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Issue After upgrading to Liferay DXP we noticed that a work folder is created in {Liferay_Home}, in addition to {Tomcat_Home}/work directory. Is this the normal behaviour? Environment Liferay DXP 7.0 Liferay...

Restarting JBoss node hangs at JGroups.connect() when using multicast

legacy Troubleshooting

Issue If I have a multinode cluster using multicast replication, and I set multicast.group.address["cluster-link-udp"] Restarting a node sometimes hangs when initializing JGroups channels. Environment Liferay...

Nested Applications portlet causes com.liferay.portal.kernel.servlet.NonSerializableObjectHandler on Weblogic

legacy Troubleshooting

Issue When adding the Nested Applications to a page, the logs show the error com.liferay.portal.kernel.servlet.NonSerializableObjectHandler You can't add portlets to the Nested Applications Environment...

How to add security, authentication to my REST service?

legacy How To

Issue We developed a REST service and it works. But we need endpoint security. At the moment it is available without any credentials. We do not want to give access to a REST Web service without credentials. How can...

Implicit connection cache issue

legacy Troubleshooting

Issue Looking into the thread dumps, few threads were getting stuck as below with OracleImplicitConnectionCache and running out of implicit connection cache issue tomcat-http--300 - priority:5 -...

PortletMVC4Spring, Spring Framework, and Liferay DXP

legacy

Question Spring Framework 5 does not include support for Spring Portlet MVC. Support for Spring Framework 4, including Portlet MVC support, will remain until 2020. What is the future of Spring Portlet MVC and...

Calendar portlet displays time in different formats depending on display language

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Failed upgrade process for module com.liferay.dynamic.data.mapping.service - Nested exception: Content is not allowed in prolog.

legacy Troubleshooting

Issue After a seemingly successful upgrade to Liferay DXP 7.1 the following error is showing up in the logs while starting the DXP bundle: Failed upgrade process for module com.liferay.dynamic.data.mapping.service ...

Passing List of objects as json parameters gives NoSuchMethodException

legacy Troubleshooting

Issue When a service expects lists of objects, and I want to pass them as a JSON string in Liferay's JSON-WS UI, it returns with NoSuchMethodException. An example string is: [{ "+simplefoo":...

WildFly Bundles for DXP 7.1 and Above

legacy How To

Issue Why am I not able to find a WildFly bundle download for DXP 7.1? Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution Starting with Liferay DXP 7.1 SP2, Liferay will no longer be releasing Wildfly...

Changes to the Site Template

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Unable to add Calendar Event through Mobile Browser

legacy Troubleshooting

Issue While creating a Calendar Event via the computer's browser, the event is created. But, while creating the new event through Mobile Browser, the page goes into the disabling mode. Environment Liferay DXP 7.0...

Deployment of WAR files with many jar dependencies is very slow in DXP

legacy Troubleshooting

Issue If there is a war file which contains many jar dependencies in its WEB-INF/lib, deploying it to the osgi framework in DXP takes too much time - sometimes 20 minutes for a single WAR. Environment Liferay DXP...

DocumentException: Premature end of file

legacy Troubleshooting

Issue When deploying Spring MVC custom portlet, an exception is thrown "DocumentException: Error on line -1 of document: Premature end of the file. " Issue reproduced With 7.1 GA1 release as below when deployed the...

LCS Client removed after Fix Pack 12 installation (Known Issue)

legacy Troubleshooting

Issue Liferay Connected Services Client is missing after applying DXP-12 Where is Liferay Connected Services Client.lpkg? Environment DXP 7.1 + DXP-12 (Fix Pack 12) Resolution At the time of writing July 11th 2019,...

Server unable to start after upgrading to latest fixpack

legacy Troubleshooting

Issue After upgrading from the previous fixpack to the latest fixpack, the server is not getting started or the below error is thrown while starting the server. SEVERE [localhost-startStop-1]...

I want to hide the password expiration warning message.

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

APR library not found

legacy Troubleshooting

Issue The Apache Tomcat works without the native libraries but degrading the performance. You can see the following message on the log: INFO: The APR based Apache Tomcat Native library which allows optimal...

Where to find the default system.properties file

legacy How To

Issue Where to find the available properties and its default values from the original system.properties used by the portal Environment DXP 7.1 DXP 7.0 Portal 6.2 Portal 6.1 Resolution You can find the portal-impl.jar...

Where to find the default portal.properties file

legacy How To

Issue Where to find the available properties and its default values from the original portal.properties used by the portal Environment DXP 7.1 DXP 7.0 Portal 6.2 Portal 6.1 Resolution You can find the portal-impl.jar...

Portlet preferences contains orphan records

legacy Troubleshooting

Issue When a Site is deleted the PortletPreferences table still contains that site's orphan data. Environment Liferay DXP 7.0 Resolution The observed behavior is resolved and fixed in liferay-fix-pack-de-58 and above....

Post installation of fix pack de-63, server failed to start with the error message "URI is not hierarchical"

legacy Troubleshooting

Issue After installing the fix pack de-63, server failed to start and showing the following error in the server console. ERROR [Framework Event Dispatcher: Equinox Container:...

How to resolve when basic configuration portal properties are not read during startup

legacy Troubleshooting

Issue When starting a pre-built Liferay DXP bundle for the first time, some of the properties set in a portal-ext.properties file (such as the default.admin.* and company.default.* properties) do not take effect and...

What to check when Site Template changes are not propagating to sites

legacy Troubleshooting

Issue Changes made to a site template (such as adding pages and updating permissions for existing pages) are not propagating to sites, even though the changes are seen in the site template. There are no errors in the...

Adding Portlet Configurations at Instance and System Level

legacy How To

Issue How to rename the category and section. It should be excluding the substring "category."? How the configuration will be accessible under settings? Environment Vanilla bundle DXP 7.1 SP2 pre-bundled with dxp-10...

JDBC roll back error when generating LAR to export sites

legacy Troubleshooting

Issue Whenever a LAR is tried to be generated the following message shows on the portal: Could not roll back Hibernate transaction; nested exception is org.hibernate.TransactionException: JDBC rollback failed Also on...

"App Manager is temporarily unavailable" error

legacy Troubleshooting

Issue I go to Control Panel > Apps > App Manager I do not see any Apps listed, just a red warning on the top of the page "App Manager is temporarily unavailable" In the console I see similar ERRORS: ERROR...

Unauthenticated user unable to view the Json web service.

legacy Troubleshooting

Issue While accessing http://localhost:8080/api/jsonws as an unauthenticated (Guest) user and selecting the context path, an "Access denied" error is thrown. For example, when creating a simple Service...

Connecting to Multiple IdPs with SAML Plug-ins

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is it...

Deleting users using UserLocalServiceUtil.deleteUser(user) gets slow

legacy Troubleshooting

Issue UserLocalServiceUtil.deleteUser(user) API's performance decreases, when we try to use it to delete large number of users At first this job started deleting 1100-1200 users in 1 hour per day, but after...

User 0 is not allowed to access - warning traces

legacy Troubleshooting

Issue Whenever the user is trying to log in, they are getting the below warnings: 2019-03-22 07:13:52.951 WARN [http-nio-8080-exec-366][SecurityPortletContainerWrapper:363] User 0 is not allowed to access...

How to know if your UDP Multicast communication is working

legacy Troubleshooting

Issue Communication is not working properly in the cluster even after setting all the configurations up in the portal instances. Changes have not been replicated from one node to another. Environment...

Metadata for Journal Articles Not Indexing Appropriately during Upgrade Process

legacy Troubleshooting

Issue During the upgrade process, UpgradeImageTypeContent#copyJournalArticleImagesToJournalRepository copies all journal article images into the Document Library repository. In order to achieve...

How does the content sharing functionality from parent sites to child sites work? What type of content is supported?

legacy

Issue What does sites.content.sharing.with.children.enabled do, how does the content sharing functionality from parent sites to child sites work, and what type of content is shared from parent sites? Environment Liferay...

CSS changes are not reflecting

legacy Troubleshooting

Issue The CSS changes are not reflecting in the browser until and unless the caches are cleared. Environment Liferay 6.2 Resolution If the CSS changes are reflecting in the theme until the browser cache is not cleared....

Spell check button does not appear on CKEditor toolbar

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

ArrayIndexOutOfBoundsException while upgrading portal DB from Liferay DXP 7.0 to Liferay DXP 7.1

legacy Troubleshooting

Issue The below error is the known issue when upgrading the portal DB using upgrade client tool from Liferay DXP 7.0 to Liferay DXP 7.1 and the reference LPS for the same is "LPS-86026"....

Cluster Node name is missing from sessionID in Audit_AuditEvent table

legacy

Issue In a cluster environment, after setting the cluster node name (jvmRoute or instance-id) on Application Server, the node name is not appended to the sessionID stored in Audit_AuditEvent table. When checking the...

Cannot disable simultaneous login

legacy Troubleshooting

Issue After setting the following properties in portal-ext.properties, user can still login simultaneously. live.users.enabled=true auth.simultaneous.logins=false Environment Liferay DXP 7.1 Liferay DXP 7.3 Liferay DXP 7.4...

6.2 to 7.1 Oracle 12 Database Upgrade Results in Web Content with Custom Structures and Templates to have Missing Content

legacy Troubleshooting

Issue Upgrading from 6.2 to 7.1 with Oracle 12 can result in structureId and templateId reverting to the Basic Web Content structure and template which can be observed in the JournalArticle Table. Another symptom...

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