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Theme elements appear duplicated on embedded pages
legacy Troubleshooting
Issue The header, footer, search bar and other elements appears duplicated on embedded pages. Environment DXP 7.4 Resolution It is possible to edit a page so that only the embedded page is displayed. For this, you...
URL for uploaded documents not being displayed
legacy Troubleshooting
Issue After uploading a document in Documents & Media and clicking on Details, its URL should being displayed on the right hand side menu, under "Latest version URL, but it is not. Environment DXP 7.3 Resolution A .jsp...
http.nonProxyHosts property is being neglected
legacy Troubleshooting
Issue You might encounter an issue where you are using a proxy and configured http.nonProxyHosts property, but it seems it is being ignored Environment Liferay 7.0+ Resolution Make sure that you use the right...
Data migration by virtual instance
legacy
Issue we'd like to manage a gradual migration from DXP 7.0 to DXP 7.3 Is it possible to define a database per instance on DXP 7.3? Is it possible to migrate data per instance from DXP 7.0 to 7.3 knowing that the data for...
Webserver deployment fails with error "Desired service spec customDomains exceeded the max limit"
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I'm trying to deploy the webserver service but the...
Images displayed in a fragment lose resolution
legacy Troubleshooting
Issue An image selected in a fragment loses resolution and is displayed with lower quality. Environment Quarterly Release 2023.q3 Resolution The image resolution is adapted to the resolutions defined in Adaptive...
Single Approver Workflow: how to bypass for admin role
legacy How To
Issue We have implemented a single approver workflow for content review. The requirement is to bypass this workflow for users with the Admin role, allowing them to directly create new content and publish it without going...
Error: Only known users are allowed to sign in using OpenID Connect.
legacy Troubleshooting
Issue You might encounter an error when using OpenID Connect, and users who are not yet been registered to Liferay are unable to login as they are identified as strangers. The error appears as the...
Automatic triggered re-indexing in elastic search
legacy
Issue Most of the time, the Liferay auto-initiated "MlDailyMaintenanceService" job runs daily at midnight. It also corrupted all indexes, as this job deleted some files. Due to the index getting corrupted, no...
X-Xss-Protection response header is not working in DXP 7.4
legacy
Issue To enable X-Xss-Protection, add the below property in system-ext.properties http.header.secure.x.xss.protection=1; mode=block and restarted the server. But it is not working in the Liferay. Environment...
Maintaining Search with High-Availability: Concurrent and Sync Reindex Modes (BETA)
legacy
Highlights Reduce downtime, improve operational and resource utilization efficiency with the new Concurrent and Sync reindex execution modes providing high-availability in search capabilities while the operation is...
Richer Data Management experiences with the possibility to update Object entries from Display Pages
legacy How To
In the past few months, a huge effort was made to make it easy to create amazing UIs for data ingestion use cases, providing the Form Container and a nice set of OOTB form fragments...
How do I know the ingress IP of my Liferay SaaS environment?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I need to find out the Inbound IP of my Liferay SaaS...
Error when uploading document via WebDAV
legacy Troubleshooting
Issue When trying to upload a document with required fields by WebDAV, the following error is shown: "Error while copying file": There was an error copy the file into...
Non-localizable document type boolean field cannot be switched (depending on the locale)
legacy
Issue Steps to reproduce: 1. Create a new document type and put a Boolean field on it. 2. Enable "Show as Switch". 3. In the Advanced tab, disable "Localizable". 4. Save the document type. 5. Change the user's language...
Is it possible to clean up DDMTemplateVersion table? How?
legacy Troubleshooting
Issue DDMTemplateVersion table has many records and we are not using it. In addition, it can cause some minor performance issues. Is it possible to clean up that table? Environment Liferay DXP 7.4+ Resolution NOTE: Be...
When using Firefox 119.0 I cannot write in editable fields
legacy Troubleshooting
Issue Unable to edit or fill web contents, I can't edit fields in the forms, The keyboard doesn't appear when creating or editing an event in the calendar. Environment DXP 7.0, DXP 7.1, DXP 7.2 and DXP 7.3 DXP...
Implementing an Item Selector
legacy Troubleshooting
Issue I am trying to create an Item Selector using the article Implementing an Item Selector On step 5, Portlet shows but clicking on the "Select button" gives error message in console and nothing else happens...
How to change the default Asset Selection in Asset Publisher Configuration
legacy How To
Issue Currently the default value for Asset Selection in Asset Publisher Configuration is Collection. Is it possible to change the default Asset Selection value to Dynamic? Environment Liferay DXP 7.4 Resolution...
Clicking back arrow on page when editing a page results in a NullPointerException
legacy Troubleshooting
Issue When editing a page, exiting using the back arrow leads to an error page instead of the previous page and a NullPointerException in the log Environment DXP 7.3 u18 Resolution Upgrade to 7.3 u34 or seek...
Forms have no option for expiration time
legacy
Issue There are use cases where users want the Liferay Form to expire on a certain day and at a certain time but on the Liferay Form settings, users only see an option for Expiration Date and no time option. Just...
Many-to-Many relation with Commerce Product
legacy Troubleshooting
Issue If having a Many-to-Many relation with Commerce Product and defining an Object Layout with a tab for the Commerce Products relationship > it doesn't work. Users cannot select products. Environment Liferay DXP...
Service shows as starting in the UI and not completing
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Around Oct. 9th, 2023, after deployment, console shows...
"Unknown product version" error
legacy Troubleshooting
Issue I received "Unknown product version" error while I wanted to use my new hotfix. Environment Liferay DXP 7.3,dxp-2-7310,hotfix-2058-7310 Resolution The reason for the Patching Tool to display the...
Backup fails with Error: Retry total time limit exceeded
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup failed with the below exception:...
The product name is not displayed
legacy Troubleshooting
Issue The product name is not displayed Steps to reproduce: 1. Go to product menu > Commerce > Product 2. Create a product > Publish 3. On the product menu go to Control Panel > Objects 4. Create an Object by...
Is It possible to implement Datadog in Liferay PaaS environment?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to implement the Datadog monitoring in the...
Order Date Range filter
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site using the Speedwell template. 3. Add an item to the cart. 4. Check the order date (Control Panel > Commerce > Order). For example, if the order...
Is it possible to use the same CDN using in the Liferay PaaS instance and on the on-premises instance?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to connect the same CDN using in the...
Unable to control visibility for Account Roles
legacy Troubleshooting
Issue Users from an Organization without View permission to see other Organization information are able to do so even after setting everything up properly. The steps for this issue should look like this:...
The checkboxes inside the facet are not clickable
legacy Troubleshooting
Issue Category Facet is not working Steps to reproduce: 1. Create a Minium Site 2. Open the Minium Catalog 3. Use the Category Facet to filter by category Expected Behavior: The checkboxes inside the facet are...
Amazon pay integration in Liferay Commerce
legacy
Issue Is there any feasibility of integrating https://pay.amazon.com as a new payment method in Liferay Commerce? Environment Liferay DXP 7.4  Commerce  Resolution This requirement is considered a feature request...
Placed Orders page showing blank
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site with a minium site template. 3. Create a user with view permissions of 'Order', 'Channel', 'Catalogs', and 'Accounts'. 4. Provide membership of...
How to hide My Workflow Tasks from the User Profile Menu
legacy How To
Issue Is there a way to hide My Workflow Tasks option from the User Profile Menu? Environment Liferay DXP 7.4 Resolution Please go to Global Menu → Control Panel → System Settings → PLATFORM → Module Container →...
Columns are not created in the database table
legacy Troubleshooting
Issue After deploying the service builder module, a table was created in the database; however, after adding a new entry or column to the service.xml file and building the module, the generated column was not...
Updating React dependencies to later version
legacy
Issue As part of the security audit, the old version of the React might be vulnerable to attacks. Is there a way to hide the React version that Liferay displays? Environment Liferay DXP 7.3 Resolution At this...
Why do Workflow Metrics Disappear after a Reindex?
legacy Troubleshooting
Issue Workflow Metrics go missing after performing a reindex. Here are the steps to reproduce: Login in as an admin Navigate to Applications > Metrics Notice that there are some processes listed Click the kebab menu > Settings...
tag is not working
legacy Troubleshooting
Issue Facing errors while using tag library <liferay-ui:input-editor> in JSP files. Environment Liferay DXP 7.4 Resolution The <liferay-ui:input-editor/> tag is deprecated as of Liferay DXP 7.1 in favor of...
Publishing Dynamic Data List linked page returns "No Access" error or returns to Staged environment
legacy Troubleshooting
Issue With local live staging, the linked page within the DDL returns to "Staged" page. With remote live staging, the linked page within the DDL returns a "No Access" error.  Reproduce Launch a Live and...
Reply button is not responsive when use Asset Publisher with Comments
legacy Troubleshooting
Issue When try to use a Asset Publisher using Rich Summary and Comments, the Reply button is not responsive Environment Liferay DXP 7.4 (equal to or above Update 88) Resolution Please request a Hotfix with...