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Screen name must not be duplicate but is already used by user SAML Error

Issue Some users can't log into Liferay via SAML when Liferay acts as Service Provider. There's an error in the logs about a duplicate screen name: 2023-11-30 18:04:53.521 ERROR...

Remote Publish is Failed After Upgrading JBoss EAP 7.0 to 7.4.13

legacy Troubleshooting

Issue The remote publish always failed after upgrading JBoss EAP 7.0 to 7.4.13. In the Staging server, the following error occur: ERROR [liferay/background_task-1][StagingServiceHttp:327]...

Liferay login session not working in iframe

legacy Troubleshooting

Issue In 7.4, iframe does not show signed in session of a separate 7.4 portal Environment 7.4 Resolution The iFrame is working as expected in that the portal is rendered within the frame and the cookies are...

Elasticsearch does not work with on a docker setup

legacy Troubleshooting

Issue ES not working with a docker/containerized setup giving below error: There are no ingest nodes in this cluster, unable to forward request to an ingest node Environment Liferay DXP 7.4 2023 Q3 Resolution...

Drag and Drop is not working correctly for image in CKEditor

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Control panel > Content & Data > Web Content > Create new Basic Web Content. 3. Add text to the content and also an image using the image...

Language options show wrong placeholder

legacy Troubleshooting

Issue Placeholder shows 'Select an Option' on the Language option Steps to Reproduce: Menu > Control Panel > Objects Create a custom object definition Go to the Fields tab Add a custom field Open the custom field...

Unable to assign organizations to users if SPA is disabled

legacy Troubleshooting

Issue Steps to reproduce: 1. Create portal-ext.properties with this property to disable SPA: javascript.single.page.application.enabled=false 2. Navigate Control Panel → Users & Organizations → Organizations →...

Forms portlet doesn't populate logged user's data

legacy

Issue It would be nice it there could be an option to autofill using the user logger data instead of the user data that was used to define the data provider. Environment Liferay DXP [all versions] Resolution This...

Save button has different dimension than delete button

legacy Troubleshooting

Issue Steps to reproduce: 1. Enable this feature flag: feature.flag.LPS-148856=true 2. Start Liferay DXP 7.4 3. Create two Custom Objects. 4. Navigate to the Model Builder view. 5. Create a relationship between...

While uploading file via drag and drop, file losing its extension

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a Sharepoint OAuth2 Connection by navigating to this path System Settings > Documents and Media > Sharepoint OAuth2. 3. Now, access Document & Media....

Duplicated web content fails to render on a display page

legacy Troubleshooting

Issue Copied Web Contents misses display page settings Steps to reproduce: 1. Create a display page for Basic Web Content 2. Create a Basic Web Content titled 'Test' and set the display page for the previously...

Dropdown always opens upward

legacy Troubleshooting

Issue Select input dropdown opens upward in the system settings Steps to reproduce: Navigate to a settings page with a select input (For example, Control Panel > System Settings > Search > Category Facet Field)...

Unable to see Multiple options for web content

legacy How To

Issue Trying to change the web content to multiple languages but users are unable to see multiple options for web content. Environment Liferay DXP 7.4 [all versions] Resolution There are the following steps to add...

How to disable the blue redirection box

legacy How To

Issue Navigate to the home page and change the URL http://localhost:8080/en/web/guest to http://localhost:8080/en-au/web/guest or http://localhost:8080/en-gb/web/guest and hit the URLs, the blue pop-up appears on the...

Jenkins build failed with exception of "no artifacts found that match the file pattern build"

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Jenkins builds are failing with the below errors for all...

File upload feature for guest users in Liferay Forms

legacy

Issue We have a requirement to create a Liferay form having a document upload feature for guest users. Currently, in Liferay 7.1 uploading documents is not available for guest users. Environment Liferay...

Email for activation of Analytics Cloud is delaying to arrive

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We've activated the Analytics Cloud account through the...

Error uploading files larger than 100MB in Liferay Cloud

legacy Troubleshooting

Issue Uploading files greater than 100 MB for enviroments on Liferay Cloud are failing This occurs even after the Maximum Upload Request Size has been increased to accommodate files larger than 100MB When attempting to...

CPU utilisation is going greater than the 100%

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue During backup, the CPU utilization is greater than 100%...

Modules with escapeModel=true attribute in search-container not working

legacy Troubleshooting

Issue We have detected that the modules that implement the search-container with escapedModel="true" attribute in the search-container-row, are not working. We have also seen the following messages appear in...

How to bulk edit Categories?

legacy How To

Issue How can a Liferay user bulk edit Categories in the Documents and Media? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Go to a DXP site. Navigate to Content&Data --> Categorization -->...

Can't order web content structures alphabetically

legacy Troubleshooting

Issue Alphabetically sorting when selecting a structure during web content creation Steps to reproduce: 1. Create 7 structures 2. Start to create web content, select 'More' in the list Expected behavior: The user...

Unable to activate ModSecurity

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to activate ModSecurity or add new rules following...

java.lang.IllegalStateException: Unknown background task executor com.liferay.portal.search.internal.background.task.ReindexPortalBackgroundTaskExecutor

legacy Troubleshooting

Issue When trying to perform a full portal reindex, we are obtaining below error in the logs: java.lang.IllegalStateException: Unknown background task executor...

Forbidden when trying to download openapi.json

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am unable to successfully download the openapi.json file...

Filter out the users based on the departments using objects and picklists

legacy How To

Issue How to create a filter using an object to filter users with respect to their department Environment Liferay DXP 7.4 Resolution Follow the below steps to create filter: 1. Navigate to Control Panel > Object...

Error managing documents and URLs using GCS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When using GCS as a storage solution in your On-Premisse or...

User is not redirected to the Web Content tab after creating and publishing a web content article

legacy Troubleshooting

Issue A user does not get redirected to the Web Content tab after creating and publishing an article. Besides that the back and cancel button do not work upon clicking on them. Environment DXP 7.4 +...

p_auth token missing from GET request

legacy

Issue After enabling CSRF Tokens, a p_auth token is appended to URLs, as expected. However, we noticed that if we manually remove this from the end of a URL and hit enter, we are still able to access the page,...

After enabling the Email Subscriptions from an asset publisher I do not see the Subscribe button

legacy Troubleshooting

Issue In the Asset Publisher configuration I have selected yes in the Toggle the Enable Email Subscription selector, but still I cannot find the Suscribe button in the new assets. Environment DXP 7.3, DXP 7.4...

How to solve error: the parameter is null: _companyLogRoutingFilePatterns

legacy How To

Issue Trying to migrate from 7.4 to Q3, you could observe that in catalina.out file there are some errors such as the following: 2023-11-17 09:54:43,839 main ERROR The parameter is null:...

Where does the set of Synonym Sets get Stored?

legacy

Issue Where does the set of Synonym Sets get Stored? Is it stored in the database or search indexes? Environment Liferay DXP 7.4 Resolution In earlier versions of Liferay DXP, the indexes were used as the...

How to check item display permissions

legacy How To

Issue If the container folder (JournalFolder) of a web content does not have VIEW permissions for Guest, the contents are not seen if we are not logged in. This was different in 7.2. What has changed?...

Regarding the definition of privileges for roles, there are some items that are not reflected.

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

The link received (via email) after form submission is prompting Guest User to Login

legacy

Issue Is it possible for a guest user to directly access the link received in the email notification (after form submission) without doing the login? Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP...

Uploading Synonym Sets in Bulk

legacy

Issue Is there any way to upload Synonym sets in bulk (via any sheet or other way) at once rather than manually entering them one by one? Environment Liferay DXP 7.4 Resolution Currently, there is no ootb...

Changes to SEO page options resets custom theme

legacy Troubleshooting

Issue Making any changes to the SEO robot options resets the custom theme, any imported font, and the favicon. Steps to Reproduce: Add a custom theme, favicon, and google font to the page configurations,...

After enabling LDAP authentication, administrator users who do not exist in LDAP can log in

legacy

Issue We have enabled LDAP authentication, checking it as required and we have unchecked Ignore User Search Filter for Authentication. With this configuration applied the administrator users can login even if...

Set a wrong WebId causes "Unable to get company ID" after upgrade.

legacy Troubleshooting

Issue After upgrade from DXP 7.3 to 7.4 the following error is displayed: 2023-10-24 17:28:16.854 ERROR [SCR Component Actor][ROOT:47] bundle com.liferay.portal.properties.swapper:5.0.24...

Performance problem when uploading a new file having a high number of pages

legacy Troubleshooting

Issue Users may experience significantly slow upload times when uploading a new file to a site that contains a high number of pages. Environment Liferay DXP 7.4 Resolution The issue is addressed by LPS-202905....

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