Service Provider (SP) initiated SLO when using OIDC (SaaS environment)

legacy Troubleshooting

Issue We are utilizing OpenID Connect (AWS Cognito) for logging into Liferay; however, the users remain logged into the SSO system even after logging out of Liferay. Environment Liferay DXP 7.4 Resolution...

.innerHTML is getting removed in web content (SaaS environment)

legacy

Issue When we try to add some extra lines of code (output.innerHTML="";) in the web content, it is not working as expected and the innerHTML is getting removed. We are taken to the first line of the code...

Data is lost when Web Contents are published with the Corsican language.

legacy Troubleshooting

Issue When publishing content in the Corsican language, data that had been published in other languages was lost. Environment All environments Resolution Please request a hotfix with LPD-27959 to resolve the...

Cannot add more than one notification for a task in workflow

legacy Troubleshooting

Issue When creating a workflow, adding more than one notification freezes the source view. Unable to edit the source view when adding notifications based on Role or Role Type. Steps to reproduce: Navigate...

Default Language code is not appending in URL

legacy How To

Issue The default language code is not appended in every URL of the portal. Environment Liferay DXP 7.4 [all updates] Resolution To enable the default language in every URL, the following property needs to be...

Liferay 7.3 Update36 not available on CDN

legacy

Issue We are planning to upgrade product to version dxp-7.3-u36, but noticed that it's currently unavailable on CDN product_info.json Environment DXP 7.3 Resolution Since the introduction of the Quarterly Releases, it...

All Custom Fields are not viewable in the Control Panel

legacy Troubleshooting

Issue When adding more than 25 attributes, only 20 are viewable. Steps to reproduce: Control Panel > Configuration > Custom Fields > User Add more than 25 attributes by clicking on "New" Observe that only 20...

Known Issue [Resolved]: Products with a UOM configured and discounts updated via API unexpectedly display per-base-unit net price

legacy Troubleshooting

Issue After applying a discount to a product (with a UOM configured) via the POST v1.0/skus/by-externalReferenceCode/{externalReferenceCode}/sku-unit-of-measures headless-commerce-admin-catalog API, the discounted...

Unable to configure Liferay to use Okta groups for authorization due to missing Feature Flag

legacy Troubleshooting

Issue While trying to configure Liferay to use Okta groups for authorization when following the instructions here, Importing User Groups’ Memberships from an External IDP through SAML, there’s a mention of...

Image preview not displaying for AVIF format

legacy Troubleshooting

Issue Images in AVIF format cannot be previewed in Documents and Media Steps to reproduce 1. Startup Liferay 2. Setup and enable ImageMagick (with HEIC support) 3. Navigate to System Settings > Adaptive Media >>...

Multiple

tags on the Home page editor
legacy Troubleshooting

Issue Users want to improve SEO performance by ensuring that each page contains only one H1 tag. However, they noticed that '<h1 class="hide-accessible">Navigation</h1>' appears on all pages, thus this has to be a...

Canonical urls for commerce products

legacy How To

Issue Canonical URLs work correctly for pages in different locales, however, users want the same for their products so that the correct canonical tag is displayed for their product based on the page locale....

Unable to access product specifications via guest user

legacy Troubleshooting

Issue Users need to access product details via a headless admin API but through guest users (unauthenticated requests). However, users could use 'Service Access Policies' for this; though, even after adding the...

lastPublishDate showing as NULL

legacy

Issue 'lastPublishDate' column is showing as NULL in 'DLFileEntry' table. According to the use case, users need to show the last publish date of the document. Environment Liferay DXP 7.3 Liferay DXP 7.4...

Is Liferay vulnerable to CVE-2023-50164?

legacy

Issue After running a scan, we received an alert about a possible vulnerability in Liferay. We want to confirm if we are vulnerable to CVE-2023-50164. Environment All environments. Resolution Liferay is not...

Error: Could not find or load main class com.liferay.css.builder.CSSBuilder

legacy Troubleshooting

Issue After switching to JDK11 I'm unable to build my project. Build failed with an exception that lists a path to my java version. Error: Could not find or load main class...

Unable to filter by relationship using Postgres in neasted levels

legacy Troubleshooting

Issue When filtering data based on relationships with nested levels using PostgreSQL, we encountered an internal server error with the following log entry instead of a status 200: 2024-04-18 13:43:33.147 ERROR...

Gradle tasks not working for new versions

legacy Troubleshooting

Issue We are trying to update our workspace, to do so we have performed the following actions based on a blade init: Update gradle-wrapper version to 7.3.3 Set in settings.gradle file for...

"You do not have the required permissions" while assigning workflow tasks

legacy Troubleshooting

Issue The user is receiving an error "You do not have the required permissions" when one user assigns the workflow tasks to another user. When checked further, the task assigned by one user to another user is...

Hardcoded link resulting in 404 error

legacy Troubleshooting

Issue I have a hardcoded button to a web content that is now going to a 404 page. My link to Liferay content is now breaking. Environment DXP 7.4 Quarterly Release Resolution Hardcoding links to Liferay content can break...

Parent organization membership is also displayed

legacy Troubleshooting

Issue We found a bug with how organization membership is displayed on the user account page: when a suborganization is assigned to a user, the parent organization of the assigned suborganization is also...

Uncaught TypeError in the DXP Homepage (PageTree)

legacy Troubleshooting

Issue If a role does not have admin access, but can access the Site Menu, PageTree toggle console errors. Certain roles that have access to edit web content see an error in the browser console log....

The "assign to me" tab under My Workflow Tasks is not displaying the order by latest documents at the top of the grid

legacy Troubleshooting

Issue The assign to me tab is not displaying the order by latest documents at the top of the grid. In 7.4 the latest document is displaying in the bottom of the grid. Environment 2023.Q4 Resolution You can use the...

Deprecation of Liferay Sync

legacy

Issue I'd like to inquire about the support for Liferay 7.4 in the Liferay Sync. Currently, the Compatibility Matrix only lists support for Liferay DXP 7.3. Environment Liferay DXP 7.4+ Resolution Liferay Sync got...

Mutiple search containers is not working properly

legacy Troubleshooting

Issue If users have multiple search containers in the same widget, first search container is showing results in the second container and vice versa. Expected results would be in the below 'view.jsp' is 'test1'...

Creating a User Account Without an Email Address

legacy How To

Issue How can I create a user without requiring the user to have an email address? Environment Liferay Quarterly Releases Resolution You can create a user without requiring an email address by setting the following...

How much time does it take for a new SSL Certificate to be updated in Liferay PaaS?

legacy Troubleshooting

Issue User has updated their system with a new SSL certificate properly and the update is not performed immediately. Environment Liferay PaaS Resolution It takes around 30 minutes for a new SSL certificate...

Update object entries from workflow task screen

legacy

Issue Allow users to access the object in edit mode from the workflow task screen Environment Liferay DXP 7.4 Resolution As of now (at the time of creating this article), there is no OOB (out-of-the-box) way...

Failed Loading the Jackson 2 API Plugin on Jenkins Build

legacy Troubleshooting

Issue After upgrading Liferay Cloud Services from v4 to v5, we encountered the following error relating to loading the necessary plugins with the Jenkins build. SEVERE: Failed Loading plugin Jackson 2 API Plugin...

Unable to Configure a Portlet on Content Pages Without Entering Edit Mode

legacy

Issue In previous versions of Liferay DXP, users could configure portlets such as the Asset Publisher on a content page (blank page) without needing to enter the "edit" view. Environment Liferay DXP...

Adrum.js Timeouts in Microsoft Edge

legacy Troubleshooting

Issue I'm experiencing a timeout issue after logging into the portal and navigating through pages. When using Microsoft Edge, adrum.js timeouts, the extended loading time is also seen in HAR files. Browser...

Analytics Cloud Custom Event is not firing

legacy Troubleshooting

Issue I created a custom event according to the documentation When I check in AC, I don't see any data collected for this custom event Environment Analytics Cloud DXP 7.0+ Resolution Apart from establishing the...

Objects - multiple items can be saved but only one item is displayed in the administration view

legacy

Issue When I try to create an object with an upload field, and save a new item multiple times, the object is only displayed once in the administration view. The uploaded item is not cleared from the field either. Is...

Liferay Developer Studio not working on MacOS Ventura

legacy Troubleshooting

Issue Liferay IDE has known issues with M1/M2 chips. Environment Liferay Developer Studio Resolution The recommended workaround for this behavior is to install the arm64 Eclipse binary...

Users are not allowed to create organizations at a higher level than where they currently are

legacy

Issue Can we enable users to create organizations that are at a higher level in the hierarchy than their own membership? Example: Parent > Organization > Child Organization > Child Organization 2.0 Can a user...

Unable to select Specific Display Page Template for the default 'Home' page from the page hierarchy

legacy Troubleshooting

Issue While creating web content and while selecting the Specific Display Page Template, the ‘Home' page does not get enabled and hence the child page associated with the 'Home’ page cannot be selected....

Custom ActionExecuter always results in PortalException: No action executor for java

legacy Troubleshooting

Issue I tried to integrate a custom java ActionExecuter following this article https://learn.liferay.com/w/dxp/process-automation/workflow/developer-guide/creating-an-action-executor. But after using it in a workflow my...

Gaining access to Analytics Cloud Workspace

legacy

Issue Could you please provide access to the Liferay Analytics workspace? Resolution Once the workspace is created, the decision of who can access it falls on the Owner of the workspace. If you do not know who is the...

Redirecting to login page when authenticated via SAML returns a 500 error

legacy Troubleshooting

Issue Navigating to to the login page /c/portal/login on the SP throws a 500 error when already logged in through SAML. Environment DXP 7.3 DXP 7.4 Resolution This is a known issue affecting DXP 7.4 U80 and lower and...

After copying the data to the Message Board, the numbered list not continuing

legacy Troubleshooting

Issue Copied the data from the Word file, pasted it into the Message Boards's Thread, and published it. After publishing the Thread, the number list is not continued and shows like: 1. a. 1. a. 1 a. Steps to...

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