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Amazon S3 - Report generation leads to multipart upload failed error
legacy Troubleshooting
Issue Cannot generate reports on Liferay 6.2 and Amazon S3 Hitting multipart upload error when creating CSV file Scenario - With an S3 bucket configured for use and a data-definition in place, we find that when...
HttpOnly flag in JSESSIONID cookie using JBOSS application server
legacy Troubleshooting
Issue JSESSIONID cookie does not contain the HttpOnly flag. Environment Liferay Portal 6.2 JBOSS Resolution You need to change it on your application server configuration, in the...
Unable to capture page view data
legacy
Issue My script is not working to capture page count metrics Unable to record page count data Only able to capture page views when I refresh the browser When navigating around site pages only the content gets...
How-To Generate a HAR file for Liferay Support
HTTP Archive (HAR) files are a format used to track information between a user's browser and site. It can be used to identify performance issues such as slow load times, page renders, or other bottlenecks. This is...
Should OSGi config files and the values in the System Settings application always be in sync?
legacy
Issue I have a module where I do not want to store sensitive data (eg. password) in the config file I would like to provide this value over the UI in System Settings Is it possible to use a "mixed" approach?...
Unable to restart bundles from GoGo Shell
legacy Troubleshooting
Issue When running update {Portlet ID} in the GoGo Shell, you get an error on the UI saying the request could not be completed. Environment Liferay DXP 7.2 Resolution This behavior is a known issue when trying to...
How to check the number of retained sessions
legacy How To
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
If I change the friendly URL of my site, do I need to modify the link?
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Is Adobe Flash Supported?
legacy
Issue Is Adobe Flash Supported? There is no information about it in the Support Matrix. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution We have no official stance on Adobe Flash, it can be...
[CKEditor] Paragraph tag is appended to content in blogs by default
legacy How To
Issue We are using CKEditor instead of the regular editor. When putting some content into the HTML field while creating blogs <p> and </p> tags are appended by default. We would like to remove these tags or change them...
How to resolve Jenkins failing to build a service in Liferay PaaS with a non-zero exit value of 137
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to build a Liferay PaaS service, our Jenkins...
Component with id [...] is being registered twice console warnings in the browser
legacy
Issue We often experience some javascript warning messages when opening different parts of Liferay, e.g. the web content editor They say This can lead to unexpected behaviour in the "Liferay.component"...
Unable to disable the footer option after upgrading to Liferay DXP 7.2
legacy Troubleshooting
Issue 1) Not able to disable the footer option of the classic theme after upgrading the Liferay 7.0 to Liferay 7.2 2) Steps to reproduce Go to the public page configuration To disable show footer, unchecked show...
Cannot Access Login Portlet After Changing Root Context and Updating Patches
legacy Troubleshooting
Issue After changing the root context in my Liferay DXP 7.2 instance and installing fix pack dxp-6, the login portlet is grayed out and inaccessible. In the browser console, I see that the root context is doubled...
Resolving When a .lar File Exported From Asset Publisher is Empty
legacy Troubleshooting
Issue I exported a .lar file directly from the Asset Publisher using Widget Menu -> Export didn't contain any assets and was only a few kb in size. Our environment is patched to de-92 Environment DXP 7.0 DXP 7.1...
JSPs stop working if their osgi module is restarted and direct.servlet.context.reload property is configured to false
legacy Troubleshooting
Issue JSPs stop working if their osgi module is restarted and the direct servlet context reload functionality is disabled with the direct.servlet.context.reload=false setting. The issue is also reproduced in case: You...
Liferay PaaS - DB user doesn't have super privileges for the database service
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay PaaS backup service will throw: ERROR 1227...
Known issue: Error "Invalid version number: Version number may be negative or greater than 255" when starting up Liferay 6.2 using jdk 8u261 or later
legacy Troubleshooting
Issue The following error was reported when starting up Liferay Portal 6.2 using jdk 8u261 or later Oct 19, 2020 3:02:57 AM org.apache.catalina.core.ApplicationDispatcher invoke SEVERE: Servlet.service() for servlet...
'Connection reset by peer' when uploading files
legacy Troubleshooting
Issue You are encountering the following exception in the logs: java.io.IOException: Connection reset by peer Users cannot upload files and errors like the following are printed (some examples): WARN...
Groovy Script for deleting users from the database
legacy How To
Directly modifying the database is not advised because we are unable to provide assistance regarding the damage it might do. The suggested approach in these cases is a groovy script that uses Liferay's API....