix Pack 83, double click on table's edges no longer opens a dialog with the table's properties in AlloyEditor

legacy How To

Issue On Liferay DXP 7.0 Fix Pack 83+, double click on table's edges no longer opens a dialog with the table's properties in AlloyEditor Environment Liferay DXP 7.0 Fix Pack 83+ Resolution In order to...

I cannot import a LAR file through the widget's Export/Import menu

legacy Troubleshooting

Issue I have a LAR file that was exported from the portal instance (for example: Wiki_Admin-202004081110.portlet.lar) I navigate to the page where the Wiki widget is located and select the Export/Import option in the...

Startup errors after installing a hotfix with DXP 7.1 Fix Pack 17

legacy Troubleshooting

Issue After upgrading to a hotfix with Fix Pack 17, several errors related to OAuth are displayed Some examples : ERROR [main][OAuth2JSONWSPortalInstanceLifecycleListener:93] bundle...

When authorizing OAuth2 applications HTTP is used instead of HTTPS

legacy Troubleshooting

Issue If there's a web server in front of Liferay, when clicking on the Authorize button to authorize OAuth2 applications HTTP is used instead of HTTPS and the following WARNs are displayed in the log. 2019-11-08...

Commerce 2.1.x Breaking Changes

legacy How To

Commerce 2.1.3 & 2.2.0: When upgrading from 2.0.7, users must first upgrade to 2.1.0 and then to the latest version of Commerce. Commerce 2.1.2 COMMERCE-2309 & COMMERCE-4212: Discount Retrieval for Pricing Algorithm ...

Commerce 2.1.0 Release Notes

legacy

New Features Improved Administration User Experience — Liferay Commerce 2.1 features an updated administration interface that makes the day-to-day work of managing a commerce site easy and efficient. Product,...

Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2

legacy Troubleshooting

Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR...

Why upgrade from DXP 7.0 > 7.1/7.2 Theme recommends removing <@liferay.breadcrumbs /> macro?

legacy

Issue Why DXP 7.0 > DXP 7.1 and DXP 7.2 Theme upgrade docs recommend removing the <@liferay.breadcrumbs /> macro? Environment Liferay DXP 7.1+ Resolution The Breadcrumb widget/macro are not deprecated and can be...

Errors when submitting DXP to Google Search Console

legacy Troubleshooting

Issue After doing a URL Inspection - "Live Test" in the Google Search Console for the homepage of a Liferay DXP site, visual errors will appear in the "Screenshot" preview tab and "Page Resources" as well as...

"Unable to get search result view URL for class ..." error when searching for Polls and other entities from the Search Bar widget

legacy Troubleshooting

Issue When we search for for example a Poll ABC, the Poll is not found and in logs we will have ERROR like this: Unable to get search result view URL for class com.liferay.polls.model.PollsQuestion with primary key...

Is it possible to set different Authentication methods for different sites in the same portal instance

legacy

Issue Is it possible to set different Authentication methods for different sites in the same portal instance? Environment Liferay DXP 7.2 Resolution Currently, it is not possible to use different authentication methods...

Liferay Workspace Target Versions

legacy How To

A Liferay Workspace is a generated environment that is built to hold and manage your Liferay projects. Please see the official documentation for further instructions on Creating a Liferay Workspace. Resolution You can...

Liferay <-> Instagram integration

legacy

Issue Is there any way to integrate with Instagram or any plugin available for Instagram integration with Liferay? Environment Liferay DXP 7.0+ Resolution At the time of writing this article, there is no out of...

Generator-Liferay-JS: Default option isn't passed to the configuration on first page deployment

legacy How To

Issue When using the new Generator-Liferay-JS, default options in the /features/configuration.json file: "portletInstance": { "fields": { "drink": { "type": "string", "name": "Favorite drink", "description":...

Is the latest Microsoft Edge Chromium-based compatible with DXP?

legacy

Issue On January 15, 2020, Microsoft released the new Microsoft Edge based on Chromium: https://support.microsoft.com/en-us/help/4501095/download-the-new-microsoft-edge-based-on-chromium is this compatible with...

Can I add custom Layouts to Content Pages on 7.2?

legacy How To

Issue While using the new DXP feature called Content Pages, developers and editors might want to add custom layouts to the default list: Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Out...

Web content fields are not editable

legacy Troubleshooting

Issue While editing the web content it's opening with the disabled state. Environment Liferay DXP 7.2 Resolution Steps to reproduce: Add text field, Add select field and name it like "Category Name" Add options like...

Unable to use siteId in GraphQL after 7.2 DXP Fix Pack 4

legacy How To

Issue After installing Liferay DXP 7.2 Fix Pack 4, GraphQL calls using siteId will no longer work Environment Liferay DXP 7.2 Fix Pack 4+ Resolution Use siteKey instead Additional Information The reason for this...

LDAP server is unreachable when "Required" option is enabled

legacy Troubleshooting

Issue For any virtual instances apart from a default instance, if the "Required" option in LDAP is enabled, only LDAP users can log in to the portal. When the LDAP server is down/unreachable, none of the...

How to successfully install Marketplace Apps when using Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While using Liferay PaaS, what is the process to install an...

What is the expected behavior of the Tab key in the Site Navigation Menu widget?

legacy How To

Issue Can I use the Tab key on the keyboard to navigate on the Site Navigation Menu from one menu item to the next menu item in sequential order? Environment Liferay DXP 7.0+ Resolution Once you tabulate on the...

Where are all Freemarker templates for the Site Navigation Menu located?

legacy

Issue Where are all Freemarker templates for the Site Navigation Menu located? Environment Liferay DXP 7.0+ Resolution The out of the box templates can be found at: 7.0:...

How to pass an array of categories to an embedded Asset Publisher?

legacy How To

Issue How to pass an array of categories to an embedded Asset Publisher? Environment Liferay DXP 7.0+ Resolution In 7.0, you can place something like this in the portal_normal.ftl of your custom theme: <#assign...

How to roll up email notifications about new Assets into one email?

legacy How To

Issue Users are Subscribed to Asset Publisher and receive email notifications about new Assets I would like to collect all notifications within a certain period of time and send them out as one email per user...

I cannot filter and order search results in Documents and Media

legacy

Issue I use the search bar in Documents and Media Once the search results are displayed, the "Filter and Order" option next to the search bar disappears I cannot filter and order the results Environment Liferay DXP...

Are there any improvements to the DXP 7.1 page columns user experience?

legacy Troubleshooting

Issue While managing big page trees in Liferay DXP 7.1 and working on actions like drag and drop, users may experience issues, like: blue cue flickering among columns, drag action stopping or giving unexpected...

Why the error "Failed to bind to the LDAP server with userDN" is thrown in the logs

legacy Troubleshooting

Issue What is the reason behind the following error which is thrown in the logs? [LDAPAuth:198] Failed to bind to the LDAP server with userDN CN=VERMA BRIJESH KUMAR...

[$SITE_NAME$] associated with assets are not coming in the mail content

legacy Troubleshooting

Issue [$SITE_NAME$] associated with assets are not coming in Asset Publisher's Email Subscription mail content Environment Liferay DXP 7.0 Resolution It has been reported as a bug on this ticket...

Where to configure mail trigger interval for Asset publisher portlet

legacy How To

Issue Liferay sends an email to Asset Publisher portlet's subscribed users every twenty-four hours once. How to change the same? Environment Liferay DXP 7.0 Resolution Liferay portal periodically checks for...

Migration of documents to a supported file system store before upgrade

legacy How To

Issue As the JCR store is supported as a document store till Liferay Portal 6.2 and from DXP 7.0 onwards it is no longer supported, what are the guidelines that should be followed before upgrading from...

Known issue - NullPointerException is thrown with SoyTofuException for frontend.taglib.chart - spline chart

legacy Troubleshooting

Issue With dxp FP 15 in Liferay DXP 7.1, the chart functionality is not working. After deploying the module, the NullPointerException is getting thrown with the SoyTofuException as below. 2020-01-29 06:29:51.273...

Limit the script in Text field of Web Content Structure to avoid XSS vulnerabilities

legacy Troubleshooting

Issue The Text field of Web Content Structure can be injected by any script if ${textfield_name.getData()}is used in the template to display the text. Environment Liferay DXP 7.2 Liferay Portal EE 6.2 Resolution When...

The default display content "Choose an Option" in Form select drop-down list is not automatically localized

legacy Troubleshooting

Issue When creating a Form in Chinese(or any other language), add a "Select from List" filed, the default displayed content "Choose an Option" is not changed to Chinese. Environment Liferay DXP 7.1 Resolution The default...

How can I send localized "Account created" email templates?

legacy How To

Issue When User accounts are created, languages other than English are available to choose from (depending on available locale settings) When a User account is created, the new User receives an Account created email...

Why can't I see the name of the resource in the Audit app?

legacy

Issue I am an Administrator in Liferay DXP Someone deleted an asset (for example an Organization) I check the events in the Audit app (Control Panel > Configuration > Audit) I open the delete event I can only see the...

Asset Publisher shows assets with categories missing in the filtering options

legacy Troubleshooting

Issue After setting the Asset Publisher to filter assets that only have certain categories, portal administrators may notice that even other assets with different categories (not present in the filtering...

RSS Feed won't display and will show "cannot be found" error

legacy Troubleshooting

Issue After adding a certain URL in the RSS Publisher widget, the feeds will not be displayed, showing a red error message on the widget's interface: "$RSS_FEED_URL cannot be found." Environment Liferay Portal...

Installing Liferay Project SDK on Windows results in error java.io.FileNotFoundException

legacy Troubleshooting

Issue When trying to install Liferay Project SDK on Windows the last part of the installation is canceled with the error message below: Problem running post-install step. Installation may not complete...

Text Box or Text Area for Forms Grid Field

legacy

Issue For the Forms portlet in DXP 7.2, there is a Grid Field that allows selecting options in a row. There is no configuration for selecting a Text Box or Text Area for the Grid Field. Environment DXP 7.2 Resolution...

How can I share Forms, Element Sets and Data Providers between sites?

legacy How To

Issue I would like to use already existing Forms, Element Sets and Data Providers on another site, without having to recreate them. What are my options? Environment Liferay DXP 7.1+ Resolution Forms Option 1: Forms...

Why is Liferay DXP publishing documents that were not selected for the Staging publication?

legacy Troubleshooting

Issue When a Staging publication is performed more documents are published than were modified or selected. Environment Liferay DXP 7.2, 7.3 environments using Asset Publishers set to dynamic selection style....

If I hover my cursor over Form field titles, the cursor turns into a pointer icon

legacy

Issue I have a form with any number of fields I access the form for submission If I hover my cursor over the title of the fields, it changes to a pointer icon (glove) This gives an impression to the users that there...

What happened to the Liferay WYSIWYG portlet on 7.1+ ?

legacy Troubleshooting

Issue Looking for a 7.1 DXP or 7.2 DXP compatible version of the Liferay WYSIWYG portlet on the Marketplace, customers will not find any Environment Liferay DXP 7.1+ Resolution Liferay WYSIWYG portlet was...

The Builds and Deployments links are not present on the Projects or Alerts pages

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When navigating through most pages in the Liferay Cloud...

How to change the default Template for a Structure

legacy How To

Issue When creating Web Content from a Structure, the default Template applied is the most recently created one for that structure. How can I assign a different template? Environment DXP 7.2 DXP 7.1 DXP 7.0...

Why does Liferay inject redirectUrl to /web/guest/home in my website?

legacy Troubleshooting

Issue Opening the HTML source of the home page in a website made with Liferay DXP, customers may notice the following script injected: Liferay.Session = new Liferay.SessionBase({ autoExtend: !0, redirectOnExpire:...

Service Builder buildWSDD gradle task fails

legacy Troubleshooting

Issue I created a service builder and added the followings to the settings.gradle: import com.liferay.gradle.plugins.service.builder.ServiceBuilderPlugin import...

I cannot change the site name of default site of an instance

legacy Troubleshooting

Issue In site configuration I cannot see any options to change the site's name for the default site of an instance. Environment Liferay DXP 7.0 - Liferay DXP 7.2 Resolution Site name of default instance can only...

Liferay Digital Experience Platform 7.3

legacy

To get off to a great start using Liferay Digital Experience Platform (DXP), refer to the official Readme file on the Liferay Help Center. It provides resources for launching and...

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