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Liferay Service Packs
authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content: This article aims to clarify what a Service Pack is, and the two methods that may be used to achieve the latest Service Pack level. Resolution For most versions of the Liferay platform, a Service Pack (e.g. 6.2 EE...
Improved search results when using multiple Asset Publisher portlets
authorEmailAddress: ira.chui@liferay.com, authorName: Ira Chui, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Before LPS-34161, there was redundancy in the...
Installing Liferay Portal 6.2+ EE Plugins Without Using Marketplace Portlet
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: How can users install plugins if they cannot use the marketplace portlet within the control panel of Liferay portal? Resolution The plugin would have to be downloaded as a file and...
Broken Links Prevent Web Content from Publishing in DXP 7.0
authorEmailAddress: christopher.lui@liferay.com, authorName: Christopher Lui, content: Starting with Liferay Digital Experience Platform (DXP) 7.0, a new validation process was added to check if linked text in a web content article links to a valid Liferay page. The way the validator works is...
Installing and Configuring Solr 4 in Liferay Portal 6.2
authorEmailAddress: daniel.javorszky@liferay.com, authorName: Dániel Jávorszky, content: The following article outlines a step-by-step guide of connecting Liferay Portal 6.2 EE to Solr 4.3.1 for the purpose of testing. Please note that for Liferay Portal 6.2 EE, the supported versions of Solr 4...
Incorrect Language Locale Appended to URLs for Authenticated Users
authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This article documents an issue where Liferay Digital Experience Platform (DXP) 7.0 stores the locale (e.g. /fr) of a guest session (that is, no one has signed in yet) and then keeps the same locale even after a user...
Elasticsearch 6 and X-Pack Common Problems
authorEmailAddress: tibor.lipusz@liferay.com, authorName: Tibor Lipusz, content: This article addresses some of the common problems you may encounter when working with Elasticsearch 6, and serves as a troubleshooting guide to help you resolve them. Please notice that some of these problems apply...
Configuring Elasticsearch 6 With an OSGi Configuration File
authorEmailAddress: brian.suh@liferay.com, authorName: Brian Suh, content: This article documents an OSGI configuration file name change. This name change is the result of a known issue that Liferay platform users have experienced while using Elasticsearch 6 with their Liferay DXP 7.0...
Upgrading from Portal 5.2.8 to Portal 6.1.10 with JNDI datasource in Weblogic fails
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Setting...
Including Patching Tool Info With a Help Center Ticket
authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content: In the process of reproducing customer issues, it is critical that the patches in a given environment be made available to the Liferay Support Engineer who will be assisting you. This article describes how to capture...
Enabling or Disabling Permission to Edit Specific Fields in the My Account Portlet
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article demonstrates how portal administrators can enable or disable permissions to edit specific fields in the My Account portlet in Liferay Portal 6.2. By default any user...
Syncing between Servers with different groupIDs causes Liferay Sync to crash
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. After...
Downloading the Source Code for Plugins in Liferay Marketplace
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. If you are...
Common Errors When Applying CSS in DXP 7.1
authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who...
Creating a Folder for a Specific Team
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: With the advent of teams in Liferay Portal, the portal administrator now has greater flexibility in managing site membership. This article outlines a method for creating a set of...
WstxEOFException End of file exception errors while upgrading with SQL Server
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
Virtual hosts error caused by search engine robots
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. During the...
Staging Basics and FAQ
authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content: Here at Liferay, we want to help you complete your project in an efficient and timely manner. So we compiled a list of strategies to avoid some issues when using the Staging feature. Feel free to use this resource as...
NTLM Browser Support
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Affected Versions Liferay DXP 7.1 Liferay DXP 7.0 Liferay Portal 6.2 EE Liferay Portal 6.1 EE Integrating NTLM with Liferay products should only be done with Internet Explorer for...
How the Patching Tool Detects Changes to JSP Files
authorEmailAddress: zsolt.balogh@liferay.com, authorName: Zsolt Balogh, content: This article explains the limitations of the patching tool (v22 and earlier) when detecting changes to the portal's JSP files. Resolution When customizations are deployed to the portal, the patching tool sometimes...
Customer and Deployment Impact of Disabling TLS 1.0 for Inbound Traffic on Liferay Services
authorEmailAddress: tibor.lipusz@liferay.com, authorName: Tibor Lipusz, content: Due to vulnerabilities in the Transport Layer Security v1.0, Liferay has disabled TLS 1.0 for inbound secure connections on all systems and services on January 11, 2019. We previously announced in November 2018 that...
Common Error With Staging or Export/Import Between Servers
authorEmailAddress: nimrod.papp@liferay.com, authorName: Nimród Papp, content: The article documents an error users may encounter when attempting to establish Remote Live Staging or when the export/import feature between two Liferay instances is used. It is mandatory to have exactly the same...
Restoring Testing Environment to Match the Production Environment
authorEmailAddress: christopher.lui@liferay.com, authorName: Christopher Lui, content: Often times, you will need to change your testing environment to be the same as your production environment for your Liferay Portal. The following article outlines some guidelines for restoring your testing...
Globally Scoped Content Will Not Be Published nor Imported to Global Scope on Target Sites
authorEmailAddress: vincent.liu@liferay.com, authorName: Vincent Liu, content: Under the following scenarios, globally scoped content is not published or imported to global scope on the target site when content refer to it get published or imported. While this may be an intended behavior, it...
Search filters not working properly in Portal 6.1 GA2
authorEmailAddress: ira.chui@liferay.com, authorName: Ira Chui, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When narrowing down search results using Liferay...
Using the Patching Tool With Websphere
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Websphere is a complex application server that does not behave like Tomcat, making its patching process slightly different Resolution There are two ways to patch Liferay Portal in...
No Access to the Control Panel if Guest Site is Inactive
authorEmailAddress: daniel.couso@liferay.com, authorName: Daniel Couso, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents a known issue where...
Using a Custom Theme for Account Verification and Default Landing and Logout Pages
authorEmailAddress: ira.chui@liferay.com, authorName: Ira Chui, content: Liferay Portal users often deploy a custom theme and want to use this custom theme as the background instead of the default Liferay classic theme. This article describes how the custom theme can be used multiple places in...
NoClassDefFoundError thrown on PatchInconsistencyException when Service JAR is not patched correctly
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article documents new exception handling and new methods to the portal-service.jar introduced in LPS-57207. This is designed to check whether the patch level in the...
Unable to Publish Pages With Type 'Link to Page' When Page Versioning Is Enabled
authorEmailAddress: nimrod.papp@liferay.com, authorName: Nimród Papp, content: This article describes a known issue that makes it impossible to publish pages with "Link to Page" type, when Page Versioning is enabled. Steps to Reproduce Create a new Site. Activate Staging with Page Versioning...
Older Version of the JavaMelody Hook Prevents Creating Structured Web Content in Liferay Portal 6.2 SP13 and above
authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents the solution to...
Sync Unable to Connect to Upgraded Liferay Portal 6.2
authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content: If a 6.1 portal is configured to work with Liferay Sync 1.2 or below, and then that portal is upgraded to Liferay 6.2 EE, Liferay Sync may not be able to connect to the portal. Resolution If you are experiencing...
Checking for Collisions Before Installing a Hotfix
authorEmailAddress: michael.wine@liferay.com, authorName: Michael Wine, content: This article will walk through the basic steps that can be used to check for code collisions between a new fix pack or hotfix and custom plugins. NOTE: This procedure requires that the patches being installed include...
Staging in Liferay Portal 6.2
authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content: Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
PropertySettingJobFactory WARN Messages Appearing Within Clustered Environment
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Several...
Using CMIS Hooks
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Liferay Portal 6.1 introduced the ability to mount multiple repositories into the Documents and Media portlet (previously named the Document Library portlet). One of the protocols it...
SQL Errors in the Console When Re-ordering Site Pages on Oracle Database 12.1.0.2
authorEmailAddress: renato.rego@liferay.com, authorName: Renato Cesar Bezerra do Rego, content: Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any...
Authentication Error When Logging In With Google Account
authorEmailAddress: ryan.najima@liferay.com, authorName: Ryan Najima, content: This article documents an authentication error when attempting to log in to the portal instance using a google account. Listed below are the steps to resolve the issue or avoid it altogether. Resolution Error:...
AntiSamy Portlet Removes HTML Target Attributes
authorEmailAddress: christopher.lui@liferay.com, authorName: Christopher Lui, content: The AntiSamy portlet is meant to prevent XSS type attacks. One side effect however is that if an HTML target is used, then the portlet will remove it upon publishing the content. Steps to Reproduce Create Web...
JSP Compilation Errors when Deploying Liferay Portal 6.2 on Apache Tomcat 7.0.75 (Or Higher)
authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This article documents a known issue when administrators deploy Liferay Portal 6.2 EE on Apache Tomcat 7.0.75 (or higher). An error will appear in the console (see truncated log below): An error occurred at line: [430]...