Approving or Rejecting Orders in Order Workflows Commerce 2.1 and Earlier Versions

Order workflows, when enabled, empower the buyer or seller to require internal prior approval for an order before it can be processed. This article documents how to approve or reject an order when Buyer Order Approval Workflow or Seller Order Acceptance Workflow is enabled with the out-of-the-box Single Approver (Version 1) option.

An order is ready for review when a buyer submits their cart for approval or places an order for seller approval.

1. Navigate to User Administration → My Account → Notifications.

   

2. Select the order workflow notification.

   

3. Click Actions () in the upper-right corner and select Assign to Me.

   

   Note

   Alternatively, click Assign to... and select another user to review the order.

4. (Optional) Add a comment.

5. Click Done.

6. Click Actions () in the upper-right corner and select Approve or Reject.

   

7. (Optional) Add a comment.

   

8. Click Done.

   The reviewed order then appears in My Workflow Tasks.

   

This completes the order workflow. To review additional orders, return to the Notifications page and repeat the steps outlined above.

Related Topics

• Introduction to Order Workflows